16 of 16 Service Delivery Jobs in Kent

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Hours per week - Monday to Thursday - 1.30pm - 5.30pm, Friday 10am -2pm As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. ...

service. You'll be responsible for supporting a wide range of enterprise IT systems, ensuring they are maintained and restored quickly while meeting agreed service levels. Key Responsibilities Diagnose, troubleshoot and resolve faults across server, storage and network infrastructure. Attend customer sites to provide hardware maintenance, break-fix support … technical assistance. Take ownership of customer incidents from initial diagnosis through to resolution, ensuring Service Level Agreements (SLAs) are achieved. Investigate technical issues and implement effective solutions. Arrange replacement parts and coordinate repairs where required. Provide technical support and guidance to customers and internal teams. Assist with pre-sales ...

area. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

Role: IT Helpdesk Manager Location: Kent (on-site) Salary: £40,000-£50,000 Permanent, Full-Time The Company A well-established managed service provider supporting a broad client base across the UK. The business has recently expanded and is building out its operational leadership team to support continued growth. … strong technical capability behind it. The Role We are looking for an organised and capable Helpdesk Manager to take ownership of day-to-day service desk operations. This is primarily a people and process leadership role, you will manage a team of six technicians, ensure work is allocated effectively ...

Role: Senior IT Technician Salary: Up to £40,000 Location: Tunbridge Wells Setup: Full Time | Permanent Our client is a well-established managed service provider with a long track record of delivering tailored IT solutions to businesses across the UK. They work as a genuine extension of their clients … knowledge (Intune, Purview, Security, Azure, Entra) * Working knowledge of GDPR, ITIL-aligned systems and security best practice * A collaborative approach to leadership and service delivery * Able to juggle multiple priorities and complex technical challenges * Excellent documentation, planning and client communication skills Nice to Have (Not Essential) * Certifications ...

with clinical, operational, and technical stakeholders to gather and document business requirements Analyse current processes and identify opportunities for efficiency and optimisation Support the delivery of digital transformation projects (e.g. system upgrades, new platform implementations) Produce high-quality documentation including BRDs, process maps, user stories, and functional specs Facilitate … Offer Hybrid working model (mix of onsite in Canterbury and remote) Collaborative, purpose-driven environment Opportunity to make a tangible impact on service delivery and patient care Competitive salary and benefits package Benefits of becoming an Office Angels Temp Weekly Pay Up to 28 days annual leave Dedicated ...

Build a robust pipeline of opportunities across signage manufacture, installation, maintenance, refurbishment, and nationwide rollout projects. Generate new recurring revenue through maintenance contracts and service agreements. Lead presentations, proposals, tenders, and contract negotiations. Represent the business at industry events, exhibitions, and networking opportunities. Account Management Manage and grow relationships … projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer satisfaction. Signage Maintenance Sales Drive growth of planned preventative maintenance (PPM) and reactive maintenance services. Identify opportunities to convert project-based customers ...

Cyber & Network Security Manager We are seeking an experienced Cyber & Network Security Manager to lead the delivery of all security operations, drive cyber incident response, and provide enterprise-wide oversight of network security. This is an operational leadership role at the centre of the cyber defence function. You will … organisation from evolving threats while ensuring security controls remain effective, resilient, and aligned to business objectives. Key Responsibilities Lead the day-to-day delivery and continual improvement of Security Operations Centre (SOC) services. Act as the senior operational escalation point for cyber security incidents and major security events. ...

Line, Technical support, Customer support, Logfiles, Scripting, PowerShell, Bash, Python, Azure, API's, SQL, ITSM (Halo, Jira, ServiceNow), Problem Solving, Incident Management, Service Delivery, Customer Focussed Great new permanent opportunity for a Tech Support Specialist to join our client. Based in SE England, the role is home-based ...

Director role with enterprise-wide impact. This is a strategic leadership position focused on leveraging digital, data, and technology to improve operational performance, simplify service delivery and enhance outcomes for both customers and employees. The Role As Digital Transformation Director, you will shape and lead the organisation … technical position. You will play a critical role in enabling the organisation to: Improve profitability through automation, integration, and enhanced performance insights Develop new service offerings, supporting future programmes and market opportunities Drive organisational transformation, enabling a more integrated and scalable operating model Support sustainable growth, building digital foundations ...

highly skilled and motivated Senior Software Developer to join our newly formed Automation and AI team. This is a key role supporting the delivery of our digital transformation strategy, with a focus on building scalable, secure, and user-centred solutions using Microsoft technologies. As part of Kent Police … commitment to innovation and public service, you will play a pivotal role in developing, and delivering robust automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies. You will support the technical implementation of our Centre of Excellence (CoE) and ensure the secure and scalable deployment ...

address issues such as drift, hallucinations and latency. Contribute to AI engineering standards, guardrails and best practices, and support incident investigation and resolution with Service Delivery. Ensure solutions comply with security, privacy, compliance and ethical AI requirements, including access controls, data protection and risk assessments. Share knowledge and mentor … Familiarity with cloud platforms (ideally Azure) and AI services (e.g. Azure OpenAI, Azure Machine Learning, or equivalents). Experience working in agile, cross-functional delivery teams. Desired but not essential.... Postgraduate study or certifications in AI, machine learning or data science. Cloud certifications (e.g. Azure, GCP, AWS) and relevant ...