176 to 200 of 495 Customer Insight Jobs in London

BASED OUT OF OUR MAIDSTONE, LONDON, LINCOLN OR BRISTOL OFFICE. JOB DETAILS Winning bids are not just about compliance. They are about insight, strategy, influence and storytelling. At Apogee, we are looking for an experienced Bid Strategist to play a key role in shaping and securing some … coordination and become a strategic partner to sales, operational leaders and executive stakeholders, driving better qualification decisions, stronger win strategies and more compelling customer-focused submissions. As a Bid Strategist, you will lead and support a range of strategic, complex and framework opportunities, helping to maximise win probability through ...

platform, helping teams better understand our customers and make informed decisions with confidence.? You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

platform, helping teams better understand our customers and make informed decisions with confidence. You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … insights that drive product and business decisionsManaging multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentumCollaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questionsCommunicating research findings confidently and effectively to a range of audiences ...

Head of Product Management of the NEC Evidence and Insights product Pillar. The role is home based with travel to NEC offices and customer sites as required. The Product Manager will define, develop, and deliver high-quality software products that meet customer needs, combining customer insight ...

transformation, you'll play a role in supporting our adoption of AI technologies, ensuring our data, systems and processes are optimised to enable automation, insight generation and more efficient ways of working. You will oversee the Marketing digital platforms and websites, ensuring they deliver an excellent user experience, support … integrate effectively with our wider technology ecosystem. Working with the Marketing team and wider business, you'll help maximise the value of our 360 customer data strategy, enabling smarter audience engagement, supporting the effective implementation of AI-powered tools and workflows, and driving continuous digital innovation. You'll also ...

design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics. Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets. Define, track, and communicate product … KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments. Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities. These are the essentials you’ll need ...

methods, geographic expansion and platform capability enhancements. Identify consumer payment trends, merchant needs, regulatory considerations and market opportunities. Build business cases demonstrating commercial value, customer impact and strategic fit. Ensure Local Payment Methods support conversion, market reach, customer experience and commercial performance. Market Expansion and Geographic Growth Assess … local payment choice, convenience, trust and checkout relevance. Translate merchant needs into requirements for integration, settlement, reconciliation, refunds, reporting, disputes and support. Use data, customer insight and merchant feedback to improve conversion, payment success, cost efficiency and operational performance. Third-Party Provider and Commercial Support Work with ...

time and permanent. Candidates need the right to work in the UK.Key role detailsOwn positioning and the narrative — sharp, differentiated positioning grounded in real customer insight, translating a technically rich platform into messaging that lands with finance, operations and commercial buyers. Define the value proposition for every vertical … accountants — as the source of truth on its buyers, competitors and narrative. Which one depends on where your experience is strongest. Make customer conversations, win/loss and voice-of-customer work a standing habit rather than an annual project, and feed real customer language back into ...

essential to plant growth. It allows farmers to maximizetheir crop yield, increase quality and improve soil structure with one simple product. Job Description : The Customer Relationship Management (CRM) & Marketing Specialist supports the effective execution of global and regional marketing activities across multiple channels, with a strong focus … driven communications, content creation, customer engagement, and marketing operations. The role is responsible for planning and delivering customer communications through Salesforce CRM, developing and adapting marketing content from technical and agronomic information, and ensuring marketing initiatives are executed accurately, consistently, and in line with brand standards. Working closely ...

Digital Product Manager to help shape the next stage of its digital growth. This is a broad, hands-on position covering a customer-facing digital platform that brings together paid subscriptions, editorial content, account management and e-commerce. The business is investing in its digital proposition, giving the successful … with an evolving product function. Key responsibilities: Own and maintain the roadmap across the organisation's digital platform. Support the development of its subscriptions, customer accounts, content and e-commerce experience. Lead product discovery and turn stakeholder requirements into clear, prioritised deliverables. Work with external engineering and agency partners ...

