working in diverse teams, where everybody's views are considered and respected, helps us to deliver work of the highest standards of quality and integrity. About the Role: The TechnicalSupportEngineer will serve as a key advisor and point of contact to Compass Lexecon employees on a wide range of IT issues. You will provide hands … on support for computer systems, applications, networks, and voice/video communication systems, collaborating with our global IT team to anticipate and address user needs efficiently. Key Responsibilities: Act as the primary technology support contact in the London office. Provide remote technology support across our EMEA region. Configure, install, and troubleshoot all standard software applications on laptop … computers. Configure and support all standard business applications on Compass Lexecon mobile devices. Assist with audio/video conferencing and voice systems (Cisco IPT). Provide support to employees with application software installation and use. Deliver training to new hires on IT systems, services, and best practices. Respond to and resolve technical issues in accordance with established More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Euro London
in international professional services/consulting/law firm environments Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills Looking to work in the heart of the City of London If so, Euro London might just have the ideal opportunity for you ! Currently Euro London Appointments is … recruiting for an mid-level TechnicalSupportEngineer to support internal end-users in their central London office, as well as remote colleagues based across Europe. You would join a leading economic consultancy proving vital information for competition policy, economic and financial regulation , public policy making and damages assessment across all industries. You will play an … important role in the London office , on a team of 3 other engineers ( 10 in total throughout EMEA ) where you would take shared responsibility for IT issues , providing technical solutions for systems, networks, voice systems, software and hardware devices. Your naturally collaborative approach to working with a wide range of end-users with different levels of IT knowledge is More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign More ❯
TechnicalSupportEngineer, Amazon Robotics TechnicalSupport (ARTS) Job ID: Amazon Support Services Pty Ltd - D05 At Amazon Robotics, we believe that the road to fundamentally changing how the world views and uses robotics begins with improving the experience of people. We succeed by empowering our operators and enhancing their capabilities so that they … world-class systems builders who believe that being right means knowing when a problem requires invention and when we should adapt existing technology and relentlessly simplify it. Our System Support Engineering (SSE) team is growing, and we are looking for talented engineers to join us here in Melbourne, Australia. We are searching for individuals who are obsessed with solving … technical issues for customers, dive deep into complex technical problems, and thrive in managing ambiguous, fast-paced, high-impact situations. Amazon Robotics SSE provides 24x7 mission-critical support to robotic fulfillment centers around the world. As a SupportEngineer, you will join forces with an elite group of problem solvers to help maintain Amazon's More ❯
Technical Sales & SupportEngineer - RF & Microwave We are looking for a Technical Sales & SupportEngineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and … commercial support. Key Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to … promote products Prepare technical documentation, proposals, and quotations Skills & Experience Background in RF, microwave, or electronics engineering Understanding of RF components, systems, or telecom infrastructure (DAS, RAN, amplifiers, etc.) Strong communication skills with the ability to explain technical concepts to customers Analytical and problem-solving mindset Self-motivated and comfortable with travel and independent work HNC/HND More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a TechnicalEngineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers More ❯
TechnicalSupportEngineer Location: Redhill Contract: Permanent We are recruiting for TechnicalSupportEngineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupportEngineer, you will be responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role … Requirements TechnicalSupportEngineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technicalsupport and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku More ❯
TechnicalSupportEngineer Location: Redhill Contract: Permanent We are recruiting for TechnicalSupportEngineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupportEngineer, you will be responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role … Requirements – TechnicalSupportEngineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technicalsupport and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku More ❯
Description We are looking for an experienced Level 2 SupportEngineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯
ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 SupportEngineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer SupportEngineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. … help maintain our reputation as a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series … of actions, either via phone, email or chat, until they’ve solved a technical issue. Properly escalate unresolved issues to appropriate internal teams (e.g. software development). Provide prompt and accurate feedback to customers. Refer to internal database or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritise and manage several open issues at More ❯
Jam Management Consultancy Limited T/A JAM RECRUITMENT
Graduate TechnicalEngineer - TechnicalSupport/IT Engineer Salary: £35,000 - £38,000 Location: Thames Valley Type: Full-Time | Graduate/Trainee Role About the Role Our clients are actively seeking talented and motivated Graduate Technical Engineers to join their expanding teams in a Graduate TechnicalSupport and Graduate IT Engineer … is a fantastic opportunity for recent graduates who want to work with cutting-edge technologies including SaaS, Cloud, NLP, AI, Machine Learning, and Data Science . As a Graduate TechnicalEngineer , you will receive comprehensive training in software development, AI technologies, IoT, cloud applications, contact centre solutions, and more. This role is highly client-facing , combining your technical problem-solving skills with exceptional customer experience (CX) delivery. What You’ll Do as a Graduate TechnicalEngineer Provide technicalsupport and troubleshooting for advanced software and cloud applications. Engage in software/web development using tools like Python, MATLAB, Git/GitHub . Collaborate with customers to maintain trust through timely communication and effective More ❯
Cambridge, Cambridgeshire, England, United Kingdom
REDTECH RECRUIT
