1 to 25 of 496 Customer Engagement Jobs in London

future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data … practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). Drive improvements and implement best More ❯

Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version … 1. Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development More ❯

Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version … 1. Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development More ❯

SVP Data & Insights Contract: 6 months FTC Location: London/Hybrid (3 days a week) About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional … experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction. Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay … and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value. Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last More ❯

SVP Data & Insights Contract: 6 months FTC Location: London/Hybrid (3 days a week) About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional … experiences for consumers resulting in increased customer engagement, retention, and overall satisfaction. Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay … and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value. Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last More ❯

to support hands-on development tasks where necessary/required. Technical authority for solution design and development through client engagements. Interacts with engineering teams and ensures that solutions meet customer requirements in terms of functionality, performance, availability, scalability, and reliability. Senior Stakeholder management. Collaborate on commercial development of account(s) with Account Manager & delivery team. Commercial/Presales. Support … data, including transaction records, SKU-level details, and understanding of sales cycles. Knowledge of retail operations, including merchandising, store layouts, product placements, and how these factors impact sales and customer engagement. Familiarity with inventory management data, demand planning, and supply chain logistics, including forecasting stock levels and minimizing overstock/understock scenarios. Experience working with multiple data sources from … online and offline retail channels (e.g., e-commerce platforms, in-store sales) and integrating them to deliver a unified customer view. Expertise in building models to predict future demand for products based on historical sales data, seasonality, promotions, and external factors like economic trends. Strong experience in developing personalized product recommendation systems using collaborative filtering, content-based filtering, or More ❯

Job Description Job Role : Customer Data Platform Manager Location: London/Manchester/Edinburgh/Newcastle/Birmingham Career Level : Manager - ML7 We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Manager, you will: Have an extensive background in customer data platforms for large organisations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will lead cross functional teams to promote a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key Responsibilities: Oversee the implementation and ongoing management of the customer More ❯

opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New Sales is responsible for driving new business growth, expanding Sabio's client base, and establishing … on securing net new customers, developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute complex sales cycles, and a More ❯

opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Manager to join our sales team. The Client Manager is responsible for owning and developing strategic relationships with key customers, ensuring long-term account retention, growth, and value realisation. … drive maximum gross profit and revenue contribution. Forecasting: Provide accurate and timely sales forecasts with clear visibility on deal status, aligned to monthly and quarterly expectations. Demand Generation: Use customer insight and market intelligence to proactively generate interest and create demand for Sabio's technology solutions. Proposals and Presentations: Collaborate with internal teams to deliver insight-led, customer More ❯

where innovation meets execution. We're looking for a Senior D365 Project Manager to take ownership of our most strategic D365 implementations and upgrades across Finance & Operations (F&O), Customer Engagement (CE), and Power Platform solutions. ?? What You'll Do: Lead end-to-end project delivery of D365 initiatives, from discovery through deployment and support Manage cross-functional … scope, and within budget, using best-practice project governance (Agile/Waterfall/Hybrid) Develop and maintain detailed project plans, RAID logs, stakeholder comms, and status reports Own stakeholder engagement and communication across C-level execs, business units, and technical teams Drive change management and adoption strategies to maximize ROI on D365 investments ? What You'll Bring: Proven experience More ❯

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and … across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams. Provides mentorship to fellow Solution team members. Leads customer workshops to educate on specific technologies and concepts. Elevates the rest of the solutions team in their area of expertise. Supplemental resource on highly specialised customer engagements that … require advanced guidance on specific technologies or concepts related to application development related project-based outcomes. Evaluates customer needs and provides customer with direction on technical and transformational concepts that solve for current and future challenges. Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Project Scoping and Technology Tools). Writes formal project proposals More ❯

