76 to 100 of 182 Customer Retention Jobs in London

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation, legally bound … perfect role for you. What You’ll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams ...

Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

Data functions at Sokin. You will run a world-class Operations function that ensures the successful delivery of product engineering initiatives to our expanding customer base, and acts as a centre of excellence for customer experience. You will also be responsible for the Data function, ensuring delivery … cover Organisational Design and Team Leadership Lead and Develop an Operational team that provides a 5-star 24/7 consistent customer support experience Manage team capacity and proactively resource a global team who can support the scaling company and customer base Work with HR to develop ...

within an existing book of business across the France region. As a consultative, strategic advisor, the Enterprise Account Executive will leverage deep product knowledge, customer insights, and a results-driven approach to drive new business acquisition (70%) while ensuring customer retention and expansion (30%). … remove barriers and streamline deal closure. Maintain accurate pipeline and forecasting data in Salesforce and other tools to meet quarterly new business quotas. Customer Expansion (30%) Serve as a trusted advisor for existing customers, driving retention by proactively identifying risks and implementing tailored mitigation plans. Creation ...

leadership role responsible for building and leading a high-performing engineering organisation that delivers secure, scalable, and innovative solutions supporting the end-to-end customer lifecycle.As a member of the technology leadership team, you will be accountable for engineering strategy, organisational capability, product delivery, workforce planning, budget management … DeliveryDemonstrated success managing budgets, financial planning, vendor contracts, and resource forecastingExperience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomesStrong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk managementExperience leading geographically distributed teams across multiple time zones and locationsStrong ...

sales organization, providing best practices and technical architecture guidance, driving POC’s and helping secure the technical win to exceed new bookings, expansion, and customer retention targets. Main Responsibilities Strategic Value & Executive Advisory Executive Technical Value: Partner with sales engineers , account executives and business consultants to drive … Context Graph (operational memory layer) and Knowledge Graph connectors to integrate unstructured, federated enterprise data sources (e.g., SharePoint, Confluence, Google Drive) into the customer’s AI ecosystem without data migration. Cross-Functional Leadership & Delivery The "Road to 80%" Methodology: Lead the critical technical hand-off between pre-sales ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare’s products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

goals. In This Role, You Will: Drive a lively and resilient entrepreneurial culture adept at navigating change Rapidly build and manage a metrics-driven, customer-focused, consultative sales organization Directly manage a team of sales professionals to achieve and surpass individual and department goals Coach, mentor, provide feedback … developing, managing and motivating members of the millennial generation Demonstrable experience practicing the solution selling methodology Ability to integrate knowledge across disciplines to include customer retention, solution selling, product demonstrations, closing contracts, operation/process flow, and product function Ability to assess and define optimal sales organizational ...

What You’ll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual event support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams such as product marketing, creative services … media tools such as LinkedIn Growth-minded and a team player Nice to Have Experience developing and executing account-based marketing programs Experience with customer retention, cross-sell and upsell campaigns The life sciences industry experience is a plus but not essential Perks & Benefits Huge opportunity ...

content specialists, social and community experts, PR professionals and events specialists. Together, you will create a consistent and compelling brand experience that supports growth, customer retention, product adoption and talent attraction. This role is ideal for a commercially minded brand leader who understands how strong brands drive … intersection of strategy, storytelling, reputation and market impact. Key Responsibilities Develop and own Aareon's brand strategy across all markets, audiences and customer segments. Lead the evolution and implementation of the One Aareon brand architecture. Define the positioning, narrative and messaging frameworks that underpin the organisation's market presence. ...

/accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations. What you will do Customer Opportunities - Work with customers, salespeople … delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise. SME Evangelist - Explain and evangelise ...

