to take ownership of their Intapp platform and related compliance tools. This role offers the opportunity to play a pivotal part in shaping the way the firm manages client onboarding, conflicts, and wider compliance processes during an exciting phase of systems development and transformation. The Role As Compliance Manager, you will support the Head of New Business Intake on a … s representative in project meetings with stakeholders and vendors. Support data extraction, reporting, and analysis (Intapp/Microsoft Reporting Services). Assist with data validation and quality checks across onboarding and compliance systems. Lead and participate in system design workshops, UAT, and post-implementation reviews. Provide training, write manuals, and create guidance documents for new system functionality. Monitor system performance … hands-on experience with Intapp Intake and Conflicts (additional Intapp modules such as Walls or Terms advantageous). Knowledge of AML/Client Due Diligence, sanctions screening, and client onboarding workflows. Strong IT skills, particularly with MS Office and reporting tools; confident with system data extraction and analysis. Experience contributing to change or system improvement projects. Ability to train and More ❯
to take ownership of their Intapp platform and related compliance tools. This role offers the opportunity to play a pivotal part in shaping the way the firm manages client onboarding, conflicts, and wider compliance processes during an exciting phase of systems development and transformation. The Role As Compliance Manager, you will support the Head of New Business Intake on a … s representative in project meetings with stakeholders and vendors. Support data extraction, reporting, and analysis (Intapp/Microsoft Reporting Services). Assist with data validation and quality checks across onboarding and compliance systems. Lead and participate in system design workshops, UAT, and post-implementation reviews. Provide training, write manuals, and create guidance documents for new system functionality. Monitor system performance … hands-on experience with Intapp Intake and Conflicts (additional Intapp modules such as Walls or Terms advantageous). Knowledge of AML/Client Due Diligence, sanctions screening, and client onboarding workflows. Strong IT skills, particularly with MS Office and reporting tools; confident with system data extraction and analysis. Experience contributing to change or system improvement projects. Ability to train and More ❯
to take ownership of their Intapp platform and related compliance tools. This role offers the opportunity to play a pivotal part in shaping the way the firm manages client onboarding, conflicts, and wider compliance processes during an exciting phase of systems development and transformation. The Role As Compliance Manager, you will support the Head of New Business Intake on a … s representative in project meetings with stakeholders and vendors. Support data extraction, reporting, and analysis (Intapp/Microsoft Reporting Services). Assist with data validation and quality checks across onboarding and compliance systems. Lead and participate in system design workshops, UAT, and post-implementation reviews. Provide training, write manuals, and create guidance documents for new system functionality. Monitor system performance … hands-on experience with Intapp Intake and Conflicts (additional Intapp modules such as Walls or Terms advantageous). Knowledge of AML/Client Due Diligence, sanctions screening, and client onboarding workflows. Strong IT skills, particularly with MS Office and reporting tools; confident with system data extraction and analysis. Experience contributing to change or system improvement projects. Ability to train and More ❯
to take ownership of their Intapp platform and related compliance tools. This role offers the opportunity to play a pivotal part in shaping the way the firm manages client onboarding, conflicts, and wider compliance processes during an exciting phase of systems development and transformation. The Role As Compliance Manager, you will support the Head of New Business Intake on a … s representative in project meetings with stakeholders and vendors. Support data extraction, reporting, and analysis (Intapp/Microsoft Reporting Services). Assist with data validation and quality checks across onboarding and compliance systems. Lead and participate in system design workshops, UAT, and post-implementation reviews. Provide training, write manuals, and create guidance documents for new system functionality. Monitor system performance … hands-on experience with Intapp Intake and Conflicts (additional Intapp modules such as Walls or Terms advantageous). Knowledge of AML/Client Due Diligence, sanctions screening, and client onboarding workflows. Strong IT skills, particularly with MS Office and reporting tools; confident with system data extraction and analysis. Experience contributing to change or system improvement projects. Ability to train and More ❯
london (city of london), south east england, united kingdom
MERJE
to take ownership of their Intapp platform and related compliance tools. This role offers the opportunity to play a pivotal part in shaping the way the firm manages client onboarding, conflicts, and wider compliance processes during an exciting phase of systems development and transformation. The Role As Compliance Manager, you will support the Head of New Business Intake on a … s representative in project meetings with stakeholders and vendors. Support data extraction, reporting, and analysis (Intapp/Microsoft Reporting Services). Assist with data validation and quality checks across onboarding and compliance systems. Lead and participate in system design workshops, UAT, and post-implementation reviews. Provide training, write manuals, and create guidance documents for new system functionality. Monitor system performance … hands-on experience with Intapp Intake and Conflicts (additional Intapp modules such as Walls or Terms advantageous). Knowledge of AML/Client Due Diligence, sanctions screening, and client onboarding workflows. Strong IT skills, particularly with MS Office and reporting tools; confident with system data extraction and analysis. Experience contributing to change or system improvement projects. Ability to train and More ❯
West London, London, United Kingdom Hybrid / WFH Options
1PGR
Full-time, Permanent Recruiting graduate level to 2+ years experience in a legal role. A global leader in the legaltech market is seeking to recruit a number of Legal Onboarding Specialists at varying levels of seniority to join their dynamic and growing global team. The company has grown by 5x over the last 2 years, had a successful Series C … as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customers current contract management processes. The Company … others can and has been developed in house specifically for the legal sector. It is the global leader and is going from strength to strength. Requirements for the Legal Onboarding Specialist - For experienced hires, an understanding of contract law including negotiating commercial agreements. - High attention to detail. - Project management skills and ability to manage multiple projects at one given time. More ❯