Combining proactive client engagement with effective service coordination, performance management, and governance, the Service Delivery Specialist works closely with the Head of Digital Service & Customer Excellence, Engineering, Service Desk, Project, and Operational teams to ensure seamless collaboration and consistently high standards of service delivery. The role is pivotal … maintaining clear communication, aligning internal teams around client needs, and delivering a positive, consistent client experience. Using data, customer insight, and operational oversight, the Service Delivery Specialist identifies opportunities to improve processes, increase product and service adoption, enhance service performance, and strengthen client relationships and retention. The role ...

working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. Youll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, youll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What youll be doing: Youll lead, coach and support a Product Development team working across multiple agile feature teams, creating ...

working across multiple digital feature teams at our client. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. Youll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, youll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What youll be doing: Youll lead, coach and support a Product Development team working across multiple agile feature teams, creating ...

working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. You'll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, you'll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What you’ll be doing: You'll lead, coach and support a Product Development team working across multiple agile ...

working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. You’ll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, you’ll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What you’ll be doing: You’ll lead, coach and support a Product Development team working across multiple agile ...

working across multiple digital feature teams at our client. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. You'll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, you'll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What you'll be doing: You'll lead, coach and support a Product Development team working across multiple agile ...

commercially effective.The RoleThe Product Specialist role will act as a key technical and product resource for Audiomovers, bridging the gap between product marketing, development, customer success, and sales.The ideal candidate will have a good technical understanding of audio software and workflows, combined with a strong ability to troubleshoot … leading live product demonstrations and onboarding high-value B2B clients.You will be proactive and solutions-oriented, taking ownership of user feedback loops and ensuring customer insight directly influences future product roadmaps.While a technical background is the primary requirement, the ideal candidate will understand that product expertise must drive ...

Role The Product Specialist role will act as a key technical and product resource for Audiomovers, bridging the gap between product marketing, development, customer success, and sales. The ideal candidate will have a good technical understanding of audio software and workflows, combined with a strong ability to troubleshoot … live product demonstrations and onboarding high-value B2B clients. You will be proactive and solutions-oriented, taking ownership of user feedback loops and ensuring customer insight directly influences future product roadmaps. While a technical background is the primary requirement, the ideal candidate will understand that product expertise must ...

experiences that help customers move forward with credit. Lead design activity from discovery and research through to prototyping, testing, launch and continuous improvement. Use customer insight, behavioural data and research findings to identify opportunities and improve user experiences. Collaborate with Product Owners, Developers, Analysts and stakeholders to deliver … customer-centred solutions across multiple brands and partners. Contribute to new partner propositions, pitch work and strategic growth initiatives. Measure outcomes and continuously iterate journeys and experiences to improve customer and business performance. We're looking for these essential skills Significant Product Design experience with strong ...

team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they can act independently. ...

About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting‐edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences. … opportunity to join a hyper‐growth AI company and redefine an industry. We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity ...

eCommerce Performance, you’ll lead the strategy, coordination and execution of commercially driven digital content across UK and EU markets. You’ll bring together customer insight, data and testing to improve conversion, engagement and overall booking performance, while working closely with commercial, product and digital teams to deliver … join a collaborative eCommerce function that works closely with Digital Product, UX, Commercial and Development teams. It’s a fast-moving environment where experimentation, customer focus and continuous improvement are encouraged every day. What you’ll be doing You’ll own the end-to-end digital merchandising strategy across ...

Senior Product Manager at Reachdesk, you’ll play a pivotal role in shaping the Reachdesk Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact. Reporting to the Chief Product Officer, you’ll lead product initiatives end-to-end, from … successfully launched, adopted, and delivers the outcomes we set out to achieve. If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you’ll thrive in this role. Responsibilities Set product direction and priorities , bringing together company goals, internal stakeholder needs, customer ...

Senior Product Manager at Reachdesk, you ll play a pivotal role in shaping the Reachdesk Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact. Reporting to the Chief Product Officer, you ll lead product initiatives end-to-end, from … successfully launched, adopted, and delivers the outcomes we set out to achieve. If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you ll thrive in this role. Responsibilities Set product direction and priorities , bringing together company goals, internal stakeholder needs, customer ...

propositions to regional requirements. Support market development through industry engagement and subject‐matter contributions. Work autonomously across go‐to‐market development, sales execution, and customer‐insight generation. Collaborate with global and cross‐functional teams to refine go‐to‐market strategy, sales processes, and market positioning. Provide structured customer ...