1 to 25 of 212 Support Technician Jobs in England

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities … Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for this client … opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. WORK WITH THE … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac … with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service Desk More ❯

2nd/3rd Line Support Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly capable 2nd/… 3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. Provide … remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers, firewalls, and access points. Assist with training needs analysis and internal skill development. Experience in a technical support More ❯

Position: IT Support Technician Location: Bristol (Queen Square, onsite role) Salary: £28,000 - £33,000 Working hours: 8:30am – 5:00pm About GDS Group GDS Group is a global B2B solution provider of insight, content, pipeline growth, production studios and creative services delivered through our virtual platforms and face-to-face experiences. Founded on our thirty years of … executives, using real-life, real-time human interactions, to help solve their shared challenges and accelerate projects, so together, we outpace the speed of change. Role Background: The IT support technician role is a key role in our Information Technology team. The Support Technician will be responsible for desktop & server-side management with a primary focus … on providing technical support for our Bristol office. The role will also provide support to our other global offices in Miami, New York and Kosovo. Reporting to the IT Manager you will understand networks across multiple sites and be on hand to advise on solutions to ensure the smooth running of the office. This is a hands-on More ❯

IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity to join a … where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset management Liaising … annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive team environment in a growing company If you're a proactive IT Technician looking for a varied role in a collaborative setting, this could be the perfect next step for you. Apply now to find out more. More ❯

1st Line IT Support Technician Ideal opportunity for someone with 1+ years' experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred - we welcome applicants who are available immediately or on short … they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1st Line Support Technician, you'll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You'll diagnose and resolve common IT … problems, manage service tickets, maintain system documentation, and escalate more complex issues when needed. What will you need? At least 1 year's experience in a helpdesk or IT support role Good working knowledge of Windows 10/11 and basic Windows Server environments Experience supporting Microsoft 365 (e.g. Exchange Online, Teams, SharePoint) Basic networking knowledge (TCP/IP More ❯

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School … staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 nd and 3 rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond … to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and More ❯

IT Support Technician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near Blackfriars and … is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software queries, new laptop setups, and basic troubleshooting. Help onboard new employees by setting up devices and hand holding them through their new … software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the vacancies … is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be resolving … tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven in your More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available . One of the … vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will be … resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven in More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role … snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the IT support team and any other reasonable task as advised from time to time. Escalating IT issues … and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT projects, including system upgrades, migrations, and new technology implementations. Provide 1st and 2nd line technical support to end-users, resolving hardware and software issues via phone, ticketing system and in-person We would love to hear from if you have: Previous experience in a similar More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer …/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental in supporting and delivering IT More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday – Friday (8.30am – 4.45 or 9.00am – 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer …/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the company’s ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental in supporting and delivering More ❯

Senior IT Support Technician (Field Based)/£26,000 £29,000 + Company Benefits/Covering Sussex, Surrey, Essex & Kent Are you an experienced IT Support Technician ready to take your next big step? Join a well-established, fast-growing Managed Service Provider offering real career growth and the opportunity to work across a diverse client … base in education and business. This role is perfect for someone with 23 years of hands-on IT support experience who enjoys variety, autonomy, and delivering exceptional service. Whats on Offer? Competitive salary (£26,000 - £29,000, based on experience) Company laptop and phone Paid mileage and expenses covered Life Insurance Work with cutting-edge tech across varied environments … Join a friendly, supportive team that values relationships over sales Genuine opportunities for progression and development Key Responsibilities of the Senior IT Support Technician: As a field-based Senior IT Support Technician, youll be the go-to expert for multiple clients, tackling everything from day-to-day support to infrastructure installations. Youll work across a More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. … Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and solutions provided. Collaborate with the … MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability More ❯

Job Title: IT Support Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an IT Support Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft technologies in a fast-paced, supportive environment. As part of … their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention. What they offer: On-site parking Monthly team social events Paid-for Microsoft certifications and training Clear career progression opportunities What … Policy Azure cloud services Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team More ❯

Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies required to join a well-established organisation based in Reading, Berkshire. SALARY: £42,800 - £50,138 per annum + Excellent Benefits BENEFITS: 26 Days Holiday plus Bank Holidays. Includes … TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies. As the Senior Infrastructure Engineer …/Network Support Technician you work within the IS Service Delivery team and youll be instrumental in keeping the organisation connected and resilient. Youll support, maintain and enhance the core infrastructure across physical and cloud environmentsmanaging everything from servers and networks to storage and endpoint solutions. Working as the Senior Infrastructure Engineer/Network Support Technician More ❯

2nd/3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates without prior experience working … within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You’ll provide enterprise … level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. This is a hands-on role suited to someone with strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd line). More ❯

flexible working hours, patterns and locations to suit you and our business. About the opportunity: We are seeking a dynamic, passionate and proactive customer-focused Level1 (L1) Service Desk Support Technician to join our ServiceNow team at our brand new, state of the art office in Theale, UK, situated close to Reading. Providing essential ServiceNow L1 technical assistance … and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues … user productivity (‘Did You Know’ articles and videos), other BRM initiatives You will report to the Service Desk Manager and your responsibilities will include; Provide first-level IT technical support and problem resolution to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to … their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse … technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network More ❯

IT Support Technician ?" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to … support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental … information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment More ❯

experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Vector Resourcing Job Profile Our client is seeking a highly capable IT Support Technician to join their Group IT/Field Services team in London. This role serves as the primary point of IT contact in the UK, providing high-quality … end-to-end support to local users, including VIP stakeholders, and ensuring seamless operation of IT systems and meeting room technologies. Based primarily in the London head office (4 days per week), the position requires occasional travel to local offices or project sites. Responsibilities Act as the first point of contact for IT issues, delivering support aligned with … IT standards and SLAs Monitor and manage support tickets using ServiceNow, ensuring timely resolution or escalation Provide VIP onsite support and maintain a strong presence in the London office Support meeting and conference room equipment, with a focus on Microsoft Teams-enabled rooms Promote and guide users on the use of the IT Service Portal and self More ❯

About the role We’re looking for a friendly, motivated and technically capable IT Support Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day technical support … role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate … laptops, desktops and mobile phones for staff. Install software, apply updates, and configure devices according to company standards. Maintain and update hardware asset records. Office 365 and Active Directory Support Assist with user account creation and password resets in Active Directory and Office 365. Help manage shared mailboxes, distribution groups and file permissions. Support basic administration in Microsoft More ❯

professionals across Europe | Reach out for a confidential discussion on what a career at HGF could look like for you The Position We are looking to recruit an IT Support Technician to provide a combination of first & second line helpdesk support, assisting with hardware and software problems via phone, email and in person for all HGF offices … restoring service to the customer as quickly as possible. Provide informal 1-2-1 training to support users in using their equipment more effectively and where possible improve their knowledge and to provide self-support resolution wherever possible. HGF tries not to buy propriety software packages, preferring to create tailored systems in-house and because of this the … e-files’. In addition to ongoing development tasks, there is a long road map of further development required by the business. Key Responsibilities To provide 1st line technical support across all key applications, networks and desktops/laptops; answering support queries via phone, email, ticket system and in person To maintain a high degree of customer service More ❯