51 to 75 of 103 Client Onboarding Jobs in London

eBilling Rates Analyst Our leading international law firm client is recruiting an eBilling Rates Analyst to join their Finance team on a permanent basis, with a primary focus on implementing and maintaining client eBilling rates across finance systems, eBilling platforms and eBillingHub. Salary to £60,000 Excellent firm … Doing: Coordinate with clients, vendors and internal stakeholders to implement and manage eBilling rates and agreements Ensure the timely setup of new rate arrangements, client onboarding and transitions to eBilling Resolve eBilling rate and invoice upload issues, escalating complex queries to vendors where required Maintain accurate documentation ...

platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product training, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams ...

teams to navigate their infrastructure constraints and compliance requirements. Collaborate with Sales and Customer Success to scope infrastructure requirements during pre-sales and onboarding, translating customer needs into concrete deployment plans. What You'll Bring: Language fluency - professional fluency in both Spanish and English. 4+ years of experience ...

decisions within the Rails application Design, build, and maintain scalable backend services and RESTful APIs Optimise background job processing using Sidekiq Help improve onboarding scalability and reduce backend delivery bottlenecks Identify technical risks early and balance trade-offs between speed, quality, and scope Collaborate within a cross-functional ...

development of new initiatives as well as improving current initiatives. Why you should apply Proven experience in a previous Customer Success or client-facing role Impressive communication and interpersonal skills, both in person and remote Knowledge of customer success best practice and procedures Knowledge of Salesforce or other ...

global financial service client is expanding their team in London. They are hiring for a few FO Trading App Support to be part of the Global FIX Connectivity team, to manage FO Trading Applications and FIX connectivity requests from clients, vendors, brokers, and exchanges across Asia, Europe … bring: Degree in Computer Science, Software Engineering, or a related subject At least seven years of FIX technology experience, including FIX certification and client onboarding Experience working in a broker-dealer environment Strong knowledge of cash equities, DMA, DSA, agency, and program trading Experience with trading ...

such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with customers and internal stakeholders ...

support the sales process.Stay informed about Clarivate’s Life Sciences & Healthcare products, with ongoing learning to support confident conversations with potential customers.Support customer onboarding and product adoption where needed, working closely with senior colleagues to ensure a smooth experience.About the Team :You will be working as part ...

negotiations with customers and suppliers Support bid and tender responses by reviewing contractual terms and commercial obligations Partner with Sales and Finance during customer onboarding and contract approvals Establish and maintain a central contract repository with clear governance and reporting Manage renewals, contract changes, novations and assignments Develop ...

that connects Workday with local payroll systems, enabling consistent and scalable payroll processes across international environments.In this role, you support product evolution and customer onboarding, while ensuring integrations are configured, deployed and performing reliably. You collaborate closely with product teams, country stakeholders and customers to deliver high-quality ...

client is the leading global travel tech company offering software for tour operators and DMCs across 70 countries. We are seeking an Operations Manager Europe for their European HQ in London. As Operations Manager you will need to have experience of working within the inbound tourism sector, be client focused, have experience of managing teams and lead the European Help desk, training and client onboarding teams. Working loosely with the European MD, your focus will be on consistent operational delivery. Ideal Operations Manager Europe candidates will have experience of working for a European ...

requirements that support customer lifecycle management and workflow automation. You will be responsible for analysing and improving end-to-end business processes across customer onboarding, customer servicing, financial crime, and operational processes. This includes defining business requirements, optimising customer journeys across multiple channels, and ensuring solutions improve operational … Pega Developers to ensure business requirements are technically feasible and aligned with the Pega implementation approach. Support the design of CRM capabilities including customer onboarding, customer servicing, complaints management, sales and service workflows, customer communications, and regulatory processes. Work closely with integration teams to define requirements for interfaces ...

Project Coordinator This is a fantastic opportunity for an organised, client-facing project professional to join a supportive technology consultancy, helping coordinate IT migration, security, onboarding and customer deployment projects while developing towards broader project ownership. If you’ve also worked in the following roles … Project Coordinator, Junior Project Manager, IT Project Manager, Project Support Officer, PMO Coordinator, Project Administrator, IT Project Administrator, PMO Administrator, Project Delivery Coordinator, Client Project Coordinator SALARY: £32,000 to £35,000 per annum (DOE) + Benefits LOCATION: Hybrid - Working 3 days from the City of London office (Faringdon ...

account management, working with employers, payroll bureaus, accountants and financial advisers to deliver workplace pension and payroll technology solutions. Delivering product demonstrations, understanding client payroll requirements, supporting proposals and managing the full client journey from sale through to implementation and go-live. Leading onboarding projects, configuring … with partners, delivering training, supporting referrals and identifying opportunities to grow existing accounts. Acting as a trusted technical advisor, providing onboarding support, client training and helping customers maximise the value of the platform while driving process improvements and automation initiatives. Ideal Candidate Experience within the payroll software ...

responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge … social media expert advisor.About the RoleThe Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals ...

that new customers embark on when they choose . That includes participating in and following up the project kick-off, onboarding the client, and supporting the project until the go-live. It will be your job to ensure that the support experienced by our customers is world … class: proactive, responsive, and effective. You will work with client experts that will overlook the project and will help with problem-solving and stakeholder management. You are expected to be the "spider in the web", who brings together all the necessary stakeholders on the customer side. Key Responsibilities ...

