76 to 100 of 150 Customer Retention Jobs in London

territory with a focus on OMG and IPG.. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. 2. Sales: Meet with key brand decision-makers and agencies to prove the benefit of More ❯

territory with a focus on OMG and IPG.. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. 2. Sales: Meet with key brand decision-makers and agencies to prove the benefit of More ❯

Job Title: Customer Marketing Campaign Manager Client Location: London - Hybrid Starting: Nov/Dec 2025 Pay: 205238 per day (LTD, inside IR35) Hours: Full-time Duration: 12 months Job Description: Partnering with Aquent, a globally recognized financial services organization is seeking a dynamic and innovative marketing professional to join their impactful team. This is an exceptional opportunity to shape … the future of customer engagement and retention on a global scale. If you are a proactive marketing manager who thrives in a fast-paced, high-visibility environment and enjoys collaborating with a diverse group of colleagues and clients, you will find a rewarding home here. You'll be instrumental in developing and delivering cutting-edge customer marketing programs that directly accelerate business targets and drive significant customer value worldwide. This is a 12 month hybrid contract, offering 205238 per day (LTD, inside IR35). Due to the high volume of applications, we may be unable to respond to each applicant individually. If you have not received a response within 72 hours of submitting your More ❯

Job Title: Customer Marketing Campaign Manager Client Location: London - Hybrid Starting: Nov/Dec 2025 Pay: £205–£238 per day (LTD, inside IR35) Hours: Full-time Duration: 12 months Job Description: Partnering with Aquent, a globally recognized financial services organization is seeking a dynamic and innovative marketing professional to join their impactful team. This is an exceptional opportunity to … shape the future of customer engagement and retention on a global scale. If you are a proactive marketing manager who thrives in a fast-paced, high-visibility environment and enjoys collaborating with a diverse group of colleagues and clients, you will find a rewarding home here. You'll be instrumental in developing and delivering cutting-edge customer marketing programs that directly accelerate business targets and drive significant customer value worldwide. This is a 12 month hybrid contract, offering £205–£238 per day (LTD, inside IR35). Due to the high volume of applications, we may be unable to respond to each applicant individually. If you have not received a response within 72 hours of submitting More ❯

CEO, you will: Provide hands on leadership to stabilise the business and maintain organisational focus. Reinforce confidence across investors, customers, and the internal team. Maintain commercial discipline across sales, customer success, and product. Strengthen operating cadence, forecasting, and performance visibility. Protect core revenue and manage churn risk proactively. Assess strategic positioning and set a credible route and timetable for … within SaaS. Strong turnaround credentials in complex or fast moving environments. Evidenced success delivering an exit on a compressed timeline (sub 12 months). Deep GTM understanding and strong customer retention instincts. A calm, pragmatic, execution focused leadership style. Immediate or short notice availability. Compensation & Benefits Day rate: £1200 to £1600 per day plus a significant exit More ❯

EMEA to accelerate their growth. We are an empowered team committed to delivering smarter growth with integrity and creative thinking. We are super proud of the fact that our customer retention is one of the highest in the industry. Our business was built and revolves around 4 key values: Pull Together - We pitch in with our ideas More ❯

EMEA to accelerate their growth. We are an empowered team committed to delivering smarter growth with integrity and creative thinking. We are super proud of the fact that our customer retention is one of the highest in the industry. Our business was built and revolves around 4 key values: Pull Together - We pitch in with our ideas More ❯

EMEA to accelerate their growth. We are an empowered team committed to delivering smarter growth with integrity and creative thinking. We are super proud of the fact that our customer retention is one of the highest in the industry. Our business was built and revolves around 4 key values: Pull Together - We pitch in with our ideas More ❯

