20 of 20 Customer Service Jobs in Lincolnshire

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … required to improve Sales Operations business processes across Europe through defining, documenting, and implementing an improvements program that delivers efficiency & effectiveness benefits to the customer service teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated … into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuous improvement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player More ❯

Field Service Engineer – Lincolnshire Region Location: Lincolnshire (Field-Based) Job Type: Permanent, Full-Time, Day Shift Monday to Friday On-Call Requirement: Included (Rota-Based) Salary: Negotiable DOE An established and respected industry leader in specialist communication systems is seeking a proactive and skilled Field Service Engineer to … join their dedicated service team, covering the Lincolnshire area. This field-based role offers a varied and rewarding career opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working independently in dynamic environments. Key Responsibilities: Attend customer sites to investigate, diagnose and resolve … range of communication systems (including Warden Call, Nurse Call, and Door Entry). Carry out reactive and planned maintenance visits with a focus on customer service and technical excellence. Participate in a 24/7 on-call rota providing emergency support. Complete detailed reports outlining site issues, root More ❯

a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer … post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support … process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. More ❯

2ndLine Service Engineer A fantastic opportunity arisen for an 2ndLine Service Engineer to join national IT Support company based in Lincoln. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making a genuine difference to … their clients. Over the years they have built a reputation for excellent service by putting the customer experience at the very core of the company values and encouraging the power of their team ' we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the … strongest of teams! As a 2ndline engineer your role will be a mix of working on client projects and service desk escalations, On-Site Installations. The role will require you to have excellent technical and problem resolution skills. This role is an important technical position as a valued member More ❯

We are looking for a Service Desk Analyst Level 1 to join the Frontier team, based at Witham St Hughs on a permanent, full-time basis. You will provide first level support, covering a large number of applications and systems, user administration and escalation of issues within the team. … Previous experience working in a customer service environment is essential. Previous experience working in a technical or troubleshooting environment would be preferred but is not essential as full training will be provided. At Frontier, the Technology Team strive to deliver brilliant experiences for customers and colleagues. We want … retail discount scheme and free eye test vouchers About You Previous experience in a problem-solving environment with a high interest in technology Strong customer service experience Excellent verbal and written communication skills Professional attitude with a willingness to learn and develop Proven attention to detail and commitment More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

digital divide and empowering people with access to information, education, and opportunities. Full Training & Support: Receive comprehensive training on our products, sales techniques, and customer service, plus ongoing support from your manager and team. Be Equipped: Utilise company iPads/tablets to update systems, access product information, and … enhance customer interactions. Positive Company Culture: Be part of a dynamic and supportive team that values innovation, collaboration, and making a positive impact on the community. What you'll do as a Field Sales Executive: Engage with residents in newly built rural areas, building rapport and understanding their needs. … through face-to-face sales, local events, and community engagement activities. Build relationships and sign up customers for top-notch broadband deals, providing excellent customer service and ensuring a smooth onboarding experience. Do you have what it takes to be a successful Field Sales Executive? Experience in customer More ❯

Field Service Engineer – Lincolnshire Region Location: Lincolnshire (Field-Based) Job Type: Permanent, Full-Time, Day Shift Monday to Friday On-Call Requirement: Included (Rota-Based) Salary: Negotiable DOE An established and respected industry leader in specialist communication systems is seeking a proactive and skilled Field Service Engineer to … join their dedicated service team, covering the Lincolnshire area. This field-based role offers a varied and rewarding career opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working independently in dynamic environments. Key Responsibilities: Attend customer sites to investigate, diagnose and resolve … range of communication systems (including Warden Call, Nurse Call, and Door Entry). Carry out reactive and planned maintenance visits with a focus on customer service and technical excellence. More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

for a company in Grimsby and Surrounding Areas. To apply for this opportunity you must have or hold the following: • Fire alarm installation and service experience • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work … range of services including design, maintenance and installation of fire, intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Grimsby and the surrounding areas. More ❯

you passionate about tech and eager to grow your skills in a dynamic environment? We're hiring an IT Technician for a thriving Managed Service Provider (MSP)! Your Role: Provide 1st and 2nd line support to clients Troubleshoot hardware, software, and network issues Assist with system upgrades, installations, and … configurations Deliver outstanding customer service What We're Looking For: Strong problem-solving skills and attention to detail Experience with Windows, Microsoft 365, and networking basics A passion for technology and helping others Relevant IT qualifications or certifications are a plus! Why Join? Career growth in a fast More ❯

requests across the college. Maintain high standards of housekeeping and organisation within the quality team. Minimum Requirements Level 2 qualification in Business Administration or Customer Service or equivalent experience. Previous experience in quality assurance/admin in education. Good knowledge of Microsoft Office applications. Effective organisation, prioritising, and More ❯

the initial progress of ICT support requests including categorisation and allocation via our Helpdesk system whilst being an advocate in the use of self-service options for customers using the ICT service. To also manage and administer asset and contract Management systems and all relevant administration tasks that support … Main Responsibilities To monitor and maintain the Helpdesk System, logging, assigning, and closing calls as appropriate To provide support and insight as the frontline service to all technicians aiding them to have as much information regarding the requests for support. This is done via in depth triage to gain … the Technology we use at Ongo and to ensure they have an understanding of our core processes i.e., password reset, how to access our service etc. Co-ordinating leavers to the business ensuring our technicians have the insight of leaving dates and that we retrieve our relevant assets from More ❯

the initial progress of ICT support requests including categorisation and allocation via our Helpdesk system whilst being an advocate in the use of self-service options for customers using the ICT service. To also manage and administer asset and contract Management systems and all relevant administration tasks that support … Main Responsibilities To monitor and maintain the Helpdesk System, logging, assigning, and closing calls as appropriate To provide support and insight as the frontline service to all technicians aiding them to have as much information regarding the requests for support. This is done via in depth triage to gain … the Technology we use at Ongo and to ensure they have an understanding of our core processes i.e., password reset, how to access our service etc. Co-ordinating leavers to the business ensuring our technicians have the insight of leaving dates and that we retrieve our relevant assets from More ❯

Serves as the primary contact for clients during the implementation, manages overall project communication, and resolves issues. To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately. MUST HAVES: You MUST have experience in a client delivery (implementation or PM More ❯

Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a Service Desk Engineer to join their team due to organisational growth. What will you get up to? As Service Desk Engineer, you will be the first point of contact … office re-locations etc.) Review and track event logs Document procedures and processes. Resolve and diagnose technical issues with a focus on delivering excellent customer service. Develop and build technical knowledge/skills continuously to support first-time ticket resolution. Escalate identified recurring issues or potential operational risks to … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a service desk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills across Microsoft technology services. Deadline driven with the ability to More ❯

Overview: DCS Technology are proudly working in partnership with our client based in Lincolnshire. We're searching for a Service Desk Engineer to join their team due to organisational growth. What will you get up to? As Service Desk Engineer, you will be the first point of contact … office re-locations etc.) Review and track event logs Document procedures and processes. Resolve and diagnose technical issues with a focus on delivering excellent customer service. Develop and build technical knowledge/skills continuously to support first-time ticket resolution. Escalate identified recurring issues or potential operational risks to … practices with your team and wider business colleagues. What will you bring? (Experience and skills) A minimum of 2 years industry experience in a service desk or IT Support environment. Tech savvy with strong troubleshooting and problem-solving skills across Microsoft technology services. Deadline driven with the ability to More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