51 to 74 of 74 Salesforce Service Cloud Jobs in England

About the role We are looking for a Marketing Automation Consultant to join our growing Salesforce Marketing Cloud practice. This role is ideal for a solution-oriented professional with hands-on experience inMarketing Cloud Account Engagement (Pardot) and/or Marketing Cloud Engagement. The Salesforce Marketing Consultant position will play a leading role in delivering … end to end Marketing Cloud projects - from discovery and solution design through to implementation, testing and user training. The ideal person will thrive in an agile environment, enjoy delivering meaningful solutions and exceptional client experiences. What a Marketing Automation Consultant will be doing Leading project scoping sessions to understand and capture client goals and key requirements Translating business requirements … best practices and marketing automation strategies as part of ongoing managed support About you As Marketing Automation Consultant, we are looking for someone with: Hands-on experience configuring Marketing Cloud Account Engagement (Pardot) and/or Marketing Cloud Engagement Solid technical understanding of the platforms - their architecture, capabilities, limitations and best practices Proven ability to manage and successfully More ❯

About the role Are you an experienced, solutions-oriented Salesforce Consultant with experience implementing Salesforce functionality? Do you thrive off creating tailored solutions for clients which deliver tangible results for their businesses? We have an exciting new role within our award-winning Salesforce Consultancy, Cloud Orca, that could be your perfect fit. Day to day you … development team, developing an understanding your clients' needs and project managing bespoke implementations that increase their efficiency, productivity and profitability. You'll be responsible for; Participating in sessions with Salesforce customers and other team members to understand business requirements and business processes analysis Documenting detailed business, functional & technical requirements Configuring and customising Salesforce Sales and Service applications … Managing vendors, liaising with the technical team, reporting to senior managers and working with end users to ensure a smooth transition Configuring Salesforce and related third party applications Working with our in-house developers to deliver custom integrations By joining us you will be joining a fast-growing team with an impressive client roster, in an environment where your More ❯

Salesforce Product Manager | 9 months | £500-£600 | Outside IR35 | Remote (UK) We're looking for a Salesforce Product Manager to lead the strategic evolution of our CRM platform. This 9-month contract is fully remote, Outside IR35, and offers £500-£600 per day. You'll be responsible for defining the product vision, shaping the roadmap, and ensuring Salesforce delivers measurable value across the business. Key Requirements 4+ years in a Product Manager role, ideally within the Salesforce Ecosystem Strong familiarity with Salesforce offerings ie: Sales & Service Cloud Proven experience owning a product roadmap and driving cross-functional alignment Strong understanding of user needs, business processes, and how to translate them into platform capabilities … Skilled in prioritisation, stakeholder management, and outcome-focused delivery Data-literate, with the ability to define and track success metrics If you feel like this Salesforce Product Manager role is a good fit for you and would like to know more then please apply with your most up to date CV. Salesforce Product Manager | 9 months More ❯

Salesforce Product Manager | 9 Months | £500–£600 | Outside IR35 | Remote (UK) We’re looking for a Salesforce Product Manager to lead the strategic evolution of our CRM platform. This 9-month contract is fully remote, Outside IR35, and offers £500–£600 per day.You’ll be responsible for defining the product vision, shaping the roadmap, and ensuring Salesforce delivers measurable value across the business. Key Requirements 4+ years in a Product Manager role, ideally within the Salesforce Ecosystem Strong familiarity with Salesforce offerings ie: Sales & Service Cloud Proven experience owning a product roadmap and driving cross-functional alignment Strong understanding of user needs, business processes, and how to translate them into platform capabilities … Skilled in prioritisation, stakeholder management, and outcome-focused delivery Data-literate, with the ability to define and track success metrics If you feel like this Salesforce Product Manager role is a good fit for you and would like to know more then please apply with your most up to date CV. Salesforce Product Manager | 9 Months More ❯

Client Location: Farringdon, London Working Arrangement: 4 days onsite, 1 day remote We are excited to partner with our client in the HR Tech space who islooking for a Salesforce Administrator who will ensure they leverage Salesforces capabilities to the fullest, to drive efficiency and productivity across the business. You will be working within a small team dedicated to … improving the technical efficiency of the processes and should ensure that their Salesforce expertise translates into optimised sales and operational efficiencies. Responsibilities & Duties Act as the primary system administrator for the Salesforce.com environment with 500+ users across different functions Enable new Salesforce capabilities, integrate with third parties and focus on innovation Execute the day-to-day configuration, support … the user community to define and document development requirements Coordinate the evaluation, scope and project management of new development requests Assist in training of new users, and grow the Salesforce skill set across the organisation Liaise with other software platform teams to ensure stable integrations Identify & highlight improvements, be responsible for maintaining the long term integrity of the platform More ❯