TechnicalSupportEngineer A brilliant opportunity for a technically-minded individual to join a pioneering deep-tech company as a TechnicalSupportEngineer, working with innovative imaging technology. This role offers the chance to get hands-on with complex systems, providing high-level technicalsupport to a wide variety of customers both … with regular travel to Oxford and occasional national/international travel Salary: £40,000 – £50,000 per annum 10% bonus equity options healthcare, pension, and other benefits Requirements for TechnicalSupportEngineer: A degree in Electrical Engineering, Physics, Computer Science or a related technical field At least 2 years of experience in a technicalsupport or engineering role Experience developing or supporting advanced imaging or camera systems (infrared experience a plus) Strong communication skills with a proven ability to convey complex technical concepts to a range of audiences Comfortable producing technical documentation, user guides, and support materials Familiarity with networking concepts and IT infrastructure Proficiency in relevant programming or scripting tools More ❯
Job Title: TechnicalSupportEngineer Location: Norwich Salary: £25,000 – £28,000 per annum Job Type: Full-Time, Permanent Are you passionate about technology and driven by solving real-world IT problems? We’re working with a well-established business that’s looking to bring a talented TechnicalSupportEngineer into their growing IT … team. This is a fantastic opportunity for someone who enjoys variety, thrives in a hands-on support role, and is keen to develop their skills in a supportive environment. What you’ll be doing: Acting as the first point of contact for IT support queries from clients Troubleshooting a wide range of technical issues across hardware, software … and networks Managing support tickets and resolving issues within agreed SLAs using remote monitoring tools Attending client sites when required to deliver face-to-face support Assisting with network infrastructure tasks and on-site equipment installations Liaising with third-party providers to resolve escalated issues What we’re looking for: Previous experience in a 1st Line SupportMore ❯
Burntwood, Staffordshire, West Midlands, United Kingdom
212 Recruitment
We're actively recruiting for an experienced TechnicalSupportEngineer to join our clients busy team based in Burntwood on a permanent basis. Please note- a good knowledge of AutoCAD & Solidworks is essential for this role. About the Role: We're looking for a proactive and technically minded engineer to provide both technical and commercial … support to our clients internal teams and customers. Youll play a key role in delivering bespoke engineered solutionsguiding products from concept through to manufacturewhile ensuring customer requirements are met in line with cost, quality and delivery targets. Key Responsibilities: Provide technical advice and product specification support to clients Resolve technical queries and propose cost-effective solutions … with production teams to bring products from concept to manufacture Ensure projects meet client expectations within agreed timelines and budgets Contribute to departmental output aligned with company quality standards Support continuous improvement of processes, safety and productivity What Youll Bring: Background in using AutoCAD and SolidWorks software Degree in Engineering or similar technical qualification Proven ability to read More ❯
Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
TechnicalSupportEngineer – Cramlington Role Overview An exciting opportunity has arisen for a TechnicalSupportEngineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for … offering technical assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technicalsupport to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries … are handled within service level agreements (SLAs). Assist Field Engineers and external partners with troubleshooting and problem-solving. Diagnose and resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the TechnicalSupport Team to meet departmental objectives. Key Skills & Experience Previous experience More ❯
Mobberley, Knutsford, Cheshire, England, United Kingdom
AWD online
TechnicalSupportEngineer/IT Technician who has good troubleshooting skills covering Microsoft 365, hardware issues with desktops, laptops, printers and mobile devices both remotely and deskside is required for a busy IT Help Desk/Service Desk with a well-established and leading manufacturing firm based in Mobberley, Cheshire, North West England. SALARY: £28,506 per … APPLY? This is a great opportunity for someone who is a hands-on IT professional with a passion for troubleshooting and delivering high-quality end-user support. As a TechnicalSupportEngineer/IT Technician you’ll be a key member of the internal IT team, responsible for providing day-to-day technicalsupport across … the business. Working as a TechnicalSupportEngineer/IT Technician you’ll help drive efficiency, productivity and user satisfaction by delivering top-tier technicalsupport and help identify and implement opportunities to improve the IT infrastructure. You will be actively encouraged to learn new skills as part of ongoing professional development. As a TechnicalMore ❯
A software company based near Durham are recruiting for a TechnicalSupportEngineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities … Providing direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when … necessary; including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce Group
Job Title: Applications & TechnicalSupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second … line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance More ❯
Narvar is growing! As a TechnicalSupportEngineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams ( Sales, Implementation, Engineering, Logistics, etc )in helping drive function level … the primary escalation point in resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough root cause analysis of … internal tools, ensuring compliance with service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics, Engineering in driving resolution to More ❯
the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯
Position: TechnicalSupportEngineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupportEngineer Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical’s client is an established and well-regarded business entity. Duties and responsibilities of the TechnicalSupportEngineer: •Strong commercial awareness More ❯
Position: TechnicalSupportEngineer Job ID: 2394/4 Location: Cornwall Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupportEngineer Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the TechnicalSupportEngineer: •Strong commercial awareness More ❯
Position: TechnicalSupportEngineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: TechnicalSupportEngineer Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the TechnicalSupportEngineer: •Strong commercial awareness More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Euro Projects Recruitment
TechnicalSupport Engineer. Leicester, £35,000 TechnicalSupportEngineer, Graduate Design Engineer, Customer SupportEngineer or similar, this is a highly varied role working across different functions within an SME business. Excellent opportunity for a Degree educated or HNC/HND Qualified Engineer who wants to advanced their career within engineering … principles, any Thermal/Heat Transfers & Fluid Dynamics would be great but not essential they have the ability to train you up. What we are looking for in this TechnicalSupportEngineer jobs role Worked as a TechnicalSupport, Applications Engineer, Graduate Engineer, Design Engineer or similar within an SME manufacturing business. … You will need to be organised, accustomed to dealing with multiple projects and dealing with technical teams, customers, suppliers and comfortable wearing a number of hats in a dynamic role. Mechanical Engineering background with basic electrical principles. Based locally to site LE5 in Leicester with visits to customer sites, you will require a full UK Driving license. Job Opportunitys More ❯