and lead customers overall service delivery and requirements, setting and managing customer expectations Work with operational teams to ensure timely resolution to trouble tickets and manage day-to-day client interaction Following incidents, manage the communication and coordination with the Development and Operation teams as necessary to come to a quick resolution, and follow up with RCA investigations Identify … develop and drive a customer centric culture that puts the customer at the heart of the business, through acting as a customer advocate Build a knowledge base of each client’s business, organization and objectives Promote and develop best-practice within the organization and in regard to the Service Delivery function Continually seek opportunities to increase customer satisfaction and … deepen client relationship Identify, manage and work with customer and internal teams on all operational risks, issues and resolutions Continuously review operational processes and updated as necessary to ensure continuing maturity of service delivery Act as key communication contact and internal/external point of escalation for operational issues Implement customer facing weekly, monthly and quarterly operational reviews Review More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
Senior Project Manager Up to £70,000 (depending on experience) Based in London Hybrid Working Our client is a fast-growing technology MSP based in London, delivering strategic IT, security, and infrastructure solutions across a diverse client base. With a strong focus on consultancy, cloud (including Microsoft Azure), and ongoing support services, they’re offering an exciting opportunity … Consulting team as a Senior Project Manager. In this role, you’ll take ownership of complex, high-value technical projects - ranging from infrastructure migrations to network transformations - across multiple client environments. You’ll be expected to lead from the front, managing delivery hands-on while working closely with senior stakeholders. Alongside ensuring projects are delivered on time and within … internal delivery processes in a maturing, fast-paced environment. Role and Responsibilities: Lead the delivery of infrastructure, cloud, and security projects - including migrations and network transformations - for a varied client base. Manage project scope, timelines, budgets, risks, and stakeholder expectations across multiple concurrent projects. Act as a senior escalation point for project issues, ensuring timely and effective resolution in More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
Senior Project Manager Up to £70,000 (depending on experience) Based in London Hybrid Working Our client is a fast-growing technology MSP based in London, delivering strategic IT, security, and infrastructure solutions across a diverse client base. With a strong focus on consultancy, cloud (including Microsoft Azure), and ongoing support services, they’re offering an exciting opportunity … Consulting team as a Senior Project Manager. In this role, you’ll take ownership of complex, high-value technical projects - ranging from infrastructure migrations to network transformations - across multiple client environments. You’ll be expected to lead from the front, managing delivery hands-on while working closely with senior stakeholders. Alongside ensuring projects are delivered on time and within … internal delivery processes in a maturing, fast-paced environment. Role and Responsibilities: Lead the delivery of infrastructure, cloud, and security projects - including migrations and network transformations - for a varied client base. Manage project scope, timelines, budgets, risks, and stakeholder expectations across multiple concurrent projects. Act as a senior escalation point for project issues, ensuring timely and effective resolution in More ❯
essential risk management and control to preserve and enhance the firm's assets and its reputation. The purpose of the European Shareholder Services team is to provide World Class Client Service to Investors in the GSAM Offshore Funds and to assist the GSAM Sales force in their Global Funds distribution effort. Within European Shareholder Services, ClientOnboarding works with clients investing GSAM's Offshore funds from the decision to invest through to funding, ensuring a smooth and seamless onboarding process. HOW YOU WILL FULFILL YOUR POTENTIAL This is a business-side, strategic Project Management/Business Analysis role covering change across European Shareholder Services. Responsibilities include: Working with business sponsors to identify, develop … extremely challenging goals and persist in the face of obstacles or setbacks Effectively handle difficult requests, build trusting, long-term relationships with clients (internal and external). Help the client to identify/define needs and manage client/business expectations Think ahead, anticipate questions, plan for contingencies, find alternative solutions and identify clear objectives. See the big More ❯
