Client Onboarding Jobs in London

76 to 100 of 157 Client Onboarding Jobs in London

Senior Sales Manager

london, south east england, united kingdom
Hybrid / WFH Options
Strativ Group
cycle, from prospecting and pitching to closing deals Engage senior stakeholders across media agencies and brands Collaborate with cross-functional teams to ensure seamless on-boarding and long-term client success What We’re Looking For At least 4 years of experience closing sales in the AdTech/Digital Media space Strong background/expertise in video advertising Experience More ❯
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Senior Sales Manager

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Strativ Group
cycle, from prospecting and pitching to closing deals Engage senior stakeholders across media agencies and brands Collaborate with cross-functional teams to ensure seamless on-boarding and long-term client success What We’re Looking For At least 4 years of experience closing sales in the AdTech/Digital Media space Strong background/expertise in video advertising Experience More ❯
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Skills & Learning Manager

London Area, United Kingdom
SoTalent
design, multimedia, and marketing teams to integrate learning into broader student experiences. Manage freelancers or guest contributors as needed, maintaining quality and consistency. Align programme development with commercial and client needs to ensure uptake and retention. Help onboard and support clients using our learning solutions through tailored walkthroughs or customised content. Innovation and Insights We continually evolve our platforms More ❯
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Skills & Learning Manager

City of London, London, United Kingdom
SoTalent
design, multimedia, and marketing teams to integrate learning into broader student experiences. Manage freelancers or guest contributors as needed, maintaining quality and consistency. Align programme development with commercial and client needs to ensure uptake and retention. Help onboard and support clients using our learning solutions through tailored walkthroughs or customised content. Innovation and Insights We continually evolve our platforms More ❯
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Skills & Learning Manager

london, south east england, united kingdom
SoTalent
design, multimedia, and marketing teams to integrate learning into broader student experiences. Manage freelancers or guest contributors as needed, maintaining quality and consistency. Align programme development with commercial and client needs to ensure uptake and retention. Help onboard and support clients using our learning solutions through tailored walkthroughs or customised content. Innovation and Insights We continually evolve our platforms More ❯
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Skills & Learning Manager

london (city of london), south east england, united kingdom
SoTalent
design, multimedia, and marketing teams to integrate learning into broader student experiences. Manage freelancers or guest contributors as needed, maintaining quality and consistency. Align programme development with commercial and client needs to ensure uptake and retention. Help onboard and support clients using our learning solutions through tailored walkthroughs or customised content. Innovation and Insights We continually evolve our platforms More ❯
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Business Development Manager

London, United Kingdom
Hybrid / WFH Options
Taylor Higson
retail, charity, tech, gaming, education, and entertainment sectors, and the business is ready to grow even further! This is a field-based role, so you ll travel regularly to client sites, attend industry events, and network to build valuable relationships. Your Key Responsibilities Will Include: Sales & Business Development Achieve and exceed agreed sales targets through strategic new business acquisition. … qualify leads, working closely with the marketing team. Deliver impactful presentations, proposals, and pitches to key decision-makers. Maintain accurate and up-to-date records in the CRM system. Client Engagement & Onboarding Lead relationship-building from initial contact through to successful onboarding. Partner with the Customer Services and Procurement teams to deliver exceptional client experiences. Identify … onboard suitable supply chain partners aligned with customer needs. Provide detailed project handovers and ensure seamless transitions to delivery teams. Proactively identify cross-sell and upsell opportunities within your client portfolio. Consult with clients on campaign effectiveness and advise on ways to maximise ROI. For Your Application To Be Successful, You ll Need: A proven track record in selling More ❯
Employment Type: Permanent
Salary: GBP 55,000 - 60,000 Annual
Posted:

Senior SOC Engineer

London, South East, England, United Kingdom
ice recruitment
Senior SOC Engineer London office 1-3 days p/w £60k-65k Must be a British Citizen/British Passport holder Our client are a technology company who are specialists in Cyber Security and Data. They are currently looking for an experienced Senior SOC engineer to join their team. The ideal candidate: Work a Managed Services Provider Experienced More ❯
Employment Type: Full-Time
Salary: £50,000 - £65,000 per annum
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Customer Service Manager

