Customer Service Jobs in Lincolnshire

Customer Service
East Midlands > Lincolnshire

The table below provides summary statistics for permanent job vacancies advertised in Lincolnshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 22 May 2025, comparing them to the same period in the previous two years.

6 months to
22 May 2025
Same period 2024 Same period 2023
Rank 9 33 40
Rank change year-on-year +24 +7 -8
Permanent jobs citing Customer Service 43 25 4
As % of all permanent jobs advertised in Lincolnshire 16.04% 4.43% 1.69%
As % of the Processes & Methodologies category 16.41% 6.31% 1.74%
Number of salaries quoted 30 23 4
10th Percentile £24,461 - £25,950
25th Percentile £25,267 £25,000 £26,625
Median annual salary (50th Percentile) £26,984 £27,500 £27,000
Median % change year-on-year -1.88% +1.85% -10.00%
75th Percentile £28,250 £37,375 -
90th Percentile £53,750 £42,500 -
East Midlands median annual salary £27,500 £29,000 £31,000
% change year-on-year -5.17% -6.45% -3.13%

All Process and Methodology Skills
Lincolnshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Lincolnshire.

Permanent vacancies with a requirement for process or methodology skills 262 396 230
As % of all permanent jobs advertised in Lincolnshire 97.76% 70.21% 97.46%
Number of salaries quoted 128 352 67
10th Percentile £25,267 £27,500 £27,000
25th Percentile £30,514 £31,750 £32,750
Median annual salary (50th Percentile) £40,101 £40,000 £47,500
Median % change year-on-year +0.25% -15.79% -12.04%
75th Percentile £47,683 £52,500 £67,500
90th Percentile £61,625 £57,450 £70,000
East Midlands median annual salary £45,000 £44,050 £50,498
% change year-on-year +2.16% -12.77% +6.31%

Customer Service
Job Vacancy Trend in Lincolnshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Lincolnshire.

Job vacancy trend for Customer Service in Lincolnshire

Customer Service
Salary Trend in Lincolnshire

3-month moving average salary quoted in jobs citing Customer Service in Lincolnshire.

Salary trend for Customer Service in Lincolnshire

Customer Service
Salary Histogram in Lincolnshire

Salary distribution for jobs citing Customer Service in Lincolnshire over the 6 months to 22 May 2025.

Salary histogram for Customer Service in Lincolnshire

Customer Service
Job Locations in Lincolnshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Lincolnshire region over the 6 months to 22 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lincoln -4 21 £26,250 +5.00% 9
Grantham - 5 £36,653 - 1
Scunthorpe +13 3 £24,763 -9.95% 2
Stamford -6 3 £24,720 +9.87%
Grimsby +11 2 £52,500 +31.25% 1
Customer Service
East Midlands

Customer Service
Co-occurring Skills and Capabilities in Lincolnshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.33%) Confluence
Applications
1 2 (4.65%) AutoCAD
2 1 (2.33%) Microsoft Office
Business Applications
1 2 (4.65%) Magento
1 2 (4.65%) Shopify
2 1 (2.33%) Oracle Applications
Cloud Services
1 3 (6.98%) Microsoft 365
2 2 (4.65%) BigCommerce
2 2 (4.65%) SaaS
3 1 (2.33%) Asana
3 1 (2.33%) Miro
Communications & Networking
1 10 (23.26%) Broadband
Database & Business Intelligence
1 1 (2.33%) Oracle BI Publisher
1 1 (2.33%) Oracle Reports
Development Applications
1 1 (2.33%) JIRA
1 1 (2.33%) Oracle Forms
General
1 22 (51.16%) Social Skills
2 9 (20.93%) Banking
2 9 (20.93%) Games
2 9 (20.93%) Retail
3 8 (18.60%) Analytical Skills
4 4 (9.30%) Inclusion and Diversity
4 4 (9.30%) Marketing
5 2 (4.65%) Finance
5 2 (4.65%) Legal
5 2 (4.65%) Pharmaceutical
6 1 (2.33%) Influencing Skills
6 1 (2.33%) Law
6 1 (2.33%) Organisational Skills
Job Titles
1 11 (25.58%) IT Support
2 9 (20.93%) Customer Service Advisor
3 5 (11.63%) 1st Line Support
3 5 (11.63%) 1st Line Support Technician
3 5 (11.63%) Support Technician
4 4 (9.30%) E-Commerce Manager
4 4 (9.30%) Operations Manager
5 3 (6.98%) Coordinator
5 3 (6.98%) IT Engineer
5 3 (6.98%) IT Support Engineer
5 3 (6.98%) Project Coordinator
5 3 (6.98%) Support Engineer
6 2 (4.65%) CAD Technician
6 2 (4.65%) Consultant
6 2 (4.65%) Implementation Consultant
6 2 (4.65%) IT Manager
6 2 (4.65%) Lead
6 2 (4.65%) SaaS Consultant
7 1 (2.33%) Applications Developer
7 1 (2.33%) Developer
Miscellaneous
1 11 (25.58%) Driving Licence
2 4 (9.30%) Onboarding
3 3 (6.98%) Social Media
4 2 (4.65%) EPoS
5 1 (2.33%) Over-the-Top Content
5 1 (2.33%) Product Ownership
5 1 (2.33%) Self-Motivation
5 1 (2.33%) Video\Live Streaming
Processes & Methodologies
1 29 (67.44%) Problem-Solving
2 8 (18.60%) Decision-Making
3 7 (16.28%) Asset Management
4 6 (13.95%) Coaching
4 6 (13.95%) Collaborative Working
4 6 (13.95%) E-Commerce
4 6 (13.95%) ITIL
4 6 (13.95%) Project Management
5 5 (11.63%) Time Management
6 4 (9.30%) Customer Experience
6 4 (9.30%) Data Analysis
6 4 (9.30%) Inventory Management
6 4 (9.30%) Service Delivery
6 4 (9.30%) Service Management
7 3 (6.98%) Critical Thinking
7 3 (6.98%) ERP
7 3 (6.98%) Mathematics
8 2 (4.65%) Computer Science
8 2 (4.65%) ITSM
8 2 (4.65%) Logistics
Programming Languages
1 1 (2.33%) PL/SQL
1 1 (2.33%) SQL
Qualifications
1 3 (6.98%) DBS Check
2 2 (4.65%) Degree
3 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (4.65%) SLA
System Software
1 7 (16.28%) Active Directory
Vendors
1 9 (20.93%) BT
2 4 (9.30%) Microsoft
3 2 (4.65%) Facebook
3 2 (4.65%) YouTube
4 1 (2.33%) Oracle
4 1 (2.33%) Salesforce
4 1 (2.33%) SAP