essential risk management and control to preserve and enhance the firm's assets and its reputation. The purpose of the European Shareholder Services team is to provide World Class Client Service to Investors in the GSAM Offshore Funds and to assist the GSAM Sales force in their Global Funds distribution effort. Within European Shareholder Services, ClientOnboarding works with clients investing GSAM's Offshore funds from the decision to invest through to funding, ensuring a smooth and seamless onboarding process. HOW YOU WILL FULFILL YOUR POTENTIAL This is a business-side, strategic Project Management/Business Analysis role covering change across European Shareholder Services. Responsibilities include: Working with business sponsors to identify, develop … extremely challenging goals and persist in the face of obstacles or setbacks Effectively handle difficult requests, build trusting, long-term relationships with clients (internal and external). Help the client to identify/define needs and manage client/business expectations Think ahead, anticipate questions, plan for contingencies, find alternative solutions and identify clear objectives. See the big More ❯
what we do! The Role This unique hybrid role bridges revenue operations, product development, and financial services, with a primary focus on advancing PerchPeek's revenue operations and integrating client-focused financial services into our product suite. You will blend operational excellence with innovation to drive large-scale system, process, and product improvements in a structured and effective manner. … see the bigger strategic picture. This role reports to the Head of Operations and will work with senior stakeholders across Finance, Sales and Product teams to enhance efficiency, support clientonboarding, profitability analysis, and tool integrations in both internal and external financial functions. Responsibilities Whilst every role in a startup has a degree of flexibility over time … Drive the integration of financial platforms and manage tool rollout projects, including training initiatives Collaborate with internal financial functions to implement financial tools, integrations, and automations to streamline operation Client Financial Management Lead financial onboarding processes for new clients, including process mapping, advisory services, and systems setup Develop and maintain client financial reporting frameworks Analyze clientMore ❯
of Account Management for FXB for Visa Direct in Europe. It requires strong commercial acumen and account management skills to manage revenue, upsell, cross-sell, and renewals. Responsibilities include client engagement, governance, and applying performance insights to deliver strategy. Day-to-day expectations: Enable FXB to be a growth engine for Visa, aiming for up to 50% annual growth … deliver on aggressive sales targets for Visa Money Movement capabilities. Develop a broad network of stakeholders and leverage relationships to create a robust pipeline. Define product propositions based on client knowledge and create roadmaps for implementation. Work with finance to structure high-value, complex deals. Coordinate with Compliance and Risk for swift client onboarding. Revenue management: Manage and … realization. This is a hybrid role with in-office days to be confirmed by the manager. Proven success in selling multi-million contracts and managing sales teams. Experience in client/partnership management, sales, or business development, preferably at a global or multi-market level. Strong problem-solving, communication, and executive interaction skills. Ability to explain complex concepts clearly More ❯
actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Tate Recruitment Our client is a fast-growing technology MSP based in London, delivering strategic IT, security, and infrastructure solutions across a diverse client base. With a strong focus on consultancy, cloud … Consulting team as a Senior Project Manager. In this role, you’ll take ownership of complex, high-value technical projects - ranging from infrastructure migrations to network transformations - across multiple client environments. You’ll be expected to lead from the front, managing delivery hands-on while working closely with senior stakeholders. Alongside ensuring projects are delivered on time and within … internal delivery processes in a maturing, fast-paced environment. Role and Responsibilities: Lead the delivery of infrastructure, cloud, and security projects - including migrations and network transformations - for a varied client base. Manage project scope, timelines, budgets, risks, and stakeholder expectations across multiple concurrent projects. Act as a senior escalation point for project issues, ensuring timely and effective resolution in More ❯
order management, sales operations, and license reporting Experience with creating requirements, design and documentation of APIs and enterprise services based on an API-first approach. Experience with creating customeronboarding, field enablement, product launch workflows and processes Highly analytical and able to troubleshoot issues quickly - you should be able to go from high level to low level very More ❯
performing IT environments. This is a great opportunity to grow your career in systems administration and IT operations, while gaining exposure to cloud-based platforms, enterprise data tools, and client-facing service delivery. You'll play a vital part in maintaining the tools, access, and systems that allow our data professionals to deliver high-quality work. Key Responsibilities As … a part of the DevOps and IT team, you will help us manage our on-prem and cloud estate, be a part of our client support team, take a share of our IT work and help to keep us secure. Key Skills/Experience: We are looking for people with experience in: • Administer and maintain Linux systems, with a … solutions using tools like Puppet, Terraform, and Ansible, supporting scalable and repeatable infrastructure deployment. • Design, deploy, and maintain cloud-based infrastructure, primarily on AWS, to support internal teams and client-facing platforms. • Monitor and troubleshoot network infrastructure, including routing configurations, VLANs, and firewalls, to ensure secure and stable connectivity. • Provide day-to-day it support and administration for internal More ❯