EN5, Barnet, Greater London, United Kingdom
Hybrid / WFH Options
Stonerise Technology Ltd
improving cash flow, and driving collaboration across the construction supply chain. As we scale, we’re building a best-in-class customer success and service function to ensure every client experiences measurable value from our platform from day one. Role Overview The Customer Service Manager will be the first dedicated customer-facing hire focused on delivering exceptional post-sales … service, onboarding support, and client satisfaction. This is a hands-on role for someone who can both execute and evolve our customer service operations. You’ll manage day-to-day client communications, resolve issues efficiently, and help shape processes as the business grows — with the opportunity to build and lead a small team in the future. … Key Responsibilities Customer Support & Issue Resolution – Serve as the main point of contact for customer queries, ensuring timely, professional, and empathetic resolution. Onboarding & Implementation Assistance – Support new customers through the onboarding journey, ensuring smooth setup and adoption. Customer Communication – Build strong relationships and maintain regular engagement with key users to drive satisfaction and retention. Product Knowledge More ❯
Employment Type: Permanent
Salary: £35000 - £50000/annum company pension
Posted:

Solutions Architect

London, United Kingdom
productboard, Inc
Productboard is seeking a customer-focused, highly energetic, and experienced individual to join our team as a Solutions Architect responsible for onboarding and enabling our customers at the critical outset of their journey with Productboard. This role will have accountability for ensuring our new customers have the vision, stakeholder involvement and alignment within their organization to make Productboard … a success. The Solutions Architect will validate and define the value the customer seeks with Productboard, while defining and executing a specific onboarding and enablement plan to ensure the customer activates Productboard successfully and is set up for long term value. As part of the Professional Services team, the Solutions Architect requires proven project and product management skills … addition to technical acumen to navigate hurdles integrating Productboard within their current tech stack and workflows. The ideal candidate will deliver new process efficiencies and rigor to our onboarding and in doing so increase success rates for our strategic customers in the critical activation process of their Productboard journey. On a typical day, you will You will coach More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Officer

London, South East, England, United Kingdom
SALESAMP LIMITED
Client Our client is a rapidly growing Series A funded Green-Tech SaaS business. With offices spanning mainland Europe and the UK they're currently in hyper-growth mode and disrupting the logistics space. This business offers an unparalleled software solutions built around sustainability and efficiency savings. Environment Culture is everything here. As they're planning to double … CEO, they're looking for creative thinkers, who can adapt to the ever-changing life that is start up and want to join them on their mission! Role Our client is seeking a Technical Support Officer to join their expanding London-based team. The successful candidate will play a vital role in supporting customers across the EMEA. This position … system configurations, and ensuring the smooth onboarding of new clients. With strong analytical and problem-solving skills, you’ll help maintain accurate data processes and ensure that client operations continue to run efficiently. Key responsibilities include: Acting as one of the primary technical contacts within the support function, assisting clients and coordinating with engineering teams when required. More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable
Posted:

Customer Success Manager

London, England, United Kingdom
Hybrid / WFH Options
Sphere Digital Recruitment Group
What You'll Do Act as the go-to expert for performance marketing campaign strategy and optimisation. Provide guidance on best practices, feature adoption, and campaign performance improvements. Deliver client training sessions, webinars, and workshops to enhance product understanding and usage. Develop clear, practical resources such as playbooks and guides that help clients maximise value. Coach clients on budgeting … informed, results-driven decisions. Keep clients up to date with the latest platform innovations and tools. Collaborate closely with internal teams to support smooth onboarding and consistent client success. About You Proven experience in customer success, digital marketing, or paid media management. Strong understanding of Google Ads or Performance Max campaigns. Excellent communication and presentation skills, confident … running client-facing sessions. Analytical thinker with the ability to simplify data and extract actionable insights. Proficiency in creating or delivering educational content and training. A proactive, tech-savvy mindset with a passion for driving measurable client outcomes. Google Skillshop certification or similar is advantageous. What Success Looks Like Clients who are confident, empowered, and achieving measurable performance More ❯
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Customer Success Manager

London, United Kingdom
Hybrid / WFH Options
Elliptic Enterprises Ltd
of our accounts. Your core deliverable will be achieving a net account retention rate as well as account upsell targets. In addition, you will take the lead in onboarding and training our customers in using the product to enhance the customer experience and improve satisfaction. This is an exciting opportunity for an experienced individual looking for a role … experience Excellent communicator with strong interpersonal skills Use your analytical skills to analyse customer usage and engagement data to identify trends and opportunities for additional services Have managed difficult client relationships, such as churn or downsell conversations, and obtain the best outcome for both the company and our customers. Experienced in evaluating customer needs and preferences and being able More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Internship Product Specialist & Customer Onboarding

