IT DesktopSupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
IT DesktopSupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
IT DesktopSupportAnalyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupportAnalyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupportAnalyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
London, England, United Kingdom Hybrid / WFH Options
Tempestvanepartners
My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a DesktopSupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a DesktopSupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide … timely and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktopsupport for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and More ❯
Social network you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows … Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement … documentation, knowledge base articles, and training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft More ❯
Join to apply for the DesktopSupportAnalyst (Associate III - Cloud Infrastructure Services) role at UST 2 weeks ago Be among the first 25 applicants Join to apply for the DesktopSupportAnalyst (Associate III - Cloud Infrastructure Services) role at UST DesktopSupportAnalyst UST is looking for talented and DesktopSupport Analysts to manage large-scale infrastructure support. The role involves working with one of our clients in London. The ideal candidate should be able to work creatively and analytically in problem-solving environments. Excellent written and verbal communication skills are required, along with the ability to collaborate effectively with domain experts and IT leadership. Responsibilities Deliver IMACD … Installations, Moves, Additions, Changes & Disposal) and break-fix desktopsupport across Windows and Apple Mac devices, mobile phones, and peripherals. Maintain, support, and resolve issues related to workstation operating systems, applications, and hardware. Perform daily checks, maintain, support, and resolve connectivity issues for VC equipment, printers, scanners, and MFDs. Expedite support for nominated VIPs at More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a DesktopSupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a DesktopSupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide … timely and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktopsupport for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and More ❯
My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a DesktopSupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a DesktopSupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide … timely and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktopsupport for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a DesktopSupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a DesktopSupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide … timely and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktopsupport for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and More ❯
Social network you want to login/join with: Job title: Senior DesktopSupportAnalyst Reports to: Service Desk Manager Location: London Department The Service Desk team resides within the IT Operations department and provides front line support of all end users globally. The team is based on the trading floor in London and Paris, has … and back office across all asset classes. Scope for this role includes all systems and processes covering the elements of end user computing within the global business. Systems under support include both vendor and internally developed systems. Main responsibilities This role is focused on delivering high-quality customer service, managing technical support for IT systems, and coordinating with … workload: Manage all incoming contact from customers, logging and progressing issues within defined service levels. Distribute workload within the team to ensure efficient handling of customer inquiries. Provide IT support for hosted solutions: Offer 1st through 3rd line technical support for IT solutions hosted or led by EDF Trading. This includes both in-house and vendor-purchased systems More ❯
Help Desk – DesktopSupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – DesktopSupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for … its client-first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences … for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/ More ❯
Help Desk – DesktopSupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – DesktopSupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for … its client-first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences … for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/ More ❯
groups and a major player in the economy for over 160 years, we support25 million clientsevery day with more than126,000 staffin65 countries We're looking for a Trainee DesktopSupportAnalyst to join the dynamic and motivated IT infrastructure teams on a digital transformation journey! About the team: Within the Societe Generale group, GTS (Global Technology … are responsible for defining the technical strategy and vision for their respective disciplines. Our vision within GTS is to provide cost-effective, state-of-the-art technology services and support based on real-time infrastructure shared by our respective business lines, requiring compliance with common standards, policies and security. The DWS (Digital Workplace Services) entity oversees workstation (desktop and laptop computers, printing) ecosystem, collaboration tools (telephony, messaging, etc.) and associated services (user support, antivirus, etc.) Its mission is to provide the Group's employees with a fluid, mobile, secure and intuitive digital work environment, with an optimal environmental and social impact. Summary of Key Purposes of the Role: To work in a fast-paced pressurised environment. More ❯
and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Corporate: Engage in a deep variety of business-critical … resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/… Responsibilities: Work collaboratively across Business, IT Operations, IT Applications teams to quickly resolve desktop issues, set up and maintain desktop configurations and fine tuning, and keep desktops current with the latest patches and updates. Responsibility for resolution of incidents assigned via the Incident Management System by monitoring the ticketing queue to prioritize, allocate, and ensure timely resolution of More ❯