Responsibilities Design, develop, execute, and maintain manual and automated test cases for functional, integration, system, regression, and end-to-end testing. Validate merchant onboarding journeys, our Accept application flows, payment processing, settlements, and terminal management capabilities. Execute testing across web, mobile (iOS & Android), API, and backend systems. Prepare … Payment Processing Terminal Payments Contactless Payments Merchant Settlement & Reconciliation Payment Operations Payment Lifecycle Management Merchant Platforms Merchant Portal Salesforce iSnap Terminal Estate Management Customer Onboarding Platforms Card Schemes Strong understanding of: Visa Mastercard Diners Club American Express (Desirable) Including: Authorisation Flows Settlement Processes Merchant Fees & Charges Interchange & Scheme ...

Who are we? Whatfix is an AI platform advancing the “userization” of enterprise applications, empowering companies to maximize the ROI of their digital investments. Technology needs adoption. It’s no different for AI. As AI ...

customers across Europe. You will act as the voice of the customer and own the end-to-end product lifecycle for acquisition and onboarding experiences across mobile and web. With a strong commitment to scalability, resiliency, and stability, you will partner closely with cross-functional teams to deliver … acquisition in a regulated environment, balancing ambitious commercial outcomes with compliance, privacy, and risk. You will own the foundational layer for commercial website, customer onboarding, campaign management and growth tooling, optimising journeys through data-driven insights, automation, and journey redesign. Core capabilities include channel optimisation, personalisation, onboarding ...

strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner/Lead Business Analyst role, suited to someone who has grown through business analysis into product … delivery reality. Reporting to the Group Product Owner and working alongside the Delivery Manager, you will define the D365 CE and custom build client/worker facing portals product vision and be accountable for delivery quality from discovery through to go-live and hypercare. What youll be doing ...

throughout their journey. Managing inbound customer enquiries via phone and email. Resolving customer issues and escalations in a timely and professional manner. Supporting customer onboarding and adoption of services. Working closely with Sales, Operations, and Product teams to deliver a seamless customer experience. Building and maintaining customer-facing … Comfortable working cross-functionally with multiple teams. Nice to Have: Experience within SaaS, technology, professional services, or other customer-focused environments. Exposure to customer onboarding, account management, or customer retention activities. Experience identifying and implementing process improvements.# Why Join? Clear progression opportunities within Customer Success and Operations. Collaborative ...

event lifecycle. Customer Education & Enablement Support the creation and delivery of exhibitor and visitor webinars. Develop customer education materials to improve the onboarding experience and reduce customer effort, including: FAQs How-to guides Infographics Knowledge Base articles Event preparation guides Webinar Presentations Video walkthroughs Surveys & Customer Feedback Support … where required. Working collaboratively with internal teams to ensure an outstanding onsite customer experience. Knowledge, Skills & Behaviours: Essential Experience in Customer Success, Customer Service, Client Services, Event Support or another customer-facing role. Fluent in English and Spanish, with the ability to communicate confidently both verbally and in writing ...

find an Outbound Operations and Customer Service Manager to join their team on a 12-month fixed-term contract to cover maternity leave. Our client is on a mission to build a harmless and environmentally friendly range of household products. With products available through major UK retailers … covering service levels, OTIF performance, order status and customer issues. Ensure customer master data, delivery information and operational documentation remain accurate. Support retailer onboarding and new customer setup. Lead investigations into operational issues and implement process improvements. Build strong relationships with customers, logistics partners and internal stakeholders. Assist ...

Senior Solutions Engineer London (Hybrid - 3 Days per Week) £75,000 - £80,000 Base + £20,000 - £30,000 Variable Our client is a global SaaS organisation and a recognised leader within their specialist market. As they continue to expand internationally, they are looking to appoint a Senior Solutions … challenges throughout the customer lifecycle Recommend best-practice integration approaches and solution architectures to ensure successful implementations Act as the technical lead during customer onboarding and integration projects Build and demonstrate prototypes, integrations and technical solutions where required Provide ongoing technical guidance, education and support to customers ...

Laundering (AML) -Customer Due Diligence (CDD) -Operational Resilience -Auditability -Data Protection Business Process Validation Validate end-to-end implementation of banking processes including: -Customer onboarding -Account servicing -Payments -Customer lifecycle management -Case management Identify opportunities to improve operational efficiency. Agile Delivery Support Participate in Sprint Planning, Backlog Refinement … banking products and customer lifecycle management. Experience delivering large-scale cloud-based banking platforms through implementation. Excellent understanding of banking operational processes including customer onboarding, payments and servicing. Experience working within Agile software delivery teams. Ability to collaborate effectively with Product Owners, Business Analysts, Architects and Engineering teams. ...