Manager | Retail & E-commerce Fixed Term Contract Location: Hybrid, London An exciting opportunity for an experienced CRM Manager to lead a CRM communications team and own the delivery of high-volume, multi-channel customer marketing campaigns. Key Responsibilities Own the CRM communications calendar across email, SMS, push, and direct marketing … Manage and develop a team of CRM professionals. Ensure CRM best practice, GDPR compliance, and operational excellence. Experience Required Proven CRM management experience within retail, e-commerce, or consumer-focused organisations. Strong understanding of customer segmentation, lifecycle marketing, and campaign delivery. Experience with marketing automation and CRM platforms (Emarsys ...