Greater London, England, United Kingdom
Hybrid / WFH Options
Odicci
with loyalty, CRM, and eCommerce ecosystems (including Shopify, Eagle Eye, Braze, Bloomreach, Ometria, and Talon.One). We are scaling fast and are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. > What You Will Do Customer Onboarding Own the onboarding journey for new customers, ensuring they are set … up for success from day one. Prepare and deliver onboarding sessions, documentation, and walkthroughs to help customers launch their first campaigns. Customer Training & Enablement Deliver engaging training sessions for customers and internal teams. Create training materials, guides, and video tutorials to support adoption. Product Expertise & Support Develop strong knowledge of the Odicci platform and integrations (with a focus … a plus). Organised, detail-oriented, and proactive in taking initiative. Eligible for a 12-month university-accredited internship. > What You Will Gain End-to-end experience in customer onboarding and training in a SaaS environment. Hands-on exposure to product, customer success, and marketing functions. Direct interaction with enterprise clients across retail, beauty, travel, and luxury. Training More ❯
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Internship Product Specialist & Customer Onboarding

london, south east england, united kingdom
Hybrid / WFH Options
Odicci
with loyalty, CRM, and eCommerce ecosystems (including Shopify, Eagle Eye, Braze, Bloomreach, Ometria, and Talon.One). We are scaling fast and are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. > What You Will Do Customer Onboarding Own the onboarding journey for new customers, ensuring they are set … up for success from day one. Prepare and deliver onboarding sessions, documentation, and walkthroughs to help customers launch their first campaigns. Customer Training & Enablement Deliver engaging training sessions for customers and internal teams. Create training materials, guides, and video tutorials to support adoption. Product Expertise & Support Develop strong knowledge of the Odicci platform and integrations (with a focus … a plus). Organised, detail-oriented, and proactive in taking initiative. Eligible for a 12-month university-accredited internship. > What You Will Gain End-to-end experience in customer onboarding and training in a SaaS environment. Hands-on exposure to product, customer success, and marketing functions. Direct interaction with enterprise clients across retail, beauty, travel, and luxury. Training More ❯
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Principal Service Desk Analyst - Azure, Azure AD/Networking/Storage/Azure Backu

London, United Kingdom
Hybrid / WFH Options
Methods Business and Digital Technology Ltd
fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Headquartered in central London, with seven regional offices, the company has over 300 colleagues in an organisation centred … cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup … office Flexible working arrangements and a collaborative team culture This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Solutions Consultant

London, United Kingdom
Fyre Global Ltd
– London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity – the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup that’s building smart, data-driven products … making a real-world impact. They’ve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. They’re hiring a Customer Solutions Consultant - part technical problem-solver, part customer champion – to bridge the gap between … process. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What you’ll be doing Owning the full customer onboarding and implementation process Working directly with client technical teams to integrate and activate their data Troubleshooting data ingestion, compatibility, and configuration issues Tracking progress and maintaining close More ❯
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

Operations Administrator

London, United Kingdom
Clarity Global Group
to do their best work. You'll support various teams, help manage office admin, and play a big part in creating a fun, efficient environment where our creative and client teams can thrive. If you're organised, proactive, and ready to jump in wherever needed, we'd love to hear from you! Key Responsibilities Administrative Support to Leadership Team … Team Support: Support People & Culture, Finance and IT teams with operational tasks as needed, for example coordinating IT equipment requests and assisting with new joiner onboarding Execute client and employee gifting initiatives Vendor and Contract Management: Assist in the management and administration of supplier contracts, ensuring documentation is accurate, up to date, and compliant. Develop and maintain More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Implementation Consultant

City of London, London, United Kingdom
Fyre Global Limited
London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup thats building smart, data-driven products making … a real-world impact. Theyve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. Theyre hiring a Customer Implementation Consultant - part technical problem-solver, part customer champion to bridge the gap between product, sales, and … fully live. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What youll be doing Owning the full customer onboarding and implementation process Working directly with client technical teams to integrate and activate their data Troubleshooting data ingestion, compatibility, and configuration issues Tracking progress and maintaining close More ❯
Employment Type: Permanent
Salary: £90,000
Posted:

