Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release … management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full … considered an asset Has conceptual knowledge of fundamental theories, principles, and practices Education and Experience: 2+ years of ITIL Service Desk and/or technical operations support experience Typically requires a college or university degree or the equivalent work experience The selected candidate may be subject to the provision more »
to the nature of the client and programme. Expanding into new subject matters where required (e.g. Retail Banking, Payments, Commercial Banking, etc.).Perform a technical BA role, supporting the client throughout the project/programme lifecycle across discovery, requirements gathering, solution design and build, end-to-end testing, process … them grow to their full potential and become the architects of the future.Building effective client relationships with peer-level stakeholders across all business and technical domains including IT, Operations and Risk.Building and maintaining the business relationships with our technology partners ensuring we remain up to date with all their … your excellent communication and presentation skills.You are technically minded and enjoy solving complex problems. You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions.You are on the pulse of the more »
City of London, London, United Kingdom Hybrid / WFH Options
SKY
products, content and services millions of people love. And we do it all right here at Sky. What you will do As a Principal Analyst you will be at the heart of building world-class systems for Sky. You will be responsible for driving change and improving processes within … the analyst community, enhancing product quality, and ensuring efficient project delivery. Our community is made up of analysts aligned to projects end to end and analysts dedicated to a delivery team aligned to specific components and applications. Work with Architects, Engineers, and Analysts to create and deliver innovative end … delivery. Advocate for cross-team knowledge sharing and identify opportunities for cross-team process improvements and coordinate efforts to implement them. Drive the Backend analyst community. Providing guidance and mentorship to analysts in the department, helping them develop their analytical skills and knowledge. Ensure data quality, integrity, and security more »
Rossera is a rapidly growing technology company specialising in Oracle Cloud. We have an exciting and challenging opportunity for an experienced support analyst to progress their career within the Oracle Cloud ecosystem. Embedded within our support centre of excellence, you will work with clients, supporting, maintaining and analysing various … releases for Rossera’s applications running on the OCI ecosystem across development and Production instances. Required candidate skills and qualities - Minimum 3 years Oracle technical experience across at least one of the following areas o Oracle e-Business Suite o Oracle OCI PaaS o Oracle Fusion SaaS o Oracle more »
IT Support Analyst – Asset Manager in the City of London - £40,000 We have a brand-new IT Support Analyst opportunity at Harrington Starr to join an established Asset Manager in the City of London. Our client has offices across the globe and $100Billion currently under management. You more »
everyone knows each other on a first-name basis, working together to create innovative experiences, one community at a time. In your role as Technical Oracle Analyst, you will be part of a small team supporting and enhancing the Oracle E-Business Suite R12.2 Applications and Concur Expenses … home technology scheme, and much more! Why You: You have proven experience in Oracle application support and development, with a range of functional and technical experience across procure to pay, order to cash and record to report. You are process-driven, and thrive working cross-functionally within a team more »
supported and ever-improving technology base is therefore critical to our continued success. Working within IT Service this role provides the required level of Technical, Business and Process knowledge to undertake and effect important tasks in their domain of expertise. Tasks will be completed to agreed levels of quality … The role will also require you to contribute to team efficiency through the creation, maintenance and improvement of accurate documentation. Provides a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently. Completes tasks to agreed levels of quality, within stated timescales with more »
the leading figures in the mobile payment industry, Alipay+ brings more global business opportunities through reliable and pioneering solutions. What you’ll do: The Technical support team communicates articulately and probes intelligently to gain insight into the customers' experience and better understand any problems they may encounter. We fulfil … a range of daily technical tasks, we are looking for an individual with attention to detail. You will provide ongoing training to ensure our teams are well equipped to succeed. Troubleshoot, you will communicate with ticket reporters to update on any issues to highlight and escalate urgent resolutions. What more »
of experience: At least 5 years in Financial Services (preferably within the UK) Specific Knowledge: Core Banking is highly desirable, ISO20022 messaging format (i.e. Technical) is an advantage. Specific Personal Skills necessary: Mainly Analytical (Transactional flows, Corporate banking concepts) and highly effective Communication (verbal and documentation/written). … of contribution. Ability to interact professionally with a diverse group, executives, managers and subject matter experts Develop and document business processes and/or technical process flows, charts, etc Develop comprehensive test cases for new applications/enhancements Work with colleagues and suggest changes to business processes Investigate business … and maintain system processes Create direct channels of communication to developers to get the job done without managerial interjection Report on common sources of technical issues or questions and make recommendations to Functional Heads Plan, schedule, and track project timelines and milestones using appropriate tools Deliver project progress reports more »
My Client, a leading Financial Services organisation, are currently looking for a talented and motivated Business Analyst to work on a number of large scale post-trade projects. You'll work across middle and back office functions, on areas including trade capture, position keeping, operations and treasury. This role … and compliance, particularly within MiFID. This is a long-term contract role, a great opportunity! The following skills/experience is essential: Strong Business Analyst background Strong Regulatory Reporting (ideally MiFID) Technical background (SQL, VBA, etc) Understanding of programming languages Excellent communication skills Rate: Up to £625/… day Duration: 12 months + Location: London If you are interested in this Business Analyst position and meet the above requirements please apply immediately. more »
Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new ideas more »
Do you have the skills for the functional (and occasionally technical) design and delivery of high-complexity service improvement initiatives relating to the OSCAR system ? If so, we’d love to hear from you! About the Team The Finance Analytics Control and Technology (FACT) team forms part of HM … on investment and support overall Government Finance functional objectives. · Work closely with stakeholders (particularly the outsourced service provider) to document Change Control Notes and technical Impact Assessments, to suggest alternative solutions, to review and agree change documents. This includes appropriately challenging the service provider on proposed solution designs, costs … experience required please see the job advert on Civil Service Jobs. About You In this role you will be expected to advise on more technical aspects of the solution and challenge both business stakeholders and implementation partners on the technical design. Hence, as well as working with existing more »
We have an exciting opportunity to join one of our key clients as a Technical Business Analyst. They are a financial services company based in Carlisle and are currently undertaking a large digital transformation piece of work that is due to go on for the next 2-3 years. more »
