take a major step forward with a SaaS-first approach to our digital transformation. We will be adopting cloud-based CRMs to better manage casemanagement, outcomes and fundraising. We are looking at products such as HiBob, and either CiviCRM or Lamplight, minimizing the need for bespoke development. … new suite of SaaS/CRM tools, working closely with staff across RfA and the chosen implementation and provider partners. The focus includes: HR management system Casemanagement system Outcomes and reporting management system Fundraising database/capabilities Provisionally we are looking at introducing HiBob to … fulfil the HR needs and either Lamplight or CiviCRM for the Casemanagement and Outcome system. The intention is that within the casemanagement system we can incorporate fundraising data too. We currently use Apricot and have done for a long time. Other data and information More ❯
london, south east england, united kingdom Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
require the successful candidate to take the lead in gathering and analysing complex requirements from a wide range of stakeholders, including social workers, senior management, non-technical staff, and IT teams. You must have extensive experience with gap analysis in large-scale systems and the ability to translate business … needs into functional system specifications. A key aspect of this role is hands-on configuration of social care casemanagement systems, with a strong preference for prior experience in platforms such as Mosaic, LiquidLogic, CareFirst, or Eclipse. Role: Technical Business Analyst (Social Care) Start: ASAP Contract: 6 months … Remote Day Rate: £350 per day IR35: Outside IR35 Essentials: Strong requirement gathering experience Strong experience conducted gap analysis Strong experience configuring social care casemanagement systems (Mosaic, LiquidLogic, Care First, Eclipse) Excellent stakeholder management experience (ideal candidate will have experience gathering requirements and liaising with non More ❯
west london, south east england, United Kingdom Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
require the successful candidate to take the lead in gathering and analysing complex requirements from a wide range of stakeholders, including social workers, senior management, non-technical staff, and IT teams. You must have extensive experience with gap analysis in large-scale systems and the ability to translate business … needs into functional system specifications. A key aspect of this role is hands-on configuration of social care casemanagement systems, with a strong preference for prior experience in platforms such as Mosaic, LiquidLogic, CareFirst, or Eclipse. Role: Technical Business Analyst (Social Care) Start: ASAP Contract: 6 months … Remote Day Rate: £350 per day IR35: Outside IR35 Essentials: Strong requirement gathering experience Strong experience conducted gap analysis Strong experience configuring social care casemanagement systems (Mosaic, LiquidLogic, Care First, Eclipse) Excellent stakeholder management experience (ideal candidate will have experience gathering requirements and liaising with non More ❯
south west london, south east england, United Kingdom Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
require the successful candidate to take the lead in gathering and analysing complex requirements from a wide range of stakeholders, including social workers, senior management, non-technical staff, and IT teams. You must have extensive experience with gap analysis in large-scale systems and the ability to translate business … needs into functional system specifications. A key aspect of this role is hands-on configuration of social care casemanagement systems, with a strong preference for prior experience in platforms such as Mosaic, LiquidLogic, CareFirst, or Eclipse. Role: Technical Business Analyst (Social Care) Start: ASAP Contract: 6 months … Remote Day Rate: £350 per day IR35: Outside IR35 Essentials: Strong requirement gathering experience Strong experience conducted gap analysis Strong experience configuring social care casemanagement systems (Mosaic, LiquidLogic, Care First, Eclipse) Excellent stakeholder management experience (ideal candidate will have experience gathering requirements and liaising with non More ❯
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
london, south east england, United Kingdom Hybrid / WFH Options
identifi Global Resources
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
london, south east england, united kingdom Hybrid / WFH Options
identifi Global Resources
you to leverage your skills and make positive impact? We are looking for an experienced IT professional to join during the transition of legacy casemanagement systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on prem legacy systems during ongoing transformation to … Infrastructure support. Therefore we are looking for all-arounder, with good SQL knowledge. What You Will Do Provide expert support and maintenance for legacy casemanagement systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams. Ensure the legacy systems continue to run smoothly during … patches, and general system maintenance for both legacy and cloud-based systems. What do you need to be successful? Strong experience in SQL server management and replication. Experience in writing and optimising SQL scripts for system management and troubleshooting. Strong knowledge of SharePoint (on-premise & cloud). Experience More ❯
available on our website. The Information and Intelligence Assistant IIA will collate information ensure it is accurately recorded, complete initial searches and enquiries using casemanagement and intelligence systems. They will evaluate different types of fraud, bribery and corruption information and prioritise it to reduce threat, risk, harm … Interviews will be held face to face w/c 23.6.25. Main duties of the job Receives and accurately records information on the intelligence management system , in line with confidentiality, sensitivity and duty of care policies and relevant legislation to ensure intelligence is processed in line with the National … Gather, research and evaluate information to prioritise reducing threat risk and harm and aid informed decision making. Maintain the integrity of the intelligence and casemanagement system by ensuring entries are necessary, proportionate, relevant, accurate, timely and secure. Work in collaboration with all external and internal stakeholders to More ❯
opportunity for someone with managerial experience to contribute to the success of a forward-thinking firm and support the Managing Partner. Key Responsibilities Team Management: Diary management, general office management, assisting with stationary supplies. Client Liaison: Assisting with client enquiries, onboarding formalities, and AML checks. File Management Accounting & Financial Management: Performing legal cashier duties, supporting billing, credit control, and budgeting. Sales: Supporting business development initiatives, liaising with marketing and social media consultants, attending networking events. Human Resources Management: Conducting inductions, managing employment contracts, assisting with recruitment, staff performance, and 1-2-1s. IT … Compliance Management: Coordinating with IT service providers, assisting with IT updates, and managing casemanagement system workflows. Candidate Profile Experience in a similar role or relevant background. Strong attention to detail and ability to work under pressure. Excellent written and spoken communication skills. Self-motivated with basic More ❯
experience in a fast-paced environment. We are a diverse team supporting our global customers. S&P values inclusiveness, collaboration, and integrity, and our management strives to create a work environment that encourages our colleagues to achieve their full potential. Position Summary: We are seeking an exceptional leader with … a keen focus on enhancing the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in leading a dynamic, multilingual, and diverse organizations, providing clear direction and strategy to the regional Client Support team … internal processes are well-defined and operational with minimal disruption, leveraging technology to drive productivity and efficiency. Collaboration: Partner with internal functions, including Service Management, Technology, Integration, Sales, and Product teams, to ensure the highest level of service for our customers. Product Development: Drive product enhancements by maintaining an More ❯
digital experiences for customers. We are currently recruiting a DevOps Lead to join our team. In this role you will lead the implementation and management of Salesforce DevOps processes to ensure efficient and secure operations. You will work collaboratively with cross-functional teams to achieve project goals. The role … CD pipelines for Salesforce to streamline development and deployment processes. Manage SFDC Data to ensure data integrity and availability. Utilize Copado for effective release management and version control. Collaborate with cross-functional teams to ensure seamless integration and deployment of Salesforce solutions. Monitor and optimize DevOps processes to improve … best practices in DevOps and Salesforce. Provide training and support to team members on Salesforce DevOps tools and processes. Contribute to the development of casemanagement solutions with a focus on financial risk. Drive continuous improvement initiatives to enhance the efficiency and effectiveness of DevOps practices. The experience More ❯
strategies that support business objectives. You will help to drive an agile, high-performing, and engaging workplace through your expertise in organizational design, change management, leadership development, talent management, and performance optimization. Acting as a strategic advisor and consultant, you will foster an agile, high-performing, and engaging … insights and recommendations for addressing. Serve as a mentor and coach to People Business Partners. Consultation & Coaching Advise senior leadership on organizational design, change management, performance, and engagement. Support talent processes including performance management, talent reviews, succession planning, leadership coaching, and internal mobility. Act as a trusted advisor … on employee relations, ensuring compliance with local employment laws and best practices. Organizational Development & Change Management Lead organization design, restructuring, and transformation initiatives in partnership with senior leadership. Collaborate with Talent Acquisition to align resourcing and recruitment strategies with company objectives. Work with the Compensation team to ensure competitive More ❯
or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for CaseManagement System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under … high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for … experienced technical leaders. Key job responsibilities 1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management. 2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance. 3. Enable efficient data More ❯
to pay £550-650 per day Outside IR35 Working closely with the Group HR Transformation Director, this role will lead the implementation of their casemanagement system, with Zendesk as the chosen platform. Required Experience: Proven track record of leading global implementations of casemanagement systems. … Hands-on experience with Zendesk deployment at an enterprise level. Exceptional stakeholder management and communication skills. Experience working in a complex, fast-paced, global environment. This is an exciting opportunity for an experienced Programme Manager to join a high profile organisation that are going through an exciting period of More ❯
ll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including casemanagement, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal … responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and More ❯
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
East London, London, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
London, England, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Honor Search Ltd
Engineer up to £35k Fully Remote TypeScript, Vue.js2,Firebase, AWS, Figma Joining team of 7 in the development Role: A leading client onboarding and casemanagement platform in an exciting period of growth and is looking to hire software engineers with the desire to be part of a More ❯
of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our … successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables … Controlling and communicating project scope, schedule, budget, and risk to customers and management Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize "time to value" Business Analysis Gathering and documenting customer functional and More ❯