market harborough, midlands, United Kingdom Hybrid / WFH Options
Paynt
our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular … you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins … and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate More ❯
our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular … you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins … and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate More ❯
Market Harborough, Leicestershire, UK Hybrid / WFH Options
Paynt
our vision, we’re seeking talented individuals to join us on our ambitious journey. Who We’re Looking For We are looking for a Technical Support Specialist who is an expert in financial technology and will ensure our merchants with exceptional and timely technical support. Your regular … you'll work 9:00–17:30 to help you settle in and get all the support you need. What You’ll Do Provide technical support to Paynt merchants and partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins … and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for applications, and system configurations, providing detailed insights for troubleshooting and future reference. Follow established escalation procedures and escalate More ❯
United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. 4 local training centers dedicated to providing professional product technical training for our customers. ~2 local cooperative warehousing centers to ensure stable product supply. ~2 local research and development centers committed to continuous product … are preferred Collaborate with outstanding talents from around the world In this role, you will work closely with customers and internal teams, providing customised technical solutions, supporting pre-sales activities, and ensuring the successful delivery of tailored EV charging system proposals. Prepare technical documentation and support bidding activities … including addressing customer questions and clarifications. # Solution Design and Configuration : Develop technical proposals, including site designs, product configurations, and system optimisation, ensuring the proposed solutions are competitive and align with customer expectations. Clearly define the technical scope of the solution in purchase orders and project documentation. # More ❯
Technical Support Specialist - Marketing Analytics London, United Kingdom Fospha Fospha is the marketing measurement platform for eCommerce brands. We have found product/market fit in the last two years and quickly become a market leader for measurement with numerous awards and rocket-ship growth to match. We … value. We are now expanding globally and are looking for excellent candidates to join the next phase of our journey. The Role As a Technical Support Specialist, you will be a key contributor to our data-driven success by working with the Service Desk Manager to schedule, prioritise … Develop and implement best practices, processes, and procedures for the Fospha support and incident management. Maintain an up-to-date knowledge base for common technical and product issues and solutions. Collaborate with other teams (e.g., Customer Success, Data Science, Attribution etc) and business units to support organizational goals. Prepare More ❯
join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products … CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering £32,000 per annum plus 25 days holiday plus More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Intec Select
Technical Support Analyst A leading software corporation is hiring a Technical Support Analyst to join a team of first-line support professionals who will work closely with the second-line and DeVops/Engineering teams to provide software investigation and incident resolution. To be successful, you must have … Basic networking troubleshooting skills (LAN/WAN, IPs, internet, etc) is essential Basic IT security knowledge (firewalls, anti-virus, etc) is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation or articles. Benefits: 25 days holiday + bank holidays/Life style allowance/ More ❯
Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As … a Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity … service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you. We'll Trust You To More ❯
Job Title: Technical Support Specialist (Electrical Bias) Location: Poole, Dorset Salary: Depending on experience Job type: Full Time, Permanent Reports To: Controls Manager Ex-electrician? Time to hang up the tools-and give your knees a break. Help the people who install and maintain systems that save lives. … systems in the field and now want to use your brain more than your knees. You take pride in solving problems fast, and explaining technical stuff clearly to non-technical people. You like knowing your work matters-especially when it's about life safety. What You'll Do … Technical Support: Be the go-to expert for technical queries-phone, email, remote login and CRM. Troubleshoot hardware, controls, and systems-especially in smoke ventilation, BMS or fire safety installs. Translate complex issues into clear, practical guidance for installers and end-users. Support field engineers when they need More ❯
We are seeking a meticulous and proactive Senior Associate Technical Operations Specialist with DevOps Scrum Master responsibilities to join our Integrations Team. This role bridges the gap between technical execution and operational governance, ensuring smooth delivery with effective capacity planning and clear communication between stakeholders, robust change … to support operational excellence, ensuring all Scrum artifacts (e.g., product backlog, sprint backlog) are up-to-date. Documentation & Knowledge Management: Maintain up-to-date technical documentation, including API/interface catalogues, data flow diagrams, environment runbooks, and integration design patterns Incident and Service Request Administration: Assist in root cause … automated change tracking. Requirements Elicitation: Partner with project teams to gather, refine, and convey business requirements to the development team, ensuring seamless alignment between technical deliverables and organizational objectives and maintaining a well-groomed product backlog. Reporting Obligations: Compile and present monthly reports to senior management and stakeholders, detailing More ❯
Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics. Key job responsibilities As a native German-speaking Support … Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using More ❯
Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is … we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics. Key job responsibilities As a native French-speaking Support … Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using More ❯
Technical Account Manager - DevOps Specialist London - Hybrid (2 days per week in office) · Full-time · Senior About the company My client are rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling … pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost. About the Position Technical Account Managers in my client are key in our effort to meet our customer’s expectations and help them utilize their observability and security … data in the most efficient way possible. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Their Technical Account Managers are trusted advisors and consult their customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very More ❯
Job title: Technical Support Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or … enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer service … and technical expertise. Performing system administration tasks including user access management, resetting workflows, updating system configurations, and system maintenance. Conducting user acceptance testing (UAT) and production validation testing (PVT) to ensure software quality and functionality prior to deployment and after release. Creating, updating, and maintaining internal knowledge base (kbase More ❯
