2nd Line Support Technician
- Hiring Organisation
- Real Recruitment Solutions
- Location
- Bournemouth, Dorset, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
contributing to ongoing improvements across client environments. Key Responsibilities of the 2nd Line Suport Engineer Provide 2nd line support across desktop, server, and cloud environments Act as an escalation point for 1st line engineers, troubleshooting more complex issues Support and administer Microsoft 365 environments including: Exchange Online SharePoint … Engineer 2–4 years’ experience in an MSP or IT support environment Strong hands-on experience with Microsoft 365 administration Good understanding of: Windows 11 and Windows Server Active Directory & Azure AD Networking fundamentals (TCP/IP, DNS, DHCP) Experience with Intune/ ...