Junior IT Support
- Hiring Organisation
- DBCharles Recruitment Limited
- Location
- Lincoln, Lincolnshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,500 per annum, Inc benefits
Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...