User Assistance Developer Specialist/Senior (Technical Writer) At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating … documentation, API guides, admin guides, and how-to content for SAT tools and OCP. Collaborate with developers, product owners, and UX designers to understand technical concepts and translate them into clear, concise content. Create structured, reusable documentation using DITA, Markdown, or similar frameworks. Maintain and manage documentation in internal … Drive continuous improvement of the documentation experience based on user feedback and analytics. Support internal training and onboarding by creating supporting materials, FAQs, and technical walkthroughs. What you Bring Proven experience as a Technical Writer/User Assistance Developer, preferably in cloud or enterprise software environments. Strong understanding More ❯
spaces, museums, workspaces, television and movie sets, and arenas. With a global presence, our products shape experiences worldwide. What You'll Do: As a Technical Service Specialist in ETC's London office, you will be the person who gets to tinker, troubleshoot, and repair our products, playing a … software updates, production configuration, and tradeshow support, which may require occasional travel to tradeshows and/or client sites. What You'll Need: A technical degree in electronics or equivalent experience, preferably in electronic repairs. An understanding of the theatre industry, and sensitivity to the time constraints that come … be replaced Completes appropriate paperwork associated with repairs and re-shipments Works with TS Admin to facilitate RMA returns Provides phone and e-mail technical support for products Diagnoses technical problems accurately Ensures repairs are made within the time frame agreed upon by ETC and customer Informs customer More ❯
who loves working with programming, data, and automation? We re looking for a driven individual with a genuine passion for technology to join our technical team. This role is perfect for anyone who thrives on solving real-world problems through innovative tech solutions and who isn t necessarily looking … your skills, responsibilities, and salary will grow directly in line with your development. Supportive Mentoring: You'll receive training and ongoing mentoring from our Technical Lead, providing guidance, support, and opportunities to contribute ideas, alongside supervision from an experienced Partner. Cutting-Edge Environment: Work daily with modern technology and … each other s learning, development, and success. What You ll Be Doing From the outset, you'll actively contribute to maintaining and optimising our technical infrastructure. Your role will involve: SQL Database Management: Ensure database reliability, troubleshoot issues, and enhance overall database performance. Automation Support: Refine and support workflows More ❯
Technical Support Analyst A leading software corporation is hiring a Technical Support Analyst to join a team of first-line support professionals who will work closely with the second-line and DeVops/Engineering teams to provide software investigation and incident resolution. To be successful, you must have … Basic networking troubleshooting skills (LAN/WAN, IPs, internet, etc) is essential Basic IT security knowledge (firewalls, anti-virus, etc) is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation or articles. Benefits: 25 days holiday + bank holidays/Life style allowance/ More ❯
Technical Support Analyst A leading software corporation is hiring a Technical Support Analyst to join a team of first-line support professionals who will work closely with the second-line and DeVops/Engineering teams to provide software investigation and incident resolution. To be successful, you must have … Basic networking troubleshooting skills (LAN/WAN, IPs, internet, etc) is essential Basic IT security knowledge (firewalls, anti-virus, etc) is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation or articles. Benefits: 25 days holiday + bank holidays/Life style allowance/ More ❯
Press Tab to Move to Skip to Content Link SAP Sovereign Cloud User Assistance Developer Specialist/Senior (Technical Writer) At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How … documentation, API guides, admin guides, and how-to content for SAT tools and OCP. Collaborate with developers, product owners, and UX designers to understand technical concepts and translate them into clear, concise content. Create structured, reusable documentation using DITA, Markdown, or similar frameworks. Maintain and manage documentation in internal … Drive continuous improvement of the documentation experience based on user feedback and analytics. Support internal training and onboarding by creating supporting materials, FAQs, and technical walkthroughs. What you Bring Proven experience as a Technical Writer/User Assistance Developer, preferably in cloud or enterprise software environments. Strong understanding More ❯
Dudley, West Midlands, United Kingdom Hybrid / WFH Options
Rentokil Initial plc
the enforcement of standardised processes across Finance teams and support the implementation of continuous improvements to the Bill to Cash Processes. Responsibilities Installation and technical maintenance of the Bill to Cash Software (primarily Credit Control and Cash Allocation) Schedule and perform regular upgrades of the Bill to Cash Software … globally following the standardised strategy Support other Financial Software used within the global Finance Teams (e.g. Dynamics NAV, Business Central, Alloc8, C-Series) Provide technical and functional training to the business (End users, Application Support Teams) Document technical process flows Deploy recommendations and improvements to the software and … technical processes to achieve business and process improvements Provide ongoing support on incidents Support the local teams with changes to processes and system setups Ensure compatibility with other systems while maintaining integrity of the data and data transfers Support Major Incident Review (MIR) and Problem Management meetings and actively More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Thermo Fisher Scientific Inc
Work Schedule 7 1/2 hr shift Environmental Conditions Office Job Description Job Title: Technical Application Specialist Apprentice Location: UK Remote When you're part of the team at Thermo Fisher Scientific, you'll do important work. And you'll have the opportunity for continual growth and … are essential for growing in this role. Education: High school diploma or equivalent experience required. A Bachelor of Science degree in a scientific or technical field is preferred. Experience: Knowledge of Windows network and system administration tasks. Familiarity with standard MS Office software applications. Collaborate across a variety of More ❯
Hitachi Energy is hiring an Infrastructure Manager/Specialist to work with the Business Solutions Team, Country IT SDM Managers, Infrastructure, and 3rd Party IT Suppliers to build and deliver IT Services and Solutions. You'll ensure that solutions meet agreed criteria and review SLAs and service metrics to More ❯
Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer Support Specialist to join a global automation tech company … that's serious about its products and customer service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem … You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests More ❯
Description The opportunity Hitachi Energy is hiring an Infrastructure Manager/Specialist to work with the Business Solutions Team, Country IT SDM Managers, Infrastructure, and 3rd Party IT Suppliers to build and deliver IT Services and Solutions. You'll ensure that solutions meet agreed criteria and review SLAs and More ❯