Senior Platform Architect
- Location
- Greater London, England, United Kingdom
largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation service solutions that drive measurable business outcomes, transforming traditional support centers into highly efficient, Autonomous Service Workforces. Simultaneously, you will act as a critical technical … help customers embed Zendesk deep into their workflows inside and outside of the core platform via MCP and A2A technology. AI & Platform Architecture Autonomous Service Deployment: Master and deploy the Zendesk Agent Builder and Action Builder to architect multi-step, agentic workflows, helping customers reach and exceed ...