51 to 75 of 945 Client Onboarding Jobs in London

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

platform on various levels At 6 months we'll expect you to Complete more complex builds Expand on training opportunities for the customer Lead the technical aspect of customer onboarding (with assistance) At 12 months we'll expect you to Work independently on all projects Provide advice and guidance to other departments regarding your subject matter Scope out More ❯

customer adoption, and facilitate the sale of other company Software and Services. This role is critical as it takes over from the finalized Sales contract to ensure effective customer onboarding, which can last several months. As a senior team member during a high growth phase, this individual will also support business development efforts throughout the sales process. The … role balances Sales, Client Management, and Operations, working closely across all company areas to gain a comprehensive understanding of the business. The Principal Consultant will serve as the key interface to customer success, engaging with large private markets funds and multinational companies. The core responsibility is delivery-leading execution to meet client goals while acting as a trusted … Join us if you are excited by delivering next-generation infrastructure using emerging technologies like AI and Blockchain. What you will be responsible for As Principal Consultant, you will: Client Work: Own client engagement and program management of Professional Services deployment Manage customer relationships throughout ICS Guide customers to decisions and drive deadlines assertively Lead requirements gathering to More ❯

up to 70%. Position Overview: As the Technical Account Manager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires … deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools and … driven or SaaS environment. MBA or relevant leadership experience. This role is located in London and is a hybrid position (2 days per week in the office). My client are not offering sponsorship for this role and therefore you must have a valid right to work in the UK If you think this role sounds like what you More ❯

up to 70%. Position Overview: As the Technical Account Manager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires … deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools and … driven or SaaS environment. MBA or relevant leadership experience. This role is located in London and is a hybrid position (2 days per week in the office) . My client are not offering sponsorship for this role and therefore you must have a valid right to work in the UK If you think this role sounds like what you More ❯

are met and our products are seamlessly integrated. In this role, you'll get to: Act as a trusted technical advisor to clients, become a product expert and conduct client demonstrations of the Ophelos platform. Gather technical requirements from clients, create comprehensive Statements of Work. Communicate client needs to the product management team. Troubleshoot challenges clients face when … setting up and provide technical guidance to ensure smooth integration. Build and maintain strong relationships to enhance client confidence and satisfaction. Develop tools, collateral, and enablement resources (with Product) to keep the Customer Success team technically proficient. Identify future client and customer needs and relay insights to product teams. About you We believe that no one is the … managing SaaS implementations for enterprise clients: gathering tech requirements, drafting SoWs and troubleshooting integration challenges. Business to tech translation - proven ability to simplify complex concepts for non-technical stakeholders. Client management - strong communication and relationship-building skills. Problem-solving & collaboration - ability to assess, prioritise, and resolve technical challenges while working with Product and Customer Success teams. Regulated environments - experience More ❯

are met and our products are seamlessly integrated. In this role, you'll get to: Act as a trusted technical advisor to clients, become a product expert and conduct client demonstrations of the Ophelos platform. Gather technical requirements from clients, create comprehensive Statements of Work. Communicate client needs to the product management team. Troubleshoot challenges clients face when … setting up and provide technical guidance to ensure smooth integration. Build and maintain strong relationships to enhance client confidence and satisfaction. Develop tools, collateral, and enablement resources (with Product) to keep the Customer Success team technically proficient. Identify future client and customer needs and relay insights to product teams. About you We believe that no one is the … managing SaaS implementations for enterprise clients: gathering tech requirements, drafting SoWs and troubleshooting integration challenges. Business to tech translation - proven ability to simplify complex concepts for non-technical stakeholders. Client management - strong communication and relationship-building skills. Problem-solving & collaboration - ability to assess, prioritise, and resolve technical challenges while working with Product and Customer Success teams. Regulated environments - experience More ❯

the Role: As a Project Manager at Thrive, you’ll work with our exceptional Professional Services Team to lead and deliver new customer implementation projects, ensuring a seamless onboarding experience. About the Role: As a Project Manager at Thrive, you’ll work with our exceptional Professional Services Team to lead and deliver new customer implementation projects, ensuring a … seamless onboarding experience. Working closely with internal teams and customer stakeholders, you will manage projects of varying sizes and complexities, aligning deliverables of our all-in-one, AI-powered LMS platform with customer success objectives and customers’ business goals. Our products and services are used by some of the most recognisable brands, including Volvo, Vodafone, Frasers Group, Burger … needs, anticipating challenges, and resolving issues promptly. Gather and incorporate customer feedback to continuously improve project delivery and outcomes. Consistently deliver high customer satisfaction by aligning project results with client expectations and success metrics. Risk Management: Identify potential risks early and establish contingency plans to mitigate their impact. Monitor, manage, and resolve project risks and issues to avoid delays More ❯

customers in the pre-sales process. They are the most senior pre-sales consultants in the organization, ensuring that our consulting teams are set up for success on our client engagements. On a day-to-day basis, you will be responsible for meeting with customers, earning client trust, collaborating with the consulting org, and designing custom solutions to … but also strategy, planning, and customer roadmap) Lead customer technical discovery sessions to identify technical requirements, complexities, and considerations for implementation Maintain a detailed knowledge/understanding of the client's business challenges, technology stack, roll-out goals Translate customer requirements to Consulting Services offerings, capabilities, and custom-scoped engagements Design custom implementation and onboarding plans to … a Sales and Consulting mentality Assist in knowledge transfer and transition of the closed business to the assigned Consulting Services team, who will be responsible for delivery. Participate in client engagements as a senior advisor to the consulting organization and trusted voice to the client. Participate in client strategy sessions and QBRs as a member of the account More ❯

build-to-rent sectors. You’ll play a key role in ensuring successful onboarding and implementation for new clients, taking ownership of system configuration, process improvement, and client training. The successful candidate will act as a crucial bridge between technical teams, end users, and senior stakeholders, helping to streamline operations and elevate customer experience through digitisation and … This is an ideal opportunity for someone who thrives in dynamic environments, enjoys cross-functional collaboration, and is passionate about how technology can transform traditional industries. Key Responsibilities: • Lead client onboarding and implementation processes for the platform • Act as the internal subject-matter expert on system functionality and usage • Support testing, release planning, and rollout of new … features and upgrades • Develop training materials and documentation for users at all levels • Analyse client requirements, identify solutions, and support delivery • Provide support across enterprise systems including CRM, finance, and reporting tools • Manage data quality and reporting using tools such as SQL, Tableau, HubSpot, and Excel • Coordinate with stakeholders across operations, product, and vendor teams • Run post-implementation reviews More ❯

business. They will eventually build and lead a team of Project Managers within our company. This role involves overseeing the coordination of various projects, managing timelines, and ensuring efficient client onboarding and ongoing support. The Senior Project Manager will act as a liaison between clients and Project Managers, ensuring all client needs are met promptly and … management, the ability to work in a fast-paced environment, manage multiple priorities, and excellent communication skills to push clients, raise flags, and ensure smooth project execution. Key Responsibilities: Client Interaction: Serve as the primary point of contact for key clients, addressing their needs and concerns promptly. Strategic Planning: Contribute to strategic planning and decision-making processes to drive … to non-technical stakeholders. Organizational Skills: Exceptional ability to manage multiple priorities and projects. Problem-Solving Skills: Proactive issue identification and resolution. Customer Focus: Ability to understand and meet client needs. Familiarity with Agile methodologies and tools such as Jira, Trello, or Asana. Knowledge of e-commerce terms and configurations is preferred. Business Fluency in English. Stress Management: Maintain More ❯

Social network you want to login/join with: Functional Implementation Consultant, London Client: Objectway Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: d3c2414ea0b4 Job Views: 5 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: Location: London, 1 Canada Square Level 28 Canary Wharf, E14 5AB, London (UK) Description: To strengthen our team in … we are currently looking for a Functional Implementation Consultant. The Functional Implementation Consultant ensures a smooth implementation process, enabling the fintech solution to deliver its intended value while fostering client satisfaction and long-term success. You will play a pivotal role in ensuring that the software solution is successfully tailored, deployed, and adopted to meet the client's … the gap between the technical development team and business stakeholders, focusing on configuring and optimizing the software's functional aspects. Main responsibilities: Gather requirements, analyze, implement, and develop our Client Engage product. Work closely with senior implementation consultants to define customer needs and align them with our product. Document requirements collaboratively with business & technical teams and clients. Manage full More ❯

Equity, Venture Capital, Private Credit, Real Estate, etc.) and global regions. Develop, refine, and train the team on best practices, creating and maintaining essential implementation artifacts to drive successful client outcomes. Proactively monitor customer health and engagement levels, addressing potential issues before they arise to ensure client satisfaction. Collaborate with product development teams to create and enhance portfolio … to the needs of the financial advisory industry. Partner with clients to optimize data strategies and integrate technology stacks, driving efficiency and alignment with best practices. Deliver high-quality, client-facing materials that facilitate understanding of complex project requirements. Work closely with leadership to continuously improve the implementation and client onboarding experience. Partner with technology and … in professional services within financial services, private equity, investment banking, fintech, or related industries. Demonstrated expertise in project management methodologies, with a proven track record of independently managing complex client projects. Knowledge of Private Equity and Private Credit valuation methodologies is highly beneficial, enabling deeper insights into client needs and project requirements. Strong critical thinking and time management More ❯

