Implementation Consultant – Manchester – hybrid Implementation Consultant, Onboarding, SaaS, Data, Integrations, Consulting, Communication My client is a leading software provider, and they are looking to recruit an Implementation Consultant to manage the full implementation life cycle & data migration for a retained client list. This role involves managing the onboarding and implementation of their software. The Implementation Consultant role involves a mixture … of project management, product knowledge and change management to ensure customers are reaching full potential from their software services. You will guide customer through configuration, onboarding, training and internal adoption strategies. Core responsibilities: Providing client onboarding and delivery Leading end-to-end implementation projects including discovery, configuration, UAT and go-live Coordinate with internal technical teams and provide project and … stakeholder management Develop details project plans and serve as the primary contact throughout software implementation Facilitate onboarding workshops, walkthroughs, and regular status updates Provide product configuration and testing Core experience: Strong SaaS implementation, onboarding/consulting experience Excellent client-facing experience Experience managing concurrent project Experience with data integrations and some configuration tasks Experience with API integration is desirable Project More ❯
and liaise with contributors to ensure timely and relevant content. Action Log Management: Own and maintain action logs, ensuring follow-up with action owners and escalating issues as needed. Onboarding Support: Assist in onboarding new team members, serving as a point of contact for HR and other teams to ensure smooth integration. Purchase Order Creation: Create and track purchase orders More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
multiple workstreams, including feature development, platform engineering and a large-scale document migration. Key Responsibilities Feature Development Deliver enhancements such as the Message Centre and Strategic Events Platform Support onboarding and BAU releases Provide consultancy and onboarding for consumers of platform APIs Respond to ad hoc business change requirements Platform Engineering Maintain and enhance core components including Documentum, RHEL, and More ❯
proactive help with the team's largest and high-potential accounts. Reinforce a commercial mindset within the team, ensuring AMs are empowered to own the full client lifecycle, from onboarding through renewal and expansion. Lead hiring, onboarding, and performance-planning efforts to build a high-performing, client-first team culture, ensuring each team member has an individualised growth plan. Identify More ❯
Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
senior, hands-on C# Developer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Senior C# Developer within the customer onboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with the web front end More ❯
collaborative learning in the market, and present the 360Learning value proposition. Working in close collaboration with your coach, marketing operations, demand gen, and sales, you will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow. Within 1 month, you will: Finish onboarding and begin your core role as a BDR Master the pitch and qualification methodology Start … Within 12 months, you will: Contribute as a subject-matter expert on the 360Learning platform and share your knowledge with the rest of the organization Be involved in the onboarding of new members of the team The Skills Set: First experience in a B2B SaaS environment, as a BDR, SDR or Inside Sales Previous experience in inbound lead generation and More ❯
spearhead the launch of an innovative, technology-driven financial advice network. As the first hire in this pivotal role, you’ll build a high-performing implementation team, streamline adviser onboarding, and drive the adoption of cutting-edge AI and financial planning tools to transform how advice is delivered. Key Responsibilities Recruit, lead, and mentor a team of Implementation Executives Oversee … the onboarding lifecycle of adviser firms, ensuring smooth adoption of investment propositions and advice tools Guide firms through CRM, client portal, and reporting system setup Ensure seamless integration with central platforms and AI-supported advice tools Develop scalable frameworks and standardised workflows Act as a trusted partner to adviser firms, maintaining strong relationships with all stakeholders Ensure all implementation activities … operational/implementation teams Strong understanding of the UK financial advice and wealth management sector Knowledge of investment products, wrappers, platforms, and restricted advice models Track record of successful onboarding and implementation of financial technology solutions Excellent project management and organisational skills with the ability to manage multiple projects Strong communication and relationship management skills Technical knowledge of CRM systems More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