EMEA to accelerate their growth. We are an empowered team committed to delivering smarter growth with integrity and creative thinking. We are super proud of the fact that our customer retention is one of the highest in the industry. Our business was built and revolves around 4 key values: Pull Together - We pitch in with our ideas More ❯

support from our world-class team of industry experts. Sound like Relo Metrics could be a good fit for you? Check out our Careers page to learn more! Sr Customer Success Manager This full-time position requires a proactive, experienced, client-facing professional that possesses a demonstrated ability to successfully deliver on Relo Metrics and client goals. This is … a hybrid role with the expectation to work in our London office 2 - 3 days a week. At Relo Metrics, the Customer Success team's key focus is to help our clients achieve their business goals and ensure they recognize ongoing value from their investment in our products. We understand our clients' businesses and establish relationships with key stakeholders … client organization to earn trust as thought leaders. The Senior Customer Success Manager will be responsible for managing a portfolio of Enterprise and SMB clients, delivering strong client retention and upsell. Your strategic account management will enable product optimization and provide thought leadership and industry best practices. You have a strong passion for sports, previous hands-on More ❯

London Salary - competitive based on experience In this role, you will manage the resolution and communication with the client in a manner that delivers an excellent service resulting client retention and growth. Objectives for Role Own, Update and Progress tickets so the client is confident their issue will be investigated and actioned. Responsible for meeting agreed Key Performance More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels … and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business-owned models and turning response time into real-time, to make better decisions to enhance their … value of their Anaplan investment through effective adoption, optimisation, and ongoing support. Reports to: Head of Managed Services/Care Location: Hybrid – mixture of remote working and travelling to customer site approx. x2 days per week Direct Reports: N/A Package: TBA Job Description You will take the lead in ensuring our customers continually realise the full value More ❯

are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels … and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business-owned models and turning response time into real-time, to make better decisions to enhance their … value of their Anaplan investment through effective adoption, optimisation, and ongoing support. Reports to: Head of Managed Services/Care Location: Hybrid – mixture of remote working and travelling to customer site approx. x2 days per week Direct Reports: N/A Package: TBA Job Description You will take the lead in ensuring our customers continually realise the full value More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Role We’re seeking a motivated Account Manager to join a leading global Internet services provider within the telecommunications and data networking industry. This role focuses on managing existing customer accounts, driving retention, and identifying new business opportunities in the IP Transit and Internet connectivity space. You’ll be part of a fast-paced, international team responsible … for helping enterprise and carrier clients connect to one of the most advanced global networks in the world. Key Responsibilities Manage and grow a portfolio of existing customer accounts. Track, report, and achieve activity against assigned sales quota. Drive customer and revenue retention while identifying upsell and cross-sell opportunities. Collaborate with internal technical and commercial … teams to provide competitive solutions. Present new products and services to existing customers and prospects. Support new product rollouts and engage in customer meetings locally and internationally. Work flexibly across multiple time zones when needed. Qualifications Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or related field (or equivalent experience). Minimum 2 years of experience in telecommunications More ❯

Contract Marketing Data Analyst – Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer behaviour and optimise acquisition performance … driven environments and partnering directly with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards to enable data-led decision-making … Conduct deep dives into channel performance, customer LTV, CAC, and ROAS to guide spend and strategy Work with marketing data sources (CRM, referral, and paid media) to evaluate performance and efficiency What we’re looking for: Strong SQL and Python (or R) skills for hands-on analysis Proven experience supporting Marketing, Growth, or Performance teams in a data-focused More ❯

Contract Marketing Data Analyst – Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer behaviour and optimise acquisition performance … driven environments and partnering directly with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards to enable data-led decision-making … Conduct deep dives into channel performance, customer LTV, CAC, and ROAS to guide spend and strategy Work with marketing data sources (CRM, referral, and paid media) to evaluate performance and efficiency What we’re looking for: Strong SQL and Python (or R) skills for hands-on analysis Proven experience supporting Marketing, Growth, or Performance teams in a data-focused More ❯

