17 of 17 Service Delivery Jobs in Kent

Description The Service Delivery Manager provides visible leadership across operational service teams, ensuring high-quality, customer-focused IT services are delivered in line with contractual obligations, service levels and business objectives. Acting as a trusted customer advocate and key escalation point, the role leads performance management … stakeholder engagement, continuous improvement and effective day-to-day service governance across on-site and remote teams. Key leadership and service delivery responsibilities Lead, motivate and develop operational teams, creating a positive, accountable and customer-focused culture across Onsite Services, field, campus and support functions. Provide clear ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview: This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

Service Delivery Manager (D365 & M365) Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth. Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services. With … Overview This role exists to ensure our customers consistently experience the value of working with Infinity - not just through stable services, but through proactive delivery that drives trust, retention, and expansion. You’ll sit at the centre of the customer relationship, connecting delivery, support, and commercial teams ...

Infinity Group is looking for a Service Delivery Manager (D365 & M365) to drive customer value, retention, and growth. You will own the customer relationship and orchestrate delivery across teams to ensure services are stable, proactive, and aligned with business outcomes. Based in the UK, this remote role … emphasizes ownership, performance, and cross-functional collaboration to turn service delivery into a competitive advantage for customers and the business. #J-18808-Ljbffr ...

party suppliers and internal teams are technically sound and integrate coherently into the target architecture. You will work closely with senior leaders, programme and service delivery teams, business stakeholders and solution partners. You will be expected to operate credibly and independently, exercise sound judgement on complex or contentious … across change initiatives, assessing conceptual, logical and solution architecture artefacts produced by third parties and internal teams. Work with Technology, business stakeholders, programme management, Service Delivery and third-party suppliers to define pragmatic, cost-effective and workable solutions. Maintain and improve architecture standards, principles, repositories, assurance processes ...

strategic and operational leadership across multiple functions, including: Development Testing Project Management Cyber and Information Security Business Information and Data Infrastructure and Networks IT Service Delivery and Support Why Join Logistics UK? Logistics UK, formerly the Freight Transport Association is one of the biggest business groups … innovation to improve operational efficiency, customer and member experience, and employee productivity. Advise senior leaders on technology opportunities, risks and emerging trends. Technology Operations & Service Delivery Provide leadership across Software Development, Testing, Project Management, Cyber and Information Security, Data & Business Information, Infrastructure & Networks, and IT Support. Ensure technology ...

Infinity Group, a UK-based Microsoft Cloud Solution Partner, is hiring a Service Delivery Manager (D365 & M365) for a remote role with unlimited holiday. You will own the customer relationship, drive value across Dynamics 365, Microsoft 365, and Azure, and coordinate delivery, support, and sales to ensure … proactive service and growth. You will lead incidents end-to-end, leverage data for continuous improvement, and partner with teams to deliver a consistent, trusted customer experience that #J-18808-Ljbffr ...

Tialis Limited is seeking a Service Delivery Manager to provide visible leadership across operational service teams, ensuring high‐quality, customer‐focused IT services are delivered in line with contractual obligations and business objectives. The role acts as a trusted customer advocate and escalation point, leading governance, performance ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. Key Responsibilities Manage and develop a portfolio of approximately 100+public sector accounts, driving ...

engineers. You’ll be the subject expert for your scrum, supporting your team in day‐to‐day work, providing technical direction, and ensuring delivery of key deadlines. As a top‐tier Microsoft partner, Influential has access to the leading technologies within the Microsoft stack, so you’ll be expected … vision for our clients. Provide third‐line support for solutions in production. Hands‐on coding in C# .NET. Collaborate closely with development, product, and service delivery teams in an Agile environment. Share ideas for improvements, experiment with new technologies, and make recommendations for change where relevant. Offer technical ...

deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource … successfully deliver new technology and data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition ...

building your own? We're an established IT Managed Services business with around £700k turnover, an existing customer base and a strong technical/service delivery team. We're now looking for an entrepreneurial, commercially driven MSP professional to take ownership of our new business growth. This … traditional sales role. You'll work alongside the existing Service Director and owners to build the commercial side of the business, with your primary focus being winning new managed service contracts. Your opportunity Target SMEs with 10-50+ IT users Sell managed IT support, cyber security, hardware ...

Role You will be responsible for maintaining, repairing, and upgrading a range of door entry and access control systems, ensuring reliable operation and excellent service delivery to residents and stakeholders. Key Responsibilities Fault finding, repairs, servicing, and maintenance of communal door entry and access control systems. Reactive attendance … faults and breakdowns. Commissioning and configuration of access control systems following upgrades and installations. Completing preventative maintenance activities and supporting system improvements. Maintaining accurate service records and documentation. Managing van stock levels and ordering materials where required. Working safely and in line with health and safety procedures. Providing ...

opportunity to shape the secure, resilient digital services that support our colleagues and residents. Reporting to the Digital Technology Director, you will lead our service delivery, infrastructure and cybersecurity teams. You will set high standards for operational performance, strengthen our cyber resilience and ensure our cloud … premise technology is reliable, secure and easy to use. This is a visible and influential role. You will help shape strategy, lead service improvement, manage key technology partners and lead our resilience and response to major incidents. You will also build digital capability across West Kent and deputise ...

adoption while ensuring investments align with business goals and support growth. This role leads across Development, Testing, Infrastructure, Cyber security, Data governance, and IT Service Delivery, guiding senior leaders and external partners to maximise value. #J-18808-Ljbffr ...

complete tasks online. You will develop online forms and workflows, advise on content best practices, and work with multidisciplinary teams from discovery through live service delivery. #J-18808-Ljbffr ...

customers. Have you built strong hands-on experience across Microsoft 365, Windows infrastructure and networking. Are you looking for a varied role combining project delivery, onsite customer visits and complex technical troubleshooting. We are working with an established IT managed services provider in Herne Bay looking … Projects & Infrastructure Engineer to join their team. This is a varied, hands-on role combining technical project delivery, onsite customer visits and escalation support for the Service Desk. You will work across Microsoft cloud services, Windows infrastructure and networking, helping customers keep their IT secure, reliable and working ...