Customer Experience Jobs in Essex

7 of 7 Customer Experience Jobs in Essex

Knowledge Manager (Contact Centre / CX)

Brentwood, Essex, South East, United Kingdom
Hybrid / WFH Options
Longreach Recruitment
/bots), making it easier for customers and contact centre colleagues to locate and obtain the right answers, quickly and first time Experience within a Contact Centre/CX setting is desirable alongside hands-on exposure and abilities with Zendesk or another KM platform. Offered as hybrid working 2-3 days per week in East London/Essex client … volumes, and improve satisfaction. What Experience & Abilities Were Looking For Strong experience with Zendesk or similar knowledge platforms. Experience driving KM initiatives and adoption within a CX/Contact Centre environment Detailed experience delivering self-serve solutions within multi-channel customer contact settings Excellent communicator who writes clear, friendly, plain English content tailored for diverse … not essential For more information or to express interest in the Knowledge Manager position please apply as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within CX/Customer Contact Technologies ~ Resource Planning & Workforce Management and Data Analytics More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Sales Executive

Shoeburyness, Southend-on-Sea, Essex, England, United Kingdom
Onecom
is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Employment Type: Full-Time
Salary: £24,999 - £25,000 per annum
Posted:

Sales Executive

chelmsford, east anglia, united kingdom
Onecom
is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Posted:

Sales Executive

Southend-On-Sea, Essex, South East, United Kingdom
Onecom
is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Employment Type: Permanent
Posted:

Sales Executive

southend on sea, east anglia, united kingdom
Onecom
is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Posted:

Senior Audio Engineering Lead

Brentwood, Essex, United Kingdom
Hybrid / WFH Options
Sky
reliability and efficiency. Present and defend architectural and technical decisions, contributing to cross-functional teams and fostering a culture of innovation and collaboration. What you'll bring Proven Commercial experience in Audio Hardware Engineering Experience working with speaker systems and amplifiers Sound understanding of audio DSP implementation Sound understanding of Microphone/microphone array technologies Commercial experience … in designing and developing consumer level (or higher) audio subsystems. Team overview Design & Sky Labs Coming up with fresh ideas. Pushing the boundaries of what's possible. Creating unforgettable customer experiences. Our Design & our Sky Labs Brentwood & Aalborg teams make things happen. That's why we're at the heart of delivering the hardware and software for devices that … experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director of Digital Services (CIO)

Chelmsford, Essex, South East, United Kingdom
Hybrid / WFH Options
Keystream Group Limited
at pace, with the emotional intelligence to guide a large department through this change. The transformation agenda you ll be leading is all about driving efficiencies, transforming the resident experience and developing the workforce. Delivering solutions that are scalable, repeatable, and accessible, with user experience and operational excellence at the core. The Role Reporting into the Executive Director … 12m in staffing, £17m in services, and a 5-year investment programme of up to £40m. Overseeing the design and delivery of innovative digital services and infrastructure that improve customer experiences and achieve measurable outcomes. Leading on transformation programmes and service redesign initiatives which modernise how the Council works. Ensuring robust and cost-effective technology operations which support service … and methods. About You The ideal person will be a proven digital leader with a track record of delivering transformation at scale within a complex organisation. You will bring: Experience in leading large digital teams and portfolios with significant budgets - 250 FTE, £40m + Transformation agendas Experience in guiding IT and Digital Teams through significant transformation and change. More ❯
Employment Type: Permanent, Work From Home
Posted:
Customer Experience
Essex
10th Percentile
£25,350
25th Percentile
£30,188
Median
£32,500
75th Percentile
£33,750