26 to 35 of 35 Service Delivery Jobs in Lancashire

encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to … identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical … queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when More ❯

meet HTM 03-01 standards. Reviewing validation reports, identifying remedial actions, and ensuring follow-up will also be key responsibilities. Building strong client relationships and spotting opportunities to improve service delivery will be central to your success. The ideal candidate will have hands-on experience with HTM 03-01, including practical knowledge of cleanrooms, LEV systems, or similar More ❯

As a Power Platform developer, you will play a key role in designing, building, and supporting a range of critical business applications. You'll work closely with stakeholders and delivery partners to provide high-quality solutions, while also supporting and mentoring more junior developers as the team grows. This is an exciting opportunity for someone who thrives in an … environment and wants to make a real impact by delivering digital services at scale. Key Responsibilities: Design, develop, and implement solutions using Power Platform, and Azure DevOps. Support the delivery of large, complex business systems such as case management and testing platforms. Build APIs and integration's to connect systems and improve service delivery. Apply modern software engineering … Fx, Power Automate, Model/Canvas Apps, and Dataverse. Familiarity with ALM pipelines, Azure DevOps, and PowerShell. Experience working within CRM Systems (ideally Dynamics) Hands-on experience in agile delivery environments, working closely with product owners, testers, and analysts. Strong problem-solving skills with the ability to explain technical issues to non-technical stakeholders. Experience mentoring and coaching others More ❯

of both. Ideally you will be able to commute to our Manchester office for meetings and to collaborate with the Support team. Day to day you will: Own the delivery of the support function in the UK Contribute to account management of key customers, understanding the entirety of the customer position, including challenges, project work, issues and risks Operate … a career at Alcidion could be for you. To be successful in this role, you will be a people-orientated professional who is passionate about driving the highest quality service delivery. You will have good understanding of the concept of building cohesive teams, importance of training, developing and coaching support teams as well as service desk specific SLAs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

Field Service Engineer About the Role We’re looking for a Field Service Engineer to support customers across Manchester. You’ll be responsible for diagnosing, repairing, and maintaining hardware equipment and Multi-Functional Devices (MFDs), ensuring minimal downtime and excellent service delivery. The role involves both technical expertise and strong customer interaction. Key Responsibilities & Skills Diagnose and … repair faults on MFDs, replacing parts where necessary. (Training provided) Install, configure, and update firmware/software. Perform quality checks and provide clear service reports. Driving License Needed (Any experience as an IT Field field engineer is preferred) Experience fault-finding and repairing MFDs (Multi function devices) or similar equipment. Strong IT knowledge Experience with Hardware/Software support … What’s on Offer Salary £26,000-£28,500 (DOE) Fully maintained company car Company fuel card. Remote/Travel/Client Site Competitive salary (rising each day per service) bank holidays. Pension scheme & life cover. Healthcare cash plan & wellbeing support. Staff perks platform Volunteer days. Career development and progression opportunities. Location: Manchester & Remote Hours: Mon–Fri, 37.5 hrs More ❯

for the people and communities we support. Turning Point leverages cutting-edge cloud technologies like Microsoft Azure, AWS, and Oracle Cloud Services to enhance their digital presence and improve service delivery. We are now recruiting for Senior Enterprise Infrastructure Architect who will play a vital role in guiding the strategic and operational direction of our IT infrastructure and cybersecurity. … strategy and the evolving cybersecurity landscape. This includes the integration of cloud services from Microsoft Azure, AWS, and Oracle Cloud Services. Collaborating with other IMT staff, stakholders and cloud service providers to ensure the seamless integration of infrastructure projects, thereby enhancing operational resilience and cybersecurity defenses. Overseeing the Enterprise Architecture strategy, managing its performance, cost-efficiency, and security, and … handling relationships with external vendors to ensure the delivery of high-quality services. This includes managing cloud-based Enterprise Architecture strategies. Providing insightful recommendations and leading the implementation of approved infrastructure initiatives while staying abreast of emerging technologies, cybersecurity threats, and industry developments. This includes leveraging cloud technologies. Please see the attached JD for further information. Ideal Candidate You More ❯