26 to 45 of 45 Salesforce Service Cloud Jobs in England

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud … exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability. Key … deduplication, and cleansing. Support report/dashboard creation. Training & Adoption: Develop training materials and documentation to promote adoption and best practices. What You Will Bring Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance. Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable. Strong understanding of Salesforce governance (data management More ❯

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud … exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability. Key … deduplication, and cleansing. Support report/dashboard creation. Training & Adoption: Develop training materials and documentation to promote adoption and best practices. What You Will Bring Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance. Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable. Strong understanding of Salesforce governance (data management More ❯

Role: Salesforce Consultant Length: 6 Months Rate: £500-£600 P/D TechOhana have partnered with a growing End User who are embarking on a Digital Transformation Program where they are implementing Sales & Service Cloud & require a Salesforce Consultant to do the scope & discovery of the Program. As a Salesforce Consultant , you’ll play a … key role in enhancing their Salesforce ecosystem, working closely with business stakeholders to gather requirements, design solutions, and deliver impactful changes. You’ll have the chance to influence decision-making, drive best practices, and be part of an environment that values innovation and collaboration. What you’ll be doing: Partnering with stakeholders to understand business needs and translate them … into Salesforce solutions Configuring and customising Salesforce across Sales and Service Cloud (additional Clouds a bonus) Supporting end-to-end project delivery from design through to deployment Driving user adoption through workshops, training, and ongoing support Staying up to date with the latest Salesforce features and releases What we’re looking for: Strong knowledge of More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

Salesforce Administrator (Hybrid – London, UK) Empowering E-commerce with AI Innovation A world-leading E-commerce company headquartered in London is seeking an experienced Salesforce Administrator to drive digital transformation through Salesforce and cutting-edge AI tools. This is a hybrid position offering the opportunity to be part of a tech-forward team using AI to supercharge … optimized and up-to-date. Collaborate with cross-functional teams to design and implement AI-enhanced data workflows and automations. Train and support users across departments; champion adoption of Salesforce and integrated AI tools. Maintain accurate and clear documentation for system functionality and changes. Work with stakeholders to design data-driven solutions that align with business goals. Analyze trends … and improve how the organization leverages Salesforce + AI for strategic decision-making. Ideal Experience & Skills Proven experience as a Salesforce Administrator. Salesforce Admin Certification (required); additional certifications (Sales Cloud, Service Cloud, Developer) are a plus. Experience with AI tools such as Einstein Analytics, Tableau CRM, ChatGPT integrations, or similar. Ability to build custom More ❯

This Salesforce Software Engineer will work closely with existing in-house technology, data and operations teams, and will play a key role in defining the overall solution design and build, and to then ensure its correct implementation. Responsibilities: Lead the design, development, and implementation of Salesforce solutions tailored to meet the specific needs of our financial services business. … Collaborate with stakeholders, including sales, marketing, and operations teams, to gather requirements and translate them into scalable Salesforce solutions. Configure and customize Salesforce features, including flows, triggers, Asynchronous processes, reports, and dashboards, to optimize business processes. Oversee system integrations between Salesforce and other applications, ensuring data integrity and seamless information flow. Provide technical guidance and mentorship to … a team of Salesforce developers, ensuring high-quality code and adherence to best practices. Stay updated on Salesforce releases and new features, assessing their potential impact and recommending enhancements to maximize system efficiency. Collaborate with cross-functional teams to define and implement data governance policies and security protocols. Troubleshoot and resolve issues related to Salesforce configuration, customization More ❯

Salesforce CPQ Architect – Contract Opportunity 🚀 Contract Length: 6 Months Rate: £600-£750 Per Day We’re partnering with a leading Financial Service business who are seeking an experienced Salesforce CPQ Architect to drive a high-impact programme. This is a contract role where you’ll shape and deliver best-in-class CPQ solutions, ensuring scalability, performance, and … seamless integration across the Salesforce ecosystem. What you’ll do: Lead the design & architecture of Salesforce CPQ solutions, aligning with business requirements. Translate complex pricing, quoting, and product configuration needs into scalable Salesforce capabilities. Oversee solution governance, integrations, and data flows across CPQ, Sales, and downstream systems. Act as the trusted advisor to senior stakeholders, ensuring architecture … best practices and long-term vision. Mentor developers and consultants, driving technical excellence. What we’re looking for: Proven expertise as a Salesforce CPQ Architect on large-scale programmes. Strong background across Sales Cloud, Service Cloud, and CPQ . Excellent stakeholder engagement skills – able to bridge the gap between technical and business teams . More ❯

