Helpdesk and DesktopSupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and … remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or More ❯
Join to apply for the Helpdesk and DesktopSupportAnalyst role at Free-Work UK Join to apply for the Helpdesk and DesktopSupportAnalyst role at Free-Work UK Get AI-powered advice on this job and more exclusive features. This range is provided by Free-Work UK. Your actual pay will be … based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Description Helpdesk and DesktopSupportAnalyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupportAnalyst with 4 to 5 years proven experience. Responsible for the full range … of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services 1 st/2 nd line support (capable of root cause More ❯
We have a new opportunity to be part of the IT team in the role of DesktopSupportAnalyst to provide dedicated 2nd line IT support to excluded functions within the organization, ensuring seamless service delivery for business-critical activities outside the scope of the FIA Cost Cap Regulations. This includes maintaining IT systems and hardware … troubleshooting technical issues, and assisting with the proactive upkeep of IT assets to enable operational efficiency in excluded areas. As a DesktopSupportAnalyst, you will be responsible for delivering 2nd line IT service support specifically for functions excluded from the FIA Cost Cap. This includes addressing incidents, handling service requests, and efficiently troubleshooting software and More ❯
with your recruiter to learn more. Base pay range Direct message the job poster from Larbey Evans Top-tier global law firm are seeking an enthusiastic and passionate Senior DesktopAnalyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 Highly … competitive employee benefits to include wellbeing fund, gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and … corporate policies. Senior DesktopAnalyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior DesktopSupportAnalyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth … experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software … appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working More ❯
Senior DesktopAnalyst Top-tier global law firm are seeking an enthusiastic and passionate Senior DesktopAnalyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund … gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior DesktopAnalyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships More ❯
Senior DesktopAnalyst Top-tier global law firm are seeking an enthusiastic and passionate Senior DesktopAnalyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 12-month fixed-term contract Highly competitive employee benefits to include wellbeing fund … gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior DesktopAnalyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships More ❯
Hays City Of London, England, United Kingdom Senior DesktopSupportAnalyst Hays City Of London, England, United Kingdom Get AI-powered advice on this job and more exclusive features. This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Your … new company An Investment Management Firm based in London. Your new role Senior DesktopSupportAnalyst What you'll need to succeed In-depth experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role … of technologies, equipment and software appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience What you'll get in return An exciting opportunity to join an international More ❯
Your new company An Investment Management Firm based in London. Your new role Senior DesktopSupportAnalyst What you'll need to succeed In-depth experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical … of technologies, equipment and software appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience What you'll get in return An exciting opportunity to join an international More ❯
london (city of london), south east england, united kingdom
Hays
Your new company An Investment Management Firm based in London. Your new role Senior DesktopSupportAnalyst What you'll need to succeed In-depth experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical … of technologies, equipment and software appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience What you'll get in return An exciting opportunity to join an international More ❯
The Service Desk role is to provide professional and effective first and second level support to all News Corp business users and departments globally on various networks and computer systems within the organization, onsite or remotely. Experience: Minimum 12 months Service Centre experience in a corporate environment Proven experience working directly with multiple levels of customers, including senior management More ❯
DesktopSupportAnalyst – Bank in the City London Our Client is an International Bank with its European Head Office based in the City of London. They are looking to recruit a DesktopSupportAnalyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operates a rota … to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as part of the Service Support Team, providing DesktopSupport to around 130 users across several countries in Europe, with the bulk in the City of London. This position will require experience in hardware builds for both PCs and … take control of all issues and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms, so you need to have experience of both Cisco and Microsoft software. In terms of the types of software the Client More ❯
If so, look no further because we’ve got the right seat for you! At DYOPATH, our core values represent what we are internally and how we treat others externally. We follow the ethos of LOVE – Living Our Values Everyday More ❯