1 to 25 of 45 Salesforce Service Cloud Jobs in England

Job Description Imagine leading the charge to create world-class customer service experiences for Ford Credit customers across Europe. As Group Product Manager, you'll have the opportunity to revolutionize how we support our customers, empowering agents with cutting-edge tools and driving efficiency through innovative solutions built on Salesforce Service Cloud and Contact Centre as … a Service (CCaaS). Ford Credit is searching for a Group Product Manager - Customer Service who will not only build and implement digital products and experiences within our European customer service operations while also leading and managing a talented team to achieve this vision. These experiences will have the power to transform our relationship with our customers. … You'll play a pivotal role in shaping the future of customer service at Ford Credit, driving improvements that enhance agent experiences, optimize operational efficiency, and support the successful rollout of Salesforce Service Cloud and CCaaS across Europe. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their More ❯

Senior Salesforce Developer - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our client is looking for a Senior Salesforce Developer responsible for hands-on Salesforce development and platform optimisation. This role focuses … on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Experience Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Experince Cloud Estimate … Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. More ❯

Senior Salesforce Developer - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our client is looking for a Senior Salesforce Developer responsible for hands-on Salesforce development and platform optimisation. This role focuses … on designing and delivering scalable, high-performing solutions across Salesforce Service Cloud and Experience Cloud. Key Responsibilities & Outputs Salesforce Development and Technical Delivery Design and implement technical solutions using Salesforce best practices, with a focus on scalability and performance. Configure and develop solutions across Salesforce Service Cloud and Experince Cloud Estimate … Jira stories accurately and deliver robust, well-tested code in line with agreed timelines. Write clean, efficient Apex code and utilize Salesforce’s declarative tools to meet business needs. Conduct unit testing, document results, and contribute to system testing cycles. Maintain and enhance CI/CD pipelines using tools such as GitHub, ensuring seamless code deployment and version control. More ❯

Job Title: Salesforce Business Analyst (Contract) Location: Hybrid (Remote with occasional on-site meetings, London) Contract Duration: 8 Months Industry: Retail Day Rate: 500 - 550 (Outside IR35) About the Role I am working with a leading retail brand currently embarking on a major digital transformation programme. As part of this initiative, they are implementing Sales Cloud , Service Cloud , and Commerce Cloud . They are looking for an experienced Salesforce Business Analyst to join the team on an 8-month contract to act as the Lead BA across the Salesforce workstreams. This is a critical role bridging the gap between stakeholders, technical teams, and project management to ensure successful delivery of the platform. … Key Responsibilities Act as the Lead Business Analyst across Salesforce implementation projects Serve as the primary liaison between the Salesforce delivery teams and Project Manager Gather, analyse, and document business requirements across Sales Cloud, Service Cloud, and Commerce Cloud Facilitate workshops with stakeholders to define business processes, user stories, and acceptance criteria Translate business More ❯

Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position … you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point … and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability … so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third … providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving More ❯

Salesforce Senior Project Manager Location: London and Portsmouth Permanent: £80-90k + car allowance + bonus We are seeking an experienced Salesforce Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide Salesforce FSL implementation programme for a multi-site workforce of approximately 2,500 employees. The successful candidate will have delivered … at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce/Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope, timelines, budgets, risks, and resources effectively. … Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required Qualifications: Proven experience delivering large More ❯

Role Title: Salesforce Life Sciences Technology Consultant Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our … we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to … for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer More ❯

Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units … and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key … areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an More ❯

Salesforce Developer - 6-Month Contract Location: Midlands (2 Days On-Site/3 Days Remote) Contract Type: Outside IR35 Industry: Healthcare Start Date: 1/11/2025 I'm working closely with a leading healthcare organisation in the Midlands that is undergoing a critical transformation of their Salesforce ecosystem. They're looking for an experienced Salesforce Developer to support a key project unpicking a heavily integrated Service Cloud instance, while also helping to scope and build out a brand-new Health Cloud implementation. Key Responsibilities: Analyse and untangle a complex, heavily integrated Salesforce Service Cloud setup. Work closely with Solution and Enterprise Architects to help scope, shape, and estimate … the upcoming project phases. Collaborate with cross-functional teams to understand the current architecture and drive improvements. Assist in the design and development of a greenfield Health Cloud implementation. Build scalable, maintainable solutions using Apex, LWC, and Salesforce APIs. Support integration efforts with both internal systems and third-party platforms. Experience Needed Strong hands-on development experience with More ❯

Salesforce Developer Join a global tech innovator at the forefront of digital connectivity. You’ll play a key role in developing Salesforce solutions that power enterprise-scale operations and enhance user experience across a dynamic, fast-paced environment. Role Overview: Location: Central London/Hybrid, 2 days per week on site Contract Length: 6 Month Fixed Term Contract … Potential for extension) Package: £70,000- £90,000 per annum Industry: IT Consultancy What You’ll Be Doing: Lead Salesforce architecture and development to deliver scalable, secure, and high-performing systems. Collaborate with product managers, designers, and engineers to align technical delivery with business goals. Build, optimise, and maintain complex integrations using REST/SOAP APIs and third-party … apps. Review code and designs to ensure performance, reliability, and best practice standards. Enhance system stability and scalability through continuous performance analysis. Manage Salesforce deployments (CI/CD, Jenkins) and adhere to change management processes. Main Skills Needed: 5- 8 years’ Salesforce development experience (Service Cloud essential; Omni Channel expertise preferred). Strong skills in Apex More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary : Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯

Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary: Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯

Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary: Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯

Job Title: Salesforce Developer Location: Remote (with occasional client-site travel & London office base) Salary: £65,000 I’m currently supporting a growing Salesforce partner who are looking to bring a talented Salesforce Developer into their team. Founded with a clear vision of doing things the right way, this consultancy has stayed true to its values and … is now entering an exciting new phase of growth following several exciting project wins. The Role: As a Salesforce Developer, you’ll work across a variety of client projects, with exposure to Sales Cloud, Service Cloud, and Marketing Cloud. You’ll collaborate closely with customers, offering both technical expertise and clear communication. Key Requirements: ● 3+ years … of Salesforce development experience ● Salesforce certifications: PD1/PD2 (Admin certification highly desirable) ● Proven experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, etc.) and Sales Cloud (Leads, Opportunities, Accounts, etc.) ● Strong understanding of Salesforce data models, security, and sharing rules ● Excellent communication skills with the confidence to engage directly with clients More ❯

Job Title: Salesforce Developer Location: Remote (with occasional client-site travel & London office base) Salary: £65,000 I’m currently supporting a growing Salesforce partner who are looking to bring a talented Salesforce Developer into their team. Founded with a clear vision of doing things the right way, this consultancy has stayed true to its values and … is now entering an exciting new phase of growth following several exciting project wins. The Role: As a Salesforce Developer, you’ll work across a variety of client projects, with exposure to Sales Cloud, Service Cloud, and Marketing Cloud. You’ll collaborate closely with customers, offering both technical expertise and clear communication. Key Requirements: ● 3+ years … of Salesforce development experience ● Salesforce certifications: PD1/PD2 (Admin certification highly desirable) ● Proven experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, etc.) and Sales Cloud (Leads, Opportunities, Accounts, etc.) ● Strong understanding of Salesforce data models, security, and sharing rules ● Excellent communication skills with the confidence to engage directly with clients More ❯

Salesforce Solution Architect Permanent | Hybrid Were recruiting on behalf of a large, forward-thinking organisation thats building out its Salesforce capability as part of a major digital transformation. This is an opportunity to join a high-profile technology function thats shaping the future of customer and digital engagement. As a Salesforce Solution Architect , youll take ownership of … end-to-end solution design across a suite of Salesforce products, ensuring that platforms are scalable, integrated, and aligned to business outcomes. Youll collaborate closely with Product Owners, Delivery Leads, and Engineering teams to translate business needs into practical, future-proof architecture. This is a hands-on, delivery-driven position where youll work across multiple Salesforce clouds and … integrations, including platforms such as MuleSoft, Smartcomm, and Genesys. What youll be doing Lead the design of Salesforce solutions across Sales, Service, and Experience Clouds. Define architecture patterns, data models, and integration frameworks. Partner with business and delivery teams to align solutions with strategic goals. Ensure Salesforce best practice and governance are applied throughout the lifecycle. Provide More ❯

Role Title: Salesforce Life Science Business Architect Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … we have with our clients and with the communities in which we work and live. It is personal to all of us.” –? Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to … for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer More ❯

to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description Director Agile Program Management As a Director Agile Program Management specializing in Salesforce Core Platform, you will lead large-scale, cross-functional Agile programs that drive the successful implementation and optimization of Salesforce solutions. You will be responsible for defining program … strategies, ensuring alignment with business objectives, and overseeing the execution of complex, enterprise-wide initiatives. Your expertise in Agile methodologies, Salesforce architecture, and product management will be instrumental in delivering high-impact, scalable solutions that enhance customer experiences and drive business growth. Your Impact Lead and oversee Agile program management for large-scale Salesforce Core Platform implementations, ensuring … alignment with business goals and customer needs. Define and drive the program strategy, roadmap, and execution plan, ensuring seamless integration of Salesforce solutions across the enterprise. Collaborate with cross-functional teams, including product managers, architects, developers, and business stakeholders, to deliver high-quality, scalable Salesforce solutions. Establish and maintain Agile best practices, ensuring efficient program execution, risk mitigation More ❯