21 of 21 Customer Experience Jobs in Gloucestershire

in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! Customer Success Manager - Remote within UK or Belgium Immersive is hiring! Could you be our next Customer Success Manager? We're looking for an experienced, proactive and value driven … individual to join our established Customer Experience team in the UK. The essence of our Customer Success team is customer obsession. In fact, "Customer Centricity" is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. Reporting directly to our Director of Customer … customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like "The best tool for learning cyber security", "A great platform to learn and gain hands on experience on tools" and "Immersive is a must have for every organisation," you can see why customer obsession is the core of who we are, and our Customer More ❯

evaluate, and book their mountain holidays. You'll own the experimentation programme end-to-end - identifying opportunities, prioritising ideas, running tests, and ensuring learnings translate into real commercial and customer impact. That means not just looking at data, but also understanding our customers deeply: how they shop, what frustrates them, what delights them, and how we compare to competitors. … in online travel. What you'll be doing Lead experimentation: Own and deliver a CRO roadmap that steadily improves our booking funnel through regular, well-structured tests. Understand the customer: Talk to customers, observe sessions, and gather insights from sales and support teams to understand pain points and motivations. Research competitors & trends: Stay close to how customers shop with … and Supply to move tests from idea to release quickly, and keep everyone aligned on goals and results. Communicate clearly: Share results and learnings in a way that connects customer experience with commercial outcomes, helping everyone make better decisions. Champion pragmatism: Stay focused on what drives outcomes, making smart trade-offs, while being comfortable working hands-on with More ❯

providing 2nd and 3rd line support during the deployment of Windows 11 devices. You'll be working across multiple sites in Gloucestershire, delivering high-quality technical support and excellent customer service to users throughout the rollout. Valid NPPV3 clearance is highly desirable. Key Responsibilities Provide 2nd and 3rd line support to end users during the Windows 11 deployment. Build … configure, and deploy Windows 11 machines across the organisation. Troubleshoot and resolve technical and desktop issues efficiently. Deliver an excellent customer experience in user-facing environments. Support end users, resolve queries, and ensure minimal disruption during migration. Work collaboratively with project teams to ensure smooth rollout delivery. Experience & Skills Proven experience in desktop or field support … roles. Strong understanding of Windows 10/11 environments , device builds, and deployment processes. Excellent communication and stakeholder engagement skills. Experience working in secure or regulated environments such as policing, public sector, or defence . Full UK driving licence and willingness to travel between sites (pool cars provided). More ❯

Junior .Net Developer/Junior Dotnet Developer Umbraco or other dotnet based CMS experience highly desirable up to 35k Bristol, Hybrid 2 days in office per week Benefits: Personal development roadmap with learning allowance and certifications Generous holiday allowance Birthday day off Employee Assistance Program I am working with a Bristol based software agency who are looking for a … Junior Software Engineer (dotnet) to join their team. Any experience that you have with .Net CMS (Sitecore, Kentico etc) is highly desirable - Umbraco in particular . You should be someone who is passionate about producing quality code using SOLID and DRY principles in an Agile environment. Their products are complex, and require innovative solutions to meet client expectation. They … Umbraco, Dynamics365, ASP.Net Microservices Architecture, Azure DevOps Responsibilities: Working on key projects within the business. Constantly challenging, finding more innovative ways of doing things Ensuring a high level of customer experience Making sure that quality standards are achieved Stakeholder Communication Working with Azure Cloud Infrastructure Develop quality software and web applications Analyse and maintain existing software applications Design More ❯

Junior .Net Developer/Junior Dotnet Developer Umbraco or other dotnet based CMS experience highly desirable up to 35k Bristol, Hybrid 2 days in office per week Benefits: Personal development roadmap with learning allowance and certifications Generous holiday allowance Birthday day off Employee Assistance Program I am working with a Bristol based software agency who are looking for a … Junior Software Engineer (dotnet) to join their team. Any experience that you have with .Net CMS (Sitecore, Kentico etc) is highly desirable - Umbraco in particular . You should be someone who is passionate about producing quality code using SOLID and DRY principles in an Agile environment. Their products are complex, and require innovative solutions to meet client expectation. They … Umbraco, Dynamics365, ASP.Net Microservices Architecture, Azure DevOps Responsibilities: Working on key projects within the business. Constantly challenging, finding more innovative ways of doing things Ensuring a high level of customer experience Making sure that quality standards are achieved Stakeholder Communication Working with Azure Cloud Infrastructure Develop quality software and web applications Analyse and maintain existing software applications Design More ❯

