2 of 2 Customer Retention Jobs in Hertfordshire

world-class CRM function, and we're looking for the right person in the right seat -someone who brings sharp thinking, strong lifecycle experience, and a genuine passion for customer retention and loyalty. As our CRM & Marketing Automation Manager, you'll own the full customer journey - ensuring we have 100% comms coverage across all lifecycle stages … Operations team, including a dedicated CRM Marketing Operations Manager who will handle campaign setups, tagging, tracking, and technical execution. This allows you to focus on what matters most: strategy, customer impact, and business growth. You'll thrive here if you're resourceful, commercially minded, and love building intelligent marketing journeys that convert, retain, and delight. We're mid-flight … but can also help lead the charge in embedding best-in-class CRM thinking across the organisation. What You Will Do Lifecycle Marketing Strategy -Define and execute the full customer lifecycle strategy across onboarding, engagement, retention, churn prevention, win-back, and reactivation. You'll identify key lifecycle moments and build targeted campaigns that maximise player value. More ❯

developers to create a high quality, scalable and performant mobile application. You will be responsible for the development of the iOS mobile Grade "A" application strategy.You will always place customer needs at the heart of the software development process What you'll be doing Technical Leadership Lead the iOS development team in the design, development, deployment, and maintenance of … Rate - A reduction in the volume of App crashes per user or session. App Performance Metrics - user facing metrics e.g. application load times, responsiveness of features, memory usage, etc. Customer Satisfaction User Retention & Engagement Metrics Customer Issue Resolution - issues raised and resolved within a defined period. Team Productivity & Growth Developer Growth & Retention - improvement in More ❯