team members). Act as the primary point of contact for escalations and complex issues. Ensure alignment across teams and maintain high standards of communication. Identify opportunities for process improvements and implement solutions that enhance quality, efficiency, and the customer experience. Coach and support team members and line managers to drive performance and engagement. Cross-Department Support Monitor departmental … reports on quality, escalations, and team performance. Collaborate with development teams to test and validate updates to customer-facing platforms and internal tools. Maintain accurate and up-to-date process documentation. Travel to outsourced partner locations (India, Philippines, USA) when required. Support the Head of Support with additional projects as needed. Skills & Experience Proven experience leading or supervising support More ❯
a variety of instruments, supporting the full lifecycle from requirements through to release and customer support. You’ll work with the latest wireless and telecommunications technologies, contributing to continuous improvement and helping deliver high-quality products to market. Key Responsibilities for the Software Developer Signal C++ job in Fleet: Develop measurement applications for spectrum analyser instruments. Work across the … to release and customer support. Collaborate with colleagues on leading-edge wireless and telecommunication technologies. Work independently or as part of a team, depending on the task. Contribute to process improvements to ensure timely delivery of high-quality products. Required Experience and Skills for the Software Developer Signal Analysis job in Fleet: Degree in Computer Science or Electronic Engineering. More ❯
a variety of instruments, supporting the full lifecycle from requirements through to release and customer support. You’ll work with the latest wireless and telecommunications technologies, contributing to continuous improvement and helping deliver high-quality products to market. Key Responsibilities for the Software Developer Signal C++ job in Fleet: Develop measurement applications for spectrum analyser instruments. Work across the … to release and customer support. Collaborate with colleagues on leading-edge wireless and telecommunication technologies. Work independently or as part of a team, depending on the task. Contribute to process improvements to ensure timely delivery of high-quality products. Required Experience and Skills for the Software Developer Signal Analysis job in Fleet: Degree in Computer Science or Electronic Engineering. More ❯
Southampton, Hampshire, South East, United Kingdom
Latitude Recruitment
programming Responsibilities Diagnose to board level, repair, commission and test hardware systems Set up static IP addresses on local networks Creating step by step test documentation Identify and implement process improvements When required remote support to field engineers and customers across the UK and Europe There will be extensive training for this role, including across thehardware and software systems. … of configuring local network addresses,setting IP addresses and basic software programming. Alsoexperience of creating step by step test documentation, setting up IP addresses on local networks, and implementing process improvements would be preferred. Any military or aerospace experience would be an advantage for this role, although not essential. Salary/Hours/Benefits £38,000 - £40,000 Training More ❯
find and diagnose to board level, repair, commission and test hardware systems Set up static IP addresses on local networks Creating step by step test documentation Identify and implement process improvements When required remote support to field engineers and customers across the UK and Europe There will be extensive training for this role, including across the hardware and software … local network addresses, setting IP addresses and basic software programming. Also any experience of creating step by step test documentation, setting up IP addresses on local networks, and implementing process improvements would be preferred. Team leading experience is an advantage and computer repairs experience would be ideal. Desirable - System repairs experience in Aerospace or MOD Salary/Hours/ More ❯