and there is no better a time to join us. The Merchant Services Lab is delivering the Cardnet Transformation Programme, a multi-year business transformation programme delivering materially improved customer experience and sustainable growth in merchant count, revenue, profitability and market share. We manage the key journeys, propositions and channels that support our Cardnet customers accepting payments by … business, transformation and technical teams, whilst delivering outcomes for Merchant Services. They will use a variety of tools, practices, and processes to deliver best in class solutions with a customer-centric approach.As a Product Owner in your day to day you'll: Work hand-in-hand with our Schemes & Global Transaction Services product teams to understand our business and … product strategy to craft and prioritise the roadmap for delivery Be data-driven and bring evidence-based decision-making to explain 'why' Use your experience working with technical and cross-functional teams to deliver change Be able to think 'big' but value incremental improvements and value delivery Influence by building trust and empowering the team with responsibility Be a More ❯

DevOps Engineer Location: Cheltenham, Gloucestershire (Client site 3 days a week) Salary: £50,000 - £75,000 (Depending on Experience) Hours: Monday to Friday Please Note - DV Clearance Required Our Client: Our client supports customers with all IT and procurement requirements. IT is often seen as complex and frustrating; our client is here to change that. Their mission is to … maintenance and support of a highly critical service in collaboration with client operations and security teams to ensure service remains optimised for performance and compliance. Responsibilities: Implement and manage customer-requested integrations Embed security practices throughout the software development lifecycle Monitor and log application and infrastructure health, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes … and perform regular maintenance Provide second-line technical support Build tools and automation to reduce errors and enhance customer experience Perform root cause analysis for production errors and implement long-term solutions Troubleshoot and resolve technical issues efficiently Automate tasks, including visualisation and reporting processes Design and implement troubleshooting and maintenance procedures Collaborate with teams for requirement gathering More ❯

a highly critical service in c ollaboration with client operations and security teams to ensure service remains optimised for performance and compliance MAIN DUTIES AND RESPONSIBILITIES Implement and manage customer-requestedintegrations Embed security practices throughout the softwaredevelopment lifecycle Monitor and log application and infrastructurehealth, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance … Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform root cause analysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate with teams for requirement gatheringand documentation Foster automation, orchestration, and ContinuousIntegration and Deployment (CI …/CD) best practices Promote a problem-solving mindset and a strongteam-oriented approach Strong teamwork and collaboration skills Experience with Test is essential TECHNICAL SKILLS Essential Infrastructure as Code (IaC): Experience with IaC tools like Terraform Automation and Scripting: Proficiency in scripting languages for automation tasks. Strong experience with Python and/orJava preferred. CI/ More ❯

and Sloan are proud to be working with a well known FMCG client in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at … least 5 years of hands-on Shopify management and web merchandising experience, combined with strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to … end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement Develop and execute promotional, merchandising, and digital marketing strategies aligned with business objectives Technical Migration & Platform Management Lead ecommerce platform migrations, upgrades, and integrations (with focus on Shopify Plus and third-party systems) Manage relationships with developers, agencies, and technology partners to ensure smooth technical More ❯

and depth of suppliers available to customers, ensuring competitive pricing and great choice. Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience. Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed. Monitor performance: Track key metrics such as … efficiency. Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging. What we're looking for from you Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes. Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance. Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions. Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned. Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed. Analytical approach More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and … exciting situations.We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … one of our platinum accounts has an opening for a Network Architect . The successful candidate will be a highly motivated self-starter who will have proven hands-on experience in an engineering background specialising in Software Defined Networking in a DC environment. The candidate should also be passionate about conceptualising, designing, and resolving architectural problems and be able More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