Contract DesktopSupportAnalyst (Asset Management/VIP/Trade floor experience required) Office365, VIP Support, Zoom, Active Directory, Windows Inside IR35 - onsite 5 days a week MUST HAVE CONSIDERABLE EXPERIENCE WITHIN FINANCE/ASSET MANAGEMENT ACROSS MULTIPLE ROLES. My client, a globally recognized Asset Management firm, is looking to hire an experienced DesktopSupportAnalyst (Office365, VIP Support, Zoom, Active Directory, Windows) to join their rapidly growing business in London. Before applying for this role, please be aware that you will be required to come into their office 5 days a week and MUST have considerable experience within a support role in a trading floor/asset/wealth management … billion in assets! They operate in private equity, real estate, public debt and equity, infrastructure, life sciences, and growth equity. They are looking for an experienced customer-facing DesktopSupportAnalyst (Office365, VIP Support, Zoom, Active Directory, Windows) who has previous experience working in a fast-paced financial services environment, dealing with a variety of users More ❯
IT/DesktopSupportAnalyst x 2/3 - New (REFBJ19) Direct message the job poster from RedRock Resourcing IT/DesktopSupportAnalyst x 2/3 - New (REFBJ19) A high-profile organisation, recognised as a leader in its field, is seeking several IT/DesktopSupport Analysts due to continued … growth. Suitable candidates will have: Strong experience in IT support Professional, friendly approach with the ability to perform well under pressure Punctuality, good attention to detail, and excellent written and verbal communication skills Good troubleshooting and problem-solving skills Enthusiasm to learn and develop skills Network and firewall knowledge and troubleshooting abilities Windows server administration experience Knowledge of virtualization … software and cloud services (Azure/AWS) is highly beneficial The duties include: Supporting clients and ensuring the ticketing process is followed, keeping clients informed Diagnosing support cases with team assistance Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Engaging in technical projects, meeting clients, and providing onsite support with More ❯
Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - DesktopSupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and … service delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working More ❯
features. This range is provided by Pioneer Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range DesktopSupportAnalyst - £35,000 - £45,000 - London, Onsite A leading Lloyd's Syndicate Insurer, located in the City of London, is seeking a skilled DesktopSupportAnalyst to join their dynamic IT team. This is an excellent opportunity for a professional to thrive in a fast-paced, prestigious environment. You will be responsible for providing comprehensive desktopsupport while ensuring seamless operations across corporate meetings, live events, and daily activities. The Role: Provide desktopsupport, including troubleshooting hardware and software … issues within a Windows environment. Manage user accounts and permissions using Active Directory. Support Teams meeting room devices and ensure smooth operation during video conferences, meetings, and presentations. Install and configure AV equipment, including sound systems, video conferencing tools, screens, lighting systems, and microphones. Diagnose and resolve technical issues promptly to minimize downtime. Collaborate with the IT team to More ❯
Social network you want to login/join with: DesktopSupportAnalyst - Onsite, London col-narrow-left Client: Hearst Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 77c7e740761e Job Views: 10 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: At Hearst UK, there’s always more to … the story. Join us as our DesktopSupportAnalyst to start the next chapter in your career. We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never … do our best, and we have fun as we build on our heritage to make history. This role sits within the Hearst Enterprise Technology department, providing IT services and support for all Hearst Divisions globally. This Group is responsible for ServiceDesk services & support, desktopsupport and all end user technology support. As part of the end More ❯
Helpdesk and DesktopSupportAnalyst Our Client a retail bank ?" based in the City London ?" is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and … remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or More ❯
Helpdesk and DesktopSupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and … remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or More ❯
Join to apply for the Helpdesk and DesktopSupportAnalyst role at Free-Work UK Join to apply for the Helpdesk and DesktopSupportAnalyst role at Free-Work UK Get AI-powered advice on this job and more exclusive features. This range is provided by Free-Work UK. Your actual pay will be … based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Description Helpdesk and DesktopSupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range … of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services 1 st/2 nd line support (capable of root cause More ❯
We have a new opportunity to be part of the IT team in the role of DesktopSupportAnalyst to provide dedicated 2nd line IT support to excluded functions within the organization, ensuring seamless service delivery for business-critical activities outside the scope of the FIA Cost Cap Regulations. This includes maintaining IT systems and hardware … troubleshooting technical issues, and assisting with the proactive upkeep of IT assets to enable operational efficiency in excluded areas. As a DesktopSupportAnalyst, you will be responsible for delivering 2nd line IT service support specifically for functions excluded from the FIA Cost Cap. This includes addressing incidents, handling service requests, and efficiently troubleshooting software and More ❯
with your recruiter to learn more. Base pay range Direct message the job poster from Larbey Evans Top-tier global law firm are seeking an enthusiastic and passionate Senior DesktopAnalyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 Highly … competitive employee benefits to include wellbeing fund, gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and … corporate policies. Senior DesktopAnalyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior DesktopSupportAnalyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth … experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software … appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working More ❯
