10 of 10 Customer Experience Jobs in Essex

to identify and implement operational efficiencies to ensure the M&E programme of works are completed effectively, compliantly, offer value for money solutions and achieve a high level of customer satisfaction. Due to the complex nature of the work stream, prior experience of managing M&E services, demonstrable stakeholder and contract management experience is essential. Duties include … Ensure team performance meets and exceeds KPIs. Ensure customer-focused services and positive experiences, promoting excellent customer care practices. Lead responses to residents' queries, complaints, and feedback professionally. Manage and review operational risk registers to meet client expectations. Ensure successful service delivery through effective supply chain management. Manage contractors for procurement, commissioning, and service demands. Improve efficiency and … Head of Service when needed. Manage the workforce and delivery of work programmes, ensuring technical direction, quality, and cost control. Develop solutions to improve efficiency, reduce costs, and enhance customer experience. Promote health, safety, and wellbeing in all work aspects. Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures. Manage More ❯

Software Developer to join a growing technology team at a fast-moving online retail platform. You'll be involved in building new features, improving system performance, and shaping the customer experience on both web and mobile. You'll have the opportunity to work across a broad technology stack in a collaborative environment where your ideas and input will … functionality with React Native. Integrate APIs and third-party platforms, including Shopify. Optimise infrastructure using Google Cloud Services. Use version control tools and contribute to team code reviews. Skills & Experience Essential: Strong experience with Django and Python frameworks. Front-end expertise with React Native, HTML, CSS, and JavaScript. Experience with Shopify API integrations and customisations. Familiarity with … Run, Functions, Dataflow, BigQuery). Proficient in Git and version control workflows. Strong problem-solving skills and clear communication of technical concepts. Desirable: Previous work in e-commerce or experience with data visualisation. Next Steps If you're ready to make an impact in a forward-thinking tech team, apply with your CV. Shortlisted candidates will be contacted to More ❯

Software Developer to join a growing technology team at a fast-moving online retail platform. You'll be involved in building new features, improving system performance, and shaping the customer experience on both web and mobile. You'll have the opportunity to work across a broad technology stack in a collaborative environment where your ideas and input will … functionality with React Native. Integrate APIs and third-party platforms, including Shopify. Optimise infrastructure using Google Cloud Services. Use version control tools and contribute to team code reviews. Skills & Experience Essential: Strong experience with Django and Python frameworks. Front-end expertise with React Native, HTML, CSS, and JavaScript. Experience with Shopify API integrations and customisations. Familiarity with … Run, Functions, Dataflow, BigQuery). Proficient in Git and version control workflows. Strong problem-solving skills and clear communication of technical concepts. Desirable: Previous work in e-commerce or experience with data visualisation. Next Steps If you're ready to make an impact in a forward-thinking tech team, apply with your CV. Shortlisted candidates will be contacted to More ❯

testing, and maintaining hardware-dependent software applications that support cutting-edge test and verification products. You will also contribute to improving existing software tools, creating new solutions to enhance customer experience, and providing technical support both internally and externally. This is a fantastic opportunity for someone looking to work on diverse projects in a collaborative environment while building … with long-term progression opportunities. Key Responsibilities Develop, test, and debug software applications linked to hardware Maintain and enhance existing applications Generate ideas for new software solutions to improve customer outcomes Analyse and resolve customer and production support issues Create clear, customer-focused documentation About You A degree in Software Engineering, Electronics Engineering, or a related discipline … Knowledge of programming in C/C++ on Windows and Linux platforms Experience with IDEs such as Visual Studio or Eclipse An understanding of interfacing with PC hardware Logical, problem-solving mindset with excellent communication skills Familiarity with Object-Oriented Programming is advantageous What's on Offer 25 days holiday (plus bank holidays) with the option to buy or More ❯

