Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute TechnicalAnalyst is to provide first/second/third line support for all NHSBSA employees. The End User Compute TechnicalAnalyst is responsible for triaging incidents and service … requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need for the End User Compute TechnicalAnalyst to ensure the integrity and security of ICT systems is maintained. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the … the latest technology and internal system processes. 11. Building and maintain a number of productive working relationships across the organisation. 12. Analysing, interpreting and reporting information and knowledge of technical subjects and concepts to influence decisions. 13. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in More ❯
different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Business Analyst Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting role in Opportunity to work with cutting edge technology like AI & Data ? We … have the perfect role for you – Technical Business Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in … of the Big 4 Professional Services firm • Senior Role giving opportunities for career profile growth • Opportunity to work with cutting edge technology like AI & Data The Role As a Technical Business Analyst you will join our team and work on customer’s Insight Platform version 2 project. This role requires a blend of technical acumen and analytical More ❯
different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Technical Business Analyst Job Type: Permanent Location: London, United Kingdom Are you looking for an exciting role in Opportunity to work with cutting edge technology like AI & Data ? We … have the perfect role for you – Technical Business Analyst. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in … of the Big 4 Professional Services firm • Senior Role giving opportunities for career profile growth • Opportunity to work with cutting edge technology like AI & Data The Role As a Technical Business Analyst you will join our team and work on customer’s Insight Platform version 2 project. This role requires a blend of technical acumen and analytical More ❯
The following content displays a map of the jobs location - No.1 London Bridge, London, SE1 9BG We are seeking a motivated TechnicalAnalyst to join our collaborative IT team. You will help support a dynamic hybrid environment of datacentre hosted infrastructure and cloud services, as we migrate to new technology focusing on cloud. It's an exciting opportunity … for a cloud-first technologist to contribute to innovative projects and support the firm's technology strategy. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity. This is a permanent, hybrid position. The technical team works on a rotating shift … pattern on the following basis: 08.00 - 16.30 10.00 - 18.30 There is an out of hours rota in place covered by both technical and service desk teams. Main responsibilities Cloud Knowledge and Services: Manage and troubleshoot cloud services, preferably Azure. Understanding of SaaS, PaaS, and IaaS. SaaS Management: deploying and managing SaaS solutions. Networking: knowledge of IP networking, routers, switches More ❯
by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - Technical Business Analyst We have ambitious goals to rollout Ophelos into multiple European markets by the end of 2025. You will be accountable for our onboarding process from a … technical perspective. As a Technical Business Analyst you will partner closely with your wider Customer Success team as well as Ophelos' Engineering, Product and Data teams. This role will be instrumental in ensuring a smooth and effective onboarding process for new clients, from initial setup to managed service. Acting as a liaison between our clients and technical … through each step of the onboarding process, ensuring their expectations are met and our products are seamlessly integrated. In this role, you'll get to: Act as a trusted technical advisor to clients, become a product expert and conduct client demonstrations of the Ophelos platform. Gather technical requirements from clients, create comprehensive Statements of Work. Communicate client needs More ❯
by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - Technical Business Analyst We have ambitious goals to rollout Ophelos into multiple European markets by the end of 2025. You will be accountable for our onboarding process from a … technical perspective. As a Technical Business Analyst you will partner closely with your wider Customer Success team as well as Ophelos' Engineering, Product and Data teams. This role will be instrumental in ensuring a smooth and effective onboarding process for new clients, from initial setup to managed service. Acting as a liaison between our clients and technical … through each step of the onboarding process, ensuring their expectations are met and our products are seamlessly integrated. In this role, you'll get to: Act as a trusted technical advisor to clients, become a product expert and conduct client demonstrations of the Ophelos platform. Gather technical requirements from clients, create comprehensive Statements of Work. Communicate client needs More ❯
Summary of This Role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance … and technical escalation; identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure. What Part Will You Play? Learns to establish a positive rapport with the client(s) to develop and maintain long-term relationships, to understand the client's business, their objectives and expectations, and to … the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub-components of major initiatives. Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign-off. Gains and maintains knowledge of how to identify critical business impact issues from Service More ❯
Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and … 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to detail Exceptional … communication skills Ability to work with large amounts of information and prioritise tasks Ability to explain technical concepts to non-technical customers or colleagues Willingness to learn and share knowledge Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an More ❯
Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯
Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯
Technical Support Analyst - London - Permanent - £50,000 per annum **Onsite role 5 days per week in the office** A fantastic opportunity has arisen for an Technical Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities Provide end-user support for firm-approved applications including Microsoft Office, Outlook, Adobe Acrobat … You Bring A problem-solving mindset and the ability to collaborate across teams Strong analytical skills for troubleshooting, diagnosing, and resolving tech issues Experience with hardware/software installations, technical documentation, and user training Professional interpersonal skills and confidence working with all levels of the firm In-depth knowledge of standard software applications and hardware components Experience working within … a law firm is essential Technical Support Analyst - London - Permanent - £50,000 per annum More ❯
We're Hiring: Technical Data Business Analyst - Digital Trading Analytics Location: London (Hybrid - 3 days onsite/week) Contract Duration: 12 to 24 months (performance-based) Industry: Oil & Gas We're on the lookout for a seasoned Technical Data Business Analyst to join a high-impact data & analytics portfolio within the energy trading domain. If you … have a passion for data-driven innovation, a knack for stakeholder engagement, and a solid grip on technical concepts, we want to hear from you. Key Requirements 8+ years of experience in Business/Data Analysis Strong hands-on expertise with ETRM systems and SQL Experience in Energy Trading, Financial Services, or Oil & Gas Familiarity with data visualization tools … in Agile methodologies, JIRA/Azure DevOps Understanding of software development lifecycle (SDLC) What You'll Do Drive delivery of data products across various workstreams Translate business needs into technical product features Collaborate with data engineers and stakeholders to shape product direction Ensure high-quality execution through testing and prioritization Advocate for user-centric design based on research and More ❯
the intersection of technology, people and product? Looking to join a forward-thinking project team and make a visible impact? Our client is looking for a collaborative and organised Technical Business Analyst to support the delivery of a modular, browser-based tool. This role is perfect for someone who can confidently translate technical concepts into actionable plans … working with modern tools and frameworks Work with autonomy while being part of a supportive, cross-functional team About You This role will suit someone who enjoys: Engaging with technical and non-technical stakeholders to uncover needs and goals Documenting and refining functional and non-functional requirements Supporting developers by clarifying scope, priorities and edge cases Working with … a project on track through proactive communication and structured planning Bringing structure to ambiguity and asking the right questions at the right time You might have experience as a: Technical Business Analyst Product Owner Digital Project Manager Solutions Analyst Agile Delivery Specialist Skills and Experience Wishlist Comfortable reading and discussing front-end technologies and APIs (JavaScript knowledge More ❯
the intersection of technology, people and product? Looking to join a forward-thinking project team and make a visible impact? Our client is looking for a collaborative and organised Technical Business Analyst to support the delivery of a modular, browser-based tool. This role is perfect for someone who can confidently translate technical concepts into actionable plans … working with modern tools and frameworks Work with autonomy while being part of a supportive, cross-functional team About You This role will suit someone who enjoys: Engaging with technical and non-technical stakeholders to uncover needs and goals Documenting and refining functional and non-functional requirements Supporting developers by clarifying scope, priorities and edge cases Working with … a project on track through proactive communication and structured planning Bringing structure to ambiguity and asking the right questions at the right time You might have experience as a: Technical Business Analyst Product Owner Digital Project Manager Solutions Analyst Agile Delivery Specialist Skills and Experience Wishlist Comfortable reading and discussing front-end technologies and APIs (JavaScript knowledge More ❯
through cutting-edge technology. Their mission is to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a TechnicalAnalyst with expertise in Microsoft Intune, mobile device management, and 2nd line support to join our dynamic IT team. Role Overview: As a TechnicalAnalyst, you … mobile device management systems, specifically Microsoft Intune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless device management and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity to collaborate in … Monitor device health and performance, ensuring all endpoints are properly configured and updated. 2nd Line Support: Respond to and resolve escalated 2nd line support tickets, ensuring timely resolution of technical issues. Provide expert-level troubleshooting and root cause analysis for more complex issues. Work closely with end-users, understanding their requirements and delivering technical solutions. Escalate issues to More ❯
City of London, Greater London, UK Hybrid / WFH Options
Halian
through cutting-edge technology. Their mission is to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a TechnicalAnalyst with expertise in Microsoft Intune, mobile device management, and 2nd line support to join our dynamic IT team. Role Overview: As a TechnicalAnalyst, you … mobile device management systems, specifically Microsoft Intune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless device management and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity to collaborate in … Monitor device health and performance, ensuring all endpoints are properly configured and updated. 2nd Line Support: Respond to and resolve escalated 2nd line support tickets, ensuring timely resolution of technical issues. Provide expert-level troubleshooting and root cause analysis for more complex issues. Work closely with end-users, understanding their requirements and delivering technical solutions. Escalate issues to More ❯
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Aimtech Recruitment Ltd