office We are representing a leading UK-based media and content company with a rich heritage and global reach. They are looking to hire an Application Analyst, specialising in onboarding of new enterprise applications. This is a pivotal role that blends governance awareness with technical coordination, offering the chance to shape how new SaaS and COTS applications are introduced into … this internationally respected organisation. As the Application Analyst, you will act as a bridge between business, technical, and governance functions, taking ownership of the onboarding process for new applications. You'll be responsible for ensuring the seamless, secure, and compliant introduction of SaaS and COTS tools into the technology estate, while ensuring alignment with business priorities and regulatory requirements. You More ❯
within a data-led, growing team - this one is for you. THE ROLE AND THE RESPONSIBILITES: You'll work across the full customer lifecycle understanding how users engage in onboarding through to renewal and reactivation. You'll be balancing campaign execution with testing, analysis and collaboration within internal teams. Day to day, you'll: Take charge of campaign QA and … end-to-end testing, ensuring all logic and segmentation flow smoothly. Focus on automated journeys - onboarding, renewal, and win back- to keep engagement high. Construct and schedule lifecycle, promotional, and transactional campaigns across push, SMS, email and in-app. Collaborate with product, data, and compliance teams to ensure journeys meet wider business goals. Monitor campaign performance, report on key metrics More ❯
in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding : You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the … platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation : You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively … or leaders in and keep others informed proactively. Win as a team! Qualifications: 3+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. More ❯
Scotland, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
Bright Purple
to commercial space ventures across the globe. The Role As Partnership Manager , you’ll take the lead in creating and driving a successful global partnership programme. From identifying and onboarding new partners, to developing commercial strategies and managing long-term relationships — you’ll be instrumental in expanding this company’s global footprint. You’ll also work closely with cross-functional … on role where relationship-building, commercial strategy and technical understanding all meet. What You’ll Be Doing Building and maintaining a worldwide network of Value Added Resellers (VARs) Identifying, onboarding, and empowering new partners to extend market reach Developing and executing joint sales and marketing strategies Analysing market trends and spotting new global opportunities Negotiating agreements and ensuring compliance Delivering More ❯
Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions More ❯
shape market entry strategy, pricing, value proposition articulation, and competitive positioning. Own the entire sales cycle: lead generation, lead qualification, proposal development, negotiation, deal closure, contract hand-over to onboarding teams. Build and maintain strong stakeholder relationships — internal (Operations, Tech, Compliance) and external (clients, partners, regulators) — to ensure smooth commercial execution. Achieve defined revenue/volume targets and client onboardingMore ❯
with your main focus being on training customers on how to use our homecare software, helping them get the most out of the system.You’ll take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training to suit their needs. You’ll also be vital in supporting long-term success, ensuring customers feel confident and … products.Building strong, trusted relationships with your accounts, you’ll be the go-to person for advice, product guidance, and support.Additionally, you will:- Support clients through every stage of the onboarding journey- Deliver training for existing customers and help develop useful training content- Review customer journeys and identify areas for improvement- Help clients overcome any challenges using a consultative, solution-focused More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Immersive Dynamics Inc
platform you can believe in: Immersive One is leading people-centric cyber resilience across the globe. Partner with Immersive's enterprise customers within this region to provide world class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive help prove and improve … directly to our Director of Customer Success and based out of either the UK or Belgium , you will manage our regional customers through the entirety of their lifecycle: from onboarding to upsell to renewal, and align their strategic objectives with the Immersive One platform's proven outcomes. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback … Product Marketing and our Cyber & Engineering teams. As one of the senior individual contributors in the team, your main responsibilities will include: Partner with our customers to ensure effective onboarding - setting them up for success Create and execute a communications plan to engage effectively throughout the customer journey Align strategy and build programs for customers, with objectives and measurable outcomes More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
Certn
maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At More ❯
East Sussex, England, United Kingdom Hybrid / WFH Options
Hays
our Customer Success Lead, you'll play a pivotal role in driving that transformation-ensuring our DMC (Destination Management Company) partners and agents succeed on the platform through seamless onboarding, precise data management, and thoughtful support. This is a multi-dimensional role that blends relationship-building, operational excellence, and AI-driven innovation. You'll not only manage the structured input … re Looking For Detail-oriented mindset with comfort working in spreadsheets and structured data Strong communicator who enjoys simplifying complex tools Experience in customer success, operations, marketing, or SaaS onboarding Fluency in modern tools: Google Sheets, Notion, AI assistants, CRM platforms A genuine interest in the travel industry and/or marketplace products Analytical thinker who can turn data into More ❯
