slough, south east england, united kingdom Hybrid / WFH Options
SS&C Technologies
strategy, and roadmap in alignment with our Product Management function, ensuring a strong connection to business goals and client needs. Identify and prioritise opportunities to improve team performance and userexperience, creating the conditions for market-leading solutions. Data, product analytics and success metrics Lead our product analytics capability to derive actionable insights and continuously optimise user … measure performance, engagement, and adoption. Ensure we have the right tools, governance, and practices to enable robust, data-informed decision-making. Discovery and experimentation Oversee our research function across user, competitor, industry, and regulatory domains. Champion customer-centric discovery practices, ensuring product decisions are rooted in real user and market needs. Create and maintain a structured insights library … security, and accessibility requirements, working closely with Legal, Risk, and IT teams. Drive adoption and best use of product management, collaboration, and analytics tools. Communication & stakeholder enablement Educate Product, UX/UI, Engineering, Data, and Research teams on the product lifecycle operating model. Partner with Delivery Leads, Client Relationship Managers, and other business leaders to ensure visibility of how we More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Pontoon
project roadmaps and deliverables. Process Development: Lead system design, data mapping, cleansing, gap analysis, testing, and training to ensure operational readiness. Key Accountabilities: Translate product roadmaps into clear requirements, user stories, and acceptance criteria for Workday implementation. Collaborate with cross-functional teams, including analytics, design/userexperience, engineering, and enablement to deliver a top-notch product. … Ensure user training, impact assessments, and business processes are in place prior to go-live and support early life post-launch. Maintain a culture of innovation and continuous improvement. What You Bring: Experience: Strong background in finance transformation projects, ideally involving ERP systems such as Workday or SAP. Skills: Solid understanding of governance, risk, and internal control frameworks … with hands-on experience in system and process design. Communication: Excellent stakeholder management and influencing skills, with experience creating impactful project presentations. Education: Degree-level education in a relevant subject or equivalent professional experience; relevant professional qualification is desirable. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being More ❯
/year Description Reward Gateway Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform the employee experience to attract, engage, and retain top talent through employee benefits, strategic rewards and recognition, well-being, and more. An opportunity has become available for a Mobile Engineer who will be a key … functional teams, including Product, Design, and Backend Engineering, to ensure seamless integration of new features and improvements in our mobile applications using Typescript and React Native Continuously improve the userexperience of our mobile applications Work in a team environment with shared code, ensuring disciplined use of source code control and process documentation Identify, analyse, and resolve performance … A good understanding of the Android and iOS platforms Experience with frontend testing frameworks Familiarity with modern front-end build pipelines and tooling Understanding of mobile UI/UX best practices and principles Problem-solving skills, attention to detail, and ability to work independently and as part of a team The Interview Process: A video interview with a Talent More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
is seeking a creative and strategic Experience Designer (XD) to shape seamless, engaging, and meaningful interactions between people and products, services, or environments. This role goes beyond traditional UX, taking a holistic view of the customer journey - from usability and storytelling to emotions and brand identity. What you’ll do Research & Discovery: Understand users through interviews, surveys, and journey … align with business goals and brand values. Design & Prototyping: Create wireframes, prototypes, and mockups across both digital (apps, websites, interfaces) and physical (retail, events, products) experiences. Collaboration: Partner with UX/UI designers, product managers, engineers, and marketers to bring ideas to life. Testing & Iteration: Conduct usability testing, gather insights, and refine designs to deliver impactful user experiences. About … you A background in experience design, UX, or service design. Strong skills in research, prototyping, and storytelling. Comfortable balancing user needs with business goals. Collaborative, with the ability to influence stakeholders. Passionate about creating intentional and valuable customer experiences. What’s on offer Competitive salary + benefits package. Hybrid working with flexibility for work-life balance. Opportunity to More ❯
