176 to 200 of 218 Customer Insight Jobs in London

is made alone-come make with us! As a member of our Product Support Team, you will have the opportunity to continue developing our customer-facing function in EMEA and APAC, ensuring that we provide an outstanding customer experience every step of the way. We are looking for … a senior leader to inspire, lead, and in partnership with our US-based Director, drive the strategy for our global customer support team. You are a builder at heart and are passionate about working cross-functionally with stakeholders, such as Product and Engineering, to help craft the future of … our customer-facing teams, advocate for our users, and bubble up key insights to help shape our product. You have a proven track record of inspiring and developing next-level leaders and thrive in an environment where people are empowered to do their best work. This role will report More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client More ❯

Job purpose: As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to … design, implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands. We are looking for a proactive self-starter who thrives … understand all products in great technical detail Identify new opportunities and feed insights into business development and sales processes Deliver customised product demonstrations at customer/partner meetings, calls and conferences, supporting sales and marketing activities Work closely with the product management teams advising on current and future client More ❯

Markets you will be a pivotal leader in shaping Xero's growth trajectory in the region. By deeply understanding the UK market and championing customer needs, you will craft differentiated value propositions and refine our positioning to ensure our offering resonates within the UK context and with the needs … end product marketing efforts for our regional product portfolio, including our suite of tax products. This role positions you as a critical hub, connecting customer insights, competitive intelligence, and market trends to drive impactful outcomes. Collaborating closely with product, marketing, and commercial teams, you will translate innovative global and … exceptional communication, and ability to navigate ambiguity will be essential in fostering collaboration and driving clear, strategic direction. What you'll do: Lead market, customer, and competitive analysis to identify market opportunities and provide actionable insights to inform product development and GTM strategies. Develop and refine Xero's overarching More ❯

approach and impeccable communication skills. In this role, you will focus on motivating and inspiring the team to ensure that we provide an outstanding customer experience every step of the way. You will work cross functionally with key partners such as product and engineering leadership to help evolve our … best work. What you'll do at Figma: Build and refine processes to triage, troubleshoot, and validate product bugs Produce quality bug reports (severity, customer impact, etc) - equipping Product and Engineering with sufficient information to diagnose, prioritize and drive issues to resolution Partner with Product and Engineering, ensuring we … have a feedback loop with the management of bug fixes Surface customer insights to our product and engineering teams - influencing and driving improvements in our product Craft and calibrate on bug management workflows and SLA expectations between Engineering and our Product Support team Collaborate closely with Engineering and Product More ❯

ll bring Bitpanda's commercial vision to life through thoughtful, well-aligned local campaigns. With your deep understanding of UK audiences and experience in customer-focused marketing, you'll help Bitpanda connect with a wider public-making digital assets more approachable and inclusive for everyone. What you'll do … Design and implement UK-specific marketing strategies across both digital and offline channels, supporting brand visibility, community growth, and customer loyalty. Plan, run, and analyse integrated campaigns , collaborating with teams across brand, CRM, product, and performance to ensure smooth delivery and thoughtful optimisation. Reflect on campaign outcomes and market … feedback to share learnings and improvements with key stakeholders. Explore market trends and customer insights through collaborative research to enhance our positioning and guide campaign direction. Build strong, trusting relationships with internal teams, agencies, and partners while managing the marketing budget in a transparent and balanced way. Who you More ❯

and beyond. Working with the COO, Business Development Lead and others in the Business Development & Partnerships team, this role will work across the entire customer life cycle. You will maintain and nurture relationships with stakeholders at different levels, work closely with the marketing team, input into technical conversations with … partnership negotiations. This role suits someone who enjoys building relationships, has a strong technical background and is driven by the desire to provide excellent customer service whilst identifying upsell opportunities. A typical day in this role looks like: Building and executing an account-specific strategy through building relationships during … Waste Intelligence. Shaping commercial proposals, presentation pitches, contracts and negotiate with potential partners Interacting with the delivery, support and product teams to relay key customer insights Traveling to clients in their facilities across the UK and Europe as needed. A UK driving license is essential. Requirements : 2+ years experience More ❯

