26 to 28 of 28 Salesforce Service Cloud Jobs in England

/d Immediate Start Available I’m supporting a major digital transformation programme looking for an Agentforce Business Analyst with strong Salesforce and AI-driven customer journey experience to support the optimisation of conversational platforms and customer engagement services. What we’re looking for The right Agentforce Business Analyst … should have: • Experience working with Salesforce (Service Cloud/Agentforce preferred) • Strong business analysis skills including requirements gathering, process mapping and stakeholder engagement • Experience analysing customer journeys, conversational data and operational performance • Understanding of AI-driven solutions, digital engagement platforms or conversational tools • Ability to communicate with ...

role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce … other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding ...

Salesforce Application Support Analyst London Bridge £50,500 - £51,000 Would you like to join Hyde as a Salesforce Application Support Analyst? Do you enjoy solving problems, improving systems and helping teams work better? We’re looking for a Salesforce Application Support Analyst to join Hyde … easy to use.This is a great opportunity for someone who can combine technical knowledge with a customer-focused mindset. You’ll support and improve Salesforce, help resolve day-to-day issues, work with colleagues across the business and contribute to better services for customers and teams. What ...