dynamic Business Development team at Amazon Pay, where you'll drive growth for our Gift Card and Voucher business through strategic partnerships and corporate client relationships. In this role, you'll develop and execute business strategies to expand our payout channels, working directly with key decision-makers across e … Operations to drive business initiatives. A day in the life Your day might begin with analyzing performance metrics from existing partnerships, followed by a client meeting to discuss implementing a new rewards program. You'll collaborate with internal teams to solve technical integration challenges and spend time prospecting potential … and sales automation tools - Experience with data visualization tools and SQL - Understanding of payment systems and e-commerce business models - Track record of successful client relationship management in corporate environments - Experience in managing complex, multi-stakeholder projects - Proven ability to analyze data and present insights to drive business decisions More ❯
earn their trust, and tailor business plans to their needs. You'll be comfortable leading negotiations, managing contract creation, and ensuring a seamless onboarding experience for customers. Once a customer has onboarded, you will be responsible for driving spend adoption and optimization of the Amazon Shipping product. Constantly … you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. More ❯
incredible product - just see our G2 reviews ! As our SMB Launch Manager, you'll play a crucial role in delivering a world-class onboarding and technical setup experience for our SMB customers, ensuring they're set up for long-term success with SourceWhale. You'll report directly into … adoption, resolve technical challenges, and guarantee an onboarding experience that enables strong engagement throughout the customer journey! Day in the Life CustomerOnboarding & Technical Integration: Run an Account Plan to confirm goals and strategy for the client. Lead technical setup meetings, including initial login, CRM integrations … onboarding webinars and in-depth integration workshops to assist customers in optimizing their use of Sourcewhale. Who You Are Experience managing customeronboarding and technical implementation within SaaS business or a recruiter with technical acumen looking to pivot into CS. Confident managing high-volume SMB onboardingMore ❯
who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams. Primary Responsibilities Act as a trusted advisor to the end users and their management to drive product adoption and ensure they leverage the … risk, and drive KPI's. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Act as client point-of-contact to ensure successful execution of all client engagements. Consistently meet project timelines and ensure client expectations are exceeded. Onboard … those teams to drive better customer results. Ensure customers have ongoing guidance and access to the supporting tools ON24 hosts to support enablement including; client training portal, knowledge center, platform support ticketing system (chat, email and phone). Essential Experience At least 3 years of work experience in CustomerMore ❯
adviser penetration. Understand customer requirements and needs to offer suitable solutions and generate new business. Resolve any issues to maintain and strengthen adviser and client trust. Supporting the successful onboarding of new clients. Utilise our internal systems to report on and analyse trends in our sales data. More ❯
are increasing their engagement with our offering and are as satisfied as possible The CSM will operate within the sales organization to help turn client relationships into revenue growth by maximizing retention and helping to uncover and close new business opportunities. The successful candidate will have strong commercial awareness … and be able to draw on previous client-facing experience, as well as learn from the existing team to bring new perspectives and solutions to clients. This role will focus on the client’s needs, ensuring they’re educated and supported to utilize their chosen services fully. The … and demonstrate an organized approach to regular proactive customer interaction Leverage your understanding of customers’ business strategies, goals, and key initiatives to make every client engagement highly valuable Advocate within the ISI Markets business to address the highest priority customer needs, being the true voice of the customer Help More ❯
london, south east england, United Kingdom Hybrid / WFH Options
ISI Markets
are increasing their engagement with our offering and are as satisfied as possible The CSM will operate within the sales organization to help turn client relationships into revenue growth by maximizing retention and helping to uncover and close new business opportunities. The successful candidate will have strong commercial awareness … and be able to draw on previous client-facing experience, as well as learn from the existing team to bring new perspectives and solutions to clients. This role will focus on the client’s needs, ensuring they’re educated and supported to utilize their chosen services fully. The … and demonstrate an organized approach to regular proactive customer interaction Leverage your understanding of customers’ business strategies, goals, and key initiatives to make every client engagement highly valuable Advocate within the ISI Markets business to address the highest priority customer needs, being the true voice of the customer Help More ❯
critical bridge between our product and our customers Guide users on best practices, integrations, and advanced functionality Design and develop resources to support customeronboarding at scale (e.g., user guides, documentation, onboarding emails) Identify accounts where there is opportunity to expand Specter's impact, and collaborate … with the sales team to nurture that growth Work collaboratively with internal teams to address and resolve customer product issues Gather client feedback and insights to contribute to the continuous improvement of the Specter product Debug technical integration issues while also brainstorming strategic solutions with customers The Team You More ❯
