/targets. Arrange 'case surgeries' for the Partner and Director to meet with the team on an ongoing monthly basis. Provide support for onboarding new clients. Ensure telephone calls are answered promptly and professionally, and that clear and detailed messages are taken in the absence or unavailability of More ❯
PE investment and is now onto a new & exciting chapter/growth phase. It's an exciting time to jump on board, and my client is looking for someone just as enthusiastic to help shape the future. If you're passionate about performance marketing and ready to make a More ❯
PE investment and is now onto a new & exciting chapter/growth phase. It’s an exciting time to jump on board, and my client is looking for someone just as enthusiastic to help shape the future. If you're passionate about performance marketing and ready to make a More ❯
london, south east england, United Kingdom Hybrid / WFH Options
VMA GROUP
PE investment and is now onto a new & exciting chapter/growth phase. It’s an exciting time to jump on board, and my client is looking for someone just as enthusiastic to help shape the future. If you're passionate about performance marketing and ready to make a More ❯
dives into the deepest containers, wrangles Kubernetes like a pro, and makes DevOps teams breathe a sigh of relief. Your day might include onboarding a new customer, crafting smart observability strategies, and explaining complex concepts to a C-level executive without using interpretive dance (unless that's your More ❯
dives into the deepest containers, wrangles Kubernetes like a pro, and makes DevOps teams breathe a sigh of relief. Your day might include onboarding a new customer, crafting smart observability strategies, and somehow explaining complex concepts to a C-level exec without using interpretive dance (unless that’s More ❯
own projects, teams and the wider practice! This EPM partner are open to all EPM experience and will provide full training on Board! Our client offer a fantastic social working culture, high progression, reward, application, and responsibility, all on a flexible hybrid arrangement in London! The Ideal Presales Lead More ❯
own projects, teams and the wider practice! This EPM partner are open to all EPM experience and will provide full training on Board! Our client offer a fantastic social working culture, high progression, reward, application, and responsibility, all on a flexible hybrid arrangement in London! The Ideal Presales Lead More ❯
for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests … services to end users and clients. Responsibilities: Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide … tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client on-boarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across More ❯
financial services industry whilst delivering improved workflows and productivity to our clients. You will quickly be onboarded to be autonomous in delivering your own client projects and additionally providing support to Senior Consultants on more complex ones. A big part of your role will be ensuring clients use the … solutions to clients Identify future opportunities within the account and pass the information across to the relevant sales or pre-sales contact within UpSlide Client Relations Handle client relations through effective communication throughout the project duration Lead requirement gathering scoping meetings Product Knowledge and Contributions Submit valuable feedback … and feature requests Support the product team on client insights where required Create Zendesk articles and videos for the UpSlide user community Your growth At UpSlide, your career growth is a priority. We've designed a clear and supportive career path to help you thrive from day one. You More ❯
product expertise through demos, e-learning, live trainings, documentation, and implementation support. In this role, you will serve as a project manager for customeronboarding and implementation in the UK and EU markets (and international as needed), and contribute to development of ongoing customer education through scalable, innovative … position. Help us shape the future of our onboarding programs while driving platform adoption and success! What You'll be Doing Understand Client Goals and Objectives: Collaborate with Sales, Customer Success and clients to identify key success metrics and client goals that will be tracked and … optimised across the client lifecycle. Project Management: With a focus on customers in the EMEA market, lead onboarding timelines from initial kick-off to client valuation, ensuring timely communication with clients and internal stakeholders throughout onboarding delivering on contractual milestones. Self-Serve Curriculum Development More ❯
for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests … services to end users and clients. Responsibilities: Provide support for all trading and back-office platforms offered by Marex to both internal and external client base. Support business users offering second- and third-line support. Knowledge of scripting language (PowerShell, Python ). Manage new system analysis and implementation. Provide … tasks retain focus through workflow and prioritisation awareness. Manage vendor system upgrades and implementation. Manage exchange relationships and project manage mandatory upgrades. Manage technical client on-boarding. Complete exchange reporting and compliance audits. Manage client technical requirements within Marex technology department. Complete monthly transactional and volume reporting across More ❯