Specialist is accountable across the messaging lifecycle, from solution design to build and deployment, to understanding the impact of the campaign. The role is critical to ensuring high-quality userexperience through a rigorous quality assurance approach and peer feedback.Role Requirements* Build, test and execute CRM messages across the entire customer lifecycle* Continually drive messaging optimization and best … business goals* Implement and audit all analytic encoding to enable messaging effectiveness* Report and analyse on message performance* Ensure CRM operations conform to regulatory standards (e.g. GDPR)Require Skills & Experience* 2+ years of work experience in marketing operations, analytics* Proficiency using Braze platform* Experience in Marketing/CRM automation and personalisation* Active certifications in messaging platforms (Salesforce … Marketing Cloud, Braze, Adobe Experience Manager)* Understanding of messaging best practices (email, push, in-app)* Strives for quality* High attention to detail and ability to readily spot potential bugs/issues* Excellent written/documentation skills* Skilled in Insights Analysis* Working knowledge of SQL* Experience working in agile teams* Effective communication skills with globally diverse cultures* Curious and More ❯
Specialist is accountable across the messaging lifecycle, from solution design to build and deployment, to understanding the impact of the campaign. The role is critical to ensuring high-quality userexperience through a rigorous quality assurance approach and peer feedback. Role Requirements * Build, test and execute CRM messages across the entire customer lifecycle * Continually drive messaging optimization and … business goals * Implement and audit all analytic encoding to enable messaging effectiveness * Report and analyse on message performance * Ensure CRM operations conform to regulatory standards (e.g. GDPR) Require Skills & Experience * 2+ years of work experience in marketing operations, analytics * Proficiency using Braze platform * Experience in Marketing/CRM automation and personalisation * Active certifications in messaging platforms (Salesforce … Marketing Cloud, Braze, Adobe Experience Manager) * Understanding of messaging best practices (email, push, in-app) * Strives for quality * High attention to detail and ability to readily spot potential bugs/issues * Excellent written/documentation skills * Skilled in Insights Analysis * Working knowledge of SQL * Experience working in agile teams * Effective communication skills with globally diverse cultures * Curious and More ❯
the development and maintenance of the University's High-Performance Computing (HPC) services and Research Storage services, applying technical expertise to resolve complex problems, support an active and growing user community, generate innovative ideas and enhance the delivery of the HPC and storage services. You will ensure systems change management is carried out in accordance with agreed standards and … active community of Research Computing users. This would be through technical knowledge transfer, assisting them with utilising the resources, debugging and optimisation, through innovative solutions that enrich and enhance userexperience and service delivery. Supporting outreach activities to enable exploitation of cloud research services by a broader user-base, represent the University within the HPC community through … undertake research into suppliers, markets and product and service categories, and overall be a trusted advisor and advocate between IT and key University stakeholders. About you - Detailed knowledge and experience of administering Linux servers and a working knowledge of the Windows operating system. - Familiar with HPC technologies, including provisioning, job schedulers, and low-latency interconnects. - Experience with HPC More ❯
Wembley, London, England, United Kingdom Hybrid / WFH Options
SNG (Sovereign Network Group)
and customer needs. From discovery through to end-of-life, you'll lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance userexperience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning … Management when required. Lead vendor and supplier relationships, ensuring value for money and innovation. About You: We're looking for a results-driven product leader. You'll have: Strong experience across the full product lifecycle. Contact Centre, unified comms and CRM experience helpful. Expertise in agile methodologies and ideally exposure to DevOps approaches. Proven ability to build relationships … influence stakeholders, and communicate effectively. A creative, customer-focused mindset with the ability to balance user needs and business priorities. Experience motivating diverse teams and driving delivery at pace. Benefits : We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
SNG (Sovereign Network Group)
and customer needs. From discovery through to end-of-life, you'll lead on every stage of the product lifecycle — ensuring our digital products deliver measurable outcomes and enhance userexperience You'll also: Own a portfolio of product releases, ensuring ITIL, enterprise IT, data, and engineering standards are followed. Create and promote outcome-driven product roadmaps, aligning … Management when required. Lead vendor and supplier relationships, ensuring value for money and innovation. About You: We're looking for a results-driven product leader. You'll have: Strong experience across the full product lifecycle. Contact Centre, unified comms and CRM experience helpful. Expertise in agile methodologies and ideally exposure to DevOps approaches. Proven ability to build relationships … influence stakeholders, and communicate effectively. A creative, customer-focused mindset with the ability to balance user needs and business priorities. Experience motivating diverse teams and driving delivery at pace. Benefits : We have some great benefits at SNG, including: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or More ❯