Customer Success Manager – Early Stage Tech Start-up

London Area, United Kingdom
Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they’re looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. 🚀 The Role You’ll be the go-to person for all things customer success , working at the heart … of the company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you’ll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working … in fast-paced environments, wearing multiple hats, and helping build something from scratch. 🔧 What You’ll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership More ❯
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Customer Success Manager – Early Stage Tech Start-up

City of London, London, United Kingdom
Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they’re looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. 🚀 The Role You’ll be the go-to person for all things customer success , working at the heart … of the company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you’ll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working … in fast-paced environments, wearing multiple hats, and helping build something from scratch. 🔧 What You’ll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership More ❯
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Customer Success Manager – Early Stage Tech Start-up

london, south east england, united kingdom
Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they’re looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. 🚀 The Role You’ll be the go-to person for all things customer success , working at the heart … of the company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you’ll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working … in fast-paced environments, wearing multiple hats, and helping build something from scratch. 🔧 What You’ll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership More ❯
Posted:

Customer Success Manager – Early Stage Tech Start-up

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Intellect Group
transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they’re looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. 🚀 The Role You’ll be the go-to person for all things customer success , working at the heart … of the company to ensure users get the most out of the product. From onboarding and support content to forums, feedback loops, and data analysis — you’ll help shape how the business communicates with and supports its growing user base. This is a hands-on role perfect for someone with 1–4 years of experience who loves working … in fast-paced environments, wearing multiple hats, and helping build something from scratch. 🔧 What You’ll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly and clearly. Take ownership More ❯
Posted:

Business Development Manager

London, South East, England, United Kingdom
Hybrid / WFH Options
ABR Associates Ltd
Business Development Manager £45,000 Basic + Uncapped Commission (OTE £75,000+) + Excellent Benefits Hybrid (2 days in Central London office, 3 days remote) About the Company Our client is a fast-growing, award-winning business intelligence and media platform serving the startup and investment ecosystem. Backed by a major player in the media industry, they deliver high … full 360° sales role with ownership from prospecting through to close. You’ll be selling high-value subscriptions and data licences to senior decision-makers and building long-term client relationships. Key responsibilities include: Identify and close new business opportunities across target markets Sell premium subscriptions and enterprise data licences to senior-level stakeholders Manage the full sales cycle … from lead generation to contract negotiation and onboarding Build strong client relationships and develop account expansion opportunities Attend industry events and client meetings (some European travel required) Consistently meet and exceed monthly revenue targets About You We’re looking for a confident, self-motivated, and results-driven salesperson with a background in B2B subscription sales or More ❯
Employment Type: Full-Time
Salary: £45,000 - £75,000 per annum, Negotiable, Inc benefits, OTE
Posted:

Account Executive

London, South East, England, United Kingdom
Hybrid / WFH Options
ABR Associates Ltd
near London for occasional Central London meetings Basic Salary up to £65,000 + Uncapped £60,000 Commission Share Options (after 12 months) + Benefits About the Company Our client is an innovative and fast-growing AI automation platform transforming the way financial professionals source and evaluate investment opportunities. By harnessing advanced machine learning, they deliver actionable insights to … clients across Private Equity, Venture Capital, and Management Consulting. With strong momentum and client traction, they are now hiring their first Account Executive to help shape the future of their commercial team. Why Join? High-Earning Potential: Basic up to £65,000 + £60,000 uncapped commission Equity: Share options available after 12 months’ service Flexible Working: Fully remote … clients Build and execute account plans to nurture long-term relationships Maintain a healthy pipeline and accurate forecasting using HubSpot or similar CRM Collaborate cross-functionally to support onboarding and ensure customer satisfaction Stay informed on market trends, competitor activity, and evolving customer needs What We’re Looking For 3-5+ years of full-cycle B2B sales More ❯
Employment Type: Full-Time
Salary: £55,000 - £125,000 per annum, Negotiable, Inc benefits, OTE
Posted:
Client Onboarding
London
10th Percentile
£35,500
25th Percentile
£43,125
Median
£66,250
75th Percentile
£86,563
90th Percentile
£101,375