Salesforce Developer (nCino) | 6 Months | £500 - £600 | Outside IR35 | Remote We’re seeking a Salesforce Developer for a 6-month contract with the likelihood of extension. This role is determined as Outside IR35 paying between £500 - £600 per day. The ideal candidate will have previous experience in the finance sectors and have an extensive background working with Sales … and Service Cloud. Key Requirements • Expert in Salesforce Sales Cloud and Service Cloud architecture• Skilled in Apex , Visualforce , and Lightning component development• Hands-on experience with nCino preferably in conjunction with Salesforce platform• Strong background in Salesforce integration and customisation techniques• Finance sector experience is highly advantageous What you need to do now … If this Salesforce Developer role is a good fit for you and would like to know more then please apply with your most up to date CV. Salesforce Developer (nCino) | 6 Months | £500 - £600 | Outside IR35 | Remote More ❯

team to quickly resolve queries. The responsibilities we’ll trust you with: Providing first contact technical and email support of our bespoke TMS software Follow agreed triage, incident, and service request procedures in accordance with service levels and prescribed standards Utilise Salesforce Service Cloud ticketing system while fulfilling service requirements Provide timely customer feedback … Communicating with customers regularly with regard to their incident/problem/change request Maintain a high-quality service to our customers Managing multiple cases at one time, ensuring case notes are up-to-date Diagnosing and resolving incidents using remote access tools and verbal instructions Installing software Providing timely and accurate customer feedback Following up with clients to … problem is resolved Escalate more complex cases to 1st Line Technical Support, with full and detailed notes Please note, you must be passionate about all things IT! Training Customer Service Specialist Level 3 Apprenticeship Standard: Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment Work their way up the Support team 1st Line More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

Contract Role: Prompt Engineer (Salesforce & Generative AI Integration) Duration: 4-5 months (November - March) Hourly Rate: £54.60 - £60/hour inside IR35 Location: Fully Remote (UK-based candidates only) Overview We are seeking a highly skilled Prompt Engineer with deep expertise in the Salesforce platform and hands-on experience in Generative AI integration . This role bridges the … gap between business requirements and intelligent automation, crafting high-impact prompts and embedding AI capabilities into Salesforce workflows to enhance customer experience and operational efficiency. Key Responsibilities Salesforce Platform Expertise Design and configure Salesforce objects, data models, and automation using Flows, Apex, and Lightning Web Components (LWC) . Leverage Service Cloud and Sales Cloud functionality to support AI-driven use cases. Integrate Einstein AI and Prompt Builder within Salesforce environments. Prompt Engineering Fundamentals Develop clear, context-rich prompts for generative AI models, ensuring accuracy and relevance. Apply role-based prompting , task specificity , and format constraints . Continuously refine and iterate prompt logic based on output quality and user feedback. Business Process & Use More ❯

Mason Frank is currently working with a large charity who have a state-of-the-art Salesforce system (Including Agentforce Data Cloud, NPC, & More) Our client is currently looking to hire a Salesforce Admin to join their established team to support their Salesforce roadmap Salary - £40,000-£48,000 2X a week in Wiltshire office Key … Responsibilities: Support users with training, queries, and technical troubleshooting Customise Salesforce through flows, fields, objects, and dashboards Collaborate with stakeholders to improve CRM processes and data quality Maintain system documentation and ensure compliance with data governance Liaise with external consultants on integrations and platform upgrades Skills & Qualifications Proven experience as a Salesforce Administrator (Salesforce Admin certification preferred … Strong understanding of Salesforce platform features (especially NPSP or Service Cloud) Excellent data management and reporting skills (Reports, Dashboards, Data Loader) Ability to translate non-technical requirements into technical solutions Comfortable working across departments and managing stakeholder expectations If this role sounds of interest, please do reach out - My client is looking to conduct 1st stage interviews More ❯

Mason Frank is currently working with a large charity who have a state-of-the-art Salesforce system (Including Agentforce Data Cloud, NPC, & More) Our client is currently looking to hire a Salesforce Admin to join their established team to support their Salesforce roadmap Salary - £40,000-£48,000 2X a week in Wiltshire office Key … Responsibilities: Support users with training, queries, and technical troubleshooting Customise Salesforce through flows, fields, objects, and dashboards Collaborate with stakeholders to improve CRM processes and data quality Maintain system documentation and ensure compliance with data governance Liaise with external consultants on integrations and platform upgrades Skills & Qualifications Proven experience as a Salesforce Administrator (Salesforce Admin certification preferred … Strong understanding of Salesforce platform features (especially NPSP or Service Cloud) Excellent data management and reporting skills (Reports, Dashboards, Data Loader) Ability to translate non-technical requirements into technical solutions Comfortable working across departments and managing stakeholder expectations If this role sounds of interest, please do reach out - My client is looking to conduct 1st stage interviews More ❯

/EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven … experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL … Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your More ❯

/EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven … experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL … Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your More ❯

Nicholas Howard are recruiting for a Senior Salesforce QA Engineer to join our client, a leading global med-tech business, as they continue to scale. With a mix of manual and automated testing skills, the focus will be primarily applications testing, helping build out the automation framework, and testing mobile software and cloud based services. Working in an … agile environment, we are looking for testers who have a strong depth of Salesforce experience, Classic and Lightning, ideally Sales Cloud and Service Cloud. This is essential, with current knowledge required, coupled with the ability to collaborate and work with developers, QA and wider IT teams across the international region. We will also be looking for cross More ❯

to help customers get the most from their systems Acting as a key link between customers and internal engineering teams, sharing feedback to drive product enhancements Working within agreed service levels to ensure a high-quality customer experience About you: Degree in Engineering (Electronics, Computer Science, or related discipline) Knowledge of at least one programming language (C#, .NET, Python … analytical and problem-solving skills Excellent communication skills with the ability to explain technical concepts clearly Adaptable, proactive, and able to work well under pressure Desirable skills: Familiarity with Salesforce ServiceCloud or similar CRM tools Knowledge of international standards for instrument control (PXI, LXI, VISA, IVI) Practical experience with Test & Measurement instrumentation Why apply? This role offers an excellent More ❯