4 of 4 Incident Management Jobs in Gloucestershire

systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst … develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope ...

Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative working with customer teams and other suppliers to oversee the delivery … improvement. Responsibilities: Manage a team of up to 10 engineers to support the cross-domain system. Ensure timely response to incidents and oversee the incident management process. Ensure appropriate investigation into ongoing problems and agree suitable mitigation actions. Liaise with customer and other supplier stakeholders to manage ...

questions. ·Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil. Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads. ...

questions. Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil. Follow documented runbooks and procedures for high-priority incident management for potential. UK critical workloads, and identify areas for runbook improvement. Provide mentoring to junior engineers and supporting a culture of team skills ...