the Rest of World (ROW) team. You'll partner with the sales function to build and nurture long-term relationships, guiding customers from initial contract signing through to successful onboarding and beyond. Your mission is to understand our customers' needs, address their challenges, and identify opportunities to help them succeed with our wider portfolio of IoT products and services. You … ll be a high-performing, proactive, and self-managed individual who thrives in a fast-paced, collaborative environment. Customer Onboarding: Facilitate the smooth transition of new customers, ensuring they are onboarded effectively through platform training and coordinating support. Relationship Management: Build and maintain close, long-term relationships with a diverse set of customers, co-hosting regular account reviews to track … customer interactions and market needs. Growth Mindset: You have a continuous desire to improve your understanding of the business and the IoT industry. Your Objectives for the Year: 1) Onboarding Excellence: Ensure a high adoption rate of chosen propositions by guiding customers and local teams through a smooth and effective onboarding process, measured by positive customer feedback and usage data. More ❯
AWS/Azure/Office) Complete delivery of server-based assets across the estate to ensure scanning and coverage against all environments (Crown/LDC/AWS/Azure) Onboarding of CNI assets across the estate to ensure scanning, coverage, and reporting Further responsibilities include: Reviewing current capabilities and expanding CSC and security testing services in digital and modern platforms … Delivery of tooling, process, reporting, and onboarding of digital assets, with Tenable/Tenable One as core vulnerability scanning tools Discovery work to establish options and constraints for implementing a holistic discovery scanning capability Engagement with the CMDB ServiceNow owner to assess current discovery scope and future plans Implementation of discovery scanning and creation of associated processes and reports Utilising … Tenable to perform regular automated scans of build images across assets, aligning with CIS and build benchmark standards as part of onboarding and build pipeline processes Delivery and updating of reports for customer groups to track compliance with these standards More ❯
customers, fostering strong relationships with day-to-day users and key stakeholders to drive product adoption and satisfaction. Set our customers up for success: You'll guide customers from onboarding through to full adoption - working closely with Account Managers to prioritize aftersales activity & report on client onboarding progress. You'll collaborate with product and training teams to deliver optimal customer … years of experience in B2B customer success, ideally within a small to mid-size SaaS company. 3+ years of experience working with enterprise customers and having conversations about onboarding, adoption, support & renewals. Great organizational, project and time management skills. Fluency in English required; additional European or any other languages are a plus. Familiarity with HubSpot. Knowledge and passion for photography More ❯
Job ID: Location: London Reports to Business Product Owner - Aztec Connect The Client Implementation Lead will support the operational onboarding for new Aztec Connect portals for our clients with key areas of coordination, MI reporting, and working with our client delivery teams. This role involves pivoting between Aztec Connect project team spanning client stakeholders, project managers and IT specialist colleagues … of all seniorities to support and develop the onboarding process. The ambition is for every Fund Administration client to have an Aztec Connect portal. This role will work with a range of stakeholders, including Client Relationship Leads and their teams, IT teams, Project Managers, and the Business Product Owner. Key responsibilities: Coordination: Provide coordination for internal client teams and stakeholders … to execute the launch full implementation of new client portals and their third party affiliate portals. Multiple Delivery: Maximise the impact of successful portal launches through running multiple onboarding plans Query Management: Handle enquiries into the shared mailbox, answering or referring queries Continuous improvement: Using sources, such as the mailbox, feed continuous improvement into the project team to mitigate future More ❯
role involves leveraging Microsoft Purview to enforce data governance, classification, and compliance across AI systems. You will also collaborate with the AI Governance Lead to assess and support the onboarding of new AI systems into the bank, ensuring that all solutions meet the required standards for security, transparency, and regulatory compliance. Accountabilities & Responsibilities Secure AI Engineering & Design Collaboration Partner with … and manage: Data classification and sensitivity labels Data loss prevention (DLP) policies Information protection and access controls Compliance reporting and audit trails for AI-related data flows AI System Onboarding & Governance Support Work with the AI Governance Lead to assess new AI systems being introduced into the bank. Evaluate solutions for compliance with internal policies and external regulations. Provide technical … input on risk mitigation strategies and onboarding documentation. Security & DevSecOps Integration Integrate AI security controls into CI/CD pipelines and MLOps workflows. Use tools such as Azure Key Vault, Microsoft Entra ID, and GitHub Actions for secure deployment and access management. Monitor AI systems using Azure Monitor, Log Analytics, and Application Insights. Policy Implementation & Regulatory Alignment Translate regulatory requirements More ❯
