D365 CRM Functional Consultant
- Hiring Organisation
- Cognitive Group | Part of the Focus Cloud Group
- Location
- London Area, United Kingdom
influence business outcomes and digital transformation initiatives. Key Responsibilities Lead the functional design and delivery of D365 CE solutions (Sales, Customer Service, Field Service, Marketing) Run client workshops , gather requirements, and produce clear, high-quality documentation Configure and customise D365 CE and Power Platform solutions in line with best practices … experience delivering Dynamics 365 CE/CRM solutions within a Microsoft Partner environment Strong functional knowledge of CE modules (Sales, Customer Service, Field Service, Marketing) Solid understanding of the Power Platform (Power Apps, Power Automate, Dataverse) Excellent stakeholder management and workshop facilitation skills Ability to translate complex business requirements into ...