support Partners to successfully leverage the Apptio solution to grow their business. Primary technical resource engaging with partners to ensure the success of their client to achieve FinOps outcomes. Enables Partner to be technically self-sufficient in using and administering Cloudability. Expert with Cloudability, underlying technology, configuration, and general … oversight for strategic channel accounts from individual contributors to senior leadership levels. Understands and guides Cloudability use around unique offerings of each partner's client base. Works with partners to interpret Cloudability data and direct resources, education, and support to expedite and drive success. Collaborates with partner's Service … Delivery teams to further build out the platform the customer is leveraging. Acts as a technical resource and quarterback to the end client for custom outcomes when appropriate. Works with partners to provide insight into future Apptio technology enhancements. Support the planning and coordination of platform updates that will More ❯
FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that … high-profile contacts, cutting-edge technology and the financial services industry. About You The candidate will be part of the Onboarding team (Client Services) and exposed to all asset classes (Equities, Futures and Options, Fixed Income and FX) and all types of flow (Cash, DMA, Algos, Portfolio … Side/Sell-Side Onboarding: Build and set up new FIX sessions to connect FlexTrade clients and brokers/exchanges. On-board client and broker connections to our FlexLINK FIX network. Onboard existing clients with new destinations and for new asset classes. Work with development and Implementation More ❯
Central London - Hybrid (3 days on-site) Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/Service Delivery Manager to help sales partners and customers succeed through expert onboarding, training … and strategic support. What You'll Do: Support sales partners with onboarding, strategy execution, and customer training. Act as the first point of contact to resolve complex customer queries with empathy and problem-solving expertise. Conduct consultative conversations, identifying customer pain points and providing tailored solutions. Utilize your … accounting expertise in a customer-focused role, we'd love to hear from you! The next steps will be shared with shortlisted candidates ASAP. Client Description Our Client is a global technology platform that specializes in overcoming the world's most important financial challenges. Their products and services More ❯
Who we are looking for We are looking for someone with a track record of success in testing within large, complex, client facing transformation programs. The Alpha Global Testing Practice is focused on the strategy, planning, execution, and overall management, of end-to-end platform testing during Alpha implementations … the data that persists across the platform, our clients, and industry partners. The right candidate will have experience and proven success in managing senior client and internal stakeholders, overseeing and driving complex project plans, managing change, understanding and testing data models, business workflow, and systems architecture. This role will … mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for. What you will be responsible for This client facing role will be responsible for managing a client implementation program globally to onboard the client to State Street's Alpha platform More ❯
requires the ability to balance multiple competing priorities - on any particular day you could be diagnosing a complex system issue, working with an external client to help them on-board to our platform, writing new monitoring queries to drive our alerting, or coordinating across multiple teams to manage the … point of contact for technical queries from our B2B clients Proactively monitoring the day-to-day availability and health of both our internal and client-facing platforms Coordinating any response required to issues with the platform, taking ultimate responsibility for seeing incidents through to resolution Assisting with the technical … onboarding of new B2B clients, helping them get up and running with our API Working to improve our ability to effectively support our platform, including improving our monitoring and alerting capabilities Innovating our support processes to drive better outcomes for our clients What we offer Everyone owns a More ❯
retail tech startups such as Standard AI. The Role We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You'll guide both paying clients and trial users, playing a crucial role in converting trials to clients. Working with sophisticated private equity … London, UK (Hybrid, in-person 4 days per week) Experience Required: 5+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: £75-85k + Generous ESOP Visa: We don’t sponsor visas yet. You must have the right to work in … retention and expand accounts Engage in commercial discussions: Support negotiations and ensure smooth trial-to-paid transitions Define the CS playbook from scratch: Own client journey processes across onboarding, adoption, and QBRs Work closely with the CEO and Founders Associate to build toward a CS function Collaborate More ❯
