Service Management Jobs in Essex

3 of 3 Service Management Jobs in Essex

Service Design

chelmsford, east anglia, united kingdom
LTIMindtree
Delivery BU CK Reason for RR New Business Client Interview False PSNo Name of Rotation resource NA Job Description Purpose of the Role The role is responsible for managing Service Transition and Change across a portfolio of services aligned to business workstreams this includes Service Design delivery across early Project initiation tracked through to OAT and Go Live … The aim of the role being to control prevent and manage the risk of unplanned service interruption across the business and ensure IT Services remain operable and supportable against defined outcomes Key Responsibilities To ensure appropriate best practice ITIL processes and tools are in place along with a clear RACI that includes SIAM and associated 3rd party service providers Provide governance and assurance to Change Management and Service Transition Input into Service Review Boards as required by the Service Assurance Team to ensure that customer satisfaction scorecard activities are effectively addressed Deal with service transition and service change for both new and existing demand Undertake Service Design activities to ensure More ❯
Posted:

IT Identity Access Management Analyst (IAM)

Thurrock/Colchester, United Kingdom
Essex Partnership University NHS Foundation Trust
daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust - Responsible for delivering a compassionate, dignified and respectful service to patients at all times. Main duties of the job Ensures that system access is maintained in accordance with company policy- Supports all access management control activities across … systems- Ensures access to systems is provisioned with the concept of least privilege- Evaluates existing access to ensure access levels remain commensurate with job responsibilities- Responsible for evaluating access management systems to show continued improvements of provision processes and operations About us EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In … daily and any matters of concern are raised with the relevant Line Manager or through the necessary processes within the Trust - Responsible for delivering a compassionate, dignified and respectful service to patients at all times. To provide a professional interface for our customers and users to ensure high quality services and resolution of incidents as quickly as possible. Entering More ❯
Employment Type: Fixed-Term
Salary: £27485.00 - £30162.00 a year
Posted:

Unified Desktop Windows 11 Engineer

Basildon, United Kingdom
Mid and South Essex NHS Foundation Trust
upgrading the essential IT equipment About the Role: You will report to a dedicated End User Equipment Lead, who oversees the team's technical operations and day-to-day management, including HR-related tasks such as annual leave and sickness planning. While operating as an independent function, the team is fully integrated with wider Digital Services support teams, ensuring … services. Where You'll Work: This is a cross-site role. Basildon HospitalBroomfield HospitalSouthend Hospital Main duties of the job Fully understand and advocate the use of ITIL principles Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and … used by clinicians, requiring prompt resolution in accordance with agreed SLAs. Investigate, test, and resolve issues related to applications, hardware, and operating systems. This includes identifying the impact of service issues on Trust operations and escalating appropriately, following the Trust's defined escalation policies. Conduct thorough technical analysis and research by interpreting and comparing a range of options to More ❯
Employment Type: Fixed-Term
Salary: £31049.00 a year
Posted:
Service Management
Essex
10th Percentile
£36,875
25th Percentile
£37,500
Median
£40,000
75th Percentile
£42,500