professional with MSP experience looking to grow your career in a supportive, forward-thinking environment? A leading Managed Service Provider, specialising in modern IT solutions including Telephony, IT Support, Microsoft 365, and Connectivity, is expanding its team and seeking a motivated 1st Line Helpdesk Engineer to deliver exceptional first-contact support to a diverse client base. Key Responsibilities: First … point of contact for all support requests (phone, email, ticketing system) Remote troubleshooting and resolution across: Windows 10/11 desktops & laptops Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint) Printers, basic networking, and telephony systems Active Directory tasks (password resets, user creation) Ticket logging, prioritisation, and escalation to 2nd Line/specialists Clear client communication and accurate documentation New … user onboarding and IT asset preparation Contribution to service improvement initiatives Essential Requirements: Minimum 1 year MSP experience Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory Solid grasp of networking basics (DNS, DHCP, IP) Excellent communication and customer service skills Strong time management and prioritisation Passion for technology and helping others Desirable Skills: Experience with More ❯
Ilford, Essex, England, United Kingdom Hybrid / WFH Options
Reed
cloud-first infrastructure landscape. Key Responsibilities As a Senior Infrastructure Engineer, you will: Provide expert 3rd line technical support across a large enterprise environment. Lead on Azure networking and Microsoft technology implementations. Drive the adoption and integration of key technologies, including 3rd party SaaS products, with a strong emphasis on security and Single Sign-On (SSO). Core Technical … Capabilities Microsoft Azure Administration – Manage and secure our cloud estate. ARM/Bicep – Deliver infrastructure-as-code for consistent and automated deployments. Azure DevOps & CI/CD Pipelines – Enable agile delivery and automation. Microsoft 365 Suite – Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune – Manage devices securely across corporate and … Zero Trust Network Access solutions (e.g., Zscaler – Advantage). Knowledge of proxy networks, Zscaler routing, and Meraki (Advantage). Experience supporting large-scale enterprise cloud environments. Advanced knowledge of Microsoft Intune and automated deployment techniques (Advantage). More ❯
role responsible for the design, implementation, optimisation, and administration of enterprise-level messaging, collaboration, and mobile device management platforms. The successful candidate will act as the technical lead for Microsoft Exchange, Microsoft 365, Intune, and associated technologies, driving large-scale transformation and modernisation initiatives across the organisation. You will work closely with architects, project managers, and global stakeholders … regulatory standards. Key Responsibilities Act as the technical lead for messaging, collaboration, and mobility initiatives, ensuring timely, high-quality delivery. Design, engineer, and implement Exchange (On-Prem and Online) , Microsoft 365 , and Intune platforms. Develop and manage hybrid configurations and migration strategies between on-premises and cloud environments. Administer and optimise Microsoft 365 services, including Exchange Online, Teams … diagrams . Collaborate cross-functionally on security, networking, and integration activities. Contribute to the strategic roadmap , ensuring alignment with enterprise architecture and continuous improvement goals. Essential: Expert knowledge of Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive for Business, Compliance Centre. Deep expertise in Microsoft Exchange Server 2016/2019 administration and troubleshooting. Proven experience with Exchange More ❯
infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or TrendMicro Security Products Veeam backup and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯
with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial knowledge of as many of the following as possible: Active Directory, Windows Server 2012+ Windows 10+, Microsoft Office Microsoft 365 Administration Networking fundamentals (DNS, DHCP, Email) VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to More ❯
Chippenham, Wiltshire, England, United Kingdom Hybrid / WFH Options
Artis Recruitment
Type: Permanent, Full-time | Hybrid Working Available About the Role An award-winning, fast-growing IT services organisation is seeking an experienced Solutions Architect with deep expertise in Microsoft Azure, Microsoft 365, and hybrid IT infrastructures. This role offers the opportunity to work on innovative cloud-first solutions, design end-to-end technical architectures, and guide customers through … cloud-first, Azure-led solutions. Travel to client sites may be required. Key Responsibilities Design and implement modern IT infrastructure solutions with a focus on Azure , hybrid cloud, and Microsoft 365 ecosystems. Lead technical projects from planning to delivery, ensuring high-quality outcomes and customer satisfaction. Produce detailed technical documentation, diagrams, and project plans. Collaborate with clients to define … IT roadmaps , provide expert guidance, and recommend future-state solutions. Conduct infrastructure and cyber risk assessments; support Microsoft 365 adoption projects. Act as a senior escalation point for technical teams. Partner with Project Management and Service Delivery teams to ensure seamless delivery. Support pre-sales initiatives, including technical design, proposals, and solution validation. Drive innovation within the organisation’s More ❯
resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. … Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune/Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience More ❯
Birmingham, West Midlands, England, United Kingdom
Tank Recruitment
Cloud Infrastructure Engineer We're looking for a Cloud Infrastructure Engineer to join our growing Infrastructure & Cloud team - supporting the delivery, optimisation, and security of our hybrid Microsoft Azure and private data centre environments. If you're passionate about building resilient cloud platforms, driving automation, and improving performance across critical IT systems, this is a fantastic opportunity to work … with modern technologies in a collaborative, forward-thinking environment. What You'll Be Doing Configure, manage, and maintain core infrastructure across Microsoft Azure and on-premises data centres , ensuring uptime, performance, and security. Design and optimise hybrid environments integrating Azure AD , Azure File Sync , DFS , and virtualisation technologies . Implement and maintain Azure Application Gateway , Load Balancers , and App … What You'll Bring Degree in IT, Computer Science , or equivalent practical experience. 5+ years' experience in IT Systems Engineering across cloud and on-premises environments. Proven expertise with Microsoft Azure services - including compute, storage, networking, and identity management. Strong understanding of Windows Server , Active Directory , Group Policy , and hybrid identity configurations. Experience implementing security, monitoring , and compliance in More ❯
per annum Are you a technically capable and service-driven Dynamics 365 CRM professional looking for your next challenge? This is an excellent opportunity to join a growing Microsoft partner supporting a range of UK and international clients across multiple industries. The Role: You will be responsible for delivering outstanding Dynamics 365 CRM support to clients, working on a … using role-based access controls Integrate D365 CRM with M365 tools (Outlook, SharePoint, Teams) Produce clear documentation including training materials and troubleshooting guides Essential Skills & Experience: Strong knowledge of Microsoft Dynamics 365 CRM, particularly case management and workflows Hands-on experience with Power Platform (Power Automate, Power Apps, Dataverse) Familiarity with Microsoft 365 integration and collaboration tools Proven … Skills: Exposure to D365 modules such as Sales, Field Service, or Customer Service Experience with Power BI, data migration, or SQL queries Service desk experience in a technical environment Microsoft certifications in D365 or Power Platform (preferred but not essential) Benefits Include: Competitive salary up to £40k 24 days holiday rising to 30 with service Flexible hybrid working model More ❯
Alexander Mann Solutions - Public Sector Resourcing
to ensure compliance including reviewing and monitoring system and network logs for malicious activity or unacceptable use. Typical Skills: . Technical Knowledge within anti-virus, networking, vulnerability management, encryption, Microsoft technologies, Linux. Knowledge of Information Security standards, legislation and practices, including GDPR & Data Protection Act 2018. . Experience in dealing with a wide range of Information Security matters and … deal with fast-moving situations. Essential: . Strong hands-on experience in Security Operations, Incident Response, and Threat Detection. . Hands on experience dealing with ransomware attacks Proficiency with Microsoft security tools including: . Microsoft Defender for Endpoint (MDE) . Microsoft Sentinel . Microsoft 365 Defender . Microsoft Azure Security Center/Microsoft Defender More ❯
Fixed term contract (2 months, extension thereafter) Rate - £75,000 per annum, pro rata Location - Hybrid, 50% of the month in the office (London, Victoria) PURPOSE OF POST: Experienced Microsoft/Azure Business Intelligence (BI) Specialist to design, build, and support BI solutions across the Microsoft stack, including SSAS, SSRS, and Power BI. The post holder will play … SQL and DAX, a solid understanding of Azure data architecture, and experience working in a cross-functional team comprising engineers, analysts, and product stakeholders. QUALIFICATIONS/SKILLS/ATTRIBUTES Microsoft BI Stack Strong hands-on experience with SSAS (both multidimensional and tabular model development) Experience developing and maintaining SSRS data models and paginated reports Expertise with Power BI , including … refresh strategies , gateways , and Power BI service deployments Ability to design secure reporting environments with row-level security , role-based access , and Azure AD integration Integration & Interoperability Experience connecting Microsoft BI tools with Tableau, Amazon QuickSight , or similar platforms Understanding of REST APIs , Power BI Embedded , and programmatic data access patterns Data Engineering & Modelling Strong T-SQL skills for More ❯
