IT Support Desk Engineer (MSP experience required) – Birmingham/Hybrid
- Hiring Organisation
- Arden Resourcing Limited
- Location
- Castle Bromwich, Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
raise, update & resolve issues reported to Support Desk Excellent customer service & communication skills Excellent diagnostic skills & logical thinking Up-to-date technical knowledge Microsoft Certification (desirable) Technical Knowledge required Windows 11 – Installation, Configuration & Troubleshooting Windows Server - Active Directory, Group Policy, Permissions etc Microsoft 365 – Admin (Create Users, Assign … Licenses, Mailbox Permissions etc) & Troubleshooting Microsoft Office – Installation & Troubleshooting Backup Solutions – Configuration & Troubleshooting Anti-Virus – Configuration & Troubleshooting Networking – TCP\IP, DNS, DHCP, troubleshooting Hyper-V – Admin & Troubleshooting (desirable) WiFi – Ubiquiti (desirable) Firewalls – SonicWall (desirable) SQL Management (desirable) PowerShell (desirable) Hands on Experience Logging & updating Support Tickets ...