76 to 98 of 98 Customer Insight Jobs in London

shape user experiences across a broad range of digital products and services. You will bring a strong foundation in user-centred design, applying research, insight and experimentation to understand customer needs, identify opportunities and design effective solutions. As a senior member of the team, you will contribute … through to design, testing and delivery. Conduct and synthesise user research, stakeholder interviews, workshops and usability testing to identify user needs and opportunities. Translate customer insights, business objectives and technical requirements into clear, actionable experience solutions. Create user journeys, service blueprints, information architectures, task flows, wireframes and interactive prototypes. ...

Senior Customer Analyst Up to £50,000 | London | Hybrid (2 days per week in office) We're looking for a Senior Analyst to join a customer-focused analytics team, using data and advanced analytical techniques to influence decision-making across the business. You'll be responsible for: Analysing … large and complex datasets to generate actionable customer insights Building data marts and analytical models Using statistical and machine learning techniques, including regression and clustering Presenting findings clearly to senior stakeholders and influencing data-driven decisions Working collaboratively across teams to identify opportunities for optimisation About you: 3+ years ...

Customer Analytics Manager | Luxury Retail | Central London/Hybrid | Competitive Salary We are working on a great opportunity with a leading global luxury brand, who are hiring for a Customer Analytics Manager to join their growing team. The Company Founded over 50 years ago, they have become … they have become one of the leading companies within the luxury retail space. The Role This is a fantastic opportunity to join the EMEA Customer Insights team at the heart of one of the world's most iconic luxury brands, playing a critical role in driving customer-centric ...

Talent Nexus, we're growing fast and looking for a Customer Success Manager to join our team. You'll work with recruitment businesses across the UK, helping them onboard, adopt and get real value from industry-leading recruitment technology. From delivering engaging training sessions to driving product adoption … running strategic customer reviews, you'll be at the heart of every customer's success. This isn't a sales role. It's about building trusted partnerships, solving problems and helping customers achieve measurable results. If you thrive on making an impact, we'd love to hear from ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

architecture, governance and technical direction while helping the organisation maximise its wider investment in Microsoft technology. The initial focus will be on Dynamics 365 Customer Service and CRM, supported by Power Apps, Power Automate, Dataverse and Copilot Studio. The role You will own the D365 platform from a technical … aligned with the organisation's wider technology strategy. Key responsibilities Act as the technical owner and design authority for the D365 platform, primarily across Customer Service and CRM. Define and evolve the target architecture for D365 and the wider Power Platform. Own the life cycle of D365 environments from ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong understanding ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

requirements and provide technical expertise Key Skills Required: Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF's, plugins, workflows, cloud flows ...

including France, Belgium, Germany, UK and the broader EU ViDA framework. The Head of eInvoicing Product Management lives at the intersection of product strategy, customer insights and engineering execution. The role will define and drive the strategic direction of Quadient’s eInvoicing product portfolio, including our PA/Peppol … categories in B2B SaaS,while leading a global team of product and product marketing leaders. The role partners closely with R&D, Marketing, Sales, Customer Success, Partners, to scale our eInvoicing business across France and the broader EU mandate markets. Strategic Responsibilities Define and communicate a compelling long‐term ...

perfect role for you. The Role As a Marketing & Digital Analytics Recruitment Consultant, you'll specialise in recruiting talent across: Digital Analytics Marketing Analytics Customer Insights Data & Insights Web Analytics CRM & Customer Intelligence Attribution & Marketing Effectiveness Data Science Business Intelligence Marketing Technology (MarTech) Data Strategy & Performance Analytics ...

channels for Arbor and the wider Arbor School Management Suite. Working closely with product marketing, demand generation and commercial teams, you will turn complex customer insights and internal expertise into clear, compelling stories that build brand trust and drive demand. Whether you're publishing blog posts, designing quick-turn … content across our brands, including blogs, case studies, gated content, white papers, emails and social posts. Act as an expert writer and editor, translating customer interviews and internal knowledge into authoritative, credible copy. Support flagship content initiatives for Arbor and help establish equivalent campaigns across other suite brands. Repurpose ...

