18 of 18 ITSM Jobs in Hampshire

into live support. Champion IT service best practices and contribute to evolving support standards and procedures. Technical Skills & Knowledge: Experience working in a Windows environment. Solid understanding of IT Service Management frameworks and tools (e.g. Cherwell). Experience with monitoring and management tools (e.g. SCCM, SCOM, PowerShell). Proficiency in Active Directory and device management platforms (e.g. Intune, DataJar). More ❯

Health Care Scheme Life Assurance 26 days holiday + bank holidays Holiday Flex Scheme Share Save Scheme What Will I Be Doing: * Ensure that all tickets raised via our ITSM portal, telephone or walk up are logged, triaged, and managed through to resolution within agreed SLA's * Ensure triage of tickets is performed to a high standard so that tickets More ❯

OCSP, key management). Windows Server administration and PowerShell scripting. Network fundamentals: DNS, DHCP, TCP/IP. Familiarity with security frameworks (FIPS 140-2, NIST, GDPR). Experience with ITSM processes (incident/change/problem management). Exposure to cloud services (Azure, AWS, Intune). Strong documentation and troubleshooting skills. Preferred Certifications CompTIA Security+ or relevant vendor certification (desirable More ❯

Hyperconverged Infrastructure (HCI) solutions. Experience in LAN, WAN technologies in large, complex enterprise networks. Proven ability to work in fast-paced technical environments with competing priorities. Experience with IT Service Management systems. Experience supporting the following technologies: Windows Server/RHEL 8 9, Active Directory, Group Policy, VMware vSphere, Core Wintel services including DNS, DHCP, DFS, WSUS, WINS Strong understanding More ❯

as VMware or Hyper-V. Proficiency in desktop support, including Windows 10/11 and Office 365. Networking knowledge (TCP/IP, DNS, DHCP, VPNs, VLANs). Familiarity with ITSM tools and ticketing systems. Excellent problem-solving and communication skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications and More ❯

depth understanding of the MODs digital transformation programme. This includes the Cap SP and Cap C4ISR portfolios that will contribute to the Digital Targeting Web. Understanding of autonomous systems, ITSM, application of AI/ML technology (to solve problems) desirable. Clearance Required: Clearance to Start: SC Clearance for Role: DV What we do for you: At Leidos we are PASSIONATE More ❯

Requirements Proven experience in IT Management, ideally in a fast-scaling environment Strong hands-on expertise across Infrastructure, Networking (WAN/LAN) and ERP projects Excellent knowledge of IT service management and IT security/Cyber Security best practice Effective team leader and confident cross-functional communicator Microsoft tech stack; Dynamics 365, SharePoint, Azure is desirable Please apply direct to More ❯

high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers More ❯

high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers More ❯

their application across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications More ❯

skills include: Proven experience defining and maintaining technical solutions for large programmes. Strong knowledge across core IT domains: Cloud, Infrastructure & Networks, Applications, Data/Analytics/AI/ML, ITSM, Cyber Security, Automation. Track record of designing complex, mission-critical systems that meet customer needs while staying deliverable to time and budget. Excellent communication skills - able to articulate and justify More ❯

1st class skill up opportunities with new certification support Excellent career progression program What Youll Do Provide 3rd Line support in a secure cloud and network environment. Use IT Service Management Toolset to manage incidents and requests. Monitor and triage events using event management tooling. Escalate and resolve incidents, driving service improvement. What You'll Need Experience with: NSX-T More ❯

UK Eyes Only (UKEO) A growing consultancy working on high-profile defence and national security programmes is looking for a Major Incident and Change Manager to strengthen its IT Service Management capability. This is a pivotal role, combining structured change management with rapid, decisive leadership of major incidents in complex, secure environments. You'll be at the heart of keeping … Excellent stakeholder communication skills, including crisis comms to senior leadership and customers Experience running Change Advisory Boards and maintaining change schedules Ability to identify and implement continuous improvements in ITSM processes Organised, adaptable and resilient with a collaborative leadership style Why this role? Work at the heart of a business delivering critical services to defence and national security clients Take More ❯

Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, trigae and escalation is critical to the role. Maintaining and supporting the backup and storage solution, to allow high availability of data … for this high level government account. Your transferable skills and experience: vCentre Event Management Tooling (SCOM) Dell EMC Storage solutions (Including Avamar & Data domain) SCCM/MCM patch deployment ITSM Tooling Active Directory Windows Server Microsoft PKI This role requires candidates to be eligible and willing to undergo a high level of security clearance More ❯

as a 3rd Line Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in the monitoring and management of network … operations using Event Management tooling. Provide high-level technical support and troubleshooting for network issues. Engage daily with customers and stakeholders using the IT Service Management Toolset. Triage and escalate issues as necessary to ensure rapid resolution. Maintain and manage network security protocols and configurations. Required Skills & Qualifications: Proficiency with VCenter NSX-T. Experience with Cisco Firepower Management Centre. Strong More ❯

will play a key role in supporting both physical and virtual network solutions, collaborating with engineering and design teams. Responsibilities: - Responding to escalations from 2nd Line daily checks using ITSM tooling. - Managing PKI certificates for networking devices (physical and virtual). - Distributing software, firmware, and security updates for network devices. - Supporting and collaborating with design and engineering teams. - Maintaining and … Management (e.g. Cisco Firepower Management Centre). - Network Devices (Cisco IOS, NXOS, FXOS; Juniper Devices & JUNOS). - Network Authentication (e.g. Cisco ISE). - Event Management Tooling (e.g. SolarWinds). - ITSM Tooling & Processes. - Cloud Administration (e.g. Broadcom vCenter - user experience rather than administration). Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions More ❯

Performing daily checks and lifecycle management of storage solutions Supporting patch deployment via SCCM/MCM Administering Active Directory and Windows Server environments Collaborating with stakeholders and customers via ITSM tooling Contributing to documentation and service improvement initiatives What were looking for: Experience supporting enterprise storage and backup environments like Dell EMC or similar Familiarity with SCCM/MCM for … patch deployment, General MS stack infrastructure skills with tools like - Active Directory and Windows Server administration Proficiency with ITSM tooling and strong troubleshooting skills Experience supporting secure government or MOD environments is highly advantageous Please note: This role requires active DV clearance to start. Candidates must be sole British citizens and eligible to undertake and maintain high-level security clearance. More ❯

to join our team supporting 2nd and 3rd Line engineers. Your role will involve assisting a high-profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. Your skills and experience ITSM Tooling Event Management Tooling (SolarWinds and SCOM) MECM SCCM More ❯