interfaces). Drive key initiatives to increase engagement, retention, and satisfaction across digital platforms. Analyze user behavior, market trends, and competitive insights to inform decision-making. Collaborate with UX/UI designers to create compelling, accessible, and intuitive experiences. Work closely with engineering teams to define detailed product requirements and ensure timely and high-quality delivery. Influence cross-functional … KPIs and conduct testing to evaluate performance and inform future improvements. Stay up to date on emerging digital technologies and platforms to identify growth opportunities. Required Skills, Qualifications, and Experience Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. 8+ years of product management experience, with at least 3 years focused on … web/mobile). Proven track record of shipping complex, customer-facing digital products at scale. Experience leading cross-functional teams in agile environments. Deep understanding of digital UX, user journeys, and omnichannel engagement strategies. Strong analytical skills; proficiency with data tools like SQL, Google Analytics, Mixpanel, or similar.Excellent communication, collaboration, and stakeholder management skills. More ❯
You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving userexperience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT equipment … support to all digital systems for Enable Group Support critical projects in IT innovation Own weekly checks for Users and Devices, ensuring critical patching and updates are completed, Managing User accounts at risk of security compromises (no MFA, User Status unknown, Checking Risky Signings) Resolve tickets at all levels and coordinate with team members to complete tickets and … escalate where necessary Help delivery Service Improvement and change management for IT services Experience IT support or equivalent experience. Break fix support Repair Laptops, tablet and Windows issues. Has a genuine interest in Device Management and has used Intune Knowledge of networking and an understanding of firewall, VPN and security is desirable. Has created or at least maintained a More ❯
Southwark, Greater London, Cathedrals, United Kingdom
Enable Resourcing
You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving userexperience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT equipment … support to all digital systems for Enable Group Support critical projects in IT innovation Own weekly checks for Users and Devices, ensuring critical patching and updates are completed, Managing User accounts at risk of security compromises (no MFA, User Status unknown, Checking Risky Signings) Resolve tickets at all levels and coordinate with team members to complete tickets and … escalate where necessary Help delivery Service Improvement and change management for IT services Experience IT support or equivalent experience. Break fix support – Repair Laptops, tablet and Windows issues. Has a genuine interest in Device Management and has used Intune Knowledge of networking and an understanding of firewall, VPN and security is desirable. Has created or at least maintained a More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum bonus, pension, 26 days AL
Manchester, North West, United Kingdom Hybrid / WFH Options
DCV Technologies Limited
from time to time Suitable candidates should have; Education to Degree level or higher in related field, or lieu of education, an equivalent combination of education and directly related experience Successful experience of working within Development teams Experienced in Development methodologies covering both Agile and traditional Waterfall Proven record of working in an ambiguous and fast-paced environment … Working knowledge of travel industry technologies, e.g. booking tools and GDS systems Previous experience of developing software in the entertainment industry Accomplished technical awareness and trusted advisor with a collaborative and pragmatic approach Capable of creating the bandwidth to lead on multiple projects simultaneously Analytical problem-solver with abilities for critical thinking and understanding complexity and risk Versatile, adaptable … and desktops VueJS (V3), including PrimeUI, Axios CSS pre-processors (SASS, SCSS) and build tools (Vite, Webpack) MSAL and SSO environments Rest-based API interactions Visual design, UI/UX, User-centred design, accessibility (WCAG/WAI) and usability Wireframes, prototypes and high-fidelity mock-ups Figma or similar e.g. Sketch, Adobe XD Testing frameworks (e.g. Cypress, Mocha, Jest More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
social support channels Set up internal views, queues, and escalation paths Define permissions and business rules for the support platform 2. Knowledge Base & Self-Service Content Write and maintain user-facing documentation and FAQs Build structured knowledge libraries for both human agents and AI agents Create guided support flows for agents to follow Work with product, ops, and marketing … queries Define support tone, response quality standards, and escalation flows Monitor and respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history … user segment 5. Measurement & Quality Track KPIs such as First Response Time, CSAT, ticket deflection, resolution time Set up reporting dashboards and regular insight sharing with Product/UX Support quality reviews of ticket handling tone and effectiveness 6. Team Support & Scaling Support the hiring, onboarding, and day-to-day coordination of initial support agents (1st and 2nd line More ❯
