7 of 7 Customer Experience Jobs in Essex

for their customers, and empower their people to be their best. Order Management Representative Negotiable Salary (DOE) | Mon-Fri 8:30-5 | Full Time | Hybrid working | 25 days holiday | Customer Service | Excellent Company Culture & Benefits | Friendly, Supportive Team | In this role, you will take on the responsibility of ensuring the timely and accurate processing of orders for the company. … a proactive, prompt, and professional manner Be an example of professionalism and high standards Support the Client Success team in the renewal of service plans for existing customers Meet customer care goals and service levels for an exceptional customer experience Person Specification Possess strong business acumen Understand Credit Card payment processing through an automated system Experience with a CRM system Demonstrate advanced verbal and written business communication skills that are clear, concise, courteous, and professional Experience in Customer Service Experience supporting a dynamic team of sales professionals Technical capacity, able to understand our products to effectively assist in the accurate and timely processing of product orders Sound mathematical skills to validate orders More ❯

We are now recruiting for an IT Technical Engineer to join our dynamic and supportive team. What We're Looking For The ideal candidate will be someone with strong experience in network infrastructure installation and configuration, as well as expertise in server and desktop support. You'll need to be a problem solver, a strong communicator, and someone who … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd … accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong More ❯

is an opportunity to come and re-write the book when it comes to showcasing how technology can make a difference to people's lives. Deliver a world-class customer experience Here, you'll nurture your own team, develop your own skills and run your own store, working at the forefront of one of the UK's leading … Lead, engage and develop a talented and knowledgeable team Establish a culture of high-performance that focus on both fiscal and behavioural KPIs Create and manage a relaxed, welcoming, customer-focussed environment Collaborate with our Regional Managers to create long-term succession strategies. Your store. Your story. We work in an industry that's changing all the time - as More ❯

reporting through all phases of the support lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organisations and with multiple Computacenter teams. Success is defined by the Delivery Manager's ability to develop a quality service strategy per customer, capture and report on key … metrics, identify upsell opportunities and quickly become the customer's trusted advisor. The successful candidate will be an integral part of managing customers on behalf of Computacenter, facilitating their service issues, SLA uptimes, reporting, and strengthening the customer relationship through the delivery of the service and providing a positive Customer Experience. You will be stakeholder facing and … to drive internal teams to achieve those expectations to a high standard. What you'll do Own, manage, and communicate the operational relationship with assigned customers. Lead internal and customer meetings with thorough documentation and rigorous follow-up. Track metrics around platform performance and service requests. Prepare and present service reviews to customers and internal stakeholders. Ensure SLAs (service More ❯

is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯

is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯

is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