spearhead revenue growth by developing and executing innovative sales strategies tailored to clients in the financial services and real estate sectors (Risk specific). From initial outreach to onboarding, you'll nurture … clients through the sales cycle, leveraging your industry expertise to tailor solutions to their needs. You will deepen your financial and real estate industry knowledge, build and maintain key client relationships, and represent Climate X at industry events. You will deliver demos of our climate risk platform to potential clients, explaining its value proposition and unique features. Collaborating closely … understand complex data and climate models, as well as translate to different audiences, seniority levels and sectors. Ability to build relationships across business leadership, technical stakeholders, and users in client organisations. Desirable Skills Working proficiency in English is required, along with working proficiency in German (preferred) and/or French is desirable. An understanding of physical risk, stress testing More ❯

throughout our engagements (delivering both projects and services). Assist with the onboarding of new clients. Liaise with clients on upcoming, current and recently completed engagements. Ensure client engagements run smoothly to schedule and on budget. Co-ordinate the various internal teams involved in the delivery process. Pro-actively identify and troubleshoot project/delivery issues. Accept … environment would be preferred Excellent communication skills (written, oral and presentations) Strong interpersonal skills and ability to build effective relationships with clients and internal teams A strong focus on client-results and attention to detail Proven experience of developing and maintaining client relationships Drive and ability to work both flexibly and autonomously, managing your own workload To be … communicate a commercial understanding of their security and business obligations to our clients A positive, professional, ‘can do’ and results-oriented attitude with the ability to meet operational and client needs. What We Give You: You will get an excellent salary, with world class benefits (private health, unlimited holidays, flexible working). As a leading-edge technology company, you More ❯

customers and ensure that service offerings align with product capabilities and new releases. Lead coordination between the software services team and other internal departments to ensure smooth implementations, customer onboarding, and ongoing customer support. Financial Management: Oversee the financial performance of the software services function, ensuring profitability and cost control while maintaining high-quality service delivery. Develop and … through robust procedures and compliance with best practices and relevant standards. Ensure projects are delivered according to Civica standards (PPM policy and procedures, governance standards) and to any additional client specific standards/policies. Essential competencies: Extensive experience in the SaaS, cloud, or enterprise software industry (with the most recent being in a senior leadership role), and with a More ❯

of Support Engineer. This position requires the ability to balance multiple competing priorities - on any particular day you could be diagnosing a complex system issue, working with an external client to help them on-board to our platform, writing new monitoring queries to drive our alerting, or coordinating across multiple teams to manage the response to an incident. Our … doing: Acting as the first point of contact for technical queries from our B2B clients Proactively monitoring the day-to-day availability and health of both our internal and client-facing platforms Coordinating any response required to issues with the platform, taking ultimate responsibility for seeing incidents through to resolution Assisting with the technical onboarding of new More ❯

targeting enterprise clients in Transportation and Mobility . Lead commercial negotiations, pricing discussions, and contract structuring to maximize revenue growth. Collaborate with internal teams to ensure a smooth onboarding experience for new clients. Strategic Market Expansion Analyze market trends, regulatory updates, and competitive landscapes to identify opportunities for expansion. Develop tailored value propositions that align with customer needs … and generate leads. Collaboration & Stakeholder Engagement Work cross-functionally with account management, product, compliance, marketing, and operations teams to drive new business opportunities. Partner with internal teams to enhance client engagement strategies and optimize sales processes . Provide market feedback to help shape Worldline's product roadmap and service enhancements. Who Are We Looking For We look for big More ❯

Department: Client Operations Reports to: Head of Operations The opportunity: We are seeking a highly motivated and experienced Practice Technical Lead to join our dynamic Client Operations team. Working within the Operations Practice and reporting into the Head of Client Operations, you will play a pivotal role in driving operational excellence and efficiency across our global organization. … effectiveness. Training & Knowledge Sharing (Essential) Coordinate and deliver training programs on operational excellence frameworks, best practices, and tools. Foster a culture of knowledge sharing and continuous improvement within the Client Operations team and across the organization. Data Analysis & Reporting (Highly Desirable) Collect, analyze, and interpret operational data to identify trends, patterns, and areas for improvement. Conduct Operational Data Reviews … analyzing financial data monthly to inform strategic decisions related to process efficiency and profitability. Prepare comprehensive reports and presentations to communicate findings and recommendations to stakeholders at all levels. Client Onboarding Coordination (Could be a learned skill set) Support the client onboarding process by ensuring seamless integration of new clients into existing operational workflows. More ❯

strategic marketing initiatives. In this role, you will be responsible for shaping the product messaging, positioning, and go-to-market strategies, with a particular focus on improving the onboarding experience and driving customer adoption. You will also gather critical customer and market insights, while conducting competitive analysis to ensure our products maintain a leading edge in the market. … This position requires a strong blend of analytical thinking, customer empathy, and cross-functional collaboration. Key Responsibilities Product Onboarding and Adoption: Lead initiatives to streamline the onboarding journey, ensuring new users quickly realize product value. Collaborate with product and customer success teams to refine onboarding workflows, in-product tutorials, and documentation. Develop strategies to More ❯