ZFS) Performance tuning and monitoring (top, vmstat, iostat, sar, netstat) Exposure to automation software such as Ansible/Puppet Knowledge of scripting with Bash, Python, and/or Git Experience of AWS Automation tools (Ansible, Puppet, Chef) Virtualization and containers (KVM, VMware, Docker, Podman) What we will do for you: Competitive compensation Pension scheme DXC Select - Our comprehensive benefits … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯

opportunity Join the Personalised Experiences and Communications (PEC) Platform, a cornerstone of our Consumer Relationships Business Unit, where we're redefining how Lloyds Banking Group delivers personalised, data-driven customer experiences at scale. As a Senior Data Operations Specialist, you'll be embedded within a cross-functional product engineering team during a transformative phase of our cloud-first journey.This … Terraform to support automation and pipeline enhancements. Conduct holistic problem-solving across the stack-from data pipelines to CI/CD and DAG orchestration. Perform Level 1 triage for customer-impacting issues and escalate appropriately. Monitor live and pre-production systems for health and data quality; experience with building Dashboards with various dashboarding tools. Dynatrace and DSQL is … beneficial. This is not a hands-on data engineering role but requires strong technical acumen and operational leadership. What you'll need Experience : Minimum 7+ years in data operations, data engineering, or Data SRE roles, with demonstrable experience running cloud-based, high-volume, low-latency data pipelines at scale. Cloud Skills : Advanced hands-on experience with major More ❯

2026. This role is an on-site role based in Cheltenham. No agencies please. Purpose of the Role To support the E-commerce department in delivering an exceptional digital customer experience. To ensure the smooth running of day-to-day website operations, product launches, content updates, and user experience enhancements. This role is critical in managing upcoming e … updates. · Wholesale E-Commerce · List products for wholesale launches and ensure pre-order settings are correct. · Support wholesale homepage updates and banners, liaising with graphics and wholesale teams. · User Experience & Analytics · Monitor customer behaviour using Hotjar, session recordings, and heatmaps. · Produce monthly UX reports on navigation, search, and homepage engagement. · Review new pages against UX best practices, ensuring … Work closely with Graphics, Marketing, and Wholesale to deliver consistent and visually strong e-commerce content. · Contribute to continuous improvement by identifying site issues and recommending solutions. Skills and Experience Required · Hands-on experience with Shopify (or similar e-commerce platforms). · Strong attention to detail with the ability to spot errors and inconsistencies. · Knowledge of SEO principles More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user … experiences and drive our digital presence to new heights. To help realise this vision, we are seeking a talented Digital Experience Product Owner to join our team. This pivotal role sits within Renishaws Web Experience team, where youll be driving meaningful change across our global websites. With a strong customer-first mindset, youll lead product delivery squads … own the success for assigned website digital products. Manage and prioritise the DX product backlog in alignment with commercial KPI's and wider business requirements, balance the delivery of customer-facing features with technical improvements and debt. Organise requirements following key agile frameworks including user story mapping, epic & feature hierarchies, feature injection user story writing, pivoting and prototyping. Champion More ❯

We embrace all things digital. We talk to each other. We have fun. We love our clients. We're looking ahead • We are global Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to … ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We're looking for a Bid Manager to join our dynamic sales team in the UK. This is a key role responsible … and pitch preparation, helping teams communicate our solutions with clarity and impact. Must have qualifications To be considered for this role, you must meet the following essential qualifications: Proven experience in bid management or proposal coordination, ideally within a digital agency, consultancy or technology environment. Strong organisation and project management skills with exceptional attention to detail. Excellent written and More ❯

a passion for driving digital growth? We’re on the lookout for a technically minded eCommerce Manager to take ownership of a thriving online store, leading platform migrations, optimising customer journeys, and ensuring every click converts. The Role This is a high-impact role where you’ll be the driving force behind the brand’s online performance. You’ll … own the day-to-day management and strategic development of the Shopify site, ensuring it delivers a seamless, high-performing, and visually engaging customer experience. From optimising site speed and conversion rates to overseeing platform migrations and new integrations, you’ll be at the centre of all things eCommerce. Working closely with internal teams across marketing, operations, design, and … who loves getting into the detail of analytics and user journeys while keeping sight of the bigger commercial picture, then this would be your type of role. Skills and Experience We’re looking for someone who brings: 5+ years’ experience managing Shopify stores and ecommerce operations Proven success leading platform migrations or complex technical integrations A strong understanding More ❯

tailored solutions Work closely with internal teams to support proposals, bids, and onboarding You’ll collaborate with sales, marketing, and technical teams to ensure a consistent and high-quality customer experience. What we’re looking for Proven experience in new business sales or business development Strong cold-calling and outbound prospecting skills Confident networking ability with a professional … consultative approach Experience managing a full sales cycle from lead generation to close Ability to travel to client sites and industry events as needed The ideal candidate will be self-motivated, target-driven, and comfortable working in a dynamic, customer-focused environment. Why join? Clear earning potential with bonus/OTE Flexible hybrid working, just one day a More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user More ❯