12 of 12 Senior Service Manager Jobs in England

Title: Senior Service Manager – Broadband (Wholesale) Location: Reading (Hybrid – 2–3 days office-based) Department: Service Management/Customer Operations Reports To: Head of Service Delivery Salary: Competitive + benefits About the Role We’re looking for an experienced Senior Service Manager to take ownership of end‐to‐end service performance across our wholesale broadband customers. You’ll be the key interface between our wholesale partners and internal operational teams—ensuring we consistently deliver exceptional service, uphold SLAs, and drive continuous improvement across our fibre and connectivity portfolio. This ...

Senior Service Delivery Manager – Own the client. Shape the service. Raise the standard £60,000 - £85,000 | London (Hybrid) | Client-facing Some Service Delivery roles are about reporting. This one is about ownership. You’ll take full responsibility for a small number of flagship enterprise clients … becoming the person they rely on, not just for updates, but for direction, challenge, and improvement. If you’re comfortable operating at senior level, influencing stakeholders, and driving standards across an MSP environment, this will suit you. What’s in it for you? Salary : £60,000 - £85,000 Location ...

role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. We're looking for a Senior Service Centre Continuous Improvement Manager to join our team in Milton Keynes on a Permanent basis. This role offers a salary … with a hybrid working pattern. Leads the strategic design and delivery of service improvement initiatives across the Service Centre teams. Ensure operational processes, systems and customer facing services are regularly evaluated and enhanced. Drive efficiencies, consistency and a high quality experience for customers. Act as a champion ...

ServiceNow Architect – Senior Manager (SM) 📍 London (Hybrid) 💰 Up to £115,000 + 10% Bonus + Full Package I’m partnered with a market-leading ServiceNow consultancy who are continuing to invest heavily in their London practice. They’re looking for a Senior Manager-level ServiceNow Architect … take a leading role across some of the largest and most complex transformation programmes in the UK. This is a senior, client-facing position where you’ll be responsible for shaping end-to-end ServiceNow architecture, engaging with C-suite stakeholders, and leading multi-disciplinary teams across full lifecycle ...

Title: Senior IT Services Category Manager Location: Farnborough (3 days onsite per week) Term: 6 Months IR35: INSIDE Day Rate: £DOE I am seeking an experienced Senior IT Services Category Manager to lead the strategic management of a high-value IT Services portfolio within a dynamic … With an overall IT & Technology spend of circa £100M, this role plays a critical part in shaping sourcing strategy, driving commercial value, and influencing senior stakeholders across the business. This is a high-impact, commercially focused role suited to someone who thrives in ambiguity, can operate at pace ...

Title: Senior Corporate Services Category Manager Location: Farnborough (3 days onsite per week) Term: 6 Months IR35: INSIDE Day Rate: £DOE I am seeking a highly capable Senior Corporate Services Category Manager to take ownership of a diverse and high-value portfolio (~£100M spend) covering … Marketing, and Travel. This is a strategic role supporting a key global People function, where you will operate as a trusted business partner to senior stakeholders, influencing decision-making and driving commercial value across the organisation. This position is ideal for someone comfortable working in a fast-paced, ambiguous ...

Role : Senior Category Manager-IT Services Location : Farnborough(3 days/week) Duration : 6 months Rate : competitive Inside IR35 : Umbrella IT & Tech The IT category has a spend of circa 100m across key categories including Software, Hardware, Networks and IT Services. This role is responsible … Services Category. Key Responsibilities Build and maintain strategic relationships with senior stakeholders, driving early engagement to influence business planning and ensure alignment with organisational priorities Own, develop and execute category strategies for IT Services, using market insights and data to challenge existing approaches and maximize value Lead complex sourcing ...

delivery teams Clear progression as the business continues to scale Broad, modern technology portfolio across cloud, security and connectivity The Role As a Senior Account Manager, you’ll take ownership of a portfolio of strategic customers, acting as a trusted advisor and driving account growth across managed services … cyber security and cloud solutions. Key Responsibilities Own and develop a portfolio of key customer relationships Lead QBRs, service reviews and account planning Identify and deliver upsell and cross‐sell opportunities Drive adoption of solutions across cyber, cloud and connectivity Manage renewals, pricing and multi‐year agreements Collaborate with ...

Account Manager – IT Managed Services & Cloud Solutions Hybrid – Manchester + client engagement Permanent Competitive Base + Double OTE Company Overview This fast-growing, award-winning UK technology provider delivers innovative Managed IT Services, Cloud Solutions, and Infrastructure support to a diverse client base. With a strong reputation for service … continues to invest in its people, technology, and customer relationships as it scales its market presence. The Role This is a client-centric Account Manager position focused on developing and expanding an existing portfolio while converting a consistent flow of qualified opportunities. The role blends relationship management and revenue ...

digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. As the Senior Product Marketing Manager for Homeowner & Moving Services at Zoopla, you will sit within the Marketing team and be dedicated to maximising consumer engagement … value for homeowners, driving them towards high-value actions like using our "Find and compare agent" service and leveraging our integrated Moving Services ecosystem. You will be both embedded in the cross functional product and marketing team for Homeowner & Moving Services, whilst being one of the senior marketing ...

client, operating within the procurement supply chain sector, is currently seeking 2 x Senior Category Managers specialising in IT or Corporate Services. This is a contract position for skilled professionals with a background in indirect Category Management. Must have security clearance Key Responsibilities: Build and maintain strategic relationships with … senior stakeholders, driving early engagement to influence business planning and ensure alignment with organisational priorities Own, develop and execute category strategies for HR, Recruitment and Training, using market insights and data to challenge existing approaches and maximise value Lead complex sourcing activity, including the design of sourcing strategies, competitive ...

client, operating within the procurement supply chain sector, is currently seeking 2 x Senior Category Managers specialising in IT or Corporate Services. This is a contract position for skilled professionals with a background in indirect Category Management. Must have security clearance Key Responsibilities: Build and maintain strategic relationships with … senior stakeholders, driving early engagement to influence business planning and ensure alignment with organisational priorities Own, develop and execute category strategies for HR, Recruitment and Training, using market insights and data to challenge existing approaches and maximise value Lead complex sourcing activity, including the design of sourcing strategies, competitive ...