associated paperwork * Monitor and update the call management system as required * Assist with SLA reporting The Requirements * Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V * Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change * Excellent communication, writing … meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services * In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments * Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment * Management of Microsoft … Access, Federation * Active Directory deployment/configuration/troubleshooting skills, including Group Policy * Entra ID authentication service and access control including conditional access policies/enterprise application deployment * Supporting Microsoft Windows Networking Services such as DNS/DHCP * Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider More ❯
Experience The ideal candidate should possess: Relevant industry certifications strongly preferred, such as: ITIL Foundation/Intermediate/Expert, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Administrator/Solutions Architect. Cisco Certified Network Associate (CCNA) or higher Proficiency in Active Directory administration and Microsoft SQL Server management. Strong knowledge of computer networking … organisational skills, and communication abilities to effectively liaise with both technical teams and non-technical stakeholders. Experience with cloud services such as AWS or Azure is advantageous. Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, SharePoint for documentation and reporting purposes. More ❯
on-site parking, supportive culture, and regular social events Our client, a leading managed service provider, is hiring a Service Desk Analyst with solid Level 2 support experience across Microsoft 365 and modern Azure cloud technologies . This is a key hands-on role providing high-quality support to a diverse client base while contributing to infrastructure improvement and … project delivery. What you’ll do Deliver Level 2 technical support across Microsoft 365 and Azure environments Troubleshoot user and system issues across desktop, network, and cloud platforms Manage escalations, ensuring timely and professional resolution Support hardware and software rollouts, migrations, and upgrades Maintain accurate documentation and follow ITIL-aligned processes Liaise with vendors and internal teams to ensure … client environments and ensure stable, secure performance across the modern workplace stack. What we’re looking for Proven Level 2 IT support experience (MSP background desirable) Strong understanding of Microsoft 365 administration and Azure AD Knowledge of Windows Server, networking, and virtualisation fundamentals Experience with endpoint management and device security Excellent troubleshooting and communication skills A proactive, customer-focused More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Levy Global
DNS , DHCP , Group Policy , and PowerShell scripting . Hands-on experience with Azure Cloud services , particularly IaaS , Defender for Cloud , and Azure Arc . Security & Governance Working understanding of Microsoft Defender for Endpoint , Defender for Identity , and Azure Policy . Desirable Certifications Microsoft Certified: Windows Server Hybrid Administrator/Azure Administrator Associate CompTIA Security+ or Microsoft Cybersecurity More ❯
DNS , DHCP , Group Policy , and PowerShell scripting . Hands-on experience with Azure Cloud services , particularly IaaS , Defender for Cloud , and Azure Arc . Security & Governance Working understanding of Microsoft Defender for Endpoint , Defender for Identity , and Azure Policy . Desirable Certifications Microsoft Certified: Windows Server Hybrid Administrator/Azure Administrator Associate CompTIA Security+ or Microsoft Cybersecurity More ❯
london, south east england, united kingdom Hybrid / WFH Options
Levy Global
DNS , DHCP , Group Policy , and PowerShell scripting . Hands-on experience with Azure Cloud services , particularly IaaS , Defender for Cloud , and Azure Arc . Security & Governance Working understanding of Microsoft Defender for Endpoint , Defender for Identity , and Azure Policy . Desirable Certifications Microsoft Certified: Windows Server Hybrid Administrator/Azure Administrator Associate CompTIA Security+ or Microsoft Cybersecurity More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Levy Global
DNS , DHCP , Group Policy , and PowerShell scripting . Hands-on experience with Azure Cloud services , particularly IaaS , Defender for Cloud , and Azure Arc . Security & Governance Working understanding of Microsoft Defender for Endpoint , Defender for Identity , and Azure Policy . Desirable Certifications Microsoft Certified: Windows Server Hybrid Administrator/Azure Administrator Associate CompTIA Security+ or Microsoft Cybersecurity More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Levy Global
DNS , DHCP , Group Policy , and PowerShell scripting . Hands-on experience with Azure Cloud services , particularly IaaS , Defender for Cloud , and Azure Arc . Security & Governance Working understanding of Microsoft Defender for Endpoint , Defender for Identity , and Azure Policy . Desirable Certifications Microsoft Certified: Windows Server Hybrid Administrator/Azure Administrator Associate CompTIA Security+ or Microsoft Cybersecurity More ❯
