4 of 4 Service Management Jobs in Essex

About the Team In service of its world-leading life sciences services, training, and research, the Applications team within ITS operates a substantial platform based on circa 120 Kubernetes clusters, combining a large VMware on-premises estate with a growing presence in public cloud. The Platform Coordinator will oversee … developers, bioinformaticians, and learners across EMBL-EBI, contributing directly to the success of EMBL-EBIs training mission. The role requires strong technical leadership, stakeholder management, and a holistic view of platform operations to ensure efficiency, cost control, and high service quality across all environments. In addition, the Platform ...

ACCOUNTABILITIES: Lead the day-to-day operations of the IT Infrastructure team, ensuring systems, networks, and services operate reliably, securely, and efficiently. Oversee the management, monitoring, and support of servers, storage, networks, firewalls, cloud platforms, and enterprise systems. Act as the escalation point for complex infrastructure, networking, and availability … Drive continuous improvement initiatives to enhance operational maturity, reliability, and efficiency. Plan and deliver infrastructure projects, ensuring alignment with business priorities, timelines, and risk management requirements. Implement and maintain monitoring, alerting, and performance management tools to proactively identify and resolve issues. Ensure robust backup, disaster recovery, and business ...

teams, business stakeholders, and third-party vendors to deliver robust integration solutions. Experience with enterprise system integrations and familiarity with Tesseract (or similar field service management platforms) and Sage 200 is highly desirable. Key Responsibilities Lead the planning, design, delivery and governance of the IT system integration project … Ensure appropriate testing, validation, and documentation of integrations and system changes. Facilitate project reporting and updates to senior stakeholders and leadership teams. Support change management and user adoption for newly integrated systems. Skills & Experience Essential Proven experience delivering IT systems integration projects in complex organisational environments. Strong understanding ...

environment readiness. Document processes and contribute to continuous improvement. Required Skills Strong experience with Siemens Opcenter and Teamcenter. MES deployment lifecycle and configuration management expertise. Proven MES/PLM/ERP integration experience. Azure cloud deployment knowledge. Confident with Windows command prompt & service management. Skilled in remote debugging ...