17 of 17 Case Management Jobs in London

ServiceNow for Workplace Service Delivery (WSD). Overseeing the CAFM system, youll help establish the recently rolled out ServiceNow WSD core offerings of space management, case management and visitor management and support the next stage of design and roll out, reports and dashboard creation, maintenance management alongside cost management activities. If you are interested in automation of processes, streamlining workflows, and the creation of reporting to provide data driven insights to inform strategic planning and resource allocation, this role will provide the opportunity to help drive these initiatives. You'll get the flexibility ...

ServiceNow for Workplace Service Delivery (WSD). Overseeing the CAFM system, youll help establish the recently rolled out ServiceNow WSD core offerings of space management, case management and visitor management and support the nex click apply for full job details ...

automation, AI, and data-driven decision-making. Key Responsibilities: Facilitate process workshops to map out current-state and future-state journeys (e.g., onboarding, offboarding, case management). Collaborate with stakeholders to identify pain points and opportunities for automation using ServiceNow HRSD. Design and deliver ServiceNow solutions that underpin … alignment with HR strategy and user experience goals. Work with cross-functional teams to ensure successful implementation and adoption of ServiceNow solutions. Support change management, communication planning, and stakeholder engagement to drive transformation outcomes. Contribute to internal initiatives such as proposition development, AI readiness and adoption, thought leadership ...

Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote Charles Simon Associates are working with one of our long standing clients who are currently looking to recruit x2 Proclaim Developers on a permanent basis. As a leader in their field, the business is always … date copy of your CV to be considered for the Proclaim Developer Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote ...

using Postgres Experience designing and validating APIs Comfort with modern infrastructure fundamentals including containers, CI, and cloud deployment Nice to Have Experience with incident management, case management, or ITSM systems Exposure to cybersecurity concepts and terminology Experience scaling APIs for analytics using columnar databases or search engines ...

looking for a Systems and Performance Manager to join Greater London Authority and play a key role in managing and improving their correspondence and case management systems. This is a fantastic opportunity to work at the heart of public affairs and partnerships, supporting critical business continuity projects. Location … possibility of further extensions) Pay: PAYE: £28.42 or Umbrella: £37.00 per hour What you’ll be doing Acting as product manager for CRM and case management systems such as Microsoft Dynamics, Asana, and Salesforce . Supporting the procurement and implementation of new systems. Administering our bespoke correspondence system ...

accuracy and accessibility of housing data, enabling the organisation to monitor outcomes, optimise resource allocation, and demonstrate impact to stakeholders. Experience with the Housing management system known as Pyramid is essential for this role. Key Responsibilities: Data Management & Systems Data Performing & Reporting Benchmarking & Service Improvement Compliance & Regulation Stakeholder … Engagement Data Management Quality and regulatory compliance Essential Skills and Experience: Performance management, compliance, or quality assurance within Housing or social care Experience with housing or case management systems Experience of Housing benefit rules, rent and service charges, and exempt accommodation Strong knowledge ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

Support achievement of required Automotive Safety Integrity Levels (ASIL). Software Safety & Validation Capture, review, and manage functional safety requirements within the Technical Requirements Management (TRM) system. Support the definition and implementation of functional updates for new software requirements. Conduct independent reviews of software solutions and Technical Software Requirements … related to the Propulsion Torque Monitoring System, ensuring torque output monitoring and validation. Address hazards related to torque anomalies to ensure system safety. Requirements Management & Traceability Generate, analyse, and cascade safety requirements at both system and software levels. Establish and maintain requirements traceability matrices across the development lifecycle. Risk ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

Market rate (Inside IR35) Contract Duration: 6 months Start Date: Immediate Role Overview We are seeking a ServiceNow Technical Architect specialising in Customer Service Management (CSM) or ITSM with strong integration experience. The role involves designing, implementing, and maintaining ServiceNow CSM/ITSM solutions to meet enterprise business needs. … ensure solution alignment Key Skills and Experience * Proven experience as a ServiceNow Architect with specialisation in CSM module * Expertise in ServiceNow CSM deployments, including case management, workflows, and portals * Hands-on experience with integration solutions (REST, SOAP, APIs, MID Server, Integration Hub) * Experience leading multiple ServiceNow implementation projects ...

manage financial crime at scale. Our platform combines advanced data, AI and machine learning to deliver market-leading solutions across: Financial Crime Risk Management Anti-Money Laundering (AML) & Counter-Terrorist Financing (CTF) KYC & Risk Assessment Watchlist, Customer & Payment Screening Transaction Monitoring & Alert Adjudication Case Management & Regulatory Reporting ...

requirements and process design/optimization using more than one leading Automation tools (eg, Blue Prism, Automation Anywhere) Advanced automation technologies including BPM/case management, Machine learning, etc. Designing and implementing at least 3 projects in business process management and automation Work effectively in a multidisciplinary ...

requirements and process design/optimization using more than one leading Automation tools (eg, Blue Prism, Automation Anywhere) Advanced automation technologies including BPM/case management, Machine learning, etc. Designing and implementing at least 3 projects in business process management and automation Work effectively in a multidisciplinary ...

Hybrid) Salary: £55,000 – £70,000 + benefits Company Overview Our client is a rapidly scaling SaaS business delivering modern, cloud-based workflow and case management solutions with powerful financial and operational features. Their platform enables professional services organisations to streamline processes, improve efficiency, and gain real-time … based presentations). • Strong commercial awareness with the ability to influence buying cycles. • Excellent communication, problem-solving, and collaboration skills. • Experience in LegalTech, Practice Management, or Legal Accounting systems is an advantage, but applications from candidates across other software domains and consulting backgrounds are highly encouraged. ...

organisational skills Ability to manage multiple requests and deadlines effectively Strong written communication skills for drafting responses and documentation Experience working with compliance tools, case management systems, or spreadsheets (desirable) HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link ...

expertise in Apex (including triggers, controllers, and asynchronous processing). Proven experience building with Lightning Web Components (LWC). Experience with Service Cloud, including Case Management, Knowledge, and Messaging for In-App and Web (MIAW). Good understanding of secure data access models and experience working with Salesforce ...