Central London / West End, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
ShareDo Developer – Remote - £55,000 - £65,000 + Bonus CMS | ShareDo | Peppermint | Legal Software | Share Do | CaseManagement System | Integration | Configuration | Do you have experience working with the ShareDo platform? Do you want remote working/flexibility. If so I have a role for you. I am supporting a leading Legal firm in their Support for a CMS … on your profile will be very attractive. Sponsorship isn’t available. For more information apply or send your CV to adam.holmes@opusrs.com. CMS | ShareDo | Peppermint | Legal Software | Share Do | CaseManagement System | Integration | Configuration More ❯
Collaborate with technical teams to validate and guide solutions. Engage stakeholders across HR, IT, Finance, Procurement, and other functions. Lead workshops and facilitate communication to align objectives. Support change management and user adoption. Ensure data quality and compliance throughout delivery. Skills & Experience: Strong understanding of HR (onboarding, payroll), procurement, or related processes. Experience in agile environments with backlog management and product ownership. Excellent communication and stakeholder engagement skills. Hands-on experience with ServiceNow HRSD modules (Employee Center, Virtual Agent, CaseManagement). Knowledge of additional ServiceNow features and integrations is a plus. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity More ❯
for delivering the best customer experience in a fast-paced environment. We are a diverse team supporting our global customers. S&P values inclusiveness, collaboration, and integrity, and our management strives to create a work environment that encourages our colleagues to achieve their full potential. Position Summary: We are seeking an exceptional leader with a keen focus on enhancing … the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in leading a dynamic, multilingual, and diverse organizations, providing clear direction and strategy to the regional Client Support team leads, driving accountability and execution. Duties and Accountabilities: Leadership: Provide an effective and inspiring day … Ensure working practices, tooling, and internal processes are well-defined and operational with minimal disruption, leveraging technology to drive productivity and efficiency. Collaboration: Partner with internal functions, including Service Management, Technology, Integration, Sales, and Product teams, to ensure the highest level of service for our customers. Product Development: Drive product enhancements by maintaining an effective feedback loop with the More ❯
E2E Framework Experience: Previous experience collaborating with developers to ensure a smooth development workflow, such as adding test IDs to components. Knowledge of Performance Testing Tools Familiarity with Test CaseManagement Tools ISTQB or Other QA Certifications are a plus. We are looking for a talented and detail-oriented QA Engineer with hands-on experience in Cypress JS More ❯
financial hardship assessments with survivors Deliver tailored financial support and advocacy through multiple channels Work collaboratively with internal teams and external agencies to improve outcomes Maintain accurate and secure case records, reports, and logs Proactively safeguard women and any children involved Support data collection and reporting alongside the Data & Insights team Participate in team meetings, training, and supervision to … and safeguarding. Essential Experience & Skills: Experience supporting women who have experienced domestic violence, forced marriage, or honour-based abuse Knowledge of benefits, debt support and financial inclusion services Strong casemanagement skills, including high call and caseload volume Excellent communication, advocacy, and report writing skills Understanding of safeguarding for adults and children Comfortable working in fast-paced environments … s Day, religious observance, and moving home Enhanced maternity/adoption provision Perkbox discount platform (shopping, travel, groceries, etc.) Employee Assistance Programme Pension scheme Clinical supervision for frontline and management roles Eye-care scheme Refer-a-friend scheme (£250 per successful hire) Organisational away days Clear career development pathways Thorough induction and ongoing training To apply or for an More ❯
financial hardship assessments with survivors Deliver tailored financial support and advocacy through multiple channels Work collaboratively with internal teams and external agencies to improve outcomes Maintain accurate and secure case records, reports, and logs Proactively safeguard women and any children involved Support data collection and reporting alongside the Data & Insights team Participate in team meetings, training, and supervision to … and safeguarding. Essential Experience & Skills: Experience supporting women who have experienced domestic violence, forced marriage, or honour-based abuse Knowledge of benefits, debt support and financial inclusion services Strong casemanagement skills, including high call and caseload volume Excellent communication, advocacy, and report writing skills Understanding of safeguarding for adults and children Comfortable working in fast-paced environments … s Day, religious observance, and moving home Enhanced maternity/adoption provision Perkbox discount platform (shopping, travel, groceries, etc.) Employee Assistance Programme Pension scheme Clinical supervision for frontline and management roles Eye-care scheme Refer-a-friend scheme (£250 per successful hire) Organisational away days Clear career development pathways Thorough induction and ongoing training To apply or for an More ❯
necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed. Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies. Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in … can work autonomously while managing multiple priorities and communicating effectively with stakeholders at all levels. What we are looking for: 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments. Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania. AML certification (e.g., CAMS or … and acquiring sectors. Ability to explain compliance requirements clearly and manage client relationships. Confident working autonomously and making decisions when needed. Proficiency in screening tools, risk assessment frameworks, and casemanagement systems. Strong analytical skills with the ability to multitask and act quickly. Proactive and results-driven, with a positive approach to overcoming challenges. The perks of being More ❯
following up with interested clients and overcoming objections to help them make informed decisions. Deliver an outstanding customer experience by being personable, persuasive, and knowledgeable about StrideUp's products. CaseManagement & Advisor Support - Keep the Process Moving Collect, review, and package customer documents to ensure cases are complete and ready for a formal assessment. Manage booking systems to … fintech environment. Confident communicator with a natural ability to engage, persuade, and build rapport with customers. Strong attention to detail -you'll be managing documents and ensuring accuracy in case preparation. Ability to work in a fast-paced environment , juggling multiple customer queries and tasks. Target-driven mindset with a focus on moving customers through the sales journey. Proficiency More ❯
addition, manage the suite of dashboards and tools to monitor key fraud metrics and quickly detect fraud attacks. Fraud Operations: Work closely with operations to continue improving workflows and casemanagement for fraud investigations and build out and enhance fraud operations processes. Benchmarking: Participate in industry roundtables and events to research new fraud technologies and trends. Your experience More ❯
follow incident response plans Conduct trend analysis and develop defense signatures Desired Skills: Certifications such as GIAC, GCIH, GCIA, ITIL Familiarity with NIST frameworks, Cyber Kill Chain Experience with casemanagement, SOAR, SIEM, EDR tools Experience with multinational organizations and automation scripting (Python) Qualifications: Bachelor's degree or equivalent in Computer Science, Cybersecurity, or related fields Additional Information More ❯
City of London, London, United Kingdom Hybrid / WFH Options
KPMG UK
the research/assessment outputs into strategy, service design or technical deployment plans Understanding the role of digital, data and technology in measuring, managing and improving customer experience for casemanagement, contact and front office interactions with citizens and customers Experience in one or more of our focus sectors: Infrastructure, Transport, Central Government, Local Government or Healthcare To More ❯
the research/assessment outputs into strategy, service design or technical deployment plans Understanding the role of digital, data and technology in measuring, managing and improving customer experience for casemanagement, contact and front office interactions with citizens and customers Experience in one or more of our focus sectors: Infrastructure, Transport, Central Government, Local Government or Healthcare To More ❯
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers … enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the … passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Quality Engineer, you'll play a key role in delivering high-quality experiences on our web application platform. More ❯
London, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
ServiceNow CSM Consultant to join a dynamic digital transformation team for a leading enterprise client. This is a fantastic opportunity to work on a high-impact ServiceNow Customer Service Management implementation, helping to streamline customer operations and enhance service delivery Key Responsibilities Lead the design, configuration, and implementation of ServiceNow CSM modules. Collaborate with stakeholders to gather requirements and … Skills & Experience Proven experience delivering ServiceNow CSM implementations. Strong understanding of ServiceNow platform architecture and capabilities. Hands-on experience with ServiceNow Studio, Flow Designer, and IntegrationHub. Familiarity with ITSM, CaseManagement, and Customer Workflows. Excellent communication and stakeholder management skills. ServiceNow Certified Implementation Specialist – CSM (preferred). Why Join? Work with a forward-thinking team on a More ❯
Cloud with an emphasis on HR and Talent Modules. Experience in Applications Security, Approvals and extensibility tools (HCM Experience Design Studio Experience of a range of the following : Profile Management (Talent Profile), Performance & Goal Management, Talent Review & Succession Planning, Oracle ME applications, Oracle Grow, Dynamic Skills, Recruiting Cloud, Cloud Learning, HR Helpdesk/CaseManagement, Benefits … Workforce Compensation Absence Management and Time & Labor In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business JBRP1_UKTJ More ❯
Cloud with an emphasis on HR and Talent Modules. Experience in Applications Security, Approvals, and extensibility tools (HCM Experience Design Studio Experience of a range of the following : Profile Management (Talent Profile), Performance & Goal Management, Talent Review & Succession Planning, Oracle ME applications, Oracle Grow, Dynamic Skills, Recruiting Cloud, Cloud Learning, HR Helpdesk/CaseManagement, Benefits … Workforce Compensation Absence Management and Time & Labor In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business More ❯
City of London, London, United Kingdom Hybrid / WFH Options
JNC Recruitment Limited
Cloud with an emphasis on HR and Talent Modules. Experience in Applications Security, Approvals, and extensibility tools (HCM Experience Design Studio Experience of a range of the following : Profile Management (Talent Profile), Performance & Goal Management, Talent Review & Succession Planning, Oracle ME applications, Oracle Grow, Dynamic Skills, Recruiting Cloud, Cloud Learning, HR Helpdesk/CaseManagement, Benefits … Workforce Compensation Absence Management and Time & Labor In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business More ❯
Cloud with an emphasis on HR and Talent Modules. Experience in Applications Security, Approvals and extensibility tools (HCM Experience Design Studio Experience of a range of the following : Profile Management (Talent Profile), Performance & Goal Management, Talent Review & Succession Planning, Oracle ME applications, Oracle Grow, Dynamic Skills, Recruiting Cloud, Cloud Learning, HR Helpdesk/CaseManagement, Benefits … Workforce Compensation Absence Management and Time & Labor In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business JBRP1_UKTJ More ❯
and prioritize their needs, understand use cases and timing requirements, and plan phased approaches. Deep dive into Metrics, Logging, and Tracing and the Coralogix stack as an alerting and casemanagement platform PM to enhance real-time monitoring and change detection. Interface with customers and the community to gather feedback and usage information to develop product insights. Capture … the service indicators of the Alerting Product, which are uptime, performance, cost, and adoption. Requirements 2 years of experience working on Observability or Security products. 5 years of product management experience in data products. Excellent ability to distill complex concepts into clear wireframes and requirements with a focus on user experience. End-to-end thinking on all aspects of … a use case, clearly defining customer problems and benefits. Proven experience working with large engineering teams and diverse stakeholders on complex UX problems, with the ability to articulate the "why both internally and externally. Technical proficiency with a passion for creating scalable services that enable our community and internal developers to query, render, and take actions on data in More ❯
a competitive advantage. The Role: You will be able to successfully deliver and assist others in the delivery of eDiscovery projects on instruction from the Practice. Assist with the management team of the eDiscovery team in their projects. Provide the firm/eDiscovery team with technical, strategic and practical know-how on eDisclosure. Accountable for ensuring QC process is … global support and eDisclosure skills. Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools, eBundling and case management. Keep up to date with developments by attending seminars on relevant services and technology, ensuring knowledge is shared and training is provided More ❯
experience including discrepancy analysis, inquiry volume and type, early payment opportunities, digital solutions Support the operation workflow to resolve refusals, disputes, and problematic transactions Record all Client interactions in casemanagement system (e.g. calls, meetings, issues, and proactive communications) Escalate client concerns and any issues to Sales (i.e., encryption emails) Understand the Commodity products lifecycle from front to More ❯
written communications skills; excellent presentation and facilitation skills; experience influencing C-level stakeholders with technical and non-technical backgrounds Solid understanding of the technology market in areas such as CaseManagement, Contact Centre, Digital Experience Platforms, Personalisation, E-commerce, Sales, Service and the applications of emerging technologies in the market in order to identify complementary and competitive solutions More ❯
for a 3 month contract, with strong possibility of extension. Skills/Experience required : Design, integration and implementation experience in one or more of the following domains: Workflow and CaseManagement; Portal and web content management; Document management; Identity Access Management; Data Warehouse, ETL and BI architecture Ability to use the software architecture tools and More ❯
Technologies: SAP Netweaver Data Management Identity Access Management Worlflow Content Management Service Orientated Enterprise Integration Liferay JavaScipt Oracle Weblogic Jenkins Sparx Excellent contract opportunity for a Technical Architect to join an International client in the Pharmaceutical sector on an initial 3-month contract with long-term extension. The chosen candidate will be responsible for the design and … implementation of portal and workflow solutions, enterprise integration, SDLC technical standards & SDLC tools - configuration and management. Relevant professional expertise: (eg SAP (ERP, Basis, Netweaver, Portal) Master Data Management, Identity Access Management, Workflow/Casemanagement, Portal/Content Management and Unified Communications) are desirable. Role-specific experience: Good technical knowledge of implementing portal and workflow More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
Berg Search
and opportunities for career advancement. Key Responsibilities: Enforcement Administration: Manage the enforcement process from start to finish using specialist software, ensuring all steps are completed accurately and on time. CaseManagement : Work closely with the team to address and resolve a high volume of cases, meeting deadlines and maintaining compliance standards. Multi-Faceted Environment: Operate effectively across a … variety of topics and systems, adapting quickly to changes and new challenges. Deadline Management: Ensure all tasks and cases are completed within established timelines, maintaining the highest level of accuracy and professionalism. Skills & Qualifications: Computer Proficiency: Comfortable using computers and familiar with software interfaces, including basic knowledge of Excel and Word. Attention to Detail: Strong focus on accuracy and … the ability to work methodically. Adaptability: Willingness to learn new systems and follow company-specific processes. Organizational Skills: Excellent time management and organizational abilities to handle competing priorities effectively. Administrative Experience: Proven experience in an administrative role, ideally in a fast-paced, high-volume environment is not a must but would be considered a big plus. What They Offer More ❯