26 to 50 of 52 ITIL Jobs in Hampshire

troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload Be helpful and approachable Excellent time management skills Good communicator Working knowledge of ITIL Experience using Microsoft services This role is subject to a clear standard DBS check being received. The Package Ongoing training and support Company Profit Share (first £3,600 is tax More ❯

their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

solutions such as SharePoint, Jira and Confluence, telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter More ❯

Good understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange Exchange Best Practice Analyzer Report Exchange Performance Troubleshooter Analyzer MPS Report Demonstrated experience in ITIL best practices methodologies If this is the role for you please submit your CV at your earliest convenience More ❯

Good understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange Exchange Best Practice Analyzer Report Exchange Performance Troubleshooter Analyzer MPS Report Demonstrated experience in ITIL best practices methodologies If this is the role for you please submit your CV at your earliest convenience More ❯

understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange * Exchange Best Practice Analyzer Report * Exchange Performance Trouble-shooter Analyzer * MPS Report * Demonstrated experience in ITIL best practices methodologies APPLY NOW! Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯

support experience - preferably within an MSP environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must More ❯

Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes! We are looking for an experienced Supply Chain Manager to lead More ❯

environment; Ability to lead both virtual and co-located teams; Ability to influence senior stakeholders both internally and externally with varying objectives. Service Management qualifications would be expected e.g. ITIL, ISO20000 and IT4IT. If you would like to discuss this role in more detail, please send your updated CV to and I will get in touch. More ❯

environment; Ability to lead both virtual and co-located teams; Ability to influence senior stakeholders both internally and externally with varying objectives. Service Management qualifications would be expected e.g. ITIL, ISO20000 and IT4IT. If you would like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯

overall responsibility for the relationship as well as for individual projects or programmes to be delivered. Procurement experience including options appraisal and selection of suppliers/authorising purchases. Desirable ITIL Expert Prince II Project Management NHS systems, data and commissioning processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and More ❯

and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload Helpful and approachable attitude Excellent More ❯

and major incidents Monitoring and reporting of service desk activity Feeding in new and innovative ideas Skills & Experience To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. You will also demonstrate: Accountability and responsibility for your workload Helpful and approachable attitude Excellent More ❯

Project Manager - ITSM (DV cleared) - Outside IR35. DV cleared PM with ITIL/ITSM experience to support it building and deploying an ITSM and CMDB 4 Days a week onsite in Farnborough. 12 months initially. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome More ❯

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. This is an opportunity to work on cutting-edge AI projects and contribute to the development of our AI Lab platform which … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this More ❯

identifying trends in recurring problems. Automation : Use scripting or automation tools to automate tasks and improve efficiency About You To be considered you must have: Understanding of ITIL (Information Technology Infrastructure Library) best practices for service management. Experience with application support tools, monitoring systems (such as App Insights) and troubleshooting methodologies/techniques Knowledge of databases (SQL) & experience with SQL More ❯

cloud elasticity by auto-scaling resources based on business requirements. Ensure Disaster Recovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. Required education None Preferred education Bachelor's Degree Required technical and professional expertise Strong experience in system administration, infrastructure management, and cloud … Azure). Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.). Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes). Strong troubleshooting and problem-solving skills. Experience with ITIL processes and service management. Excellent communication and reporting skills. Preferred technical and professional experience Experience with AI/ML workloads and infrastructure. Knowledge of cybersecurity best practices and threat mitigation. More ❯

a key role in co-designing and supporting the implementation of robust service models that underpin the future digital landscape, ensuring they are fit for purpose and aligned with ITIL best practices. This includes collaboratively developing procedures for incident management, service request fulfilment, change and problem management, and configuration management, as well as identifying the tools and resources required to … designing procedures for incident management, change control, and configuration management. The IT Operations Lead will also support the development of a unified approach to service delivery, aligning processes with ITIL best practices and ensuring that the IT infrastructure supports clinical care, operational management, and performance reporting across the APC. Design and Preparation for Future State IT Service ModelsLead the design … responsibilities. Person Specification Training & Qualificiations Essential Degree in a relevant field such as IT, Computer Science, or Health Informatics (or equivalent level of experience as a manager or leader) ITIL certification (Foundation or higher) in Service Management. Formal training in Digital Transformation or IT Service Delivery within a healthcare or large-scale operational environment. Certification or training in Business Continuity More ❯

