Desktop Support Analyst Jobs in London

Desktop Support Analyst
England > London

The median Desktop Support Analyst salary in London is £45,000 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 358 489 560
Rank change year-on-year +131 +71 +236
Permanent jobs requiring a Desktop Support Analyst 32 12 62
As % of all permanent jobs advertised in London 0.25% 0.051% 0.18%
As % of the Job Titles category 0.27% 0.054% 0.19%
Number of salaries quoted 25 12 43
10th Percentile £36,250 £35,556 £31,250
25th Percentile £37,000 £36,813 £35,000
Median annual salary (50th Percentile) £45,000 £43,750 £40,000
Median % change year-on-year +2.86% +9.38% +9.59%
75th Percentile £52,500 £48,188 £45,000
90th Percentile £68,000 £53,400 £53,750
England median annual salary £41,000 £38,750 £33,444
% change year-on-year +5.81% +15.87% +1.35%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,667 22,294 32,059
% of permanent jobs with a recognized job title 90.21% 94.24% 95.12%
Number of salaries quoted 7,272 16,651 23,653
10th Percentile £41,250 £37,500 £42,470
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

Desktop Support Analyst
Job Vacancy Trend in London

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support Analyst in London

Desktop Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Desktop Support Analyst in London.

Salary trend for Desktop Support Analyst in London

Desktop Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Desktop Support Analyst in London over the 6 months to 17 May 2025.

Salary histogram for Desktop Support Analyst in London

Desktop Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the London region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +43 9 £45,000 +13.21%
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 17 May 2025, Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Desktop Support Analyst in the job title.

1 29 (90.63%) Windows
1 29 (90.63%) Microsoft
2 22 (68.75%) Active Directory
2 22 (68.75%) Microsoft 365
3 21 (65.63%) Microsoft Office
4 18 (56.25%) Windows 10
5 13 (40.63%) ITIL
6 12 (37.50%) SCCM
7 11 (34.38%) ITSM
8 10 (31.25%) Citrix
8 10 (31.25%) Social Skills
9 8 (25.00%) DNS
9 8 (25.00%) SLA
9 8 (25.00%) DHCP
10 7 (21.88%) Microsoft Exchange
11 6 (18.75%) Change Management
11 6 (18.75%) Finance
11 6 (18.75%) Law
11 6 (18.75%) Banking
11 6 (18.75%) Degree
11 6 (18.75%) ServiceNow
11 6 (18.75%) Windows Server
12 5 (15.63%) Self-Motivation
12 5 (15.63%) Inventory Management
12 5 (15.63%) Customer Service
12 5 (15.63%) Data Governance
12 5 (15.63%) Microsoft Intune
12 5 (15.63%) Entra ID
12 5 (15.63%) Remedy ITSM
12 5 (15.63%) Incident Management

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (21.88%) Microsoft Exchange
2 1 (3.13%) SharePoint
Applications
1 21 (65.63%) Microsoft Office
2 4 (12.50%) Microsoft Excel
3 3 (9.38%) Microsoft PowerPoint
4 2 (6.25%) Acrobat
Business Applications
1 5 (15.63%) Remedy ITSM
2 1 (3.13%) Carpe Diem
2 1 (3.13%) Elite 3E
Cloud Services
1 22 (68.75%) Microsoft 365
2 5 (15.63%) Entra ID
3 3 (9.38%) Azure
3 3 (9.38%) OneDrive
4 2 (6.25%) Mimecast
Communications & Networking
1 8 (25.00%) DHCP
1 8 (25.00%) DNS
2 5 (15.63%) TCP/IP
3 3 (9.38%) Cisco IOS
3 3 (9.38%) LAN
3 3 (9.38%) VLAN
3 3 (9.38%) WAN
4 2 (6.25%) Ethernet
4 2 (6.25%) Firewall
4 2 (6.25%) Remote Desktop
4 2 (6.25%) Softphone
5 1 (3.13%) VoIP
5 1 (3.13%) VPN
5 1 (3.13%) WebEx
5 1 (3.13%) Wireless
General
1 10 (31.25%) Social Skills
2 6 (18.75%) Banking
2 6 (18.75%) Finance
2 6 (18.75%) Law
3 5 (15.63%) Investment Banking
3 5 (15.63%) Legal
4 4 (12.50%) Front Office
5 3 (9.38%) Retail
6 2 (6.25%) Inclusion and Diversity
7 1 (3.13%) Presentation Skills
Miscellaneous
1 5 (15.63%) Blackberry
1 5 (15.63%) Self-Motivation
2 4 (12.50%) Data Centre
2 4 (12.50%) Onboarding
3 3 (9.38%) CCTV
3 3 (9.38%) Driving Licence
3 3 (9.38%) Video Conferencing
4 2 (6.25%) Handset
4 2 (6.25%) Smartphone
5 1 (3.13%) Data Protection Act
5 1 (3.13%) iPad
5 1 (3.13%) iPhone
Operating Systems
1 29 (90.63%) Windows
2 18 (56.25%) Windows 10
3 6 (18.75%) Windows Server
4 4 (12.50%) Apple iOS
4 4 (12.50%) Windows Server 2016
4 4 (12.50%) Windows Server 2019
5 3 (9.38%) Mac OS X
6 2 (6.25%) Mac OS
7 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 13 (40.63%) ITIL
2 11 (34.38%) ITSM
3 6 (18.75%) Change Management
4 5 (15.63%) Customer Service
4 5 (15.63%) Data Governance
4 5 (15.63%) Disaster Recovery
4 5 (15.63%) Incident Management
4 5 (15.63%) Inventory Management
5 4 (12.50%) Internal Audit
5 4 (12.50%) Time Management
6 3 (9.38%) Problem-Solving
7 2 (6.25%) Customer Experience
7 2 (6.25%) Decision-Making
7 2 (6.25%) Patch Management
7 2 (6.25%) Security Patching
7 2 (6.25%) Service Delivery
7 2 (6.25%) Software Deployment
7 2 (6.25%) Ticket Management
7 2 (6.25%) User Experience
8 1 (3.13%) Knowledge Transfer
Programming Languages
1 2 (6.25%) PowerShell
Qualifications
1 6 (18.75%) Degree
2 3 (9.38%) ITIL Foundation Certificate
3 2 (6.25%) ITIL Certification
4 1 (3.13%) A+ Certification
Quality Assurance & Compliance
1 8 (25.00%) SLA
System Software
1 22 (68.75%) Active Directory
2 1 (3.13%) Virtual Desktop
2 1 (3.13%) Virtual Machines
Systems Management
1 12 (37.50%) SCCM
2 5 (15.63%) Microsoft Intune
Vendors
1 29 (90.63%) Microsoft
2 10 (31.25%) Citrix
3 6 (18.75%) ServiceNow
4 5 (15.63%) Remedy
5 3 (9.38%) Cisco
5 3 (9.38%) MobileIron
5 3 (9.38%) Riverbed
5 3 (9.38%) SAP
5 3 (9.38%) Trend Micro
6 2 (6.25%) Adobe
6 2 (6.25%) Qualys
7 1 (3.13%) DocuSign
7 1 (3.13%) iManage
7 1 (3.13%) Intapp
7 1 (3.13%) Mitel