12 of 12 Service Management Jobs in Essex

opportunity has arisen for an experienced IT Support Team Leader to join a growing organisation undergoing significant investment in its IT infrastructure and internal service capability. Our client is seeking a technically strong and people-focused IT professional to lead their IT Support function, drive service improvements … help shape the future of their IT Service Management (ITSM) capability. This role offers the opportunity to lead a small support team while playing a key part in implementing modern service management processes, improving operational efficiency, and supporting business-critical technology projects. The Role Reporting ...

Operations Manager Excellent opportunity to join a growing MSP and lead hardware operations across the business. Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers. Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams. To apply, please email … client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business. This ...

employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware … bring additional expertise to the team from the outset and help strengthen their existing Microsoft 365 capabilities. Main Duties and Responsibilities: User Support & Service Desk To be responsible for the day-to-day delivery of 1st line through to 3rd line support to their organization ...

Service Desk Controller Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Desk Controller. We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate about … providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support: Provide ...

Service Scheduling Coordinator Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Scheduling Coordinator . We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate … about providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support ...

training and act as the go-to SAP subject matter expert. Work with stakeholders to identify and implement process improvements. Support incident, change, and service management activities. Collaborate with Finance, Manufacturing, Supply Chain, and IT teams. Essential Experience Strong SAP R/3 experience, particularly FI/… integration with PP, MM, and SD modules. SAP experience within manufacturing and supply chain environments. Proven experience analysing GPD issues. Strong stakeholder management, problem-solving, and communication skills. Relevant Finance qualifications. Due to the security requirements and nature of this role, applications can only be considered from British nationals ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … commercial evaluations. Approve and govern system changes, ensuring security, architecturalintegrityand operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

Knowledge Proven experience supporting Windows desktop and Windows Server platforms. Knowledge of Azure Active Directory, Intune, and modern cloud services. Experience with webserver management (IIS or similar). Familiarity with Power Automate (or other workflow automation tools). Strong problem-solving skills and the ability to work independently. Excellent … oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

apprenticeship trainer Hands-on experience across a variety of technologies including Windows, Apple and Chrome devices Opportunities to develop technical, problem-solving and customer service skills that are valued across every industry A chance to make a real difference by supporting technology that helps thousands of young people learn … Apple and Chrome devices Install and configure new equipment and software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support ...

Apple and Chrome devices Install and configure new equipment and software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support … Deliver excellent customer service to colleagues across our schools Training You will work towards a Level 3 IT Solutions Technician apprenticeship, typically over around 21 months (depending on your experience and qualifications). You will receive: A dedicated trainer who meets with you every two weeks Regular progress reviews ...

Proven experience supporting Windows desktop and Windows Server platforms. Knowledge of Azure Active Directory, Microsoft Intune and modern cloud services. Experience with web server management, including IIS or a similar platform. Familiarity with Power Automate or other workflow automation tools. Strong technical troubleshooting and problem-solving skills. The ability … essential: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft Certified: Azure Administrator Associate. ITIL Foundation certification or equivalent knowledge of IT service management. Benefits 7% employer pension contribution. Life assurance at three times annual salary. Private healthcare and private dental cover. Enhanced annual leave, with the option ...