TechnicalSupport & pre-Sales Engineer UK As TechnicalSupport & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technicalsupport and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technicalsupport for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technicalsupport in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯
CCTV TechnicalSupportEngineer Sensormatic Solutions, a unit of Johnson Control, is a leading global provider of integrated performance and security solutions for retailers, currently deployed in more than 80 percent of the world's leading retailers. Sensormatic streamlines in-store operations and provides customers with seamless, personalized shopping experiences. Over the past 50 years, our solutions … store staff and the business environment. We protect assets and people by helping to ensure a safe environment throughout the entire customer journey. What will be your role? The TechnicalSupportEngineer oversees providing expert technicalsupport on the different technologies of the Company, in the field of Electronic Security: CCTV, Intrusion, EAS and Access … of the company. What will be your responsibilities? Aid in the sizing, installation, maintenance, and operation of all technological resources, and for the effective, timely and continuous delivery of technicalsupport services, maintaining a focus on quality, teamwork, and customer service. Provide technicalsupport of the entire range of Johnson Controls products both in customer facilities More ❯
Build specialist technical skills that companies across the UK rely on. You’ll get hands-on training with niche engineering products and develop your expertise to provide specialist desk-based technicalsupport to customers’ field-based engineers. The training is structured and thorough, so within 3 months you will be on course to become the go-to … and colleagues. The Company’s ongoing success and plans for growth mean long-term job security and opportunities to progress your career. You’ll be supported to develop your technical knowledge and take on more responsibility over time. Other advantages include: An annual bonus based on the company's performance 25 days’ holiday plus bank holidays Private Medical Health … Insurance Life Assurance A 5% employer pension contribution Funded social events Cycle to work scheme What you’ll do You’ll provide technical engineering support to customers by phone, helping customers diagnose faults and resolve these, along with providing installation support if needed. You’ll also support internal teams by providing technical advice for quotations More ❯
Bessemer Venture Partners, Primary Venture Partners, Eniac Ventures, and others and well positioned to bring on incredibly talented individuals to help take us to the next level! The Senior TechnicalSupportEngineer I (TSE) is crucial to ensuring Alloy's clients have an exceptional experience by resolving technical issues efficiently, providing solutions, and contributing the improvement … of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior TechnicalSupportEngineer I plays an … important role in meeting client needs and driving client satisfaction. What you'll be doing As a Senior TechnicalSupportEngineer I, you will be responsible for managing and resolving support cases using our ticketing system, Zendesk, contributing to knowledge sharing, and collaborating with teams across Professional Services, Product, and Engineering. You'll be leveraging your More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables Understand various components of ours products including how they function together and the workflow impact to customers Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues Logically assess the issue, propose solutions to customers and work with development on enhancements for the product Serve as a highly effective mediator between customers and development when the situation arises Research requests and issues thoroughly More ❯
looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. TechnicalSupportEngineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This role will … based role. Please be aware of this before applying. Manage and complete tickets received from customers and other departments involving Flywire's various platforms. Work closely with customers on support tasks and provide accurate answers and expectations for various deliverables. Understand various components of our products including how they function together and the workflow impact to customers. Work hands … on with various web-based products and command-line tools in order to research and provide answers for various research and support issues. Logically assess the issue, propose solutions to customers and work with development on enhancements for the product. Serve as a highly effective mediator between customers and development when the situation arises. Research requests and issues thoroughly More ❯
UK - Theale RG7 4RA Product & Technology Full time We're looking for a TechnicalSupport Specialist to join our UK team, helping to streamline technicalsupport and complement the efforts of our account managers to focus on business growth. You'll be the first point of contact for installers needing assistance with our range of hardware … good pace, focusing on practical solutions rather than getting lost in unnecessary deep dives. A strong understanding of networking fundamentals will be beneficial. The right person will have a technical mindset, a natural curiosity for how things work, and the ability to explain complex concepts simply and effectively. Giving installers the best service in the industry is at the … dedicated individual who will join us in championing this value. In addition to the below Key Requirements, it would be advantageous if you have the following: Previous experience in technicalsupport, automation, or IT . Familiarity with smart home or building automation . Experience with Modbus, DALI, or other automation protocols . We're a team that's More ❯
Job title: Support Engineering - TechnicalSupport & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you’ll be doing: Acting as an engineering (Mechanical and … Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to the design, safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical … Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and programme changes Acting as an integrator between the MoD customer and the BAE business (Barrow shipyard, MoD naval bases and More ❯
TechnicalSupportEngineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a TechnicalSupportEngineer/Product Specialist Engineer to provide customer service support for Electrical Energy & Measurement & Control products. As a Product TechnicalSupportEngineer/Applications Engineer, you will be … responsible for: • Become a Client/Customer facing product specialist • Provide pre & post sale technicalsupport for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business … understanding. To be considered for this role you should have: • Qualification in Electronics, Electrical or Software or equivalent technical background • Strong client/customer interfacing & influencing skills • Ability to learn detailed technical/engineering information in the heat/Energy sector • Strong communication skills • Project, application, technical sales or customer facing engineering experience This is an exciting More ❯
Southampton, Chandler's Ford, Hampshire, United Kingdom
MC Technical Recruitment Ltd
TechnicalSupportEngineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a TechnicalSupportEngineer/Product Specialist Engineer to provide customer service support for Electrical Energy & Measurement & Control products. As a Product TechnicalSupportEngineer/Applications Engineer, you will be … responsible for: • Become a Client/Customer facing product specialist • Provide pre & post sale technicalsupport for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business … understanding. To be considered for this role you should have: • Qualification in Electronics, Electrical or Software or equivalent technical background • Strong client/customer interfacing & influencing skills • Ability to learn detailed technical/engineering information in the heat/Energy sector • Strong communication skills • Project, application, technical sales or customer facing engineering experience This is an exciting More ❯
We are seeking a TechnicalSupportEngineer on behalf of a global manufacturer based in Winchester. In this role, you will provide expert guidance, product advice, and technicalsupport to the company’s clients and customers. We are seeking someone who is technically minded , with a background in either engineering, technical products, materials or … or testing perspective. Location: Winchester (100% onsite, occasional UK/Europe travel) Salary: £35-40k + benefits Type: Full-time, permanent About the Role: You will be providing technicalsupport to UK & European distributors via phone, email, and onsite visits Develop and manage testing programs and technical data Support sales team with site visits and … technical assistance Manage technical helpline and support inbox Update CRM and pass leads to sales teams Prepare presentations, run webinars, and lead training sessions Handle product quality complaints and assist with QC coverage Create and maintain technical datasheets, articles, case studies, and marketing content Represent the company at exhibitions, conferences, and training events Requirements: Science or More ❯
Italian and Spanish speaking TechnicalSupportEngineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile A well-established and award-winning company with international operations. Responsibilities Main duties: Provide first line technicalsupport and diagnose electrical or mechanical faults. The role Provide first line technicalsupport … react accordingly. Organise visits from specialised field engineers depending on the fault. Order replacement parts and ensure timely delivery. Escalate enquiries when required and complete all necessary documentation. Log support cases and keep the client and system updated on the process. Candidate's Profile Fluent in Italian AND Spanish (written and spoken) - Essential Previous experience in electrical or mechanical More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Ernest Gordon Recruitment
TechnicalSupportEngineer (CNC/Machine Tooling) £35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Northampton Are you a TechnicalSupportEngineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training? Do … excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add a TechnicalSupportEngineer to their team. In this dynamic role your … meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support. This role would suit a TechnicalSupportEngineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role More ❯
Gloucester, Gloucestershire, South West, United Kingdom
HR Employment Ltd
Hunt4 Employment is looking for a TechnicalSupportEngineer to join a fast-paced and collaborative environment supporting Sales, Service, and Production teams across a growing operation. This role offers a dynamic mix of problem-solving, hands-on technical involvement, and interdepartmental collaborationperfect for someone who enjoys variety and thrives under pressure. Responsibilities: Provide technicalsupport across departments via a ticketing system Troubleshoot and resolve customer issues over the phone or during site visits Assist with new product development and continuous improvement projects Support factory operations with hands-on technical input and quality checks Create and review technical documentation (O&M manuals, datasheets, etc.) Liaise with suppliers and internal teams … to resolve technical queries Contribute to electrical design work, including P&ID schematics Deliver technical reports and opinions in customer dispute cases Requirements: Solid understanding of pumping systems, hydraulics, HVAC, and M&E services Familiarity with cold/hot water systems, foul/surface water systems, and controls Hands-on experience in a technical or engineering environment More ❯
TechnicalSupportEngineer (JavaScript)- Staines/Hybrid- 12 Months- 150- 200 per day A global technical company are looking for an experienced TechnicalSupportEngineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot … unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or … etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
TechnicalSupportEngineer (JavaScript)- Staines/Hybrid- 12 Months- £150-£200 per day A global technical company are looking for an experienced TechnicalSupportEngineer to join their team on an initial 12 month assignment. The successful candidate will resolve technical cases created by customers looking for help to understand or troubleshoot … unexpected behaviours or to answer technical questions about the software and platform. Skills/Experience: 2 - 4+ years customer facing technicalsupport experience Working knowledge of the components in a web applications stack Experience in one (or more) of the following: JavaScript, CSS, HTML, XML Experience in Relational Databases (i.e. MySQL, MariaDB, Oracle) Good experience writing or … etc. Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex issues and technical processes Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯
The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a … NOC TechnicalSupportEngineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technicalsupport for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key Responsibilities: Monitor satellite and terrestrial network systems to identify and address service issues. Provide real-time support for end users, field engineers, and internal teams. Carry out fault diagnosis and troubleshooting of hardware, software, and network issues. Escalate complex faults to senior engineers or third-party suppliers where required. Maintain accurate and detailed records of incidents More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
Junior TechnicalSupportEngineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technicalsupport to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing technicalsupport for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working … closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required. Role Responsibilities (condensed): Offer a More ❯
manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer TechnicalSupport Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based TechnicalSupport Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful … candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the TechnicalSupport Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of More ❯
Stone, Staffordshire, West Midlands, United Kingdom
Safer Hand Solutions Ltd
TechnicalSupportEngineer Stone, Staffordshire £26k - £30k Monday to Friday 8:30pm – 5pm (1 hour lunch) This is a fantastic opportunity for an experienced TechnicalSupportEngineer to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award … fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. Role: As the TechnicalSupportEngineer, based in Stone, Staffordshire you will provide first hand support in diagnosing and troubleshooting IT issues, including hardware complications, software faults, as well as … system and network problems – your role, as the TechnicalSupportEngineer, will be key to ensure that the company remains operational. Being a first point of contact for technicalsupport (face to face, calls and messages), is also key within the role of TechnicalSupport Engineer. Within the position of TechnicalSupportMore ❯
The Role: Experience with Windows 11 operating system is a necessity and preferably includes previous rollout support in a retail environment Customer facing capability to deal with Windows 11 front of house activities Technical background to help understand post upgrade faults and fix them first time, operating system expertise is preferable Knowledge of Intune and Autopilot is key … to be able to provide concise feedback to technical leads on any common trends/faults/risks observed Team player mentality is vital so that all 3 resources can work together to resolve issues collectively Process driven colleagues to ensure upgrades and fixes are completed in line with guidance/policies provided by Boots Familiarity with HP and More ❯
Start your technicalsupport career at ConnexAI with an award-winning support team focused on training and developing you into a product expert on one of the most exciting SaaS platforms in the communications industry. The role You can begin with an 8-week personalised training course on the ConnexAI product suite, which will help you to … provide stellar customer support as the first point of contact for ConnexAI clients. Our 24/7 support model will provide opportunities to support clients worldwide. You will be able to provide technicalsupport through various communication methods, making sure we maintain our reputation for delivering world-class customer service. About us We are a … program from the day you start at ConnexAI. You will have the opportunity for accelerated career progression, with many of our performing first-liners elevating themselves to 2nd line support within 12 to 18 months. Work with an award-winning support team who have worked hard to build a collaborative culture. Who is suitable for the role? You More ❯
and London, and we are looking for people who are excited by our mission and who want to share this journey with us. About the role As a Lead TechnicalSupportEngineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting issues, resolving inquiries, and providing expert guidance on our … with internal teams to resolve customer-facing issues, and lead a team in identifying and implementing root cause fixes. You will also identify and deliver strategic improvements to our support tools and processes. This role is suited to a hands-on technical leader who thrives in a fast-paced environment and enjoys problem-solving. What will you be … doing? Building and managing a high performing technicalsupport team for Conduktor. Defining and tracking key performance metrics for the support team, including response times and customer satisfaction scores. Leading the continuous refinement of support processes within the support team and across our product engineering and customer success teams to enhance the overall customer experience. More ❯
TechnicalSupportEngineer Salary Up to £55k - £65k DOE plus overtime Ideally Based in NW – with UK Wide Travel Fleetsolve, is an award-winning business specialising in the design, manufacture and operation of liquid and gas-powered CHP units and power generation systems. Our range of applications begin at 5kWe through to 2.5mWe and everything in between. … power systems are utilised by a wide range of commercial application throughout the UK where a zero-carbon energy solution, reliability, and grid resilience are critical. The Role of TechnicalSupportEngineer The role of an electro-mechanical technicalsupportengineer is to ensure that all aspects of a power generation or CHP installation … associated with the CHP is commissioned in accordance with design flowrates, pressures and temperatures whilst ensuring all pressure drop and backpressures are recorded and within design specification. Be the Technical Champion on site who takes full accountability for the commissioning and development of O&M projects. Carry out diligent performance testing to ensure all systems are checked, tested, witnessed More ❯