testing, and maintaining hardware-dependent software applications that support cutting-edge test and verification products. You will also contribute to improving existing software tools, creating new solutions to enhance customer experience, and providing technical support both internally and externally. This is a fantastic opportunity for someone looking to work on diverse projects in a collaborative environment while building … with long-term progression opportunities. Key Responsibilities Develop, test, and debug software applications linked to hardware Maintain and enhance existing applications Generate ideas for new software solutions to improve customer outcomes Analyse and resolve customer and production support issues Create clear, customer-focused documentation About You A degree in Software Engineering, Electronics Engineering, or a related discipline … Knowledge of programming in C/C++ on Windows and Linux platforms Experience with IDEs such as Visual Studio or Eclipse An understanding of interfacing with PC hardware Logical, problem-solving mindset with excellent communication skills Familiarity with Object-Oriented Programming is advantageous What's on Offer 25 days holiday (plus bank holidays) with the option to buy or More ❯

We are currently looking for a highly customer-focused and enthusiastic Desktop Support Engineer, with a genuine interest in solving IT issues, to support our client. The employee will need to work from the office in Basildon. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal candidate will be required to have a … support to end users in office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably on your own, or part of a team, identifying and prioritising … learn and face new challenges Excellent written and verbal communication skills Ability to work independently and as part of a small team Ability to work well with global teams Experience of working in Desktop support role (3yrs+) Tested software and hardware troubleshooting skills Experience of supporting all Windows operating systems Experience of supporting Microsoft Office suites including More ❯

a Trainee Technical Advisor on a part time, flexible hours basis. This is a fantastic chance to start your career in the Technical Advisor field and provide the BEST customer service and advice to our customers. Please note that this Trainee Technical Advisor role is offered on a part time, flexible hours basis Hours to be 4 hours a … You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly … the programming and understanding of how best to utilise the underfloor heating systems Support with both tradesman and DIYers installing the Heating systems You: Youll live and breathe our customer-first ethos, with a proactive and forward-thinking approach to learning and expanding your knowledge. Youll be driven to make a real success of your career, actively seeking to More ❯

and the processes used by suppliers. Responsibilities include: Developing, testing, and debugging hardware-dependent software applications. Maintaining and improving existing software applications. Generating new ideas and applications to enhance customer experience. Analysing and supporting customer issues. Supporting production with software-related tasks. Producing clear, concise, customer-oriented documentation. Prioritising tasks effectively to meet deadlines. The Graduate Software … Engineer, Essex, will have the following key skills: Degree in Software or Electronics Engineering (or equivalent). Knowledge of C/C++ programming on Windows and Linux platforms. Experience using IDEs such as Visual Studio or Eclipse. Understanding of Object-Oriented Programming principles. Strong problem-solving, logical thinking, and communication skills. APPLY NOW - Graduate Software Engineer job in Essex More ❯

Engineer You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience. The key tasks include the following: Carry out all other necessary works required at customer premises in accordance with the Companys quality standards. Effectively communicate with customers … Intruder Alarm - Galaxy, Texecom, Scantronic We are committed to supporting and developing our employees, so if you are interested in the role, please still apply even if your current experience doesnt match the Desirables above. What skills do you need? Experience in servicing and maintaining security systems to relevant British Standards. Ability to identify all types of cable … security systems, and to correctly test and terminate the cable ends in accordance with manufacturers instructions. A logical approach to system fault diagnosis and rectification. To always provide outstanding customer service. Excellent verbal and written communication. What technical knowledge do you need? Understand the basic building services to test cause and effect of security system interfaces. A comprehensive understanding More ❯

Engineer You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience. The key tasks include the following: Carry out all other necessary works required at customer premises in accordance with the Companys quality standards. Effectively communicate with customers … Intruder Alarm - Galaxy, Texecom, Scantronic We are committed to supporting and developing our employees, so if you are interested in the role, please still apply even if your current experience doesnt match the Desirables above. What skills do you need? Experience in servicing and maintaining security systems to relevant British Standards. Ability to identify all types of cable … security systems, and to correctly test and terminate the cable ends in accordance with manufacturers instructions. A logical approach to system fault diagnosis and rectification. To always provide outstanding customer service. Excellent verbal and written communication. What technical knowledge do you need? Understand the basic building services to test cause and effect of security system interfaces. A comprehensive understanding More ❯