to technical documentation and responses. Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management. Collaborate with Sales Engineers on projects involving channel partners, customeronboarding, or technology alliances. Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth. Perform solution research and competitive analysis to support More ❯
partners. - Accelerate sales and partner activation of digital training by defining and implementing strategic sales plays, pipeline generation programs, activation tactics, and comprehensive training programs for PEMs. - Monitor customeronboarding and adoption; develop approaches to increase number of product/service offerings, revenue growth rates and retention rates. - Co-develop GTM motions for new product functionality launches and … results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in More ❯
London, England, United Kingdom Hybrid / WFH Options
Abound
affordable credit to their customers. We're looking for an experienced individual to join us as Support Engineer. This role requires balancing multiple priorities—diagnosing complex system issues, onboarding clients to our platform, writing monitoring queries, and coordinating incident responses across teams. Our technology stack: AWS (including ECS and RDS), OpenTelemetry, NewRelic, Python, Postgres, Liquibase, Angular, Docker Who … point of contact for technical queries from B2B clients Monitoring the availability and health of platforms Coordinating responses to platform issues and ensuring incident resolution Assisting with technical onboarding of new clients Improving support processes, monitoring, and alerting capabilities Innovating to enhance support outcomes for clients What We Offer Equity ownership in the company Hybrid work model More ❯
will be beneficial What you'll be doing: Develop new features in python for backend services that could span any part of the lending lifecycle, from finding and onboarding new customers, to helping underwriters asses their affordability, all the way through to actually paying out and then collecting a loan Participate in the entire SDLC, helping to design More ❯
Social network you want to login/join with: Risk, Ops and Compliance Director, London col-narrow-left Client: Satago Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3c907bea1043 Job Views: 12 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: Who are we? Satago is a leading Fintech player … the first section. Ensure compliance with regulatory obligations whilst taking a commercial and practical approach to risk-based challenges and offer appropriate solutions. Continual drive for enhanced efficiency and client service (internal and external) in all Risk and Compliance processes Provide regular reports to boards and other relevant bodies detailing any current issues or information as required. Compliance Devise … have some or all the following, please apply: Proven ability to lead a risk function, with strong adherence to process and an eye for automation and driving efficiencies in clientonboarding and deal decision making An understanding of invoice finance, ABL and other financial services Very strong analytical background with the ability to interpret data and recommend More ❯
Social network you want to login/join with: MDM Solutions Architect, london (city of london) col-narrow-left Client: Insight Global Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Insight Global is looking for a MDM More ❯
London, England, United Kingdom Hybrid / WFH Options
JobRack
In those early days, I wore so many different hats. I helped set up our accounting software because we didn't have a finance team yet. I supported customeronboarding, drafted communications, organized meetings, and handled admin tasks. But most importantly, I constantly asked myself: 'How can I take things off Max and Remi's plate today to More ❯
of an investment manager, e.g. Front, Middle and Back Office, Distribution, Product Development, Technology and Corporate Functions Knowledge of the Investment Management value chain and end to end processes (clientonboarding, product development, portfolio management, implementation, investment operations, fund administration, reporting, etc.) Experience of playing a role in large and complex consultancy assignments Experience of strategy development More ❯
Join Ligentia! We're looking for an experienced Implementation Project Manager to lead strategic customer onboarding. Your Role: Day-to-day: Manage projects, liaise with clients and teams, and improve processes. Strategic: Oversee large and complex customer implementations. Leadership: Mobilise More ❯
