Customer Success & Operations Associate
- Hiring Organisation
- HPO Technologies
- Location
- City of London, London, United Kingdom
make an impact. 🔍 About the Role You’ll play a key role in keeping our delivery smooth and consistent—coordinating client updates, supporting onboarding and day-to-day success activities, managing content and workflows, and helping validate new product features. Working closely with our account lead, product, engineering … track, and coordinate client requests and updates Respond to queries and ensure timely follow-up Customer Success Delivery Monitor usage and support client onboarding Maintain documentation and organised workflows Platform & Operational Support Upload and manage platform content with accuracy Support QA of new feature releases and validate functionality Coordinate internally ...