Provide on-site and remote technical support for clients across various sectors. Diagnose, troubleshoot, and resolve complex hardware, software, and networking issues. Configure and manage Windows Server environments and Microsoft 365 tenants. Install, maintain, and support network infrastructure including firewalls, switches, and wireless devices. Support and administer Active Directory, Group Policies, Hyper-V, and SharePoint Online. Work with VoIP … systems (preferably Gamma) and support Microsoft Teams deployments. Document work accurately and update ticketing systems accordingly. Escalate unresolved issues while maintaining ownership through to resolution. Mentor junior engineers and contribute to internal knowledge sharing. Assist with the design and implementation of IT solutions for customers. The individual: Excellent customer service and communication skills. Strong technical knowledge of: Windows Server … 2012+ and Windows 10/11 o Active Directory and Group Policy o Hyper-V virtualisation Microsoft 365 tenant and SharePoint Online administration Network infrastructure (DNS, DHCP, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) MS Teams and cloud-based managed services. PowerShell scripting and automation, VoIP technologies, Apple macOS and iOS support Does this sound like your More ❯
Role Purpose: The D365 Power Platform Developer will support the design, development, and delivery of solutions across Microsoft Dynamics 365 and the M365 Power Platform. This role is essential in helping the business streamline operations, automate processes, and improve data visibility through the effective use of Microsoft technologies. The ideal candidate will work closely with business stakeholders and … with experiences of custom plugins, workflows, and JavaScript. Collaborate with business users to gather and understand requirements and translate them into technical solutions. Assist in integrating D365 with other Microsoft 365 services and third-party systems. Create and manage Power BI dashboards and reports for business insights and analytics. Contribute to backlog management and help prioritise development tasks. Ensure … and documentation of solutions. Support DevOps pipelines, solution packaging, and environment management (development, test, production). Troubleshoot, debug, and resolve issues in across multiple environmental tenants. Stay current with Microsoft updates, features, and best practices related to the Power Platform and Dynamics 365 ecosystem. Key Accountabilities: Fulfil all organisational expectations, including but not limited to the following: Understand and More ❯
Role Purpose: The D365 Power Platform Developer will support the design, development, and delivery of solutions across Microsoft Dynamics 365 and the M365 Power Platform. This role is essential in helping the business streamline operations, automate processes, and improve data visibility through the effective use of Microsoft technologies. The ideal candidate will work closely with business stakeholders and … with experiences of custom plugins, workflows, and JavaScript. Collaborate with business users to gather and understand requirements and translate them into technical solutions. Assist in integrating D365 with other Microsoft 365 services and third-party systems. Create and manage Power BI dashboards and reports for business insights and analytics. Contribute to backlog management and help prioritise development tasks. Ensure … and documentation of solutions. Support DevOps pipelines, solution packaging, and environment management (development, test, production). Troubleshoot, debug, and resolve issues in across multiple environmental tenants. Stay current with Microsoft updates, features, and best practices related to the Power Platform and Dynamics 365 ecosystem. Key Accountabilities: Fulfil all organisational expectations, including but not limited to the following: Understand and More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
within M365 How to deploy and support M365 endpoints in a ‘cloud first’ M365 native Infrastructure Hands on technical knowledge of M365 architecture and administration, and an understanding of Microsoft best practice. Managing and Governing Sharepoint in an Enterprise environment General familiarity with Microsoft stack technologies: Microsoft Windows 10/11. Microsoft Office applications support (Word More ❯
Bishop's Stortford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Solus Accident Repair Centres
in our Stansted office 50% remote. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal … to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As aSenior Cloud Engineer, youwill support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4guidelines in this cutting edge and highly secure environment. You will support our technicalenvironment, which includesMicrosoft technologies, Meraki networking … Single Sign-on (SSO).Youwill be passionate about technology and understand of business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack Work with stakeholders to devise improvements to their teams processes with Power Platforms and automation Assist withITChange and Problem Management following ITIL v4 guidelines, using advanced troubleshooting More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required … 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a methodical, customer-focused approach Able to work both independently and as part … of a fast-moving, collaborative team Relevant certifications (CompTIA, Microsoft, or Apple) are a plus Why Join Us? Work with a variety of clients and technologies—no two days are the same Friendly, knowledgeable team with a culture of learning and growth Opportunities for professional development and certification support Modern office in central London with hybrid working options If More ❯