76 to 100 of 161 Customer Insight Jobs in London

and thought leader, someone who brings a wealth of ideas and practical experience from your career in fintech product development. Drawing on your expertise in defining product requirements, gathering customer insights, and conducting competitor analysis, you will lead feature development and ensure product excellence. Collaboration will be key, as you partner with cross-functional teams and work closely with More ❯

and thought leader, someone who brings a wealth of ideas and practical experience from your career in fintech product development. Drawing on your expertise in defining product requirements, gathering customer insights, and conducting competitor analysis, you will lead feature development and ensure product excellence. Collaboration will be key, as you partner with cross-functional teams and work closely with More ❯

various channels, including digital, social media, email, and traditional advertising. . ● Create and run ad campaigns on Google, Meta or any other social platform. ● Conduct market research and analyse customer insights to identify target markets, trends, and opportunities for growth. ● Run marketing experiments. ● Attend and manage international booths at live events and shows. ● Develop and maintain the company's More ❯

across various channels, including digital, social media, email, and traditional advertising.. ● Create and run ad campaigns on Google, Meta or any other social platform. ● Conduct market research and analyse customer insights to identify target markets, trends, and opportunities for growth. ● Run marketing experiments. ● Attend and manage international booths at live events and shows. ● Develop and maintain the company's More ❯

platform supports enterprise leaders like Walmart, Johnson & Johnson, Apple, Hasbro, and ExxonMobil in their transformation journeys. We are now expanding in the UK market and are looking for a Customer Success Manager to join our team. This is a high-impact role where you'll be at the forefront of helping customers achieve success with Neptune Software, while also … driving upsell and cross-sell opportunities through consultative engagement. You'll work closely with Sales, Product, Solutions, and Services teams to deliver value and represent the voice of the customer internally. This is the perfect role for someone who is passionate about customer outcomes, thrives in dynamic environments, and wants to shape the future of Customer Success … the role is remote-friendly, we also have an office in London for collaboration and optional in-person work. Responsibilities Understand and articulate what success looks like for each customer, mapping outcomes and business value Identify growth opportunities within accounts and work jointly with Sales to shape and close expansion deals Promote and deliver our monetized High Touch Customer More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

Youll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

Youll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

Youll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

Youll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

they’re scaling fast and looking for a Product Manager to help define what’s next. The Role: You’ll own the roadmap from early traction to scale — turning customer insights into elegant, data-driven product solutions. Working closely with engineering, AI, and GTM teams, you’ll design and ship AI-first features that shape the company’s next More ❯

they’re scaling fast and looking for a Product Manager to help define what’s next. The Role: You’ll own the roadmap from early traction to scale — turning customer insights into elegant, data-driven product solutions. Working closely with engineering, AI, and GTM teams, you’ll design and ship AI-first features that shape the company’s next More ❯

they’re scaling fast and looking for a Product Manager to help define what’s next. The Role: You’ll own the roadmap from early traction to scale — turning customer insights into elegant, data-driven product solutions. Working closely with engineering, AI, and GTM teams, you’ll design and ship AI-first features that shape the company’s next More ❯

they’re scaling fast and looking for a Product Manager to help define what’s next. The Role: You’ll own the roadmap from early traction to scale — turning customer insights into elegant, data-driven product solutions. Working closely with engineering, AI, and GTM teams, you’ll design and ship AI-first features that shape the company’s next More ❯

will: Build a healthy pipeline using Hubspot and other tools Help discover new verticals and markets Collaborate with marketing and product teams, providing feedback to refine message and share customer insights Use data, trends and insights to effectively identify accounts and improve conversion Own the full sales cycle from outbound prospecting > close Research and identify target accounts that fit More ❯

will: Build a healthy pipeline using Hubspot and other tools Help discover new verticals and markets Collaborate with marketing and product teams, providing feedback to refine message and share customer insights Use data, trends and insights to effectively identify accounts and improve conversion Own the full sales cycle from outbound prospecting > close Research and identify target accounts that fit More ❯

and analytics to drive the vision, strategy, and delivery of our data products. This is a high-impact role, leading cross-functional teams to translate strategic objectives into innovative, insight-driven solutions that deliver measurable value across the business. Main Duties and Responsibilities Product Direction & Roadmaps Develop and communicate a clear direction for our data products, aligned with our … goals. Translate strategy into actionable product roadmaps that provide clarity and focus for delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery of features and enhancements. Contribute … deeply understanding user needs, behaviours, and pain points. Ensure the product is built on a solid data foundation by bringing a strong technical, analytical, and data-driven mindset. Use insight and data to continuously refine the product experience and deliver measurable value. Collaboration with Design & Research Partner with the design team to incorporate customer insights and user research More ❯

Customer Success Manager – Early Stage Tech Start-up London | £35,000 – £50,000 Shape the Customer Journey | Data-Driven | Hybrid (2–3 days/week in London) Are you passionate about building world-class customer experiences from the ground up? This is your chance to join a well-funded, mission-driven climate tech start-up that's … transforming how people use and manage home energy. Backed by top-tier investors and growing fast, they're looking for a Customer Success Manager to take ownership of customer onboarding, support, and communication — and help build the playbook for scale. The Role You'll be the go-to person for all things customer success , working at the … years of experience who loves working in fast-paced environments, wearing multiple hats, and helping build something from scratch. What You'll Do Own the end-to-end customer success journey , from onboarding to retention. Create and manage onboarding content , including videos, guides, and self-serve resources. Respond to and manage customer queries , ensuring issues are resolved quickly More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this role More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role Purpose As a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience … in CRM, Martech, or Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested in More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data and … team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll work closely with senior stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to … guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer lifecycle and behavior. Segmentation: Identify and develop marketing strategies based on customer More ❯

with the distributors. Building strong, long-lasting relationships across the continent. Delivering compelling product demonstrations and training sessions. Collaborating with internal teams to ensure smooth software rollouts. Gathering valuable customer insights to inform future product development. This is a target-oriented role that requires someone who is not only a confident presenter with strong closing skills but also an More ❯