clients who can benefit from Ebury's FX solutions. Specifically focusing on sectors like trade companies, commodities, offshore, food, dairy and shipping. You will act as a consultant, understanding client needs and demonstrating the value proposition of our netting services on for example Ebury online, 360t and FXall. This is a fantastic opportunity to make an impact within a … target market who engage in dollar-sell transactions. This will involve utilising various lead generation strategies, including cold calling, networking, online research, and attending industry events. Solution Selling: Understand client business needs and challenges related to FX risk management and international payments. Clearly articulate the benefits of Ebury's netting solutions and tailor presentations and proposals to address specific … client requirements. Sales Pipeline Management: Maintain a robust sales pipeline, accurately forecasting revenue and consistently achieving sales targets. Utilise CRM systems to track progress and manage client interactions. Relationship Management: Build and maintain strong relationships with key decision-makers within client organisations, including CFOs, Treasurers, and Finance Directors. Market Intelligence: Stay informed about market trends, competitor activities More ❯
Job Description Insight Global is looking for a MDM Solutions Architect to join a large financial institution located in London for a 12-month ongoing contract. The candidate will be joining the Corporate Data Cloud Engineering Team and be involved More ❯
London, England, United Kingdom Hybrid / WFH Options
Insignis
part of a team that values your ideas and offers a clear path for career progression. The Role Your expertise in KYC due diligence will be instrumental in our ClientOnboarding Team, a critical part of the firm's 1st Line of Defence (1LoD). You will play a key role in identifying and preventing AML/… CFT risk and broader Financial Crime risk, making a significant contribution to our company's success. Role Responsibilities Conducting client KYC due diligence from initial Onboarding and Life Cycle events, including KYC Periodic Review, Alert Analysis, Transaction Monitoring, and other event-driven reviews Identifying high-risk indicators and undertaking enhanced due diligence (EDD) as required Undertaking external … client dialogue as required to collect due diligence documentation and execute necessary research on High-Risk clients and EDD files Screening clients for Sanctions, PEPs, and Adverse Media events Update and maintain accurate KYC records in internal databases Working with multiple parts of the business, including Sales, Client Services, and Payments Teams, managing expectations and ensuring a satisfactory More ❯
Team Overview: ClientOnboarding Engineering is the key group focused on various key activities involving onboarding of clients of Goldman Sachs faster and better. We are committed to delivering projects involving process workflow for KYC Due Diligence (AML), Regulatory & Product Due Diligence, entity case assessment, Client outreaches, Contact Management, Agreement services, client account … opening services, and Client Lifecycle Management platform. Engineering is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. We use both open-source industry standard and internal proprietary technologies to build strategic platforms for onboarding clients through proactive management of the f2b onboarding process. This … methodologies, setting the stage for STP and full automation of the various workflows and processes. Team members have the opportunity daily to work with various global stakeholders (Compliance, Business, Client Implementation, Quality Assurance, Firmwide Ref Data Engineering) to onboard new clients with a focus on efficiency, control, and excellent client service that is mandated per se AML Enhanced More ❯
Success Manager plays a pivotal role in ensuring Powerfleet’s customers achieve their desired outcomes with our solutions. You will act as a strategic advisor, guiding customers through onboarding, driving adoption, and fostering long-term partnerships. By proactively identifying opportunities and mitigating risks, you will maximize customer satisfaction, retention, and revenue growth. This … position is ideal for a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about leveraging technology to drive business success. Key Responsibilities CustomerOnboarding & Implementation Work in partnership with the Implementation team to ensure that new customers adopt Powerfleet’s solutions seamlessly. Build a clear understanding of the customer landscape and stakeholders More ❯
notch support with a fintech environment. Responsibilities: Customer Support: Serve as the primary point of contact for customer enquiries, providing timely and accurate responses. Issue Resolution: Investigate and resolve client issues, escalating complex matters to the appropriate team members when necessary and ensuring prompt resolution. Onboarding Assistance: Assist clients with the onboarding process, guiding them … provide educational resources to clients to ensure they fully understand our products and services, empowering them to utilise our platform effectively. Documentation and Reporting: Maintain a comprehensive record of client interactions, including inquiries, resolutions and feedback. Generate reports on client activity and trends to inform decision-making and improve processes. Relationship Management: Cultivate strong relationships with clients, understanding … by adhering to established procedures and protocols. Networking and Sales: Be active in the payments industry space, creating contacts and opportunities for future growth. Requirements Experience in Product Support, Client Success, Customer Success, Account Management or Customer Operations Strong interpersonal skills with the ability to communicate effectively and build rapport with clients and internal stakeholders, in multiple languages. Communication More ❯