2 of 2 Customer Retention Jobs in Hampshire

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers … engaged and coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring ...

+ Bonus | Hybrid (London & South East) | FinTech Are you passionate about building long-term customer relationships rather than simply managing accounts? We're working with a fast-growing fintech business that's transforming the way recruitment companies access funding. Through a technology-led funding platform, they help recruitment agencies … improve cash flow, scale their businesses and operate with confidence. As they continue to grow, they're looking to appoint a Senior Customer Success Manager to take ownership of a portfolio of high-value clients, ensuring they maximise value from the partnership while driving long-term retention ...