and debugging critical mobile applications used by Wise customers. You will join a cross-functional Agile team alongside web and backend developers, QAs and product owners. Working closely with UX designers you will create intuitive and visually appealing user interfaces. You will optimise application performance to ensure a responsive user experience. In addition to writing code you will … be refining user stories, doing code reviews, writing documentation, implementing automated tests and demoing your work to clients & stakeholders. There are also opportunities for "full stack" development, so if you have some knowledge of Go or React you can also contribute to the backend and web apps. Upskilling, spreading knowledge and learning within the team is encouraged. Responsibilities Develop … up by comprehensive industry experience with other cross-platform frameworks). Join a cross-functional Agile team with web and backend developers, QAs and product owners; collaborate with UX designers to create intuitive UIs. Optimise application performance to ensure a responsive user experience. Refine user stories, perform code reviews, write documentation, and implement automated tests. Demo work More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
lead the mobilisation and delivery of this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the userexperience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities … and ensuring it meets the evolving needs of internal users. What you'll need to succeed Proven experience in project management, ideally within digital transformation and CRM projects Strong understanding of the software development lifecycle Experience working with internal customer groups and facilitating user engagement Excellent communication … stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint, and database/spreadsheet tools Desirable: Six Sigma, UX research, digital product coaching, or business analysis experience What you'll get in return A competitive salary negotiable on experience Flexible, home-based working with occasional weekly travel More ❯
to join a dynamic, agile development team working on cutting-edge web applications. This is an exciting opportunity to contribute to high-impact projects that prioritise performance, accessibility, and userexperience, You’ll be responsible for designing and developing responsive, visually engaging UI components using React and TypeScript. Your work will involve integrating APIs, optimising performance through techniques More ❯
alignment with business goals and technical best practices. Mentor and support engineers, fostering a culture of continuous learning, collaboration, and high performance. Collaborate with cross-functional teams including Product, UX/UI, DevOps, and QA to deliver impactful solutions. Implement and maintain CI/CD pipelines and automated testing frameworks to ensure efficient and reliable delivery. Conduct code reviews, troubleshoot … complex issues, and drive improvements in code quality and development processes. Skills & Experience: Experience in full-stack software engineering, including design, development, testing, and deployment of scalable, secure applications. Strong proficiency in Java, Spring Boot, and AWS, with additional experience in Python desirable. Proven ability to lead and mentor engineering teams, drive technical excellence, and promote best … practices. Experience designing and implementing robust software architectures, including containerisation (Docker, Kubernetes), infrastructure as code, and event-driven systems. Excellent communication and collaboration skills, with the ability to engage stakeholders, contribute to hiring and bid processes, and foster a culture of continuous improvement. This is a full-time, permanent role, offering salaries ranging from £55,000 to More ❯
team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES Overseeing the Curation and maintenance of APAC -Japan locale … abreast of all localised online activities and developments impacting sales online. Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products. Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success. Any other ad hoc tasks required. (Please note this is not an exhaustive … CSS, and XML. Experience with AP systems. Advanced skills in Microsoft Excel for data management and reporting. Expertise in data reporting, analysis, and interpretation. Familiarity with UI/UX principles and best practices to enhance user experience. Japanese (Mandatory)/Chinese (Mandatory)/English (Mandatory) BENEFITS Staff discounts Training Health & Wellbeing support (includes Private Medical Health Insurance, EAP More ❯
team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES Overseeing the Curation and maintenance of APAC -Japan locale … abreast of all localised online activities and developments impacting sales online. Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products. Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success. Any other ad hoc tasks required. (Please note this is not an exhaustive … CSS, and XML. Experience with AP systems. Advanced skills in Microsoft Excel for data management and reporting. Expertise in data reporting, analysis, and interpretation. Familiarity with UI/UX principles and best practices to enhance user experience. Japanese (Mandatory)/Chinese (Mandatory)/English (Mandatory) BENEFITS Staff discounts Training Health & Wellbeing support (includes Private Medical Health Insurance, EAP More ❯