good business is about good people. We pride ourselves on providing meaningful, human support along with fast, hassle-free processes to deliver an unbeatable customer experience. The role As an Onboarding Account Executive in FlexiPay, you embody one of our key selling points: personal support for our customers. Every … be: Responsible for supporting customers after they sign up, educating them on FlexiPay, driving activation, and encouraging repeat usage of the product. Collecting valuable customer insights through interactions that will feed into the ongoing development of the FlexiPay product. Establishing instant rapport with customers via telephone and email to … or control weaknesses in your daily activities. What we're looking for Experience working in a telesales or phone-based environment. Motivated by positive customer outcomes, success in meeting numbers, and driven to achieve monthly targets. Ability to connect easily with people and demonstrate natural interpersonal skills, including teamwork. More ❯

Senior Security Operations Center Analyst - Permanent - 3x a week in office, Hybrid Bestman Solutions is working with a leading customer data science company to hire a senior security operations analyst to bolster its global information security team. This is a fantastic opportunity to work with a market-leading business …/IPS, vulnerability scanners, and web proxies Scripting or programming (Python, PowerShell, Bash, etc.) Join a global leader at the forefront of data-driven customer insights, where you’ll contribute to meaningful projects using cutting-edge technology. Enjoy the benefits of flexible work arrangements and a genuine focus on More ❯

Senior Security Operations Center Analyst - Permanent - 3x a week in office, Hybrid Bestman Solutions is working with a leading customer data science company to hire a senior security operations analyst to bolster its global information security team. This is a fantastic opportunity to work with a market-leading business …/IPS, vulnerability scanners, and web proxies Scripting or programming (Python, PowerShell, Bash, etc.) Join a global leader at the forefront of data-driven customer insights, where you’ll contribute to meaningful projects using cutting-edge technology. Enjoy the benefits of flexible work arrangements and a genuine focus on More ❯

Senior Security Operations Center Analyst - Permanent - 3x a week in office, Hybrid Bestman Solutions is working with a leading customer data science company to hire a senior security operations analyst to bolster its global information security team. This is a fantastic opportunity to work with a market-leading business …/IPS, vulnerability scanners, and web proxies Scripting or programming (Python, PowerShell, Bash, etc.) Join a global leader at the forefront of data-driven customer insights, where you’ll contribute to meaningful projects using cutting-edge technology. Enjoy the benefits of flexible work arrangements and a genuine focus on More ❯

develop clear, compelling messaging that highlights the value and differentiation of our Missions and ODA-compliant products. Conduct in-depth research on industry trends, customer needs, and competitive landscapes to inform product marketing strategies. Plan and execute go-to-market strategies for our Missions and ODA-related products, including … verbal communication skills. Proven ability to create engaging content tailored for technical and non-technical audiences. Strong analytical skills to interpret market data and customer insights. Ability to manage multiple projects in a fast-paced environment. Strong understanding of OSS/BSS systems; familiarity with cloud-native technologies is More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

automation tools and technology platforms to streamline campaign execution, track performance metrics, and optimize marketing initiatives for maximum impact. Analyze campaign performance metrics and customer insights to identify trends, opportunities, and areas for optimization. Use data-driven insights to refine marketing strategies and improve campaign effectiveness. Provide regular performance … businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection More ❯