architecture, and coding. Collaborate with project managers to deliver projects on time and to spec. Drive innovation through automation, performance optimisation, and continuous improvement. Manage service transitions and support ITIL process improvements. Act as Incident Manager during critical events and provide expert-level support. What we're looking for: We're looking for someone with a strong technical foundation and … additional qualifications or experience, that's a big plus. These aren't essential, but they'll help you hit the ground running. Project management certifications (APM, Prince2, Agile). ITIL Foundation or Practitioner certifications. Experience in database design and supporting line-of-business applications. Why join us? At Basingstoke and Deane Borough Council, we're proud of our innovative, inclusive More ❯

Engineer/2nd Line Support/Field Support Engineer/Microsoft, Windows Server/SCCM/Active Directory/Office 365/Apple OS/Google Chrome OS/ITIL/ServiceNow Salary- £30,000- 32,000 per annum + benefits Car Allowance - £4,500 An Enhanced DBS will be required once the role is secured so candidates must be … Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage In the first instance please submit your CV. More ❯

Job Summary Software Development Project Manager/Permanent/Southampton Country: United Kingdom Location: Southampton Sector: Project Manager Job Type: Permanent Technologies: Project Management software development scrum environment Prince2 ITIL CA Rally Retail Software Development Project Manager/Permanent/Southampton Software Development Project Manager/Permanent/Southampton Posted Tuesday, 13 November 2018 Are you a looking for an … Skills and Knowledge: Educated to degree level in a relevant subject, or with equivalent experiences Accredited project management qualification(s) in a relevant methodology (e.g. SCRUM (Agile), PRINCE2 or ITIL) Proven ability to work in a fast-paced environment, managing multiple planned and unplanned projects, large and small changes, absorbing complex technical and logistical issues and rapidly defining and implementing More ❯

and define managed services for UC, AV/VC, and digital signage. * Translate customer and market needs into scalable service models (SLAs, processes, HLDs, SOWs). * Ensure alignment with ITIL and operational best practices. Commercial & Client Engagement * Support sales with solution design, proposals, and financial models. * Drive commercial competitiveness through pricing, margin analysis, and TCO/ROI assessments. * Present strategies … knowledge sharing. Skills & Experience Required: * Strong expertise in UC, AV/VC, digital signage (e.g., Microsoft Teams, Zoom, Cisco, Crestron, Appspace, Utelogy). * Deep understanding of managed services models, ITIL frameworks, and hybrid/cloud environments. * 10+ years in service/technical architecture, with 5+ in UC/AV/Managed Services. * Proven consulting experience and ability to influence technical … and business stakeholders. Preferred Qualifications: * Degree in Engineering, Networking, or related field. * Certifications: ITIL, CTS, Microsoft 365, Cisco * Experience supporting global clients and services. @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a More ❯

learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing systeme.g.ServiceNow would be an advantage. What's in it for you? At RM we have My Work which provides office-based colleagues More ❯

their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to … their application across range of programs. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

LAN, WAN, WLAN, VPN, firewalls, and intrusion prevention systems Maintain and support Cisco, HP, and Check Point hardware/software Respond to service requests and incidents in line with ITIL processes Monitor and enhance network security controls including web security gateways, NAC, endpoint security, and perimeter defense Contribute to internal reviews, security audits, vulnerability assessments, and penetration testing Support firewall … Secure Access, Cisco ISE, Microsoft Defender XDR, Sentinel, and SentinelOne Comfortable with vulnerability management frameworks and tools Familiarity with network monitoring and performance management Previous experience working within an ITIL-based support framework Hands-on experience with Check Point, Cisco, or Palo Alto firewalls Desirable: Certifications such as CCNA, CCNP, CISSP, or equivalent Experience with Citrix load balancing and Microsoft … Azure networking Knowledge of WAF technologies ITIL Foundation certification More ❯