team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES Overseeing the Curation and maintenance of APAC -Japan locale … abreast of all localised online activities and developments impacting sales online. Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products. Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success. Any other ad hoc tasks required. (Please note this is not an exhaustive … CSS, and XML. Experience with AP systems. Advanced skills in Microsoft Excel for data management and reporting. Expertise in data reporting, analysis, and interpretation. Familiarity with UI/UX principles and best practices to enhance user experience. Japanese (Mandatory)/Chinese (Mandatory)/English (Mandatory) BENEFITS Staff discounts Training Health & Wellbeing support (includes Private Medical Health Insurance, EAP More ❯
enablement materials to drive sales conversions and retention, ensuring accuracy and relevance. Conduct thorough research on industry-related topics. SEO & Web Publishing: Optimise content for search engines, AEO and userexperience, and publish content to the website via CMS. Social Media Content: Manage and grow organic social channels. Create visual and tailored written content, engage with audiences and … into actionable insights for continuous improvement. Multimedia production: Plan, film, edit and repurpose short-form videos, social reels, create visual assets (Canva) for campaigns, events and product launches. Skills & Experience 2-4 years’ hands-on experience in B2B SaaS content creation/content marketing, ideally direct experience in working with tech, fintech or financial services brands. Proven … and proofreading abilities. Proficiency in working with Canva and CMS (e.g. Web Flow or WordPress). Strong grasp of SEO, keyword research, content analytics and web-publishing best practice. Experience with marketing automation or CRM platforms- HubSpot is highly desirable. Experience in producing webinars and podcasts would be a bonus Degree in Marketing, Communications, Journalism or related field More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
The Difference Engine
Are you an IT Manager/Engineering Manager with experience in C# or java? Are you looking for an opportunity to be a technology disruptor/change maker in a household name B2C company? Do you want a remote-first role at a company that lets you be in control of your own time? We've been exclusively retained … them with their search for an IT Manager/Engineering Manager. You will be overseeing the delivery of new features of their core technology, which links the every day userexperience to back end B2B suppliers. This is mission critical software for this business. At the crux of the successful IT Manager/Engineering Manager is a tech … the status quo and support this business' continued successes at scale. The company continues on a rapid trajectory of fast growth. Essential skills for the role: Minimum 8 years' experience working in software engineering with either C# or Java. Minimum 5 years' experience working with cloud technology - AWS, GCP, Azure or equivalents. Thorough understanding of microservices architecture/ More ❯
classification, clustering, etc) Bachelor's degree in Computer Science, a closely related field, or a degree from a program where software engineering was a key focus or equivalent work experience Relevant experience in software engineering in Quantitative Finance or other industries Excellent Programming skills (such as Python) and solid understanding of Software Development Life cycle principles Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions Experience with large scale data sets with structured or unstructured data Experience in building user facing applications over large amounts of data using technologies like React, Angular, JavaScript etc. Experience implementing process improvements and automation Skills that will help … High level of intellectual curiosity Experience implementing strategic process improvements and/or automation Experienced in building relationships and effectively influencing key stakeholders Adept at detecting and remediating organizational/process weaknesses and deficiencies Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines Excellent written, verbal, presentation creation and delivery More ❯
Analyst, you’ll sit at the heart of product development, focused on launching and optimising new propositions. In this role you will: Lead analytical deep-dives across product performance, user journeys, and customer behaviour Design and analyse A/B tests to validate new product ideas and optimise userexperience Collaborate cross-functionally with product managers, strategy … for new features, draw mechanics, and growth initiatives Build and maintain dashboards and self-serve tools for stakeholders Support customer segmentation, LTV modelling, and churn analysis YOUR SKILLS AND EXPERIENCE Strong SQL AB Testing Experience Python – preferred but not essential Strong commercial acumen – be able to demonstrate an ability to think beyond the numbers and influence business decisions … Experience in a product analytics role within a subscription, tech, or digital business (preferred) BENEFITS £85,000-£95,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page More ❯