Do you have experience in Equities Electronic Trading? Do you have a track record in business development & building client relationships? We're looking for an Equities Electronic Trading Salesperson to: Actively seek out new client prospects (working in collaboration with teams across Global Markets) Work alongside Senior Electronic … Trading Sales to support client pitches. Manage the execution onboarding process for new clients. Develop execution relationships with assigned clients Provide first-class client service, with responsibility for providing support for all aspects of each client's specific needs, with the goal of making UBS … with other regions whilst working closely with other units within Execution. Your expertise: 2 - 5 years relevant experience in Cash Equities Electronic Trading Prior client facing experience required- preferably at a Tier 1 investment bank/Broker Ability to manage complex client relationships Excellent communication skills, able to More ❯
Client Success Manager, EMEA, Travel (Italian Speaking) Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important … next stage of our journey as we continue to grow. The Opportunity: We, at Flywire, are looking for a forward-thinking, motivated, and hardworking Client Success Manager to help with the delivery and execution of our solution to our new and existing DMCs and luxury accommodations in the EMEA … in English and Italian. This individual should be a phenomenal teammate, interested in building a new business unit, and be motivated by success. The Client Success Manager will work with the Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the More ❯
to automate templates with Contract Express, as well as design and build solutions on the HighQ platform based on a clear understanding of a client's use case and goals, a thorough analysis of the project requirements, and an appreciation of how our software can best serve the client's longer-term objectives. You will also be required to onboard new clients. This is a client facing role where you will be expected to work with a range of client stakeholders, communicate solutions in a clear and concise manner, and project manage solutions delivered to clients. … ll be working with multiple customers and handling several consultancy engagements at any given time, so you'll be able to effectively manage multiple client accounts. As an Document Automation Consultant, you'll have a proven track record in consulting and project delivery, of SaaS and Enterprise Solutions. You More ❯
to automate templates with Contract Express, as well as design and build solutions on the HighQ platform based on a clear understanding of a client's use case and goals, a thorough analysis of the project requirements, and an appreciation of how our software can best serve the client's longer-term objectives. You will also be required to onboard new clients. This is a client-facing role where you will be expected to work with a range of client stakeholders, communicate solutions in a clear and concise manner, and project manage solutions delivered to clients. … ll be working with multiple customers and handling several consultancy engagements at any given time, so you'll be able to effectively manage multiple client accounts. As an Document Automation Consultant, you'll have a proven track record in consulting and project delivery, of SaaS and Enterprise Solutions. You More ❯
London, UK (Hybrid, in-person 4 days per week) Experience Required: 3+ years in B2B SaaS Customer Success, Onboarding, or a similar client-facing role Remuneration: £50-60k + Generous ESOP Visa: We don’t sponsor visas yet. You must have the right to work in More ❯
we are counted on to be experts in digital marketing technologies, incorporating strategy and managing the tracking of all digital marketing efforts. As our client roster continues to grow, we're going to need more help. Position Overview The Senior Director, Growth will be a key leader in the … engaging with key partners within Annalect and senior leaders across the larger organization to understand business context and areas for opportunity for a given client or prospect to then design and deliver a suite of Annalect services that will best drive outcomes for the client. This individual will be … Business - Owning and authoring Annalect New Business efforts and best practices. Partnering with OMG and OMC Business Development teams to identify and prioritize new client opportunities Developing an understanding of specific client goals and vetting new business opportunities with Executive Leadership and appropriate Annalect SMEs to identify owners More ❯
new business revenue targets Identifying new opportunities by identifying prospects and evaluating their position in the payments industry; researching and analysing sales options Managing client prospects through the onboarding process via the Client Services team Strategic approach to vertical and sub-vertical targeting, to maximise current … client wins Accurate forecasting, reporting and pipeline management, as well as presenting your plans. Working closely with VPs and the Product and Banking Team to prioritise Product Development and banking supplier requirements Working closely with the Risk and Compliance Team to ensure we meet requirements to safely and efficiently … in fintech sales An expert background and network in the PSP/Payments & Financial Institutions markets Understanding of solution selling and creation of solid client relationships Experience and familiarity in Payments, Banking, FX and Treasury Management Bonus points for previous experience working in an early stage, high growth business More ❯