improvement, and implement AI-powered solutions that increase efficiency and productivity. Acting as the link between legal professionals and technology, you'll collaborate with Customer Success and Account Management teams to deliver practical, measurable outcomes. You will engage with senior stakeholders—including Partners, General Counsel, Legal Operations, Innovation, Knowledge … analyse current legal workflows, identify challenges, and uncover opportunities for AI-driven improvements. Design, configure, and implement AI-enabled workflows that align with each customer's operational and business goals. Deliver onboarding, training, and adoption programs tailored to different legal teams and practice areas. Partner with Customer Success ...

data extractioninto a seamless, scalable, and intelligent billing platform. This is a mission-critical role where you will directly shape our commercial strategy, enhance customer trust, and build a key pillar of our competitive advantage. What Youll Do Own the vision, strategy, and roadmap for our Spend ecosystem Drive … high-velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user experiences that simplify the user experience Help millions ...

Analyst to develop within a high-performing marketing analytics team, working across a range of client accounts. You will gain exposure to campaign analysis, customer insights and digital analytics while building a well-rounded skillset in a collaborative, fast-paced environment. The Company They are a customer-focused … work across different clients and projects while developing your career. The Role Analyse campaign performance, including engagement, conversion and key business metrics Support customer journey analysis to identify optimisation opportunities Build and maintain dashboards and reports for stakeholders Work with technical teams on tracking, tagging and data collection Support ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

Join a well-known consumer brand on a 6 month contract basis, helping to shape and improve the online customer experience for millions of users. Working as part of a collaborative in-house Studio team, you'll play a key role in delivering commercially focused digital design that drives … days a week in London Package: Inside IR35 Contract rate (to be discussed) Industry: Hospitality/Ecommerce What You’ll Be Doing Design intuitive, customer-focused web experiences that enhance usability and drive conversions. Create engaging UI solutions across key areas of the website, including landing pages, promotional content ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

This role is focused on helping enterprise customers design and deploy robust API-led integrations while acting as a trusted technical advisor throughout the customer lifecycle. Key Responsibilities Advise customers on integration architecture and implementation strategy Lead technical discovery and solution design sessions Help customers maximise the value … platform through best-practice integration approaches Act as the technical focal point for customer implementations Demonstrate integrations, workflows and technical capabilities to clients Troubleshoot technical challenges and provide practical solutions Work closely with Sales, Product and Engineering teams Support partners and customers through onboarding and integration activities Contribute customer ...

intersection of business strategy and technical innovation. You'll team up with cross-functional developers, data engineers, and data scientists to uncover key customer insights, test bold hypotheses, and build the tools that empower our entire business to make smart, data-driven decisions. As one of our Senior Product … Analysts, youll: deliver high quality analysis and recommendations to support the Product teams and help them achieve their objectives carry out customer journey analysis measure the impact of multi-channel strategies uncover and deliver insights through ad-hoc data exploration and visualisation collaborate with our data engineers to evolve ...

delivery? If so, this one is worth a look. 👀 This is an exciting seed-funded startup building a product at the intersection of payments, customer data and digital engagement. The platform helps major consumer brands better understand transactions, connect previously fragmented customer journeys and create more valuable experiences … platform’s growth. 🚀 As Product Manager, you’ll have the opportunity to: Work directly with founders, engineers, commercial teams and customers Turn customer insights into clear product opportunities Take features from initial discovery through to launch and iteration Use product data to understand adoption and improve performance Balance individual ...

technical teams and customers to map out system architecture options tailored precisely to their needs . Market Intelligence: Feed real-time industry trends and customer insights back into the leadership team to help shape future roadmaps and pricing strategies . What Were Looking For Technical Background: Proven track record … travel within the UK and occasionally the EU . Whats On Offer Work-Life Balance: Remote/home-based flexibility with standard travel to customer sites. Generous Leave: 22 days annual leave, statutory pension, and private health cover (dental, optical, life insurance) . Extra Time Off: An additional paid ...

wide range of analysis and solution-design activities that support a complex Digital Transformation Programme. They will research and analyse statistical data, map customer journeys, design and document work-streams and process flows, compile trends and performance reports, and develop business-focused solutions informed by customer insight. They … requirements through interviews, document reviews, workshops, surveys, site visits, workflow analysis and scenario planning. They will identify opportunities to improve resident experience by developing customer journey maps, facilitating focus groups and involving residents directly in service redesign. They will use statistical data to diagnose systemic weaknesses, identify root causes ...