the right long-term platform - whether that's Salesforce, Salesforce Marketing Cloud, or another best-in-class solution. Once implemented, you'll take full ownership of CRM strategy - designing customer journeys that nurture relationships, increase engagement, and drive retention. You'll build the foundation for lifecycle marketing at scale: intelligent segmentation, automation, reporting, and personalised communication that enhances customer … unified, future-ready system that scales globally. * Build data-driven lifecycle journeys that increase engagement, retention, and repeat spend. * Design segmentation and automation that delivers truly personalised customer experiences. * Create reporting frameworks that tie CRM activity directly to revenue and customer lifetime value. * Introduce a test-and-learn culture - using insight to continually refine and improve … Collaborative approach, working seamlessly with technical and non-technical teams. A balance of strategic thinking and hands-on delivery - equally comfortable auditing systems and building journeys. Passion for innovation, customer experience, and creating long-term value through smart technology. Why this role This is a rare opportunity to shape the CRM foundation of a next-generation luxury platform - one More ❯

right long-term platform - whether that's Salesforce, Salesforce Marketing Cloud, or another best-in-class solution . Once implemented, you'll take full ownership of CRM strategy - designing customer journeys that nurture relationships, increase engagement, and drive retention. You'll build the foundation for lifecycle marketing at scale: intelligent segmentation, automation, reporting, and personalised communication that enhances customer … unified, future-ready system that scales globally. * Build data-driven lifecycle journeys that increase engagement, retention, and repeat spend. * Design segmentation and automation that delivers truly personalised customer experiences. * Create reporting frameworks that tie CRM activity directly to revenue and customer lifetime value. * Introduce a test-and-learn culture - using insight to continually refine and improve … Collaborative approach, working seamlessly with technical and non-technical teams. ✅ A balance of strategic thinking and hands-on delivery - equally comfortable auditing systems and building journeys. ✅ Passion for innovation, customer experience, and creating long-term value through smart technology. Why this role This is a rare opportunity to shape the CRM foundation of a next-generation luxury platform - one More ❯

right long-term platform - whether that's Salesforce, Salesforce Marketing Cloud, or another best-in-class solution . Once implemented, you'll take full ownership of CRM strategy - designing customer journeys that nurture relationships, increase engagement, and drive retention. You'll build the foundation for lifecycle marketing at scale: intelligent segmentation, automation, reporting, and personalised communication that enhances customer … unified, future-ready system that scales globally. * Build data-driven lifecycle journeys that increase engagement, retention, and repeat spend. * Design segmentation and automation that delivers truly personalised customer experiences. * Create reporting frameworks that tie CRM activity directly to revenue and customer lifetime value. * Introduce a test-and-learn culture - using insight to continually refine and improve … Collaborative approach, working seamlessly with technical and non-technical teams. ✅ A balance of strategic thinking and hands-on delivery - equally comfortable auditing systems and building journeys. ✅ Passion for innovation, customer experience, and creating long-term value through smart technology. Why this role This is a rare opportunity to shape the CRM foundation of a next-generation luxury platform - one More ❯

right long-term platform - whether that's Salesforce, Salesforce Marketing Cloud, or another best-in-class solution . Once implemented, you'll take full ownership of CRM strategy - designing customer journeys that nurture relationships, increase engagement, and drive retention. You'll build the foundation for lifecycle marketing at scale: intelligent segmentation, automation, reporting, and personalised communication that enhances customer … unified, future-ready system that scales globally. * Build data-driven lifecycle journeys that increase engagement, retention, and repeat spend. * Design segmentation and automation that delivers truly personalised customer experiences. * Create reporting frameworks that tie CRM activity directly to revenue and customer lifetime value. * Introduce a test-and-learn culture - using insight to continually refine and improve … Collaborative approach, working seamlessly with technical and non-technical teams. ✅ A balance of strategic thinking and hands-on delivery - equally comfortable auditing systems and building journeys. ✅ Passion for innovation, customer experience, and creating long-term value through smart technology. Why this role This is a rare opportunity to shape the CRM foundation of a next-generation luxury platform - one More ❯