Wise with their day-to-day finances. The Sales and Total Service - Account Specialist (TS-AS) teams operate at the frontline of high-value customer acquisition and retention. Together, they guide prospective clients through onboarding, deliver proactive account management, and help businesses navigate product complexities so servicing scales smoothly ...

experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … deputise for directors and represent the Salesforce function confidently. About the team In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

experienced and visionary Salesforce Solutions Architect to lead the design and delivery of strategic Salesforce initiatives across Worldpay, starting with the transformation of our Customer Due Diligence (CDD) lifecycle. This is a permanent role with a broad remit across all Salesforce domains, with a strong emphasis on AI integration … excellence in everything we set out to do. About the team (Enterprise Operations) In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions ...

identifying opportunities and working with global delivery, engineering and practice teams to ensure strong client outcomes. Success will be measured by account growth, client retention, revenue performance, new business acquisition and client satisfaction. You will maintain close, ongoing interaction with assigned accounts and conduct a minimum of three ...

innovative health-tech company is seeking a dynamic leader to drive customer retention strategies and enhance the overall customer experience. This role is pivotal in shaping the future of wellbeing through a world-class app and effective CRM strategies. You will collaborate with talented teams … launch impactful campaigns that foster brand loyalty and optimize customer lifetime value. If you are passionate about health and wellbeing, and thrive in a high-performance environment, this is your chance to make a meaningful impact in a rapidly growing organization. Join a movement dedicated to redefining wellbeing ...

check-ins, business reviews, roadmap discussions, discovery workshops, etc. Act as the main bridge between enterprise clients and Vega’s product & engineering teams, translating customer needs into clear, prioritised, and deliverable work - with clear success criteria and scalability with the platform. Work with Product to ensure there … clear linkage between customer demand and product direction - collaborating to understand the trade-offs between effort, impact, and complexity and prioritise customer-driven requests across the product surface and multiple customers. Actively build and shape the playbook for how we run engagements at scale, with processes and automations ...

offer, so we'll get straight to the point. What you’d be doing in this role You will be a dedicated, in-region customer support team member. Enterprise Admin Support Specialists are case managers who strongly focus on owning and resolving support tickets for our most strategic customers. … specialists will be co-located and seamlessly integrated with the Sales and Success teams. This will facilitate better coordination and faster resolution of customer concerns. The selected individuals will possess expert knowledge in all Enterprise account and brand administration tasks and will be highly trained in supporting the Sales ...

Role Overview The Workday Director, EMEA Professional Services Leader is responsible for leading the regional delivery business across Europe ensuring profitable growth, operational excellence, customer success, and employee engagement. This leader owns the overall services performance for the region, including bookings support, revenue attainment, utilization, project delivery quality, margin … performance, customer satisfaction, and talent development. As a key member of the global Workday Professional Services leadership team, the Director works closely with Sales, Customer Success, Delivery Leaders, Alliance Partners, and Workday counterparts to scale the business while maintaining delivery excellence and client outcomes. Key Responsibilities Business Leadership ...

developing high-impact partnerships that drive mutual growth. You will be the face of Samsara to insurance executives, building scalable programmes that directly influence customer acquisition, retention, and loss cost improvement. If you thrive in fast-paced, high-growth environments, are motivated by measurable business impact … role you will: Own and grow our relationships with insurance carriers, brokers and MGAs in the UK Design and run partner programmes that drive customer acquisition, retention and loss-cost improvement - and the Samsara revenue that comes with them Map accounts with partners, pick joint targets ...

team projects; in particular help product & operational teams across our client better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them. Qualifications WHAT YOULL BRING Technical Skills: 5+ years experience in analytical roles with strong … NICE TO HAVE BUT NOT ESSENTIAL Prior experience in the B2B space understanding business customers' financial and expense management needs. Prior experience working with customer support, fincrime or servicing analytics. Additional Information What do we offer: Salary: £75,000 - £115,000 Company Restricted Stock Units Numerous great benefits ...

Publicis group. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. 2. Sales Meet with key brand decision-makers and agencies ...

think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North … value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve ...