126 to 150 of 217 Customer Retention Jobs in London

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

while operating in fast-moving environments with imperfect information. Commercial awareness is essential. The Chief Product Officer understands how product strategy influences revenue growth, customer retention, pricing, and market differentiation. They are also an excellent communicator who can present complex technical concepts clearly and confidently to boards ...

fast-growing, private equity-backed SaaS business at a pivotal stage of its growth journey. With a highly scalable recurring revenue model, strong customer retention and an experienced leadership team, the business is entering its next phase of expansion through organic growth, international scaling and strategic acquisitions. ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

ensure customers feel supported throughout their journey. You will help define the strategy for how we scale our support operations and identify which customer segments require more specialized attention to prevent churn. Predictability as a Growth Lever: You will operate on the principle that "To Fix is to Grow. … improving the reliability of our product and the efficiency of our service, you will directly influence customer retention and unlock further growth. Qualifications WHAT YOU’LL BRING Technical Skills: 5+ years experience in analytical roles with strong data analysis skills (SQL & Python). Experience conducting regular ...

+ Bonus + Equity Join a fast-growing, investor-backed subscription marketplace where your analysis will directly influence product strategy, customer growth and commercial performance. This is a highly strategic Product Analytics role offering genuine ownership, autonomy and the opportunity to shape the customer acquisition journey from … grow its Product Analytics function. With a collaborative, product-led culture, you'll work alongside Product, Engineering, Design and Marketing teams to solve complex customer problems and deliver measurable business impact. THE ROLE As a Senior Product Analyst, you'll own analytics across the customer acquisition journey, partnering ...

remove deeply manual processes and replace them with intuitive, scalable solutions used by 7,000+ businesses worldwide.If you’re motivated by ownership, real customer impact, and the chance to shape something early, this is the role for you.Why Join Tipalti Engineering Tipalti is the AI-powered platform for finance … expand globally and ship new features. You’ll be part of a team that values curiosity, healthy debate, and continuous improvement — always with the customer at the centre of what we build.The RoleAs a Senior Software Engineer, you’ll play a key role in launching and scaling ...

architecting intelligent systems and AI-powered workflows that replace deeply manual processes, used by 7,000+ businesses worldwide.If you're motivated by ownership, real customer impact, and the chance to build with AI at the core of a product from day one, this is the role for you.Why join … capabilities and ship new intelligent features. You'll be part of a team that values curiosity, healthy debate, and continuous improvement — always with the customer at the centre of what we build.The RoleAs a Senior AI Software Engineer, you'll play a key role in launching and scaling ...

technical and strategic adviser to assigned customers, helping them maximize the value of their Proofpoint products and managed services. The role is responsible for customer satisfaction, retention, program maturity and identifying opportunities to expand the customer’s security program.Primary responsibilitiesOwn and nurture relationships with assigned strategic … customers.Lead recurring customer meetings covering service performance, system status, key issues, emerging threats and recommended actions.Develop and maintain 12-month customer program roadmaps. Identify short- and long-term security program goals.Track roadmap deliverables, risks, dependencies and deadlines. Provide technical guidance regarding Proofpoint products, features and functionality.Coordinate complex production ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … Role Summary You will lead the GB Commercial Analytics "pod", owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong ...

have the communication skills, attitude and ambition to succeed. You may currently work in B2B Sales, Inside Sales, Telesales, Account Management, Business Development, Customer Retention or a similar role. More importantly, you'll be someone who: Enjoys speaking with customers and building relationships. Is motivated by achieving ...

firm as a trusted advisor indigital trust, cyber security, and resilience consulting. Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector. Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes. Cyber Security, Digital Trust ...

complex Proof of Concepts (POCs), high-impact technical demonstrations, and architecture reviews. Provide targeted post-sales advisory support to ensure deployment success and joint customer retention.Co-Selling & Revenue Alignment: Partner closely with internal sales leadership (sharing quota alignment) to unlock enterprise opportunities and accelerate joint revenue growth across ...

from defining the modelling approach and building predictive models through to creating scalable, repeatable and production-ready solutions. The initial focus will be on customer churn and complaint propensity , alongside forecasting and other predictive modelling opportunities. You'll be responsible for building the models, documenting the methodology and establishing … particularly interested in Data Scientists who have built churn propensity models before , ideally within a subscription-based or service-led business where customer retention is a key commercial challenge. You'll need to be comfortable working independently and owning the end-to-end process without relying heavily ...

operational: you will design the growth roadmap, build predictable acquisition channels, optimize the sales funnel, and ensure we consistently grow new business and customer value. You will lead teams, own targets, and drive experiments that accelerate Index’s expansion into new markets and customer segments. Key Responsibilities 1. … Growth Strategy & Leadership Develop and execute a comprehensive growth strategy covering lead generation, marketing, sales, customer expansion, and new opportunities. Define growth targets, KPIs, and revenue goals. Identify market trends, new verticals, and opportunities for expansion. Lead, mentor, and develop the growth teams (Lead Gen, Marketing, Sales). 2. ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

based in London. What you’ll do As part of the foundational sales team, you'll help develop our GTM strategy and close key customer accounts. Build and own the entire sales process including engaging with potential customers, negotiating and closing contracts, customer retention, and renewals. ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes. Working across multiple industries, they partner with clients to solve challenges around customer ...

Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‐Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‐grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades … relationships with clients, meeting with your dedicated enterprise clients on a biweekly or monthly basisDevelop account plans and strategies to drive growth, increase client retention, and expand the accounts.Collaborate with our Implementation team to identify and pursue expansion business opportunities during the onboarding customer stageCollaborate with ...

region. You will lead a team of Sales Executives, Account Managers and PreSales to drive new logos, account expansion, renewals and long-term client retention across Europe, Middle East and Africa. You will champion MEDDIC-led pipeline, own regional forecast accuracy and negotiate multi-year, multi-product commercial ...

assigned client-direct accounts. Success in this role is based on consistent prospecting/networking and pipeline development, new client acquisition/activation, client retention/growth, and achievement against progressive total revenue goals. We operate in a matrixed environment, with support from a skilled team of account ...

heart of everything we do. If this sounds exciting to you, please read on.We are looking for a leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines.You will lead by doing and bring a passion … attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with software engineers to deliver customer facing technology products. You will have unique understanding of digital B2C products and data platforms that includes customer behavioural patterns, app development frameworks, screen ...

powered marketing strategy.The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention.This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling data-driven … development, and product commercialization initiatives.Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention.Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

have each other's backs. The Role This is a role for someone who wants their models used, not admired. You will solve complex customer and commercial problems through advanced analytics, experimentation and machine learning, working with rich customer, booking, behavioural, marketing and digital data. The problem space … broad: segmentation, propensity, personalisation, customer value, retention, forecasting and commercial optimisation. Alongside hands-on work, you will shape analytical methodology, mentor other data scientists and help our most valuable models move from experiment into decisions that change what the business does. The data is rich, the questions ...