Fixed term contract requirement for a Technical Business Analyst with a background in Microsoft Technology, Data and BI. The ideal candidate will have worked with either Fabric, Snowflake or Databrick. This role is a Fixed Term contract for 12/18 months and you will have a Hybrid working pattern of 3 days onsite per week. Technical Business Analyst Requirements Facilitate the identification and validation of business intelligence and reporting requirements. Lead discovery workshops to gather cross-functional reporting and analytics needs. Collaborate with stakeholders to understand data requirements in the context of ERP and data platform initiatives. Evaluate and document current reporting processes, data sources, and existing toolsets. Assess whether reporting requirements can be … needs into well-defined functional and non-functional requirements. Contribute to the evaluation, selection, and configuration of reporting and visualisation tools, particularly Microsoft Fabric. Work alongside internal and external technical teams to ensure proposed solutions align with business goals. Deliver thorough analysis and documentation to support solution design and implementation. Assist in testing and validation efforts, including the creation More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Halian Technology Limited
through cutting-edge technology. Their mission is to provide innovative, reliable solutions that help students, teachers, and administrators succeed. As we continue to expand, we are looking for a TechnicalAnalyst with expertise in Microsoft Intune , mobile device management, and 2nd line support to join our dynamic IT team. Role Overview: As a TechnicalAnalyst , you … mobile device management systems, specifically Microsoft Intune, and assist in the deployment and maintenance of endpoint devices. You will play an essential role in managing, troubleshooting, and resolving escalated technical issues, ensuring seamless device management and patching processes across our organization. The role offers the flexibility of working remotely most of the week, with the opportunity to collaborate in … Monitor device health and performance, ensuring all endpoints are properly configured and updated. 2nd Line Support: Respond to and resolve escalated 2nd line support tickets, ensuring timely resolution of technical issues. Provide expert-level troubleshooting and root cause analysis for more complex issues. Work closely with end-users, understanding their requirements and delivering technical solutions. Escalate issues to More ❯
Bishop's Stortford, England, United Kingdom Hybrid / WFH Options
Aimtech Recruitment Ltd
Fixed term contract requirement for a Technical Business Analyst with a background in Microsoft Technology, Data and BI. The ideal candidate will have worked with either Fabric, Snowflake or Databrick. This role is a Fixed Term contract for 12/18 months and you will have a Hybrid working pattern of 3 days onsite per week. Technical Business Analyst Requirements Facilitate the identification and validation of business intelligence and reporting requirements. Lead discovery workshops to gather cross-functional reporting and analytics needs. Collaborate with stakeholders to understand data requirements in the context of ERP and data platform initiatives. Evaluate and document current reporting processes, data sources, and existing toolsets. Assess whether reporting requirements can be … needs into well-defined functional and non-functional requirements. Contribute to the evaluation, selection, and configuration of reporting and visualisation tools, particularly Microsoft Fabric. Work alongside internal and external technical teams to ensure proposed solutions align with business goals. Deliver thorough analysis and documentation to support solution design and implementation. Assist in testing and validation efforts, including the creation More ❯
Technical Business Analyst Luton 6-month contract Paying up to 68p/h (Outside IR35) Responsibilities : Conduct detailed assessments of existing software inventories across business units. Gather and validate business and technical requirements for application usage, dependencies, and future needs. Identify opportunities for software rationalisation, standardisation, version unification, and decommissioning. Work closely with software packaging and deployment … teams to prioritize, schedule, and track packaging activities. Liaise with vendors and procurement to support license optimisation and contract rationalisation. Create and maintain documentation including business cases, software catalogues, technical specifications, and migration plans. Assist with UAT planning and stakeholder communication to ensure minimal disruption during transitions. Support compliance with security, licensing, and regulatory requirements. Experience required: Strong background … either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important More ❯
they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first … applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally More ❯
Chalfont St. Peter, Buckinghamshire, United Kingdom
Mobilus Limited
they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance. In this highly rewarding role, the Technical Support Analyst will be the first … applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally More ❯
closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you will work closely with stakeholders … tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware and software issues. Identify and escalate incidents where required. Creating and updating documentation and content on internal knowledgebase and our Intranet. Participate in planning and implementing continuous improvements … career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be directly involved in technical decisions and workflows. Exposure to all levels of project implementation. More ❯
closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you will work closely with stakeholders … tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware and software issues. Identify and escalate incidents where required. Creating and updating documentation and content on internal knowledgebase and our Intranet. Participate in planning and implementing continuous improvements … career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be directly involved in technical decisions and workflows. Exposure to all levels of project implementation. More ❯
closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you will work closely with stakeholders … tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware and software issues. Identify and escalate incidents where required. Creating and updating documentation and content on internal knowledgebase and our Intranet. Participate in planning and implementing continuous improvements … career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be directly involved in technical decisions and workflows. Exposure to all levels of project implementation. More ❯