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and … across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams. Provides mentorship to fellow Solution team members. Leads customer workshops to educate on specific technologies and concepts. Elevates the rest of the solutions team in their area of expertise. Supplemental resource on highly specialised customer engagements that … require advanced guidance on specific technologies or concepts related to application development related project-based outcomes. Evaluates customer needs and provides customer with direction on technical and transformational concepts that solve for current and future challenges. Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Project Scoping and Technology Tools). Writes formal project proposals More ❯

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and … across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams. Provides mentorship to fellow Solution team members. Leads customer workshops to educate on specific technologies and concepts. Elevates the rest of the solutions team in their area of expertise. Supplemental resource on highly specialised customer engagements that … require advanced guidance on specific technologies or concepts related to application development related project-based outcomes. Evaluates customer needs and provides customer with direction on technical and transformational concepts that solve for current and future challenges. Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Project Scoping and Technology Tools). Writes formal project proposals More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

Strong proficiency with CRM and Marketing Automation systems (e.g., Salesforce, Eloqua, Jira, Terminus, or similar) Growth mind-set, focused on outcomes, learnings, and quick-pivots that result in increased customer engagement, pipeline, and revenues Exceptional analytical skills and a history of data-driven decision-making, with proven experience measuring ROI and showing results for marketing programs Experience working … cross-functionally with sales, customer success, Global Demand Centre, and product teams to design campaigns and drive outcomes Executional excellence with a consistent ability to deliver on time, within budget, and aligned to organizational priorities Exceptional written and verbal communication skills with a history of delivering compelling presentations to senior executives and stakeholders A strategic thinker who can balance … scalable regional marketing programs to support account-based strategies, pipeline acceleration and revenue growth. Programs to include regional in-person/virtual events, webinars, digital experimentation, localised content development, customer enablement, and strategic partnerships Partner with cross-functional stakeholders: Collaborate with Global and EMEA marketing teams, GDC, partner marketing, and sales teams to build cohesive strategic plans that align More ❯

on to develop scalable, production-grade solutions while acting as a trusted advisor to strategic customers, translating complex data challenges into tangible business value. This involves collaborating closely with customer executives and technical leaders to understand their specific needs and then leveraging your expertise in graph technologies, LLMs, and AI orchestration frameworks to develop bespoke, production-ready AI applications … grounded in real-world context using Neo4j Knowledge Graphs. Providing hands-on consulting and technical expertise for customer engagements will be central to your role. You'll collaborate with Neo4j's most strategic customers on projects that revolutionize their businesses. You'll also collaborate with key Neo4j cloud partners to deliver joint consulting services, offering technical guidance and best … practices. Key Responsibilities: Solution Architecting: You will work with customer technical leads, customer executives, and partners to manage and deliver successful implementations of Graph+GenAI solutions becoming a trusted advisor to decision-makers throughout the engagement. You will propose solution architectures and manage the deployment of Graph+GenAI solutions according to complex customer requirements and implementation best practices. You More ❯

on to develop scalable, production-grade solutions while acting as a trusted advisor to strategic customers, translating complex data challenges into tangible business value. This involves collaborating closely with customer executives and technical leaders to understand their specific needs and then leveraging your expertise in graph technologies, LLMs, and AI orchestration frameworks to develop bespoke, production-ready AI applications … grounded in real-world context using Neo4j Knowledge Graphs. Providing hands-on consulting and technical expertise for customer engagements will be central to your role. You'll collaborate with Neo4j's most strategic customers on projects that revolutionize their businesses. You'll also collaborate with key Neo4j cloud partners to deliver joint consulting services, offering technical guidance and best … practices. Key Responsibilities: Solution Architecting: You will work with customer technical leads, customer executives, and partners to manage and deliver successful implementations of Graph+GenAI solutions becoming a trusted advisor to decision-makers throughout the engagement. You will propose solution architectures and manage the deployment of Graph+GenAI solutions according to complex customer requirements and implementation best practices. You More ❯