South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
our Customer Success Lead, you'll play a pivotal role in driving that transformation-ensuring our DMC (Destination Management Company) partners and agents succeed on the platform through seamless onboarding, precise data management, and thoughtful support. This is a multi-dimensional role that blends relationship-building, operational excellence, and AI-driven innovation. You'll not only manage the structured input … re Looking For Detail-oriented mindset with comfort working in spreadsheets and structured data Strong communicator who enjoys simplifying complex tools Experience in customer success, operations, marketing, or SaaS onboarding Fluency in modern tools: Google Sheets, Notion, AI assistants, CRM platforms A genuine interest in the travel industry and/or marketplace products Analytical thinker who can turn data into More ❯
simultaneously. Interest and/or experience across Emergency Services to support holistic understanding of mission and activities. Interest and/or experience in cyber or information security to support onboarding and general understanding of the compliance process (e.g. Standards Institutes such as ETSI or other governing frameworks such as NIST or CAF. Or any other relevant industry best practice). … regular reporting to the HOAST team on progress. Support with relevant administration tasks. Training No annual leave during training period. 2-3 weeks training will be provided. training slides (onboarding), face-to-face training Clearance level SC + BPSS Role specific requirements You must hold a valid passport and must have lived in the UK for longer than 3 years. More ❯
account you applied through. You will be able to review and sign this online. You will be fully supported by Landsec's recruitment team during this process. Stage 4: Onboarding Once you have signed your contract you will be able to onboard through our HR system providing us with all the details and completing your benefit selection, your pre-employment … screening and any additional onboarding tasks you may have. More ❯
role requires close collaboration with development , project operations , presales , and client-facing teams , ensuring security is embedded across the lifecycle of our solutions. It also includes client trust and onboarding activities , helping build and maintain confidence in Ipsotek’s information protection practices. Key Responsibilities Security Strategy & Governance Define and implement Ipsotek’s security strategy aligned with business and regulatory requirements. … DevSecOps principles. Support project operations and presales with security input for bids, proposals, and delivery. Provide security guidance during solution design and deployment. Client Trust & Information Protection Lead client onboarding from a security perspective, including documentation, assurance, and due diligence. Respond to client security questionnaires and audits. Maintain and evolve policies around data protection, access control, and compliance. Stakeholder Engagement More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ipsotek, an Eviden business
role requires close collaboration with development , project operations , presales , and client-facing teams , ensuring security is embedded across the lifecycle of our solutions. It also includes client trust and onboarding activities , helping build and maintain confidence in Ipsotek’s information protection practices. Key Responsibilities Security Strategy & Governance Define and implement Ipsotek’s security strategy aligned with business and regulatory requirements. … DevSecOps principles. Support project operations and presales with security input for bids, proposals, and delivery. Provide security guidance during solution design and deployment. Client Trust & Information Protection Lead client onboarding from a security perspective, including documentation, assurance, and due diligence. Respond to client security questionnaires and audits. Maintain and evolve policies around data protection, access control, and compliance. Stakeholder Engagement More ❯
Take full ownership of your portfolio by building and executing tailored account plans that align with client objectives and deliver measurable growth. Lead customers through the full lifecycle - from onboarding and adoption to renewal - ensuring they achieve defined success outcomes. Drive expansion by identifying and securing upsell, cross-sell, and renewal opportunities, directly contributing to revenue and margin growth. Provide … clear, structured updates on account health, customer stories, onboarding progress, and proactive strategies for at-risk accounts. Customer Advocacy and Issue Resolution Act as the trusted advisor and primary point of contact for your customers, handling escalations with professionalism and urgency. Partner cross-functionally to solve complex challenges, ensuring customers see measurable value quickly and consistently. Lead impactful Quarterly Business More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Isio
driving operational improvements whilst mitigating risk. This role will play a key role in the Admin Systems strategy for Isio. The role will report into the Head of Client Onboarding and Change and will have overall responsibility for the Admin Systems team. The role will be part of a management team responsible for new business implementations and client project change … hybrid workstyle. What does the role entail? Provide technical expertise for the design and leadership for the delivery of Admin Systems Solutions. Work closely with the Head of Client Onboarding and Change to create an Admin Systems strategy for Isio with a focus on using modern development techniques and platforms, including effective infrastructure & deployment processes and co-ordination of resources. More ❯
most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions … go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own More ❯
ambitious individuals passionate about Project Management and Cyber Security to join us as Customer Success Managers at Bridewell. Candidates should have proven experience in Customer Success, Relationship Management, Customer Onboarding, Implementations, or Project Management-preferably within Cyber Security. This role is crucial in helping customers realize value from their investments and ensuring high-quality service delivery from internal teams. A … Customer Success Manager plays a critical role in the Managed Security Services Team at Bridewell, focusing on helping customers realize value from their investments. You will support onboarding, development, and maintenance of customer relationships throughout the service lifecycle, promoting growth and retention while advocating for customers within the company. This role also involves driving excellence in service delivery to ensure More ❯