London Office with up to 30% travel required As the Regional Vice President (RVP) of Strategic Accounts, you will own Sonatype's most valuable customer relationships across EMEA, managing multi-million-dollar ARR portfolios that are central to the company's growth strategy. You will lead, coach, and scale … a psychologically safe, high-performance culture that rewards strategic thinking, outcome-based planning, and continuous learning. Track and improve leading indicators, including pipeline health, customer sentiment, executive engagement, and portfolio NRR. Strategic Customer Engagement Oversight Guide the team in developing multi-year account strategies that combine success plans … white-space mapping, and cross-sell/upsell motions, ensuring they are pressure-tested and aligned to customer business outcomes. Oversee preparation and delivery of executive business reviews and roadmap sessions that quantify ROI, surface new opportunities, and strengthen strategic alignment. Act as executive sponsor within select lighthouse accounts More ❯

A leading global lifestyle brand is seeking a Project Manager to support the implementation of a Customer Data Platform. You will join Customer Insights & Experience team to manage technological projects, ensuring seamless integration and utilisation of customer data. Key Responsibilities: Coordinate activities with Supplier & IT PMO, set More ❯

A leading global lifestyle brand is seeking a Project Manager to support the implementation of a Customer Data Platform. You will join Customer Insights & Experience team to manage technological projects, ensuring seamless integration and utilisation of customer data. Key Responsibilities: Coordinate activities with Supplier & IT PMO, set More ❯

A leading global lifestyle brand is seeking a Project Manager to support the implementation of a Customer Data Platform. You will join Customer Insights & Experience team to manage technological projects, ensuring seamless integration and utilisation of customer data. Key Responsibilities: Coordinate activities with Supplier & IT PMO, set More ❯

Assertive verbal and written communications skills with ability to build strategic relationships within organisations Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) Working knowledge More ❯

role, you will own and drive the product strategy and execution for our mobile-first hospitality platform, focused on premium queuing, commerce, and seamless customer experiences for major food and beverage (MFB) environments. As part of a new Digital and Data transformation, you will step in to lead mobile … the next phase of innovation and growth. Responsibilities • Define and lead the end-to-end mobile product strategy across premium queuing, commerce, and digital customer journeys. • Translate business vision into an actionable roadmap with clear priorities, success metrics, and outcomes. • Collaborate closely with engineering, design, operations, and commercial teams … to ensure consistent, high-quality execution. • Drive continuous improvement of the mobile product experience based on customer insights, data, and emerging technology trends. • Champion the voice of the customer in a B2C environment, ensuring intuitive, efficient, and enjoyable user experiences. • Establish agile product processes and foster a culture More ❯

role, you will own and drive the product strategy and execution for our mobile-first hospitality platform, focused on premium queuing, commerce, and seamless customer experiences for major food and beverage (MFB) environments. As part of a new Digital and Data transformation, you will step in to lead mobile … the next phase of innovation and growth. Responsibilities • Define and lead the end-to-end mobile product strategy across premium queuing, commerce, and digital customer journeys. • Translate business vision into an actionable roadmap with clear priorities, success metrics, and outcomes. • Collaborate closely with engineering, design, operations, and commercial teams … to ensure consistent, high-quality execution. • Drive continuous improvement of the mobile product experience based on customer insights, data, and emerging technology trends. • Champion the voice of the customer in a B2C environment, ensuring intuitive, efficient, and enjoyable user experiences. • Establish agile product processes and foster a culture More ❯

role, you will own and drive the product strategy and execution for our mobile-first hospitality platform, focused on premium queuing, commerce, and seamless customer experiences for major food and beverage (MFB) environments. As part of a new Digital and Data transformation, you will step in to lead mobile … the next phase of innovation and growth. Responsibilities • Define and lead the end-to-end mobile product strategy across premium queuing, commerce, and digital customer journeys. • Translate business vision into an actionable roadmap with clear priorities, success metrics, and outcomes. • Collaborate closely with engineering, design, operations, and commercial teams … to ensure consistent, high-quality execution. • Drive continuous improvement of the mobile product experience based on customer insights, data, and emerging technology trends. • Champion the voice of the customer in a B2C environment, ensuring intuitive, efficient, and enjoyable user experiences. • Establish agile product processes and foster a culture More ❯