Helpdesk Analyst
- Hiring Organisation
- CSC Recruitment Ltd
- Location
- City, London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 36,000 - 40,000 Annual
managing and resolving support tickets within an IT Service Desk environment. Previous experience creating and managing new user accounts and permissions. Strong knowledge of Microsoft Windows and Microsoft 365. Excellent troubleshooting and problem-solving skills. Strong communication and customer service abilities. Ability to prioritise workloads and work efficiently … Azure Active Directory. Knowledge of ticketing systems such as ServiceNow, Jira, Zendesk, or similar. Understanding of networking fundamentals. IT certifications such as CompTIA A+, Microsoft Certifications, or ITIL. ...