critical bridge between our product and our customers Guide users on best practices, integrations, and advanced functionality Design and develop resources to support customeronboarding at scale (e.g., user guides, documentation, onboarding emails) Identify accounts where there is opportunity to expand Specter's impact, and collaborate … with the sales team to nurture that growth Work collaboratively with internal teams to address and resolve customer product issues Gather client feedback and insights to contribute to the continuous improvement of the Specter product Debug technical integration issues while also brainstorming strategic solutions with customers The Team You More ❯
As Customer Success Associate you will work independently, act as the key contact for users and support our strategic account initiatives. This entails: CustomerOnboarding and Training - You guide new users through the onboarding process providing comprehensive training sessions to ensure the value delivery to our … about the tech-enabled future of deal making. Moreover, we are looking for the following: Relevant experience - You have gained first experience in a client-facing or research-focused role Passion for Financial Services - You understand the foundations of the industry we serve and are passionate about learning more More ❯
Key Responsibilities: As Customer Success Manager (CSM) you will lead customer engagements for Customer Value Realization team, and drive successful customer outcomes through onboarding, product adoption and value realization through Sitecore360. You will be challenged to tailor each engagement, ensuring customers get the most value from Sitecore's … What You'll Do: Act as trusted advisor for Sitecore's DX solutions Identify and understand the business problems, challenges and opportunities of the client Identify and address risks and adoption challenges. Deliver structured onboarding for new customers, and partners, to drive efficient adoption of Sitecore platforms. More ❯
company use MEDDIC). Work with clients to build value-based ROI business cases that justify large investments. Be able to build champions in client and prospect accounts. Manage senior CXO client/prospect relationships offering value-added, insightful and strategic solutions to maximise ROI. Manage all types … of sales negotiations (complex and straight forward). Work with the extended team of pre-sales, CSM, training and others to deliver the best client experience. Our ideal Enterprise Account Manager will have Knowledge of Financial Services. Enterprise sales experience in B2B software sector. Be proficient and practising MEDDICC. More ❯
will play a crucial role in identifying and preventing financial crimes, thereby safeguarding the interests of our customer and Guavapay. Key Responsibilities: KYC Onboarding : Perform KYC onboarding reviews for customers seeking various Guavapay products and services, following internal processes to identify and verify new applications, for … process improvements, including examining systems and processes to identify potential improvements and new efficiencies. Requirements & Qualifications: AML/KYC/CDD experience in customeronboarding, periodic reviews, and customer risk assessments. Understanding of the UK and International KYC/AML rules and regulations. Minimum 3 years' experience in More ❯
My Client is a tech-driven software business, with over 200,000 users and growing fast. The business is in need of a Sales Administrator based in the Guildford office. The Sales Administrator is a multifaceted role covering various elements of administrative support, customer services, onboarding, training … and client support. Role includes: Partner Onboarding: You'll be the calm that drives the early success of new partners. You'll help them navigate the right order portal or process, recognizing where we can help and driving any needed internal change. Partner Success: There are nearly More ❯
securing sustainable, profitable trading relationships. Performing market analysis, attending on and offline events. Managing the full sales-cycle up to on-boarding the new client, before handing over responsibility to your colleagues in the client account management team. Collaborating with colleagues from different departments within Convera. You should … of consultative selling and customer acquisition (including networking events, trade fairs, cold calling, etc.) Adept at executive corporate level negotiations and building long-term client relationships. Foreign Exchange knowledge (required). Ability to work individually, and to collaborate with others in a fast-paced, team environment, making quick decisions More ❯
securing sustainable, profitable trading relationships. Performing market analysis, attending on and offline events. Managing the full sales-cycle up to on-boarding the new client, before handing over responsibility to your colleagues in the client account management team. Collaborating with colleagues from different departments within Convera. You should … of consultative selling and customer acquisition (including networking events, trade fairs, cold calling, etc.) Adept at executive corporate level negotiations and building long-term client relationships. Foreign Exchange knowledge (required). Ability to work individually, and to collaborate with others in a fast-paced, team environment, making quick decisions More ❯
FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex and demanding capital markets firms, we develop the flexible tools, technology and innovation that … of software and interact with our clients to understand their needs, design solutions and implement them, alongside the FlexTrade development team. Responsibilities include both client facing and technical aspects to provide a high-quality technical relationship between our clients and the Client Services team. Relationship Management Liaise with … clients directly to define and understand business and workflow requirements. Build rapport with the client teams and stakeholders. Manage client expectations and clearly communicate timelines. Act as primary technical contact to allocated clients for new requirements, support and project deliverables. Implementation and Design Formulate the business and workflow More ❯
and qualifying potential clients. Build and manage a robust sales pipeline, helping close out business opportunities for the Enterprise vertical. Develop and maintain strong client relationships, understanding their business challenges and positioning our AI-powered solutions effectively to address their needs. Conduct product demos, presentations, and discovery sessions to … and tailor approaches for different market segments. Work closely with cross-functional teams, including marketing, product, and technical solutions consultants, to ensure smooth onboarding and customer satisfaction. Stay up-to-date on industry … trends, competitive landscape, and emerging technologies to effectively position our product within the market. Maintain accurate and up-to-date records of sales activities, client interactions, and forecasted opportunities within the CRM. Participate in regular sales meetings and contribute insights and feedback to help refine sales processes and strategies. More ❯
/UI Infrastructure: as our first dedicated UX/UI hire, you'll be responsible for building the foundations for our design success. CustomerOnboarding: having our end customers as your top priority, you will design and implement a best-in-class customeronboarding journey; we More ❯
perfectly balancing the customer experience with the operational and commercial interests of the business. You will play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost … on partner enablement. Key Responsibilities (estimated % of time spent on task) Your day-to-day will involve: Partner Support (25%): Supporting partners with onboarding, best practice, implementation processes, ongoing implementation queries and partner support throughout the partner lifecycle post-sale. Working with internal and external teams to test … Developing and delivering comprehensive training programmes to maximise the value of our products for our customers as well as feeding into the overall customeronboarding process. Feedback & Customer Advocacy (10%): Acting as the voice of the customer by providing feedback to internal teams in a structured and helpful More ❯
largest strategic global restaurant customers. You'll be the key contact bridging customer goals with internal Product, Engineering, and Technical teams - ensuring seamless onboarding, deep technical alignment, and long-term operational success. You'll focus on scaling what works, improving what doesn't, and building the playbook for … Typical Day Lead Strategic Customer Programs Serve as the operational and technical voice for our largest global accounts, ensuring successful projects across rfp, onboarding, rollout, and adoption. Drive cross-functional collaboration across C&I, Product, Engineering, and Support to remove blockers and meet project timelines. Own rollout plans … work moving at pace. Technical fluency: APIs, data platforms (SQL, BigQuery, Looker), product mechanics. Exceptional communication skills - written, visual, and verbal - with a calm, client-friendly approach. Comfortable working cross-functionally and juggling multiple complex priorities. Experience creating presentations for an executive and c-suite audience. An eye for More ❯
per month Salary: £58,000 per annum + benefits Contract Type: Permanent About the Role Hydrogen Group is partnering with a leading Financial Services client to hire an experienced Technical Business Analyst on a permanent basis, within their Directory Area across the Technical Delivery team. This is a key … minimum of 3-5 years Business Analysis experience within Digital Financial Services or Fintech environments · Solid understanding of open banking, payments architecture or customeronboarding journeys · Experience with agile software development Operation philosophies · Experience with Atlassian tools: Jira and Confluence · A background as a Senior Developer with experience More ❯
london (city of london), south east england, United Kingdom
Hydrogen Group
per month Salary: £58,000 per annum + benefits Contract Type: Permanent About the Role Hydrogen Group is partnering with a leading Financial Services client to hire an experienced Technical Business Analyst on a permanent basis, within their Directory Area across the Technical Delivery team. This is a key … minimum of 3-5 years Business Analysis experience within Digital Financial Services or Fintech environments · Solid understanding of open banking, payments architecture or customeronboarding journeys · Experience with agile software development Operation philosophies · Experience with Atlassian tools: Jira and Confluence · A background as a Senior Developer with experience More ❯
ways, and this can significantly impact our clients' ability to fulfill their reporting requirements. Using integrations and tools built by the DVS team, the client-facing Enterprise Support team can identify and resolve their issues, often before they are even aware of the problem. What's in it for … software, then speak to us! Our full-stack technology suite includes back-end services integrating the PORT Enterprise workflows and front-end tools for client-facing support teams and for clients themselves: Python back-end Typescript UI React web-app Some C++ and Lua You'll need to have More ❯
Role: Technical Account Manager Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: Multi award winning managed hosted solution provider base is seeking a Technical Account Manager. This is a fantastic opportunity for a candidate looking to advance More ❯