development opportunities, allowing you to reach your full potential What you'll be doing: We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in the UK, Ireland & NME. This role reports to the Product Lead - Salesforce and … queries Facilitate collaboration and communication among team members Host workshops and maintain documentation Support product deployment with environmental considerations What we're looking for: Essential Previous experience in a Salesforce-related role Salesforce Admin 201 (ADX201) certification Strong understanding of incident, problem, change, and release management processes Excellent stakeholder management skills, with excellent communication and relationship management Project … management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: ServiceNow experience ITIL Service Management Framework knowledge JIRA experience Additional Salesforce Certifications (Sales/Service Cloud) Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites is expected What's next More ❯

assisting Kong customers in resolving complex technical issues in production and pre-production environments. The Technical Support Engineering Director is responsible for managing a team that provides high quality service to Kong's customers. This individual will thrive while motivating, recognizing and rewarding, coaching and training members of the team. They will act as an escalation point for customers … of high growth Strong ability to multi-task and prioritize tasks in fast paced environment, real-time environment Strong proficiency with tools commonly used in a business environment including Salesforce service cloud CRM, JIRA and Confluence Strong analytic skills with the ability to identify trends and present information in a succinct and actionable manner Strong communication proficiency … and skilled at offering both verbal and written feedback to agents Bachelor's degree or relevant experience is highly preferred About Kong: Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). As the innovation leader of cloud API technologies, Kong is on a mission to enable More ❯

and alignment. Attendance is expected and fully supported. As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We … nature of cryptocurrency markets. Motivated by Coinbase's mission and creating a seamless experience for our highest value customers. Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with high value customers. Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or … operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in Banking, Wealth Management, Corporate Fiance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. Job#: G2787 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase More ❯

and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Job #: P67173 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers More ❯

Role: Salesforce Administrator Salary: £50,000 location: London - Once a month My client are working on a greenfield implementation of Sales and Service Cloud looking to onboard a passionate and eager Salesforce Administrator keen to work with the latest in workflow automation tools. This role is a mixture of BAU and project work as old systems … are replaced and new systems enhanced! Key Responsibilities: Platform Configuration & Maintenance: Manage and configure Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs. Automation & Workflows: Develop and maintain automation processes using Salesforce Flow, Process Builder, and other tools. User Support & Training: Provide end-user support, conduct training sessions, and create documentation … data governance standards. Stakeholder Collaboration: Work closely with internal teams and external partners to gather requirements and deliver tailored solutions Ideal Candidate Experience: Minimum of 2 years as a Salesforce Administrator, with hands-on experience in Sales Cloud, Service Cloud, and Experience Cloud. Certifications: Salesforce Certified Administrator (ADM 201) is required; additional certifications like Platform More ❯

Role: Salesforce Administrator Salary: £50,000 location: London - Once a month My client are working on a greenfield implementation of Sales and Service Cloud looking to onboard a passionate and eager Salesforce Administrator keen to work with the latest in workflow automation tools. This role is a mixture of BAU and project work as old systems … are replaced and new systems enhanced! Key Responsibilities: Platform Configuration & Maintenance: Manage and configure Salesforce Sales Cloud, Service Cloud, and Experience Cloud to meet business needs. Automation & Workflows: Develop and maintain automation processes using Salesforce Flow, Process Builder, and other tools. User Support & Training: Provide end-user support, conduct training sessions, and create documentation … data governance standards. Stakeholder Collaboration: Work closely with internal teams and external partners to gather requirements and deliver tailored solutions Ideal Candidate Experience: Minimum of 2 years as a Salesforce Administrator, with hands-on experience in Sales Cloud, Service Cloud, and Experience Cloud. Certifications: Salesforce Certified Administrator (ADM 201) is required; additional certifications like Platform More ❯

Salesforce Manufacturing Consultant | 9 Months | £500 - £600 | Outside IR35 | Fully Remote We’re seeking a Salesforce Consultant on a contract basis for a globally leading Manufacturing client. This is a 9 month contract paying between £500 - £600 per day Outside IR35 and can be completed on a fully remote basis. The successful candidate will have previous experience in … the Manufacturing industry with a solid understanding of Manufacturing processes, workflows, production, supply chain, sales and the capability to consult on bespoke Salesforce solutions for the Manufacturing sector. Key Requirements 4+ Years of successful project delivery as a Salesforce Consultant Previous experience in the Manufacturing Industry (Food/Beverage ideally) Hands-on experience with Salesforce Manufacturing Cloud is preferred A deep understanding of Sales & Service Cloud capabilities and limitations Experience with Salesforce Field Service, CPQ and forecasting tools is beneficial Strong stakeholder management skills What you need to do now If you feel like this Salesforce Manufacturing Consultant role is a good fit for you and would like to know more More ❯

Cloud Infrastructure & Application Support Engineer Cheadle (4 days office/1 day home) 34,000 - 40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & Application Support Engineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This is a hybrid role based in … Cheadle, with the flexibility to work from home one day per week. You will be responsible for supporting both cloud-hosted and on-premise applications, ensuring platform reliability, security, and performance in line with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key … Responsibilities: Provide remote application support for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only , desktop environments, and Linux (Debian). Administer SIP/VoIP platforms (3CX, Freeswitch, Kamailio, STUN). Write and troubleshoot SQL queries; maintain SQL Server environments. Maintain documentation, knowledge base articles, and support More ❯

Cloud Infrastructure & Application Support Engineer Cheadle (4 days office/1 day home) £34,000 - £40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & Application Support Engineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This is a hybrid role based in … Cheadle, with the flexibility to work from home one day per week. You will be responsible for supporting both cloud-hosted and on-premise applications, ensuring platform reliability, security, and performance in line with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key … Responsibilities: Provide remote application support for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only)), desktop environments, and Linux (Debian). Administer SIP/VoIP platforms (3CX, Freeswitch, Kamailio, STUN). Write and troubleshoot SQL queries; maintain SQL Server environments. Maintain documentation, knowledge base articles, and support More ❯

bring your unique identities, abilities and experiences, so we can collectively revolutionise travel and together find the good out there. We are looking for a junior/intermediate level Salesforce Engineer to join the team. This is a hybrid role based out of London or Oxford in UK on a employment contract. What you'll do Work with other … engineers, product managers and stakeholders to build solutions on the Salesforce platform for business operations teams in a fast paced environment. Continual improvement on existing features/processes. Communicate effectively with team members, business stakeholders and understand business requirements. Actively participate in design discussions and provide suggestions. What you'll need: Has a minimum of 1 years of experience … as a Software Engineer on the Salesforce platform. Has knowledge of the Salesforce platform's declarative and programmatic capabilities. Has an understanding of Salesforce-specific development complexities, including governor and rolling limits, and order of execution. Has experience with a Salesforce devops process including Git-based version control. Has one of, or is working towards Salesforce More ❯

bring your unique identities, abilities and experiences, so we can collectively revolutionise travel and together find the good out there. We are looking for a junior/intermediate level Salesforce Engineer to join the team. This is a hybrid role based out of London or Oxford in UK on a employment contract. What you'll do Work with other … engineers, product managers and stakeholders to build solutions on the Salesforce platform for business operations teams in a fast paced environment. Continual improvement on existing features/processes. Communicate effectively with team members, business stakeholders and understand business requirements. Actively participate in design discussions and provide suggestions. What you'll need: Has a minimum of 1 years of experience … as a Software Engineer on the Salesforce platform. Has knowledge of the Salesforce platform's declarative and programmatic capabilities. Has an understanding of Salesforce-specific development complexities, including governor and rolling limits, and order of execution. Has experience with a Salesforce devops process including Git-based version control. Has one of, or is working towards Salesforce More ❯

you to bring your unique identities, abilities and experiences, so we can collectively revolutionise travel and together find the good out there. We are looking for an intermediate level Salesforce Engineer to join the team. This role is open to candidates based within a commutable distance (generally within 2-3 hours) of one of our office hubs in Oxford … closest office for team connection, planning, or other key moments. What you'll do Work with other engineers, product managers and stakeholders to design and build solutions on the Salesforce platform for business operations teams in a fast paced environment. Continual improvement on existing features/processes. Communicate effectively with team members, business stakeholders and understand business requirements. Mentor … on the team Actively participate in design discussions and provide suggestions. What you'll need: Has a minimum of 3 years of experience as a Software Engineer on the Salesforce platform. Has knowledge of the Salesforce platform's declarative and programmatic capabilities. Has an understanding of Salesforce-specific development complexities, including governor and rolling limits, and order More ❯

the Role What you'll bring to the team: The ideal candidate will have extensive experience in designing and implementing solutions, including large, multi-technology, multi-vendor solutions, customer service solutions (Salesforce Service Cloud preferred), sales management platforms (Salesforce Sales Cloud preferred), and contact center platforms (Amazon Connect preferred). You should have experience More ❯

everything we do at LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team. Responding in real time using our Salesforce technology stack, including Service Cloud, our team of attentive problem solvers acts quickly and thoroughly to address inquiries and concerns, so our clients can continue to help … demo videos, etc) Building productive client relationships and high client satisfaction What you'll bring At least 1 year's experience in a customer facing environment Excellent communication, customer service, and writing skills Strong analytical and problem-solving skills Competence with Microsoft products, in particular, Word and Excel Demonstrated strong collaborative teamwork and people skills Experience with Salesforce More ❯

