26 to 29 of 29 Customer Experience Jobs in Lancashire

Manager will lead the development and management of the core range of AJ Bell investment products. This role requires a detailed knowledge of the investment industry, market trends and customer needs. You will work closely with cross-functional teams to ensure the successful development of a range of products for the AJ Bell platform ensuring our continued growth and … our business vision. What does the job involve? Define the product vision through understanding the needs of our customers and create products which deliver new business goals and delightful customer experiences Drive innovation by staying abreast of industry trends, changes in the regulatory environment, emerging technologies, and competitor products. Conduct market research and analysis to identify emerging trends, customer … the range of products. Analyse data and metrics to make informed decisions and optimise product performance Create and maintain product roadmaps and backlogs, prioritising features based on business goals, customer feedback and regulatory requirements Ensure the D2C products comply with FCA regulations and industry standards, in particular, regarding the Consumer Duty. Work closely with compliance, technical and legal teams More ❯

Are you a Website Wonder? Do you love Website Merchandising? Do you want to be part of a high performing ecommerce team? Time to bring your stylish experience to my client! As the Website Merchandiser, you'll be stepping into a key role within the ecommerce team, helping to drive the day-to-day trading activity across my clients … B2B and B2C websites. With a strong focus on detail and commercial performance, you'll be instrumental in maintaining a high-quality customer experienceensuring product listings are accurate, engaging, and optimised for visibility and conversion. Your work will directly support the wider digital strategy and ongoing growth in the vape industry. So What Will YOU Be Doing? Managing the … Support marketing campaigns through onsite scheduling and merchandising Write engaging blog content aligned with industry trends and SEO best practices Use tools like Google Analytics and Phocas to analyse customer behaviour Recommend and implement site improvements based on data insights Brief new functionality and support testing of ecommerce developments What Will YOU Bring to the Role? 2+ years experience More ❯

and compliance with WCAG 2.2 AA standards. Foster Discovery Culture – encouraging rapid experimentation, user engagement, and continuous learning. About You You are a passionate, discovery-led designer with significant experience in large, regulated organisations. You bring: Depth in UX and product design , with breadth across service design, user research, content design, design systems, or strategy. The ability to inspire … of interaction design, user behaviour, and usability principles . Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence with design systems. Hands-on experience conducting user research, usability testing, and UX evaluation methods . Knowledge of WCAG 2.2 AA standards , product discovery, experimentation, and agile product development. Why Join Us? This is a … fantastic opportunity for a designer who is passionate about UX and product design , transforming customer experiences, and raising the bar for design excellence. You’ll be empowered to drive meaningful change, influence strategy, and deliver products that truly make a difference. Interested? Please Click Apply Now! Senior Product Designer (UX) - Manchester - £60-70K More ❯

working in a collaborative environment supporting a highly diverse range of customers including staff, students and associate members. We are interested in hearing from candidates who can demonstrate excellent customer service from a previous service desk environment. This is a fantastic opportunity for anyone who is interested in continuing their professional development, working on a desk that handles a … the advertised closing date if a high volume of applications are received. So what will the role involve? Working on a busy service desk using a varied range of customer support methods including telephone, online chat and email Working with IT helpdesk case management tools Delivering against our Service Level Agreements and Key Performance Indicators Supporting technologies like Office … but the reality is we do so much more than that! We explore new technologies, we strive to innovate whilst all along, placing a strong focus around improving the customer experience. Our ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital More ❯