We are seeking a highly skilled Technical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technicalsupport to end users of a advanced, precision electromechanical products. Key Responsibilities: Providing real-time technicalsupport to customers Delivering training sessions onsite and virtually Create, update … and maintain technical documentation in German Conducthands on trouble shooting and analysis data on performance of equipment Test and evaluate in house systems and software Provide tailored support for new applications and help users become self-sufficient Requirements: Minimum 2 years' experience in acustomer facing role providing technicalsupport Must be fluent in German (Spoken and … Electromechanical systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communication skills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health Insurance This role demands a friendly self motivated individual More ❯
Progression Location: West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire/Shropshire/Worcestershire. Ideal Candidate Background: An experienced technicalsupportengineer with an electrical/electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries. The … Role: This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes. Typically your work will involve … you can expect from one of the UK's leading and award winning employers. Candidate Requirements: Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technicalsupport to customers. You will take pride in your work and be someone who is always looking for improvements, better More ❯
Progression Location: West Midlands - Easy commutable areas include Shrewsbury, Telford, Stafford, Wolverhampton, Bridgnorth, Codsall, Walsall and other local locations - Staffordshire/Shropshire/Worcestershire. Ideal Candidate Background: An experienced technicalsupportengineer with an electrical/electronic bias and an in-depth understanding of precision technologies in scientific, industrial, manufacturing, laser, medical equipment or similar industries. The … Role: This is a vital role within the technical engineering division of a world renowned manufacturing and precision engineering organisation. You will be an integral contact working directly with customers to diagnose and resolve technical issues alongside offering further engineering insight to improve the performance of high precision engineering machinery, systems and processes. Typically your work will involve … you can expect from one of the UK's leading and award winning employers. Candidate Requirements: Firstly, you will be an excellent troubleshooter, problem solver and talented self-motivated engineer who is driven by providing superb technicalsupport to customers. You will take pride in your work and be someone who is always looking for improvements, better More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission TechnicalSupportEngineer to join our TechnicalSupport Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing … 2nd/3rd line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training … Participating in the emergency on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem More ❯
Buckingham, Buckinghamshire, South East, United Kingdom
The Collective Network
Electrical Engineer - TechnicalSupport £35,000-£38,500 + Yearly Bonus ASAP start Monday-Friday (half day Friday) Are you a Field Engineer looking to be office based? Are you a Maintenance Engineer looking for a new opportunity? We'd like to hear from you. An automotive company who are well established in what they … do. You'll providing phone, email and Teams support for the maintenance of Petrol/Diesel Fuel Injection test equipment. Also, Hydrogen Fuel testing equipment is just around the corner. You will be applicable to get an uncapped yearly bonus, last year this was paid at 18%. This is dependent on personal and company performance. You be also … a Monday to Friday position, 8am to 4.30pm Monday to Thursday and 8am to 1.30pm Friday. We're looking for someone who is ideally an ex-maintenance or field engineer and now looking for a desk based position. You'll be fault finding technical issues guiding technicians through complex diagnostics to a fast resolution. You will need to More ❯
We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic … knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting and switch configurations. Excellent communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with More ❯
Expleo is looking to hire a TechnicalSupportEngineer on behalf of our prestigious customer based in the Warwickshire area. This is a contract role initially for 12 months. Key Responsibilities:- Develop and optimize test & development plans for vehicles and rigs. Define prototype vehicle specifications and oversee builds. Implement camouflage strategies for prototypes. Maintain and update prototype … recycling, reuse). Required Skills: Strong planning mindset and understanding of test methodologies. Knowledge of vehicle systems and full product lifecycle. Excellent communication and stakeholder management. Ability to present technical data and influence decisions. Experience in cross-functional environments and problem resolution. Preferred Experience: Background in New Product Introduction and vehicle testing. Engineering industry experience (automotive or similar). More ❯
One of our wonderful clients have re-engaged and I am now looking for a 2nd Line TechnicalSupportEngineer to join their ever-growing team. You will need to have very strong desktop support skills and have good network knowledge and experience including managed switches, VLANs, Wi-fi and firewalls. Strong communication and customer service More ❯
Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help … create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets More ❯
Your new company Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a TechnicalSupport Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success. Your new role … In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity. Respond to inbound support requests from external customers Diagnose and resolve … solutions or escalate complex cases to senior developers Communicate clearly and consistently with customers throughout the process Document findings and contribute to internal knowledge sharing Collaborate with the wider support and development teams to improve the product What you'll need to be successful A degree in Computer Science or a related field (B.Sc. or M.Sc.) A strong interest More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Hays Business Support
Your new company Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a TechnicalSupport Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success. Your new role … In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity. Respond to inbound support requests from external customers Diagnose and resolve … solutions or escalate complex cases to senior developers Communicate clearly and consistently with customers throughout the process Document findings and contribute to internal knowledge sharing Collaborate with the wider support and development teams to improve the product What you'll need to be successful A degree in Computer Science or a related field (B.Sc. or M.Sc.) A strong interest More ❯
M17, Trafford Park, Trafford, Eccles, Greater Manchester, United Kingdom
Reliance High Tech
in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Role The purpose of this role is to deliver high-quality technicalsupport and systems expertise for both internal and external customers. You will work across a wide spectrum of systems/IT and physical security technologies — from day-to … day support, preventative maintenance, to server/infrastructure projects. Your Responsibilities Provide responsive, hands-on support to users, systems and customers Design, implement, and maintain both on-premises and cloud-based infrastructure solutions Support IT compliance and certification processes (e.g. ISO27001, CE+) Maintain documentation for systems, assets, and credentials Play a key role in transitioning legacy infrastructure … to cloud-native platforms Ensure that all prebuilt/preconfigured solutions are configured and setup in line with IT best practices. Your Competencies Essential: Proven experience in IT support/Infrastructure roles Hands on experience with Microsoft 365, Active Directory, Entra ID, and Intune Experience with virtualisation (Hyper-V) Networking knowledge (IP, firewalls, basic architecture) Hands-on experience with More ❯
