1 to 12 of 12 Customer Experience Jobs in Essex

for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including … its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size, character and quality of ICKG Clearly identifiable management skills in order to … skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Ability to prioritise Motivate, lead and delegate tasks to team. Team player and team leader more »

Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written … and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer experience provision * Fluent in both English and French, knowledge of German would be beneficial Please contact us as soon more »

tactical & strategic projects across process, people & technology, as well as risk & regulatory changes. To be considered for the opportunity, applicants must have the following experience: Proven experience in Business Process Improvement Excellent process mapping & route cause analysis skills Lean Six Sigma Green Belt certified (minimum) Strong project management … skills Ability to manage multiple, concurrent projects Exemplary stakeholder management skills Financial Services experience (Insurance ideal) This is an excellent opportunity for a career motivated and passionate process improvement specialist to join a distinguished and successful organisation, offering the opportunity to deliver real change across the business. You will … Sigma principles, change management skills, VSM, 6S etc) to embed continuous improvement across the business, with the overall aim of optimising business processes, improving customer experience & increasing operational performance. It must be stressed that only applicants certified to Lean Six Sigma Green Belt level, with Financial Services exposure more »

continued maintenance of the organisations digital rostering system. The successful candidate will be experienced in SystmOne or other similar EPR systems and will have experience is administrative use of a digital rostering system. The candidate will be an excellent communicator who can engage with our staff and stakeholders in … The post holder will work with internal teams and other stakeholders to assist with data quality issues Main duties of the job Key requirements: Experience of SystmOne or other similar healthcare record system. Experience of a digital rostering system Good knowledge of the latest IT technology and Microsoft … office base software Knowledge and understanding of Registry Agent process or principles Excellent interpersonal and customer service skills Working knowledge of data protection principles Ability to travel to various sites Ability to prioritise own workload About us Provide is a Community Interest Company (social enterprise). We deliver a more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »

by using the latest technology and building a team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The … Building excellent working relationships with all business colleagues is essential to the success of this role, including Stores, Warehouse, SSO and field. About Your Experience: have previous experience working in a front-line IT support environment. experience would be an advantage. OS knowledge, including Windows 10. goes … without saying, you ll have excellent customer service skills and telephone manner with Active Directory (AD) is also required qualifications an advantage but not necessary. About You: interpersonal skills with the ability to work with technical and non-technical colleagues. and enthusiastic attitude, with a pro-active approach to more »

for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Power BI Developer based in Purfleet, Essex … and analysis, ensuring that all development is in line with wider strategic objectives. Assign and manage report access and permissions. About You and Your Experience: Proficient in Power BI Development, including the development of Reports, Dashboards and Apps. Ability to develop complex measures in DAX. Proficient in O365 suite more »

+ car allowance £400pmth We are delighted to partner with a leading manufacturer of complex electrical products in engineering, focusing on innovation, quality, and customer satisfaction. As part of their commitment to driving the business forward, we are looking for a dynamic Product Marketing professional to join their dynamic … of Product Management, you will be pivotal in leading and managing the Product Management and Channel Strategy globally. The ideal candidate will possess substantial experience managing a team that will manage a product portfolio and be accountable for product strategy marketing, value proposition, go-to-market strategy, pricing, promotion … the Sales teams through indirect channels such as Distribution and Representatives. Develop and own digital platforms and tools, focusing on enhancing and simplifying the customer experience. Oversee the social platforms and webpages, working closely with the marketing team to publish content that supports business development. Offer an online shop more »

Role: Creating and enhancing products that fill a niche in the market or allow their clients to remain competitive Researching of legislation, industry codes, customer experiences and demands Consulting market research materials and sales data to ensure that products are viable and competitive Improving customer experiences through solution … to the next stage Supporting manufacturing and design activities by developing prototypes for products in development. Developing product pricing and positioning strategies The Person Experience as a Product Manager within an electro-mechanical industry and In depth knowledge of electro-mechanical systems, components, and technologies Experience of working … with internal cross functional teams including sales and engineering Proven experience in product development and project management in Electro Mechanical fields. Strong analytical and problem-solving skills Excellent communication and leadership abilities Adaptability and a passion for staying ahead in a dynamic industry Full understanding and ability to apply more »

for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of Technology experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Technical Architect (Infrastructure), based in our Store … of MS Exchange server and Exchange Online. Design, support, and administration of VMware ESXi & VCenter on premise and cloud – Azure VMWare Solution (AVS). Experience with DNS, DHCP, Active Directory and Group Policy. Public DNS maintenance Support Microsoft apps and services (Example: Office, SharePoint, Intune, Autopilot, Defender) Support EMC more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work is completed … to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key … dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your Dealerpoint Manager to identify operational issues/discrepancies more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »