26 to 39 of 39 ITIL Jobs in Hampshire

skills gained through a combination of alternative study and employment. Evidence of continuing professional development pertaining to this post. Desirable Vendor certification relating to network and/or telecoms. ITIL Practitioner Qualification PRINCE2 Certification Experience & Knowledge Essential Extensive IT experience, focussing on digital infrastructure, gained within an enterprise environment. Evidence of delivering digital solutions across multiple disciplines. Knowledge of IT More ❯

and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI (including Agentic and Generative) and ML, ITSM including ITIL an ESM, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications More ❯

review of Technical Documents Experience of working in an outsourced environment particularly SIAM and also with Cloud service providers eg IaaS PaaS and SaaS Proven track record of operating ITIL Service Management processes especially Incident Problem Change and Configuration Management Excellent communication skills at all levels with the ability to translate IT change issues into business related vocabulary. If you More ❯

Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: Experience of working within a Joiners, Movers and Leavers process A sound understanding of hardware knowledge, especially with More ❯

on experience with FSM and Service Portal/CMS Strong scripting skills (JavaScript, AngularJS, HTML, CSS) Experience creating custom widgets and UI components Solid understanding of ITSM processes and ITIL best practices Confident in engaging stakeholders and owning end-to-end delivery ServiceNow Certified System Administrator (highly desirable) Any of: CAD, CIS-ITSM, CIS-FSM, CIS-CSM, CIS-HRSD Role More ❯

environment; *Ability to lead both virtual and co-located teams; *Ability to influence senior stakeholders both internally and externally with varying objectives. *Service Management qualifications would be expected eg ITIL, ISO20000 and IT4IT. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. More ❯

regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery – ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. Governance, Security and Compliance – ie Support Cyber Essentials Plus and ISO 27001, ensure adherence to patching, backup and endpoint compliance metrics. The Ideal Candidate … Microsoft 365, Azure AD/Entra ID and Intune endpoint management (or very close experience to this) Understanding of networking fundamentals, patch management and system monitoring. Practical knowledge of ITIL principles Confident in coaching/mentoring/motivating others. In terms of personal attributes, it’s important you are methodical, calm and able to make decisions, work independently and take More ❯

with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure & Operations setting. More ❯

within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider industry; public sector or MOD. * Working More ❯

assumptions, and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about this role then we would like to hear from you! Please More ❯

be based on an Umbrella solution. Essential skills/experience required: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification Role/responsibilities: Identify priorities for change to enable delivery at pace Lead and influence the More ❯

business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation; Acting as champion for the departments ITIL processes, providing professional guidance in and execution of Incident, Change, Release, Problem, Performance, and Availability Management; Ensuring all systems hosted within the Trust Data Centres are operating at their optimum … in at least one or more of the following; Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), Certified Virtualisation Expert (CVE) or Citrix Certified Architect (CCA). ITIL Foundation Certificate Evidence of continuing professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will More ❯

assumptions and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: * ITIL (Information Technology Infrastructure Library) Certification * IT4IT Certification * COBIT (Control Objectives for Information and Related Technologies) Certification We are an equal opportunity employer and value diversity in our company. We do not discriminate More ❯

will also plan for ongoing maintenance. You will also ensure our clients IT infrastructure and services remain resilient and recoverable in the event of disruption. In depth expertise in ITIL frameworks is essential. Previous experience in disaster recovery planning and risk management is also essential. The ability to work closely with business, technical and vendor stakeholders. Engagement via Umbrella Company … Conduct risk assessments of existing infrastructure services enabling identification of mitigation strategies. Develop and document disaster recovery plans and runbooks. Manage and run regular Disaster Recovery exercises. Compliance with ITIL best practices for risk and recovery management. Collaborate with service owners, dept. heads and vendors to ensure new DR processes are built into future designs. Advise incident and problem management … management leadership. Strong knowledge of ITIL. Relevant experience developing and implementing DR plans in large-scale enterprise environments. Infrastructure resilience and failover strategies. Ability to engage with senior stakeholders ITIL v4 certification Knowledge of regulatory requirements for IT risk and resilience e.g. ISO 22301, ISO 27001 Experience working in highly regulated environments. Reasonable Adjustments: Respect and equality are core values More ❯