Salesforce Implementation Consultant | Hybrid (UK-Based, ideally London) | £65,000 - £90,000 | No Sponsor Visa | I’m currently working with a brilliant consultancy that’s growing fast and looking to bring on an experienced Salesforce Implementation Consultant to help deliver top-tier solutions for their clients. This is a fully remote role, but ideally, you’d be based … near London for the occasional in-person workshop or meeting. What’s the role about? You’ll be leading Salesforce projects from the ground up — from understanding the client’s needs, designing solutions, configuring the platform, all the way through to go-live and support. You’ll have a real say in shaping how things are done, working closely … with a friendly, collaborative team that values quality over quantity. What you’ll be doing: • Running end-to-end Salesforce implementation projects • Working closely with clients to understand their challenges and goals • Configuring and customising Salesforce (Sales Cloud, Service Cloud, Experience Cloud, etc.) • Offering best practice advice and helping clients get the most out More ❯

Salesforce Implementation Consultant | Hybrid (UK-Based, ideally London) | £65,000 - £90,000 | No Sponsor Visa | I’m currently working with a brilliant consultancy that’s growing fast and looking to bring on an experienced Salesforce Implementation Consultant to help deliver top-tier solutions for their clients. This is a fully remote role, but ideally, you’d be based … near London for the occasional in-person workshop or meeting. What’s the role about? You’ll be leading Salesforce projects from the ground up — from understanding the client’s needs, designing solutions, configuring the platform, all the way through to go-live and support. You’ll have a real say in shaping how things are done, working closely … with a friendly, collaborative team that values quality over quantity. What you’ll be doing: • Running end-to-end Salesforce implementation projects • Working closely with clients to understand their challenges and goals • Configuring and customising Salesforce (Sales Cloud, Service Cloud, Experience Cloud, etc.) • Offering best practice advice and helping clients get the most out More ❯

share our passion for creativity, sustainability, and innovation, we'd love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for overseeing operations of the … customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY REPSONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer service policies and … identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for improvement in products and services. Managing escalated customer issues, providing solutions More ❯

Salesforce QA (Provar) - Full Remote - Outside IR35 Contract - IT Cybersecurity Consultancy One of the largest UK security consultancies is looking to hire a temp Salesforce QA to help upscale and maintain their Provar framework across their internal and client-facing Salesforce services. As a Salesforce QA, you will be responsible for ensuring the quality and reliability … of our Salesforce applications. You will work closely with development and product teams to design, develop, and execute automated test scripts using Provar. Your role will involve identifying and reporting defects, ensuring that our applications meet the highest standards of quality. Rate: 500 Outside IR35 Duration: 6months Location: Remote Requirements: Proven experience as a QA/Test Automation using … Provar on Salesforce applications Demonstrable experience of building end-to-end test cases in Provar Solid understanding of QA methodologies, tools,s and processes Experience in upscaling/supporting members with automation frameworks and tools Must have experience with Service Cloud Desirable certifications with Salesforce Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as More ❯

expanding across Europe. While our headquarters is in the United Kingdom, we are already active in Germany and Austria. Tasks Manage day to day "build" and "health" of our Salesforce account. Set up required objects and fields. Create and maintain flows. Be in-house support person for all Salesforce issues (processes, access, accounts, layouts, errors etc). Manage … and to provide support to agents. Work with Tech Team on strategies to improve config. Work with QA to identify issues. Be part of Tech process to implement new Salesforce functionality. Requirements Experience working with complex Salesforce configurations. Deep understanding of Salesforce objects, fields, flows, validation and reporting. Experience of using Service Cloud features and … managing configuration (including Email-to-Case, Embedded chat, queues, permissions, Omni Channel, Supervisor tools.) Experience working closely with an Engineering Team regarding Salesforce functionality and processes. Real-world experience of managing day-to-day Salesforce tasks in a busy environment. Experience working closely with a Customer Services team. 26 days per year + bank holidays Pension salary sacrifice More ❯