role involves leveraging Microsoft Purview to enforce data governance, classification, and compliance across AI systems. You will also collaborate with the AI Governance Lead to assess and support the onboarding of new AI systems into the bank, ensuring that all solutions meet the required standards for security, transparency, and regulatory compliance. Accountabilities & Responsibilities Secure AI Engineering & Design Collaboration Partner with … and manage: Data classification and sensitivity labels Data loss prevention (DLP) policies Information protection and access controls Compliance reporting and audit trails for AI-related data flows AI System Onboarding & Governance Support Work with the AI Governance Lead to assess new AI systems being introduced into the bank. Evaluate solutions for compliance with internal policies and external regulations. Provide technical … input on risk mitigation strategies and onboarding documentation. Security & DevSecOps Integration Integrate AI security controls into CI/CD pipelines and MLOps workflows. Use tools such as Azure Key Vault, Microsoft Entra ID, and GitHub Actions for secure deployment and access management. Monitor AI systems using Azure Monitor, Log Analytics, and Application Insights. Policy Implementation & Regulatory Alignment Translate regulatory requirements More ❯
of our next phase of growth, we’re looking for a Customer Success Implementation Consultant to join our Customer Success team and play a pivotal role in driving successful onboarding, adoption, and long-term client outcomes. The Role As a Customer Success Implementation Consultant, you’ll be the trusted advisor for enterprise clients as they adopt and expand their use … of our platform. You’ll combine technical problem-solving, client engagement, and consultancy skills to ensure a seamless implementation journey and ongoing success. You will: Lead clients through onboarding and implementation, ensuring smooth deployment and early adoption. Deliver workshops, training, and product demonstrations to client stakeholders. Troubleshoot and resolve technical issues, working closely with Product and Engineering teams. Develop and … platforms. We’re looking for: 2+ years’ experience in SaaS implementation, solutions consulting, customer success, or technical account management. Confidence in client-facing roles — running workshops, training sessions, or onboarding programs. Strong technical problem-solving skills, ideally with SQL and data analysis (Regex knowledge is a plus). Ability to work cross-functionally with Product and Engineering teams. Excellent communication More ❯
orders, receipts, and invoices for: IT hardware, software licences, and services Mobile phones and accessories Stationery, corporate merchandise, printing, office equipment, and PPE Overseeing daily procurement activities: reporting, staff onboarding/offboarding, updating internal systems, and maintaining the asset database Keeping Knowledge Base policies and procedures up to date, ensuring SOX compliance and corporate governance Building and maintaining supplier relationships … negotiating renewals, managing onboarding/offboarding, and securing best commercial advantage (TCO focus) Meeting SOX control responsibilities as required (Nice to have) Experience with Dynamics 365 and FreshService Salary £34,000-£36,000 DOE 12 months FTC Fully office-based Monday- Friday For more information about this role, apply now or contact Sally at Headway Recruitment. More ❯
orders, receipts, and invoices for: IT hardware, software licences, and services Mobile phones and accessories Stationery, corporate merchandise, printing, office equipment, and PPE Overseeing daily procurement activities: reporting, staff onboarding/offboarding, updating internal systems, and maintaining the asset database Keeping Knowledge Base policies and procedures up to date, ensuring SOX compliance and corporate governance Building and maintaining supplier relationships … negotiating renewals, managing onboarding/offboarding, and securing best commercial advantage (TCO focus) Meeting SOX control responsibilities as required (Nice to have) Experience with Dynamics 365 and FreshService Salary £34,000-£36,000 DOE 12 months FTC Fully office-based Monday- Friday For more information about this role, apply now or contact Sally at Headway Recruitment. More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
Headway Recruitment
orders, receipts, and invoices for: IT hardware, software licences, and services Mobile phones and accessories Stationery, corporate merchandise, printing, office equipment, and PPE Overseeing daily procurement activities: reporting, staff onboarding/offboarding, updating internal systems, and maintaining the asset database Keeping Knowledge Base policies and procedures up to date, ensuring SOX compliance and corporate governance Building and maintaining supplier relationships … negotiating renewals, managing onboarding/offboarding, and securing best commercial advantage (TCO focus) Meeting SOX control responsibilities as required (Nice to have) Experience with Dynamics 365 and FreshService Salary £34,000-£36,000 DOE 12 months FTC Fully office-based Monday- Friday For more information about this role, apply now or contact Sally at Headway Recruitment. More ❯
orders, receipts, and invoices for: IT hardware, software licences, and services Mobile phones and accessories Stationery, corporate merchandise, printing, office equipment, and PPE Overseeing daily procurement activities: reporting, staff onboarding/offboarding, updating internal systems, and maintaining the asset database Keeping Knowledge Base policies and procedures up to date, ensuring SOX compliance and corporate governance Building and maintaining supplier relationships … negotiating renewals, managing onboarding/offboarding, and securing best commercial advantage (TCO focus) Meeting SOX control responsibilities as required (Nice to have) Experience with Dynamics 365 and FreshService Salary £34,000-£36,000 DOE 12 months FTC Fully office-based Monday- Friday For more information about this role, apply now or contact Sally at Headway Recruitment. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
act as a trusted partner to managers and employees, ensuring HR policies and procedures are compliant with UK employment law and statutory guidance. Providing expert guidance across Talent Acquisition, onboarding/offboarding, ER cases, benefits administration; liaising closely with benefits company and updating employee platform, payroll: timely and accurate processing of all monthly payroll changes (starters, leavers, benefits changes, etc. … processes including secondments and transfers. The ideal candidate will have: Proven experience as an HR Business Partner within a SaaS or Fintech company. CIPD qualified Operational knowledge across recruitment, onboarding/offboarding, benefits, payroll, and global mobility. Strong understanding of UK employment law and familiarity with international HR practices (especially US). Confident in a scale-up or high-growth More ❯
organised, and commercially aware individual who thrives in a fast-paced environment. You’ll oversee a wide range of administrative and compliance-related tasks, with particular emphasis on recruitment, onboarding, induction, offboarding, and workforce planning. Key Responsibilities Contract Administration Create and manage Statements of Work (SOWs) for client engagements, ensuring accuracy, compliance, and alignment with commercial terms. Track all active … Maintain workforce planning visibility, tracking resource availability and relevant skills. Manage the recruitment process from job postings to candidate selection, liaising with internal teams, networks, and external agencies. Oversee onboarding and induction for employees and associates, ensuring a smooth transition into the organisation. Internal & External Communication Act as a central point of contact between internal teams, associates, clients, and leadership. … with honesty and responsibility. Commitment – dedicated to achieving goals. What Success Looks Like Smooth daily operations with clear processes. Recruitment aligned with commercial needs, delivering high-quality hires. Efficient onboarding and offboarding processes. Accurate and compliant contract management. Recognition as a dependable and solutions-focused team member. More ❯
intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They … events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current More ❯
the end-to-end delivery of enterprise-wide programmes, ensuring alignment with company objectives, timelines, and budgets. Partner closely with client facing teams and with Product, Technology, Operations and Onboarding teams to coordinate and drive programme outcomes. Act as a key point of contact for senior stakeholders across the business, communicating progress, risks, and dependencies with clarity and objectivity. Establish … initiatives on track and escalating where necessary Oversee and develop programme/project management team members, ensuring high performance and alignment with organisational goals. Support continuous improvement in enterprise onboarding processes and quality assurance alignment. Regularly produce a company wide view of key programs and projects for the leadership team with clear categorization of risks, dependencies, and mitigants. … delivering complex, cross-functional initiatives within large or fast-scaling organisations. Proven track record of delivering successful B2B enterprise technology programmes. Strong understanding of QA development lifecycles and complex onboarding processes in an enterprise context. Confident, clear communicator, able to engage and influence stakeholders at all levels with objectivity and professionalism. Experienced people manager, capable of developing talent and driving More ❯
in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They … Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user … product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with More ❯
Are you ready to drive innovation in compliance and client onboarding? A rapidly growing technology business is on the lookout for a Product Manager with a sharp eye for detail, a love of problem-solving, and a passion for simplifying complex regulatory processes. Join a forward-thinking Legal Tech company that’s transforming how professional services firms onboard their clients … at the forefront of building scalable, industry-leading compliance products that support corporate and commercial use cases. What You’ll Do Lead end-to-end product development across our onboarding and compliance suite Translate regulatory trends and user needs into intuitive features Collaborate cross-functionally to ensure timely delivery and alignment with strategic goals Conduct market and user research to More ❯
bradford, yorkshire and the humber, united kingdom
Jefferson Locke
Are you ready to drive innovation in compliance and client onboarding? A rapidly growing technology business is on the lookout for a Product Manager with a sharp eye for detail, a love of problem-solving, and a passion for simplifying complex regulatory processes. Join a forward-thinking Legal Tech company that’s transforming how professional services firms onboard their clients … at the forefront of building scalable, industry-leading compliance products that support corporate and commercial use cases. What You’ll Do Lead end-to-end product development across our onboarding and compliance suite Translate regulatory trends and user needs into intuitive features Collaborate cross-functionally to ensure timely delivery and alignment with strategic goals Conduct market and user research to More ❯