building a world-class platform to developing clean mobile experiences - we are pushing the boundaries to ensure we are a source of innovation. Adopting the best technology, and a customer first approach, we are building something truly transformational for the entire delivery sector. We are always looking for exceptional talent to join us on our journey. Pizza Hut offers … across multiple markets in the Europe region. This role requires strong leadership, strategic thinking, and the ability to collaborate with cross-functional teams to drive digital transformation and enhance customer engagement. As an established digital leader, you will have the skills to influence at every level, imparting your digital knowledge and skills in a constructive, empowering, and collaborative way. … Your goal will be to drive growth and strategic renewal by helping us complete our digital transformation, ensuring the overall tech stack works seamlessly for the benefit of the customer and the teams in store. You will focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes. What you'll do: Digital More ❯

on-site per week) Day Rate: £500-£550 per day Contract: Outside IR35 | Initial 12-month contract Start Date: ASAP A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new … needs. Essential Experience: Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential. Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling). Experience delivering technology change or greenfield programmes. Familiarity with the Power Platform (Power Automate, Power Apps, Power … Knowledge of Dataverse , CRM data migration, and system integrations (APIs, data flows). Agile delivery experience, with a track record of managing backlogs and defining user stories. Strong stakeholder engagement and cross-functional collaboration skills. Awareness of GDPR and data privacy requirements. You must have eligibility to work in the UK. This is a high-impact role in a More ❯

solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Key Responsibilities Design and Implement Solutions: Architect and deliver large-scale Dynamics 365 Customer Engagement (CE) solutions, with a focus on the … Customer Service module (and ideally other CE modules as needed). Technical Leadership: Provide hands-on technical leadership and expertise in building solutions using Model-Driven Power Apps , Power Automate , and the Dataverse platform. Agile Collaboration: Work within a Scaled Agile Framework (SAFe) environment, collaborating closely with other Solution Architects, Technical Architects, and delivery teams to ensure cohesive solution … delivery. Client Engagement: Engage with the client (a UK Central Government Department) to understand requirements, translating them into scalable, high-performance Dynamics 365 solutions that meet business needs. Integration Design: Design and oversee integrations between Dynamics 365 CE and external systems (including Azure services and other enterprise platforms) to ensure seamless end-to-end solutions. Leadership in Best Practices More ❯

solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. Key Responsibilities Design and Implement Solutions: Architect and deliver large-scale Dynamics 365 Customer Engagement (CE) solutions, with a focus on the … Customer Service module (and ideally other CE modules as needed). Technical Leadership: Provide hands-on technical leadership and expertise in building solutions using Model-Driven Power Apps , Power Automate , and the Dataverse platform. Agile Collaboration: Work within a Scaled Agile Framework (SAFe) environment, collaborating closely with other Solution Architects, Technical Architects, and delivery teams to ensure cohesive solution … delivery. Client Engagement: Engage with the client (a UK Central Government Department) to understand requirements, translating them into scalable, high-performance Dynamics 365 solutions that meet business needs. Integration Design: Design and oversee integrations between Dynamics 365 CE and external systems (including Azure services and other enterprise platforms) to ensure seamless end-to-end solutions. Leadership in Best Practices More ❯

customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As … gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical … depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice More ❯

Office. This pivotal role involves overseeing the security architecture across TeKnowledge's diverse portfolio of solutions. The ideal candidate will possess a blend of deep technical expertise and strong customer engagement skills, ensuring that our solutions are secure and effectively communicated to clients. Understanding the TeKnowledge security portfolio, based on three main pillars, and identifying appropriate security offers … is essential. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—where people lead and tech empowers. Join a diverse and inclusive team where trust, teamwork, and shared … bundled solutions. Security and Compliance : Ensure top-level IT security and compliance across various organizational units, working with CISO and DPO to develop policies to protect data and assets. Customer Engagement : Act as a trusted advisor, articulating complex security concepts clearly. Present security architectures and strategies tailored to client needs. Architectural Governance : Lead reviews of complex deals, identify More ❯